Devotional speech (station)

If you have stayed at the *** passenger station, then you must have felt the sincere and warm smiles, a warm and cordial greeting, and thoughtful and meticulous service. What brings you these wonderful memories is the long guests who work in ordinary positions.
Every morning, when people are still immersed in sweet sleep, they have already been lined up in the majestic PLA march. In the evening, when people come home with exhaustion, they are still on the last bus. The passengers are warm and welcoming. The passenger station is a window unit for social service. The special nature of the work gives the station staff more missions. They try to make more passengers feel the warmth of the home, the care of their loved ones, and the care of their friends at the passenger station.
Some people say that there is any skill in the station work, and anyone can do it, but the layman may not know that it is not an easy task to be a qualified station operator. To do this job, you must have a good service skill. From the customer's rules to the operational knowledge of the site, from the basic operations of the microcomputer to the simple English and mute dialogue, all aspects must be firmly grasped. Many older station attendants have old and young at home, that is, they have to take care of their husbands and children, and they must respect their in-laws. The family burden is heavier and harder to learn, but in order to improve their service skills, they have overcome everything. Difficulties, using all the spare time to learn passenger knowledge. There was a station clerk who picked celery at home and made a back-to-back question. Her daughter went to the kitchen and looked at it. "Hey, how do you leave the celery leaves for your mother?" There are so many interesting things, everyone may just listen. It feels very funny, but behind the seemingly jokes, it sets off the infatuation of our stationer for the passenger transport industry. This kind of selflessness and tenacity of learning is in exchange for a more perfect service for passengers. Once, a foreign passenger came to the station. When our station operator talked with him in English, learned the city he was going to and helped him buy a ticket, the foreign passenger gave a thumbs up in surprise. The so-called "ten minutes on the stage, ten years of work under the stage" is the usual hard work and hard work, so that our station staff can show superb service skills in front of the foreign guests.
Perhaps in the eyes of others, the station service is a monotonous and ordinary job, but in this seemingly simple job, there are many moving stories that are touching and touching. On the morning of February 18, 2003, when the station clerk was moving in the waiting hall, a middle-aged woman was found holding a baby fidgeting, anxiously looking around, and asked: "Comrade, you have What kind of difficulty, need my help?" The woman said busyly: "Look, this child's mother said that the things in the hall are too expensive, I have to go outside to buy, let me take care of it, but now it is more than one. After hours, she hasn't come back yet. The passenger bus I am taking is about to check the ticket. What can the child do?” After understanding the situation, the station staff quickly took the child to the special passenger waiting room and saw the baby kept on. Cried, they bought milk powder, bottle, the child pulled and urinated, the pants were already soaked, and several station attendants were not afraid of dirty and careful drying, and bought thick clothes for the children. Under the care of everyone, the little guy fell asleep safely. A few hours passed, the child’s mother did not come back. Everyone knows that the child was abandoned by her mother. In the face of such a cruel reality, everyone is full of pity for the child, in order to give the child a stable living environment. The station clerk, holding the child with the evidence from the police station, was reluctant to send him to the Children's Welfare Institute.
Faced with all this, how can we not be moved by their actions! How can we not be shocked by their enthusiasm and kindness! Don't think that this is a trivial matter. It is these little things that shape the image of the traffic people and the true dedication to society!
The station clerk is also an ordinary person. They also have their own personal dignity and have their own emotions. However, when they serve passengers, even if they are further grievances, they even face ridicule and insult. They always smile. Warm the hearts of every passenger with your true feelings. Once, a ticket retire in the station encountered such a passenger. Since he bought the ticket, he changed his mind temporarily and changed to another bus. The refund was charged according to the regulations. When the ticket clerk told him the reason for the charge. When he found the rest of the money, he snarled quite unreasonably: "You bought the coffin with this money!" At that time, our ticket clerk tears in my eyes, at home, who is not Surrounded by affection, loved by the family, but now because of normal work but to face such insults, she calmed down, gently said to the passenger with a slightly trembling voice: "I'm sorry, this is the guest If you stipulate, please understand our work, thank you!" The passenger stopped, he may not have thought of getting such a reply, pick up the money and turn away. There are too many things like this. Our station clerk has buried all the grievances in the heart in order to maintain the image of the traffic person, but always left the good things to the passengers.
The station clerk's occupation is poor, but when they encounter difficult passengers, they never take out their own money. Once, a 70-year-old grandfather’s clothes were worn out, his hands were crutches, and he was walking hard in the waiting hall. When he saw this situation, the station clerk immediately went forward and asked the old man where to go. The grandfather said that the four daughters did not raise He, he wants to go back to the Lindian nursing home, but he has no money to buy a ticket, and has not eaten yet. When the station operator heard it, he immediately paid for him to buy tea eggs and tickets, and sent him to the car. When he left, the old man cried. He took the stationer’s hand and said, "You are more than my biological daughter. Fortunately!" Many of the passengers present were praised for the help of the stationer. This is the true portrayal of our long-time guests, seeing the true feelings in the ordinary, presenting the image in the ordinary!
Our station clerk is the service angel of the passengers. They bring joy and unparalleled service to everyone, and communicate the hearts of the traffic and the passengers with smile and true feelings. At this moment, all the languages ​​can't express their feelings for the passengers and all the things for the transportation industry. Let us all bless them together and hope that these good people will be safe in their lives! thank you all.