[Boutique] experience and experience

Part 1: The experience of the experience

Human beings are the basic unit of composition and harmony, and are the most active and critical factors in productivity. People's health and life safety are the most basic and core starting point of people-oriented. Therefore, the construction and harmony of the society must be based on the health of the people. As a medical and health protection institution, the hospital provides important medical and health protection for the maintenance of the health of the people, the development of health care, and the establishment of a harmonious society. It can be seen that medical activities are closely related to the health of the people. The medical industry is an important window that reflects the national co-creation and the harmonious society. The construction and harmony of doctors and patients is an important part of the construction and harmony society.

However, in recent years, medical disputes have increased significantly, the contradiction between doctors and patients has been intensified, and there have been violent-force incidents. The further deterioration of the relationship between doctors and patients will seriously affect social stability and public safety. This has become the public, zhèng fǔ department, The social media and hot issues that the news media and the medical profession are generally concerned about. According to the survey conducted by the Chinese hospital guǎn lǐ society on 270 hospitals across the country, more than 70% of hospitals have experienced cases of patients and their families being beaten, threatened, and insulted by medical personnel. In June XX, the author’s city A female doctor in the hospital was killed by a patient who was healed a few years ago. We should see that the doctor-patient relationship is experiencing a worrying “ice period” with serious distortions. If this continues, it will not only hinder the progress of medicine, affect the development of medical and health care, but also cause harm to the health of the people, thus causing some discord-harmonic factors in society.

After analysis, we believe that in the continuous advancement of medical technology, the causes of the increasingly tense relationship between doctors and patients are complicated, which is not only the cause of the doctor, but also the cause of the patient and society.

First, the reasons for the doctor:

1, the hospital guǎn lǐ way behind, restricting the communication between patients and hospitals. Within the medical institutions, the core medical system and job responsibilities are not perfect; the service measures are not in place, the quality of service is not high, and the patients' right to know, consent, choice, and privacy are not fully guaranteed, and medical disputes are often triggered.

2. The concept of developing a medical and health undertaking is wrong. The medical market-oriented system ignores the public welfare of the medical industry and regards the medical industry as an industry and implements market competition. In order to survive and develop in the competition, the hospital will follow the enterprise model in terms of development and continually expand its scale and improve its grades, resulting in a high medical cost for patients.

3. In some parts of the medical industry, there are still cases of commissions and rebates, resulting in high drug prices and inspection fees. The income of medical staff is linked to income-generating, resulting in many unnecessary examinations, medications, and treatments. Some hospitals have increased fees for patients, such as charges, decomposition charges, self-supporting project charges, and call charges, which increase the burden on patients.

4. Lack of humanistic care in the medical process has aggravated the disharmony between doctors and patients. Some doctors only pay attention to "the neck does not pay attention to people; some medical institutions, medical activities only emphasize relying on equipment and equipment, neglect the communication between doctors and patients. There is a lack of trust and understanding between doctors and patients, and they cannot be empathized. Some medical personnel cannot put themselves in place for patients. Think about it, but think more about the interests of medical institutions and themselves.

5. Individual medical staff also have the phenomenon of lack of medical ethics, lack of medical technology, poor service attitude, and inexperienced medical practice. For some patients, the carelessness or incompetence of individual medical staff has also led to greater pain and even loss of life.

Second, the cause of the patient:

1. The patient's expectation from the doctor is too high. Doctors have no way to change the natural laws of life and death. Sometimes they do their best and can't satisfy the patient's desires and requirements for survival. What's more, there are still many diseases that have not found the root cause of the disease, and no effective examination and treatment have been studied. means. Some illnesses can not be cured immediately, even if they can be cured. When the treatment fails to achieve the expected results, the patient will dissipate the dissatisfaction to the medical staff in disappointment, leading to medical disputes and even excessive behavior.

2. The way the patient complains and defends the rights and interests is unreasonable. After a medical dispute, the patient and family members did not follow the procedures of the Medical Accident Treatment Regulations. They did not apply to the health administrative department for mediation or the people's court. Instead, they directly requested medical staff and hospitals to compensate the hospital. In the confrontation - on the pressure, reputation and maintenance of the normal medical order, I have to take the attitude of small troubles, big troubles and big losses to help people, which also drives a few people to "have to be rich, surgery, surgery The doctor’s bad psychology and motives not only smothered the doctor-patient relationship, but also hampered the technical level of the medical staff. It also seriously hampered the belief of medical staff in serving patients, and seriously affected the normal work order of the medical department, and ultimately suffered. Still a patient

Third, the reasons for society:

1. Insufficient financial investment, medical staff have a large workload and low treatment. In the medical market-oriented system, the government's finances will inevitably reduce investment, bring medical institutions to the market, and be responsible for their own profits and losses; patients will also be pushed to the market, and they will be responsible for medical expenses, which will greatly increase the medical burden. Medical staff are highly risky and have a large workload, but the wages are not high. This will undoubtedly drive some medical personnel to seek benefits through improper means.

2. China's current medical security system and related laws and regulations are not sound. The low-level medical insurance policy has caused some insured personnel to vent their dissatisfaction to medical workers because they do not support the reform of the medical insurance system and do not understand the policy. According to the data, in many countries, due to the sound universal medical insurance system, most of the medical expenses are borne by insurance companies. Individuals do not pay high medical expenses, and there are few conflicts between doctors and patients.

3. The inappropriate intervention of the media has intensified the contradiction between doctors and patients to a certain extent. Once a doctor-patient dispute occurs, patients who are considered to be vulnerable groups first win the sympathy of the news media. There are sometimes reports of extremes in the news media. Because the hospital is worried about losing patients, disputes will affect the reputation of the hospital. They have to choose to use money to “privately”. This has objectively contributed to the bad atmosphere of “having surgery to tell the doctor”, and some media have reached the news of medical disputes. Personal purpose. In recent years, the media frequently reported the problem of medical malpractice, so that most people think that doctors belong to a strong group, patients are vulnerable groups, and the society has a great prejudice against medical staff.

There are many reasons for the tension between doctors and patients. The violence-force tendency of medical disputes is a manifestation of various contradictions and conflicts in society, which affects both our public safety and the harmony and stability of society. Therefore, we must alleviate the contradiction between doctors and patients, make the relationship between doctors and patients more harmonious, more harmonious, and also take measures for the above reasons, we believe that the following should be done:

First, to build a harmonious relationship between doctors and patients, the hospital must first look inward, face up to and overcome its own deficiencies, can not complain that patients do not understand, should be good at analyzing their own problems, from the service environment, service concept, service attitude, service effect Look for reasons and develop measures.

1. Strengthen the hospital's guǎn lǐ to ensure medical quality and safety. While providing patients with superb technical services, we must also ensure the safety of medical services, reduce the occurrence of errors and accidents; establish and improve the communication system between doctors and patients, medical institutions must communicate through all-round, multi-level, multi-perspective subjects, Effectively improve the quality of service, enhance the patient's trust in the hospital and the understanding of medical staff, timely resolve the contradiction and disputes between doctors and patients; fully respect and maintain the patient's right to know, consent, choice, privacy, compassionate patient suffering Sympathize with the patients' difficulties, respect the patient's thoughts, dispel the patient's concerns, and let the patients gain physical and mental health; strengthen the hospital system construction, standardize medical technology and operation, improve the duties of all levels of personnel and hospital rules and regulations, and standardize the implementation of the health industry Practice discipline and improve the integrity of doctors and patients. To satisfy the patients and reduce the mental stress of the medical staff is a problem that the hospital needs to solve. The hospital must handle the relationship between the rights of patients and the rights of medical staff, and must respect the rights and interests of patients. Protecting the power and interests of medical personnel is the key to close the relationship between doctors and patients.

2. Focus on humanized services and find service innovation points. Vigorously promote the new model of "patient-centered" medical services. In addition to improving the hard power of medical technology and equipment, hospitals should also pay attention to the competition of soft power such as guǎn lǐ mode and service level. To establish a medical object is first of all "human", followed by "the modern medical model of the neck. The hospital should take measures to respect, understand and care for patients, seek service innovation, and continuously improve the people's satisfaction with the hospital through humanized services. degree.

3. Strictly implement the centralized bidding and procurement system for drugs; hospitals should prohibit the issuance of economic indicators to clinical departments, and eliminate the distribution system that links the income of medical staff in each department with economic benefits. It is strictly forbidden to open bills and drug rebates; Medical staff accept "red envelopes" and accept "eat please"; medical service charges must strictly implement the "medical service price norms" to prevent arbitrary charges

4. With the continuous development of society, the people's demands for medical services have also increased. Coupled with the constant changes in the spectrum of human diseases, this requires medical staff not only to have a good service attitude, but also to have superb medical care. Technology, we must continue to use the new knowledge, new methods, and new technologies of modern science to relieve the patient's illness and serve the patient sincerely. To deal with the relationship between the patient's right to know and the law of medical science, it is necessary to let the patient have the right to know about the treatment plan and measures, and to follow the medical science laws.

5. It is necessary to strengthen the study of the humanities, master certain linguistics, etiquette, behavioral science, psychology, etc., and use language, behavior, and psychological skills to communicate flexibly in practical work, which is convenient for medical work. Medical staff must obtain the trust of patients and their families with first-class service and first-class technology, and gain the good feelings of patients and their families with compassion and caring heart. Only by continuously strengthening humanistic cultivation can we create warmth and harmony with patients. The atmosphere and environment of disease resistance.

6. The hospital should extensively carry out medical ethics education, continuously improve ideological and moral quality and professional quality, put disease treatment and rescue in the primary position, constantly overcome the wrong work style of benefit first, benefit first, and standardize the employees' ideological behavior with correct concepts; Strengthen the purpose of serving the people wholeheartedly and the "patient-centered" service concept, improve the quality of medical services, provide more satisfactory medical and health services for the people; implement accountability, improve self-discipline ability of self-policing, and violate the medical ethics and violations of medical ethics Industry discipline, serious violations of the interests of patients, and violations of the image of the hospital are responsible for accountability, which is a powerful measure to improve the self-discipline of medical personnel. Practice has proved that strengthening the hospital medical ethics and cultural construction, using the power of culture to ensure the harmony of the doctor-patient relationship is the only way to build a "harmony-harmony hospital."

Second, the construction and harmony of the doctor-patient relationship also requires the patient's understanding and active participation. Many people complain that the current medical activities are too scientific and neglect personality, too technical and lack of human feelings, too market-oriented and lost humanity. This requires patients to do more empathy, consider the doctor's situation and mentality, strengthen communication, enhance understanding, and build integrity:

1. Patients should have a correct attitude towards medical care, respect science, understand and respect medical personnel, and treat their own physiology in a realistic manner. We must recognize that the goals between doctors and patients are consistent, and the professionalism and objective efficacy of medical staff Not ideal is contradictory. In the face of complex and ever-changing diseases, medical staff, despite their best efforts, may still return to the sky. Patients should understand the high-risk and unpredictability of medical work, and enhance their trust and understanding of medical personnel and medical work. Inclusive, fighting side by side with doctors to fight disease together; medicine is constantly evolving, but it will never be perfect, patients can not buy medical services in the same way as the market exchange, but should communicate with medical staff at any time, with treatment, Achieve more with less.

2. If the patient is dissatisfied with the hospital or medical service, it can be mediated through formal channels. When a medical dispute or medical accident occurs, medical identification or legal means can be used to solve it.

Third, the construction of a harmonious relationship between doctors and patients requires the care and support of the entire party and society as a whole. The current contradiction between doctors and patients is complicated. It cannot be solved by a certain department, certain units or some people. As xx said: "We need the whole party and the whole society to care for and support medical and health work, and actively promote medical and health care. Coordinated development with economic and social construction." Therefore, all sectors of society should also do the following work:

1. The government should increase investment in the medical and health industry, actively encourage and strongly support the establishment and use of private hospitals, so that it can form a competitive pattern with public hospitals, encourage each other, and develop together. Increase the development of community hospitals and township hospitals to achieve "small diseases in the community, serious illnesses to higher-level hospitals", effectively reducing medical costs.

2. Gradually improve relevant laws and regulations, solve the behaviors of medical staff's unregulated medical behavior and unreasonable clinical drug use; implement medical insurance practitioners' insurance to create conditions for defusing medical risks; relevant departments should seriously study effective measures and establish rapid acceptance of medical treatment. Disputes or disputes from the perspective of smoothing the channels of people's appeals, effectively resolve the contradiction between doctors and patients, curb the violence-force tendency of medical disputes, impose severe sanctions on a small number of fraudulent hospitals, malicious claims, maintain public order in accordance with the law, and strive to build Harmony relationship

3. Strengthen positive publicity. The vast majority of health care workers are dedicated, and they work diligently in their own jobs to wholeheartedly remove the disease for each patient. The health department should focus on publicizing the advanced model figures and deeds of the health system, establish a good image of the health team, enhance the people's understanding and support for the reform and development of China's health industry, and create a good environment--environmental and social atmosphere. It is necessary to actively cooperate with the news media and combine the characteristics of the health industry to increase the positive publicity.

As a health system worker, we must work hard to firmly establish the purpose and philosophy of loyalty to the people and serve the patients, strive to improve the quality of medical services, and win the people's public by providing patients with warm, careful, caring and patient services. Our respect and recognition make our due contribution to building a harmonious relationship between doctors and patients. However, the tension and deterioration of the doctor-patient relationship is not accidental. It is not a matter of time to improve the relationship between doctors and patients. Therefore, it is necessary to ease the tension between doctors and patients and build a harmonious relationship between doctors and patients, not only medical institutions and medical services. The responsibility of personnel is also the responsibility of patients and their families, and it is our common responsibility. Let us work together to build a harmonious and harmonious doctor-patient relationship and provide better medical and health protection for building a socialist and harmonious society.

Article 2: The experience of the experience

At the beginning of the semester, I found a tutor on the Internet. I know that for a normal student, this is a rare social practice that just puts the knowledge I have learned into practice. Therefore, I feel that this work is still very meaningful to myself.

This tutor, I am tutoring a mathematics of a first-year student. It is understood that this student has a certain mathematical foundation and has a strong interest in mathematics, but his mathematics scores are generally not very top-notch. In this case, I made a test paper for him to do, first to further understand his mathematical situation. By doing the test paper, I learned that he is a relatively careless student who is not flexible enough to study mathematics and does not have a mathematical method of his own, but is very good at learning.

Based on the student's situation, I have developed my own teaching plan and teaching objectives. In the process of tutoring students, I mainly do the test papers, explain and summarize the forms of the same type of questions. So that students can reach their own summary of the wrong questions and the same type of topics. Therefore, in the process of tutoring students, I advocate student-oriented. Pay attention to guiding students to find out where they are wrong, solve problems, and finally sum up the problem-solving ideas. In the process of teaching at home, I asked the students to complete the test papers within the prescribed time, and then I will explain the test papers immediately. Teach at home to complete the required tasks and minimize the student's learning pressure. After 20 days of tutoring, the students feel that they have a certain harvest. At least in the process of learning, I learned to summarize, he said, there is a feeling of "suddenly realized." I don't know if he said it is too exaggerated, but I hope he really has such a harvest. I used to be a high school student, and I have been learning mathematics. I deeply understand that learning mathematics can't be memorized, and I can't make sea tactics. In the process of learning mathematics, you will have a summary of knowledge points, right and wrong questions, and the same type of topics. Therefore, I will let my tutor students learn this method. I hope that he can learn to sum up in mathematics and find out his own learning method. He also hopes that his mathematics will be better and better!

In fact, the process of teaching students is also a process of education. In the process of coaching students, I feel that I have learned a lot. First, I can put the knowledge I have learned into practice and test whether the knowledge I have learned can be applied flexibly. Second, you can recall and consolidate what you have learned before. Third, you can exercise yourself how to explain complex abstract questions to students in simple images. Therefore, in the process of tutoring students, it is also a process of interacting with students and learning from each other.

In addition to putting my own knowledge into practice, the tutoring process has consolidated my knowledge and improved my professional knowledge. I also deeply understand the hardships of making money. Although the tutor time is only two hours a day, it takes about three hours to prepare a two-hour tutor. Therefore, I deeply feel that learning to manage money is as important as learning to make money.

This tutor enriched my after-school life and made me gain something in this semester. At the same time, I also let myself enrich my experience in practice and grow up slowly.

Part 3: The experience of the experience

The training course on the Property Law held by xx has benefited a lot. At the end of the training, I went to the bookstore to buy related books and conducted self-study. This training is really a timely rain that urges me to study!

Zhang Ya’s lectures were quite impressive, not only because he talked about some of the more important issues in the property law, but also because of the disclosure of some property rights laws and the ideas of legislators, so that we can understand the property law from another perspective.

First of all, the property law is an important part of civil and commercial law. It is a basic civil law that recognizes property, uses property, protects property, and adjusts the legal relationship between various properties. It involves a series of institutional norms such as property ownership, usufructuary rights, and security interests. It is an important law related to the protection of state-owned assets, the property rights of various market entities, and the vital interests of the people. The formulation and enactment of the Property Law has a milestone significance in the rule of law in China, and will definitely have a profound impact on China's economic and social development and the construction of a socialist harmonious society.

Second, it solves the immediate interests of people. With the great development of China's social economy and the continuous improvement of people's living standards, people's private property is increasing, especially the real estate. Real estate is a kind of real estate, and its value is relatively large. Many families therefore have their own relationships and have a great relationship with people's vital interests. However, how the right to use the construction site will be handled after 70 years, and our country's laws have no provisions, so everyone is very concerned about this issue. The Property Law passed this time clearly stipulates the issue of vital interests of this people. If the right to use the construction land expires, it will be automatically renewed. This problem has finally been finally and reasonably resolved, obeying ~, and also in line with China's national conditions, is conducive to social stability.

Finally, it rationally adjusts the relationship between people. There are also some relationships with people in relation to property. The adjacent relationship is more prominent. The property law is based on the spirit of fairness, reasonableness, convenience, solidarity, mutual assistance and production. For example, the Property Law stipulates that real property rights holders must not violate atmospheric regulations, discharge atmospheric pollutants, water pollutants, dispose of solid waste, and apply harmful substances such as noise, light, and electromagnetic radiation. Because this will adversely affect neighboring real estate owners. For example, the Property Law also stipulates that if the right holder of real estate uses adjacent real estate for water, drainage, passage, laying pipelines, etc., it shall try to avoid causing damage to the neighboring real property right holders; if it causes ~, compensation shall be given.

In short, the Property Law mainly answers three questions: First, who is the object. Second, what kind of rights does the owner of the property have for the object and what obligations the other related parties bear. Third, how to protect the property rights and what kind of legal responsibility the person infringing the property rights should bear. The role of the property law is to set a point to stop the dispute, strengthen the protection of the property right by confirming the belonging, and achieve the purpose of maintaining normal social order. Because it is closely related to the vital interests of the public, such as food, clothing, housing, transportation, and sickness, it is inseparable. It is called the “Citizen Property Rights Protection Book”. The second is to promote the best use of materials, by regulating the rights and obligations of property owners, to provide a good legal environment for property owners to make full use of property, to encourage rights holders to create wealth, accumulate wealth, and expand property. In short, the Property Law is a law that guarantees the well-being and living, and is a law that promotes economic development and builds a harmonious society.