Summary of the work of the Associated Office in 2019

Since the beginning of this year, under the correct leadership of the Huanggang City Associated Office and the Wuxue Associated Press, our Wuxue City Associated Office has focused on secretarial, clerical, propaganda, service, and logistics support, based on services and strengthening management. It has played the role of office contact, coordinated the working hub of all parties, and actively cooperated with the management and supervision services of the association to perform comprehensive functions.

First, strengthen personnel management to play the service function

The office work is very complicated, with many contents, tight time, complicated things, and wide coverage. Therefore, we strengthen personnel management, clarify their respective responsibilities, further improve and improve the internal management system, and strengthen coordination and communication with other departments. Office work has basically achieved standardization, quality and efficiency. Strive to improve the image of the organization window.

Strengthen work coordination and do a good reception. We have strengthened the coordination of work on the basis of clear division of labor for the actual situation of fewer logistics personnel, more conferences and more important tasks. At each meeting, we have written materials, venue layout, tea supply, vehicle scheduling, food in the cafeteria. After making detailed preparations, everyone often worked overtime to coordinate operations, and made logistical arrangements for various conference work and reception work in advance. This year's 2019 work conference, member representative assembly, mid-year work conference and other large-scale conferences were held, and all conference materials were photocopied and bound. It has ensured the smooth progress of various meetings, trainings and some temporary classes. In particular, the recent report on the advanced deeds of the Huanggang City Lianhe Association’s excellent loan officers, the high-quality service tour training class organized by the Huanggang Rural Credit Cooperatives, the employee risk behavior check-up team and the new loan comprehensive inspection team, the two inspection teams successively After nearly a month of work at Wuxue Associated Press, the reception was meticulous, well prepared, and meticulously prepared.

Strengthen the system and improve the property work. This year, the management system for vehicles, canteens, guards, money-carrying vehicles, and miscellaneous personnel has been revised and improved, and the driver assessment methods, the regular settlement methods with property companies, and the “four-pack” management measures in front of the door have been refined. The vehicle is dispatched and the vehicle oil is fixed, the signature record of the person and the management of the two persons, the regular check system, the monthly assessment of the driver, and the subsidy according to the actual operation interval. For the management of affiliated materials, we pay attention to the procurement, storage, and use of all aspects, the office supplies, strict procurement declaration procedures, the implementation of price comparison procurement. While earnestly doing the property management work of the office building, do a good job in the property management of the affiliated buildings of the affiliated associations, and timely dispatch personnel to repair the hidden dangers of water and electricity facilities, and timely pay and receive the water and electricity charges. At the same time, the property company is also required to strengthen the environmental sanitation management, further clarify the health care area and responsible persons, and make the environment inside and outside the building clean and tidy.

Strengthen vehicle management and do a good job in vehicle scheduling. In view of the actual situation of fewer vehicles, we have to ensure the use of administrative vehicles and business vehicles in accordance with the "Lianhe Vehicle Management System". The management of the administrative vehicles has been strengthened, and a dispatch system has been implemented for each vehicle, and the dispatch records have been carefully registered. Strengthened the maintenance and management of automobiles, adhered to the maintenance declaration system, implemented fixed-point maintenance, and saved maintenance costs. And successfully completed the annual inspection and insurance work for the vehicle. At the same time, it will strengthen the safe driving education for drivers and achieve safe driving without accidents.

Second, strengthen the standard operation to improve the quality of official documents

We focused on the goal of being lean and efficient, and strengthened the ideological education of office staff. We conducted an institutional education meeting every month, which enabled us to further improve our discipline and service awareness, and further improved our work style. The organs are basically the earliest office workers to go to work at the earliest, go the latest, regardless of the text, the manuscript, the seal, ensure rigorous, meticulous and accurate, strengthen unity and cooperation, give full play to the overall effect of the office , and maximize the service Work efficiency.

Do a good job of document processing. We must do a good job in the file archives. In the work, we strictly implement the document processing system, and standardize and stylize the collection, transmission, transmission and management of archives. The association issued a document to achieve a unified format, stylistic norms, and effectively put a good word. We will conscientiously do a good job in file collection and filing, timely classify and archive the formed document files and electronic files, and ensure that the quality of the official documents of the association has been significantly improved. In 2019, the Associated Press issued 257 articles, without obvious errors, and better played the important role of the affiliated archives in the work of the quota society.

Do a good job in file management. Strengthen the collection and collation of archives, establish a unified file management system, and keep secret information on the internal and external archive materials and pictures of valuable quotas. Strictly file access system, and do a good job in file registration and confidentiality to ensure that the files are intact and standardized. After the archives management of the association reached the provincial level standard in XX, it passed the provincial archives bureau for review and acceptance this year and obtained the provincial level plaque. In the work of confidentiality, we strengthen the work management of office personnel, improve political acumen and a high sense of responsibility, collect and send files according to regulations, do not say what should not be said, do not do things, do discipline, do It is good to keep confidential and maintain overall stability.

Third, strengthen the information and publicity of the image of the song

Give full play to the role of information and publicity throughout the year, highlight investigations and studies, and effectively strengthen information reflection. Publicizing and reporting on various work experiences and practices such as “carrying, supporting agriculture, controlling newness, reducing old age, security, and increasing efficiency” in various periods, vigorously promoting the spirit of trust, sing the new image of Wuxue Xinhe’s reform, and promote the city’s rural credit The business is developing healthily and rapidly.

Enrich the information staff and build a publicity platform. The “Opinions on Information Propaganda Work of Rural Credits in Wuxue City in 2019” was issued, and a leading group for information and publicity work was set up to establish an evaluation and incentive mechanism and a network of correspondents at the grassroots level in the city to increase publicity and investment, and to create a good development environment for information and publicity work. In the whole year, 362 articles were published in the media at the prefecture-level and above, and the internal publication "Wuxue Agricultural Credit Cooperative Briefing" was edited in 27 issues. According to the regulations of the provincial and municipal associations, 30 outdoor wall advertising slogans were produced, and 300 banners were hanged. The quota society holds 2 bulletin boards or window displays, so that newspapers and periodicals have texts, broadcasts, TVs, and slogans on the walls. The society has columns. Initially achieved the goal of “reporting big newspapers, entering major magazines, and heading the news” in the news reporting work, achieving a historical leap in quality and quantity, and achieving the goal of greatly improving social status and corporate image.

A list of related articles in the 2019 Associated Office work summary :
Summary of the work of the laboratory in 2019 Summary of the work of the director of the township construction management office Summary of the work of the local taxation bureau in 2019 Summary of the work of the secretary 's office secretarial archives work Summary of the annual office work of the individual office Summary of the administrative work of the individual office "Citizen moral construction month" work summary of the party and government comprehensive office Personal work summary
View more>> Office work summary

Enrich the form of propaganda and combine various methods. During the "two festivals" period, we vigorously carried out the "five ones" propaganda, that is, for deposit customers: gathering once, last time, comforting a question, sending a letter, sending a trip, holding the city's rural quota on January 7. The meeting of the heads of the society, the city's outlets firmly grasped the dividends distributed by the stocks and the deposits of 10 million yuan in the deposits of the Huanggang Association, and carried out various forms of publicity activities. In the 35 channels of Wuxue TV station, 30 consecutive days of scrolling subtitles were inserted, and banners were advertised at each business outlet and main road in the city. 10,000 copies of a letter to a working friend were issued, and a bonus dividend was sent to the Spring Festival. Fuka, on-site analysis of interest rate hikes or savings and other promotional activities, effectively enhance the social image of the rural quota society, and promote the development of organizational funds.

Enrich the source of information and establish a monthly reporting system. Since April, we have launched the "President's Work Monthly Reporting System" in conjunction with the provincial and municipal associations. At the same time, we have launched a comprehensive monthly report system for the heads of the city's outlets, requiring all heads of government agencies and departments to contact the city before the 3rd of the following month. The social report sent the comprehensive work of the unit and the person in the previous month, enriched the latest information channels from the source, and grasped the major situation and emergencies at the grassroots level. Promote media coverage for business innovation, good deeds, and typical experiences. On January 31, the Financial Times published the city's rural credit cooperatives to actively respond to the snowstorm weather. On April 16, the Financial Times reported that Wuxue Rural Credit Cooperatives issued a spring farming loan of 45 million yuan. "Hubei Rural Credit Cooperatives Briefing" published the "four in place" of Wuxue City Longping Rural Credit Cooperatives, and the Wuxue Rural Credit Cooperatives actively grasped the stability of the stocks and focused on the story of the Wuxue City Associated Risk Department. The “four hard” measures of the rural credit cooperatives in the city have a certain impact on the collection and other manuscripts. The focus on the story of the Wuxue City Lianhe Risk Department caused the attention of the Hubei Provincial Government in charge of the deputy governor Zhao Bin, and personally gave instructions to the province, which is worthy of the mirror.

Fourth, strengthen service awareness and improve service standards

The fundamental job of the office is service, serving the leadership, serving the grassroots and serving the people. We further enhance our service awareness, strive to be proactive, have a correct attitude, establish a "central work without a small matter" point of view, work with a feeling, and actively and steadily handle the leadership and management departments, departments, grassroots outlets and cadres The relationship between employees, unity and cooperation, close cooperation, and work together to do a good job.

Resolutely obey organizational leadership. The first is to take care of the overall situation. This year, under the circumstances of the office staff, they actively obeyed the collective activities arranged by the Social Affairs Association. Two comrades from May to August led two comrades to focus on the situation of the imposter loans issued by Huaqiao Essence in the past three years. In November, a comrade was sent to participate in the comprehensive inspection of new loans across the county to effectively serve the business development center; the second is to position itself and act according to the rules, to ensure that due diligence is not offside, that the initiative does not exceed the authority, and that no help is added. We will do a good job in service work. For example, in January, we participated in the government’s call for street sweeping activities. In March, we organized and participated in tree planting activities. In July, we organized and participated in street cleaning activities. Each event was recognized by the government and citizens. Praise. The third is to listen carefully to the opinions of the deputies to the National People's Congress and the CPPCC members. This year's "two sessions", the quota society received a total of proposals and proposals, and resolved the suggestions and proposals they reflected, and solved them one by one, patiently explaining the reply. Treating people with sincerity, using emotional people, and convincing people, based on more communication, clever arrangements, re-scientific, and earnestly understand and praise the NPC deputies and CPPCC members.

Resolutely promote quality service. In accordance with the implementation requirements of the “Quality Service Year” activities of the Huanggang City Associated Press, we carefully prepared and carried out the smooth development of all stages of work, continuously improved service facilities, created a good business environment, and implemented civilized and high-quality service standards. First, a leadership class was established. After careful planning and careful planning, the “Implementation Plan for the Excellent Service Year of Rural Credits in Wuxue City” was issued, and the No. 24 file of Wu Nong Xinfa was issued, and the “Detailed Rules for the Implementation of the Service Standards for the Counters in Rural Areas of Wuxue City” was formulated. No. Notice. The second is to establish a coordination mechanism. Timely grasp the development of various outlets in various localities, actively mediate customer service disputes, implement the “Quality Service Year” activity leading group members to supervise and supervise and issue the “Notice of the Supervision of the “Quality Service Year” of Wuxue Rural Credit Cooperatives” Wu Nong Xinwen No. 4, established and improved the target responsibility system, and defined the functional responsibilities and assessment methods. The third is to activate the service details. For 4 customer complaints, the site investigation was conducted within the first time. On November 21st, the customer reported that the two roads were discriminating against the non-local network “one pass” withdrawal. On December 6th, the depositors reported that the Wuxue quota system paid a large amount of cash, according to the “Wugang City Rural Credit Society’s violation of service standard punishment standards”. ", immediately issued a "penalty notice", the direct responsible person and the branch accountant, responsible person to impose an economic fine of 500 to 200 yuan, and the city informed the criticism. At the same time, according to the customer complaints as a clue, the search for insufficient work, and promote the continuous improvement of service quality.

Looking back at the office work in 2019, while we are actively working hard to do our job and achieve certain results, there are still many shortcomings, mainly in the following: the initiative of individual employees needs to be further strengthened, and work efficiency needs to be further improved. There is still a gap between the information reporting work and the requirements of the association’s leaders. The handling of the agency’s transactional work needs to be strengthened. We will improve these issues in the future work, and further enhance the ability of the office staff to comprehensively coordinate, staff assistants, inspection and supervision, writing skills, etc., from the priority, clarify the primary and secondary, orderly, orderly, quality and quantity completed Related work tasks. Give full play to the role of service, management, coordination and guarantee, and do a better job in the institutionalized, standardized and stylized track, and build and serve the affiliated organizations.