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Local Taxation Bureau Social Insurance Fees Collection Bureau Service Commitment essay


I. Policy and regulation consulting services

Warm reception, courteous, patiently and correctly answer the relevant policies, laws and regulations, and the accuracy rate is 100%.
Questions that are not resolved within the scope of their own powers should be explained and must not be ignored or ridiculed.
The matters to be transferred shall be recommended and handled, and shall not shirk responsibility.

Second, the application for registration and payment services

And receive the complete and correct relevant registration and registration information of the payer, and the time limit for the immediate review is completed within ten minutes.
If the report payment information is incomplete, it shall be explained and completed within 30 minutes.
After the audit and review information is correct, the unit's individual payment is completed within 10 minutes, and the fee is issued with an accuracy rate of 100%.

Third, audit audit, annual inspection service

Cases of telephone calls, letters, and reports from the unit shall be investigated and filed on the day of accepting the report, and the evidence will be obtained according to the legal procedures, and the case will be closed within 30 days.
Strictly keep the business secrets and personal privacy of the audited units and keep them confidential.
, the receiving unit, the individual and private enterprise annual inspection registration, the procedures for reviewing the data are correct, reported to the leadership for review, and immediately processed.
The information is incomplete and should be explained in specific circumstances and processed within three days.

Fourth, the expansion of face insurance, recovery of arrears service

For units and individual private enterprises that handle the enrollment, the formalities for reviewing the documents shall be completed, and the procedures for participating in the payment shall be handled within 30 minutes.
Insured units, individual and private enterprises pay arrears, the information is complete, meet the conditions for payment, within three working days after the completion of the review and signing the application form.
If the information is not uniform and is not eligible for payment, it will not be processed. But tell the parties the reason.

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