Summary of the work of the Enterprise Management Division in 2019 and the plan for the next year
In XX, under the correct leadership of the Party Committee and the Factory Department of the factory, and under the strong support of various departments, the Enterprise Management Division conscientiously implemented the spirit of the company's work conference and factory staff meeting, and closely focused on the overall thinking and work focus of the factory work. Seriously fulfilled all the functions of the Enterprise Management Section, further changed the work style, improved the working methods, continuously innovated and improved, and completed various tasks well. The summary of this year's work is reported as follows:
I. The main work of this year
Innovation management
1. Continuously improve the management and evaluation system. Innovation and improvement are the eternal theme of the company's survival and development. This year, we pay more attention to the organic integration of innovation and improvement. First, we will optimize the implementation of the “Management Measures for Management Innovation Activities” and the annual “People's Quality Management Activities Program” and re-edit them into the “Management and Improvement Activities Management Measures”. ", further clarifying the classification and scope of innovation and improvement activities, work procedures and incentives. The second is to incorporate innovation and improvement activities into the department's annual performance appraisal. At the same time, it organizes an improvement of results appraisal every six months, constantly stimulating employees' innovation and improvement enthusiasm, and effectively ensuring the realization of organizational goals.
2. Strengthen innovation and improve work operation mechanism. First, to strengthen training, in order to effectively improve the understanding of innovation management at all levels of personnel and the selection of results, the level of achievement material writing, × month × day hired a professional teacher to the factory on-site training and implement one-on-one guidance. The second is to seriously organize the management of innovative topics and improve the project's application work. By the end of the month, the whole factory has submitted a total of 10 management innovation projects, and has submitted × project to the company through auditing and screening; The third is to pay attention to the process tracking counseling. The application projects approved by the audit require the departments to submit the implementation plan, and follow the implementation of the functional departments to carry out follow-up counseling. At present, various topics and improvement projects are being implemented.
Performance management work
1. Further improve the performance appraisal indicators and their evaluation system. First, according to the company's assessment requirements for our factory and the work report of the factory manager, the organization decomposed the annual goals and main work and key tasks of the factory, and formulated the “Detailed Implementation Rules for Performance Evaluation in XX” and the “Annual Performance Contract of the Department”. The evaluation methods of various indicators have been established, and the key performance indicators of the department and its evaluation system have been established. The second is to guide all departments to decompose the department's objectives and tasks according to the performance management theory and method, formulate internal employee assessment plan, organize the implementation of employee performance appraisal, and supervise each department to further improve and improve the employee assessment plan according to the first quarter employee evaluation. .
2. Strengthen supervision and gradually improve the quality of performance management system. First, as always, the department's performance planning guidance, monthly review of the submitted departmental performance contract, timely feedback, counseling, especially the description of performance objectives, to improve the feasibility and fullness of the work plan of each department Sexuality, providing support for the effective achievement of departmental performance goals. The second is to strengthen the assessment of executive power. On the one hand, the annual key work is included in the monthly contract according to the implementation progress. On the other hand, the phased and temporary work of various conference deployments and leadership and functional departments is scheduled, and the functional departments pay attention to the work and special work. In the form of plans and other clear tasks, objectives and responsible departments, as a supplementary contract, the weight of each item is included in the monthly performance appraisal of the responsible department. The third is to organize a performance appraisal analysis meeting every month, summarize and analyze the completion of performance targets, find weak links that affect performance, and propose improvement suggestions and suggestions. The fourth is to organize supervision of the implementation of improvement measures, regular feedback and notification. Through the guidance of the beginning, middle and end of the month, the execution of departmental work has been strengthened to ensure the effective implementation of improvement measures, and the performance of departmental work has been gradually improved.
Benchmarking work
1. Improve the benchmarking system. First, the benchmark indicators are based on the index system for creating excellent cigarette factories issued by the National Bureau. They are divided into efficiency indicators, quality indicators, cost and expense indicators, physical consumption indicators, energy conservation and emission reduction indicators, etc., and are subdivided into physical labor for all employees. Productivity, effective operating rate of package equipment, quality inspection of cigarette products, market sampling pass rate, weighted average of cigarette tar, single box manufacturing cost, single box management cost, single box tobacco consumption, single box mouth bar consumption, single box cigarette Comprehensive energy consumption, chemical oxygen demand, etc. × secondary indicators. The second is to closely focus on the work ideas and annual work priorities of the factory, carefully analyze and find the defects in the system and process, find the short board of management, identify the weak links in management, find the breakthrough in the work, and establish the management innovation topic. A batch of management benchmarking projects. The third is to select the industry's XX-year production scale in the × household cigarette factory's optimal level as the benchmark, set the benchmark target value. Strive to improve the quality and efficiency of management by constantly tracking, achieving standards and creating standards, and promoting the level of benchmarking work in our factory.
2. Improve the benchmarking and evaluation system. In order to effectively implement the benchmarking work, the first is to further revise and improve the “Assessment Rules for Bidding Management”, which pays more attention to the management of the benchmarking process and the solidification of effective measures, methods and experiences, and at the same time, the annual assessment scores For the benchmark, the department that exceeds the standard score is rewarded, and the penalty is lower than the standard score. The second is to continuously mark, meet the standards, create standards, improve management quality and efficiency, create a good situation for all employees to participate in the benchmarking work, continue to organize internal benchmarking activities for the two special benchmarking projects of tnpm management and production efficiency, and formulate quarterly activities. Internal benchmarking methods and incentives.
3. Improve the operation mechanism of the benchmarking work. First, it is required to clearly require the designated departments of each department to be responsible for the bidding management, responsible for the organization and implementation of the bidding management work, and liaison and coordination with the factory's benchmarking management office and related departments. The second is to guide all departments to apply the benchmarking tools to the implementation of management innovation topics. Third, in accordance with the requirements of “monthly coordination, quarterly analysis, and half-year summary”, the communication, coordination, inspection and supervision of the benchmarking work of various departments have been strengthened, and timely summary and regular notification. The fourth is to use the pdca cycle method to formulate improvement plans in time for large fluctuations in indicators or management short-boards to ensure that the benchmarking work is carried out in a solid and effective manner.
System/process construction
In order to do a good job of standardization work, this year our department has strengthened the supervision and evaluation of the system/process, focusing on “whether the system is perfect, whether the process is smooth, whether the operation is standardized, whether the implementation is in place, whether the supervision is effective, whether the record is effective or not. Improve the "multi-directional, multi-angle and x-item system × business process supervision, from the inspection situation reflects the overall better, but there are also some systems actual operation and current management requirements do not match, has made timely suggestions for improvement . Second, continue to do a good job in the abolishment, reform, and establishment of the system/process. This year, the organization will revise the management system × project and create a new project.
Statistical management work
1. Strengthen statistical inspection and supervision. First, in order to do a good job in the inspection of the inspection and inspection of the internal control of China XX in the year, this year × month × day, organize relevant professionals to the internal statistical report, process records, original data, ledgers, etc. The supervisory requirements were supervised and inspected, and the problems were promptly raised to improve the requirements and implemented. The second is to help the statisticians to improve the statistical accounting. Third, the statistical work of each department is checked from time to time to ensure that all statistical reports are submitted in a timely and accurate manner, and the statistical data is complete and complete, and there has never been any violation of law and discipline.
2. Give full play to the statistical staff function. On the one hand, in order to fully grasp the level of production consumption of our factory, we will promptly find out the problem of abnormal fluctuation of production material consumption index, insist on monthly data collection, and conduct quarterly analysis. On the other hand, we actively collected the indicators of the brother factories in the province for comparison, timely correction, and played a good role in the statistical staff function.
Information work
1. Grasp the annual budget management. According to the spirit of the company and our factory's "Notice on Doing a Good Job in the Application for the Project of XX Investment Projects" and the spirit of doing the annual budget work, the overall concept of informatization construction is in line with the direction of industry development and industrial policy, and the overall development strategy of the company and The planning is consistent, in line with the company's asset layout and structural adjustment direction, and adheres to the principle of investment efficiency and efficiency. Last year from the beginning of the month to the beginning of the year, in response to the needs of various departments, combined with the specific reality of our factory, in the case of market research, completed The annual investment project project and budget declaration work.
2. Seriously grasp the management and implementation of information projects. After receiving the official approval of the company's files, the actual situation, × month, formulated the "XX annual company budget plan implementation plan", clarified the specific implementation content of each project, responsible persons and the completion of acceptance time. At the same time, the implementation of the project was started. After conducting market re-investigation, in the second quarter, the Department of Property Management completed the bidding, contract signing and procurement of this year's investment project. × month complex management department completed the preliminary work of other digital equipment bidding. Other capital expenditures and budget items are also being implemented according to the plan. In addition, × month completed the implementation and acceptance of the library management system project of our library. From the middle of the month to the beginning of the month of the month, the company has arranged and completed the industry cigarette license certificate and the arrival confirmation mode adjustment project. In the middle and late months of the month, the company regularly organized and carried out routine research and key research work within the company's financial and supply chain systems.
3. Do a good job in the daily maintenance and security management of the enterprise network and information system. First, do a good job in the background management and daily maintenance of the information system, and carry out quarterly inspections and problem handling. The second is to do a good job in the security upgrade of information systems in a timely manner, and do a good job in the security deployment and inspection of holidays. The third is to combine information network and IT governance. In January, the two units' ups power supply were overhauled and maintained, and the xs improvement and hazard identification were done. The daily inspection and maintenance of the corporate network and office equipment were carried out to ensure Each device is operating normally.
4. Grasp the daily work management of informationization. In accordance with the industry's "three checks" daily work and the promotion of our factory standardization system and × s management requirements, first, the office process was sorted out in the first quarter, and in the second quarter, the computer room and digital equipment management system was sorted out. The second is to standardize information equipment and low-value consumables management accounts. The third is × month and × month, around this year's information technology innovation and improvement theme, combined with the implementation of our factory × s management requirements, for the entire plant network and communication lines to carry out innovation and improvement of the first phase and the second phase of finishing activities .
5. Grasp the construction of information-based teams and business learning training, and improve the level of application. First, ×月×日 organized and implemented the training of the industry's cigarette production and operation data statistics application project. The second is × month × day to × month × day, completed the industry cigarettes permit certificate and the confirmation of the arrival of the confirmation mode implementation training. The third is to organize the essay contest of information technology and management books reading report. The fourth is to organize IT knowledge and business system knowledge training in stages. The fourth is × month, combined with the “Safe Production Year” and “Safe Production Month” activities of our factory in XX, the two emergency plan drills of the central computer room and the State Tobacco Monopoly Bureau industry production and operation decision management system were carried out. Through these training activities, exercise and improve the comprehensive quality of the informatization personnel of our factory.
Quality system construction work
1. Actively deploy and carry out annual system planning and monthly planning work. At the beginning of the year, based on the spirit of the superior archives, combined with the summary of previous work and the research results, starting from the innovation and improvement of the work, we will earnestly do a good job in the overall deployment of the quality system construction in the new year, and have compiled and discussed the XX year through the special meeting. "Quality System Construction Work Plan", "Internal Audit Plan", "Product Quality Special Internal Audit Plan", "Annual Quality System Construction Work Check Program", "XX Annual Quality Management System Training Plan" and "Annual Quality" The system construction work assessment implementation rules and other files that guide the monthly and daily work, comprehensively plan the year-round system management. The monthly work is carried out according to the annual general planning file, so that the daily work of the system can be carried out in an orderly manner.
2. Carefully determine and break down the annual quality objectives to ensure that the goals are achieved. × month, in response to the new requirements of the company and enterprise standardization work, the quality objectives and the department's decomposition targets were reviewed and determined in the form of special meetings, departmental promotion and discussion. Next, guide each department to decompose into posts and individuals, propose specific countermeasures for each decomposition target, clarify the implementation of each target, statistical analysis methods and improvement measures, and clearly clarify the responsibility for tracking and achieving the goal. Through these measures, we will promote the management philosophy of “high quality awareness, prevention first, continuous improvement”, and achieve the company’s policy objectives and corporate goals, so that every employee will adopt the quality policy and Keep your own goals in mind.
3. Strengthen system organization and training, and implement various tasks and assessments on schedule. The first is to strengthen the organization of the system. In the middle of the month, according to the requirements of the national bureau and the company's large system, the quality system construction work leading group was re-adjusted, and the heads of various departmental systems, system part-time administrators, archivists and internal auditors were confirmed, and their duties and work were clearly defined. Assessment. The second is to do a good job in system publicity and training. In the first ten days of the month, a special conference on standardization and system management was held to convey the spirit of implementing the archives of the tobacco industry and the company's standardization system construction management conference. All departments conducted systematic learning and summarization as required. ×月×日, held the start-up meeting of the standardization system construction, and invited experts from Beijing Oriental Yichu Consulting Company to attend the meeting. ×月×至×日, the organizers participated in the training of the standardization system construction held by the company in our factory. × month, in the whole plant, x industry standards that were recently released by the National Bureau and the x standardized file learning training officially released by the company were carried out. The third is to implement the work and assessment of the management system. At the beginning of the month and the beginning of the month, according to the requirements of the “Quality Management System Construction Assessment Rules” of our factory, combined with the internal audit work in the first and second quarters, the department and the internal auditor's assessment work were carefully completed, and the assessment detailed account was established.
4. Carefully organize the systematic file review and review, and carry out special inspection activities on the archives on schedule. In the middle of the month, according to the requirements of the standardized archives, each department was organized to conduct a comprehensive review and build a list of the files compiled and executed by the department. At the end of the month, a special meeting was held to discuss and review the revised “Archive List” and “List of Records”. In the middle of the month, according to the requirements of the annual inspection activity plan, in order to evaluate the effectiveness of the factory's auditing and rectification measures and to find opportunities for improvement of the quality management system, a special inspection activity was carried out to check the problems found in the internal inspection of our factory in XX years×months. The implementation effect of the rectification measures; verify the problems found in the XX year × month certification supervision audit and the implementation effect of the rectification measures for the quality management system problems found in the company's XX years × months. In the month of ×, the current various types of archives of our factory were sorted and summarized. At the same time, combined with the requirements of standardization work, according to the plan, we organized and carried out special inspections on the practicability and standardization of the quality system archives review and record of our factory. The current management files and processes of our factory were investigated and reviewed. × month, the records of the cigarettes quoted by our factory and the records made by the company were comprehensively sorted and summarized, and the current standard files, system files, rules and regulations, and red-headed files were compiled. According to whether the quality management system files meet the requirements of the company's standards, X month × to × days organized a special inspection of the quality system, and reviewed the quality system files of the production equipment and quality control departments. ×月×日-×日 carried out self-examination and rectification work in the whole plant according to the contents of “The Company’s XX Year Quality Management System Construction Exchange Inspection Work Arrangement” and “Exchange Inspection Work Division Worksheet”, and the results were made to the company. Feedback.
5. Organize quarterly internal audit work on schedule. In the middle of the month, our factory organized the internal audit of the quality management system in the first quarter of this year. The on-site inspection activities were carried out on the × large process × sub-processes by means of centralized review. A total of rectification items × items were proposed, which generally did not meet the items × items. Check the file execution rate of each department under review is above x%. ×月×日至×日, organized the internal audit of the quality management system in the second quarter of this year, and organized the personnel to participate in and complete the internal audit of the internal cross-management system organized by the company for the Minnan Cigarette Factory.
6. Do a good job in statistical analysis and correction of system problems. First, the month of × has established a separate account for the non-conformities and rectifications found in the XX annual audits of various departments. In the middle and late part of the month, a detailed account was established for the non-conformities and rectification sub-sectors found in the internal audit in the first quarter of this year. Through the establishment of the ledger, the statistical analysis of the non-conformities found in previous audits was carried out, and corrective measures were proposed. The second is to actively carry out the problem rectification work. From XX to the middle of January to the beginning of January, the responsible department was actively organized to rectify the x general non-conformities found in the certification supervision and audit, and the results of the rectification were submitted to the Shanghai Audit Center for verification on January 1st. In the middle and late months of the month, actively carry out the analysis of the reasons for the × general non-conformities and x observations and rectifications found in the company's internal audit, and propose rectification plans and rectification measures to rectify the implementation of the × problems and implement them. The rectification was verified and archived. ×月×至×日 is mainly for the special inspection of the effectiveness of the rectification measures found in the first quarter of XX, and has carefully verified its implementation effect.
Second, the problems and shortcomings of this year's work
Looking back on the work of the past year, although some achievements have been made, there are still many shortcomings, mainly manifested in:
1. The staff assessment system needs to be further improved. First, the refinement of job performance indicators is still relatively extensive, and the refinement and quantification are not in place. Second, the post management is not standardized, and there is a lack of a relatively comprehensive post standardization manual. Third, there is basically no standard for post quality assessment. It is based on the impression score, which makes the job evaluation unfair; Fourth, the formulation of the monthly contract is not standardized, and the performance standards and completion status are not in place.
2. Management innovation and improvement activities need to be further improved. First, it is not good at finding improvement points in the work; second, it is not good at mining management innovation topics from work highlights; third, the selection of topics and the summary of results are not enough; fourth, the phenomenon that innovation does not pay attention to process management is also compared. protruding.
3. The management of benchmarking needs to be further advanced. First, the good situation of full participation in the benchmarking has not been realized. Second, although the internal benchmarking work has been organized every quarter, the good experience and practices of the benchmarking department or machine have not been summarized and refined, and the third is innovation. The degree of integration with the benchmark is not enough. Most departments have not yet carried out the project declaration for the improvement of the target, and the innovation project has not been formulated with the benchmarking method.
4. The quality management system needs to further improve the quality of operation. First, the iso×standard and system archives are not well-trained, the awareness of the standards and system files is not high; the internal auditor's review skills are not high; the second is that the internal audit is not strong enough, the focus of continuous improvement is not prominent, and the organization is carried out. The internal audit and improvement of the quality management system, the implementation of the whole process of tracking and corrective measures is not obvious; the third is that the enterprise standardization construction has just started, the organization implementation system file review and system revision is not very adequate, coordination and operability is not strong The fourth is that the implementation of the special activities of the system archives supervision is not obvious, and the effective implementation rate of the system files needs to be further improved.
5. Informatization work is not enough. First, the overall progress of information technology projects is slow, and the implementation rate of project funds is not high. Second, the staff training is not enough, and the training program has only implemented the × item. Third, various information systems need to be further combed and improved.
Third, 2019 work plan
In the future, the Enterprise Management Section will continue to work in accordance with the company's work plan, further improve the benchmarking mechanism, standardize the performance management system, strengthen the system process, and play a statistical staff. As always, earnestly perform staff, assistants, coordination, service, and customs clearance. Six major functions, such as supervision and supervision, do a good job in innovation, benchmarking, performance management, statistical management, and institutional process construction.
1. Further improve the working mechanism of benchmarking. First, we must continue to strengthen the publicity training for benchmarking management, further improve the understanding and understanding of all cadres and workers on benchmarking management; second, we must do a good job of organic integration of benchmarking and various management tasks, and aim at the basic management of enterprises. Weak links, formulate improvement measures, solve problems in management, and consolidate basic management. Focus on the special benchmarking of six management innovation topics, such as team management, post competency management, integrity management, executive management, quality and safety management, and standardized management, to ensure effective results. Third, we must continue to increase the process management of benchmarking work, ensure that the benchmarking work and major economic and technical indicators are tracked and inspected every month. Each season, there are problem diagnosis, analysis and summary, and improvement measures to continuously improve the benchmarking work level. Fourth, we must increase the sums of good practices and good experiences, and use the standardization to promote the formation of standards to be solidified, so as to achieve normalization of benchmarking work.
2. Further standardize the operation of the performance management system. First, we must continue to strengthen the training of performance management concepts and methods, improve the understanding of performance management and performance management tools at all levels; second, we must guide departments to develop and implement employee assessment plans in accordance with performance management theories and methods. Improve the scientific and operability of the employee assessment program; thirdly, continue to establish and improve the job standardization manual by means of point-to-face, effectively promote employee performance evaluation; fourth, continue to follow the pdca cycle to do a good job in performance management to prevent feedback and The assessment is in the form and goes through the field.
3. Continue to strengthen the system and process construction, and continuously improve the standardization level. First, we must continue to increase supervision and inspection of the implementation of systems and processes, timely identify and improve system implementation deviations, standardize work behaviors, and ensure that systems and processes are effectively implemented and implemented in various departments. Second, it is necessary to combine the implementation of standardization work, organize the system and process review work, continuously improve the system and optimize the process, and improve the suitability, adequacy and operability of the system and process.
4. Further strengthen supervision and guidance of statistical work and give play to the role of staff. First, we must continue to increase the supervision of statistical work, ensure that the statistical reports are submitted accurately and timely, and the statistical data system is complete. Second, we must combine the benchmarking and “creating the first to compete for excellence” to further improve the collection and analysis of statistical information. Provide accurate information for the implementation and leadership decision-making of benchmarking and “creating first”, and better play the role of statistical staff.
5. Strengthen the quality system construction and improve the quality of the quality management system. First, it is necessary to increase the iso×standard and system file publicity training, and improve the awareness of the standards and system files of relevant personnel; at the same time, it is necessary to continue to organize intensive training of internal auditor auditing skills to improve the internal auditor's work level; It is necessary to focus on strengthening internal audit and continuous improvement, organize internal audit and improvement of quality management system, strengthen tracking and guidance of system non-conformities and improvement items, and follow-up verification of corrective measures implementation results, and improve corrective measures. The effectiveness of the nature and its implementation, to ensure the continuous improvement and effective operation of the system; the third is to use the enterprise standardization construction as a platform to organize the implementation of system file review and system revision, to ensure the adequacy, coordination and operability of the system files. The fourth is to continue the special activities of system file implementation supervision to improve the effective implementation rate of system files.
6. Continue to do a good job in the implementation of information technology projects and network information system management to ensure full operation. First, we must continue to do a good job in the implementation of informationized capital expenditures and maintenance projects in accordance with the annual implementation plan, strictly control the budget and ensure quality. Second, we must rely on the standardization system construction platform to further sort out and improve the information management system. Third, we must continue to improve the training of information system personnel, improve the application capacity and operation level, and promote the efficiency of system operation. Fourth, we must strengthen the information network system. Operational maintenance and safety management to ensure the safe operation of the information system.
I. The main work of this year
Innovation management
1. Continuously improve the management and evaluation system. Innovation and improvement are the eternal theme of the company's survival and development. This year, we pay more attention to the organic integration of innovation and improvement. First, we will optimize the implementation of the “Management Measures for Management Innovation Activities” and the annual “People's Quality Management Activities Program” and re-edit them into the “Management and Improvement Activities Management Measures”. ", further clarifying the classification and scope of innovation and improvement activities, work procedures and incentives. The second is to incorporate innovation and improvement activities into the department's annual performance appraisal. At the same time, it organizes an improvement of results appraisal every six months, constantly stimulating employees' innovation and improvement enthusiasm, and effectively ensuring the realization of organizational goals.
2. Strengthen innovation and improve work operation mechanism. First, to strengthen training, in order to effectively improve the understanding of innovation management at all levels of personnel and the selection of results, the level of achievement material writing, × month × day hired a professional teacher to the factory on-site training and implement one-on-one guidance. The second is to seriously organize the management of innovative topics and improve the project's application work. By the end of the month, the whole factory has submitted a total of 10 management innovation projects, and has submitted × project to the company through auditing and screening; The third is to pay attention to the process tracking counseling. The application projects approved by the audit require the departments to submit the implementation plan, and follow the implementation of the functional departments to carry out follow-up counseling. At present, various topics and improvement projects are being implemented.
Performance management work
1. Further improve the performance appraisal indicators and their evaluation system. First, according to the company's assessment requirements for our factory and the work report of the factory manager, the organization decomposed the annual goals and main work and key tasks of the factory, and formulated the “Detailed Implementation Rules for Performance Evaluation in XX” and the “Annual Performance Contract of the Department”. The evaluation methods of various indicators have been established, and the key performance indicators of the department and its evaluation system have been established. The second is to guide all departments to decompose the department's objectives and tasks according to the performance management theory and method, formulate internal employee assessment plan, organize the implementation of employee performance appraisal, and supervise each department to further improve and improve the employee assessment plan according to the first quarter employee evaluation. .
2. Strengthen supervision and gradually improve the quality of performance management system. First, as always, the department's performance planning guidance, monthly review of the submitted departmental performance contract, timely feedback, counseling, especially the description of performance objectives, to improve the feasibility and fullness of the work plan of each department Sexuality, providing support for the effective achievement of departmental performance goals. The second is to strengthen the assessment of executive power. On the one hand, the annual key work is included in the monthly contract according to the implementation progress. On the other hand, the phased and temporary work of various conference deployments and leadership and functional departments is scheduled, and the functional departments pay attention to the work and special work. In the form of plans and other clear tasks, objectives and responsible departments, as a supplementary contract, the weight of each item is included in the monthly performance appraisal of the responsible department. The third is to organize a performance appraisal analysis meeting every month, summarize and analyze the completion of performance targets, find weak links that affect performance, and propose improvement suggestions and suggestions. The fourth is to organize supervision of the implementation of improvement measures, regular feedback and notification. Through the guidance of the beginning, middle and end of the month, the execution of departmental work has been strengthened to ensure the effective implementation of improvement measures, and the performance of departmental work has been gradually improved.
Benchmarking work
1. Improve the benchmarking system. First, the benchmark indicators are based on the index system for creating excellent cigarette factories issued by the National Bureau. They are divided into efficiency indicators, quality indicators, cost and expense indicators, physical consumption indicators, energy conservation and emission reduction indicators, etc., and are subdivided into physical labor for all employees. Productivity, effective operating rate of package equipment, quality inspection of cigarette products, market sampling pass rate, weighted average of cigarette tar, single box manufacturing cost, single box management cost, single box tobacco consumption, single box mouth bar consumption, single box cigarette Comprehensive energy consumption, chemical oxygen demand, etc. × secondary indicators. The second is to closely focus on the work ideas and annual work priorities of the factory, carefully analyze and find the defects in the system and process, find the short board of management, identify the weak links in management, find the breakthrough in the work, and establish the management innovation topic. A batch of management benchmarking projects. The third is to select the industry's XX-year production scale in the × household cigarette factory's optimal level as the benchmark, set the benchmark target value. Strive to improve the quality and efficiency of management by constantly tracking, achieving standards and creating standards, and promoting the level of benchmarking work in our factory.
2. Improve the benchmarking and evaluation system. In order to effectively implement the benchmarking work, the first is to further revise and improve the “Assessment Rules for Bidding Management”, which pays more attention to the management of the benchmarking process and the solidification of effective measures, methods and experiences, and at the same time, the annual assessment scores For the benchmark, the department that exceeds the standard score is rewarded, and the penalty is lower than the standard score. The second is to continuously mark, meet the standards, create standards, improve management quality and efficiency, create a good situation for all employees to participate in the benchmarking work, continue to organize internal benchmarking activities for the two special benchmarking projects of tnpm management and production efficiency, and formulate quarterly activities. Internal benchmarking methods and incentives.
3. Improve the operation mechanism of the benchmarking work. First, it is required to clearly require the designated departments of each department to be responsible for the bidding management, responsible for the organization and implementation of the bidding management work, and liaison and coordination with the factory's benchmarking management office and related departments. The second is to guide all departments to apply the benchmarking tools to the implementation of management innovation topics. Third, in accordance with the requirements of “monthly coordination, quarterly analysis, and half-year summary”, the communication, coordination, inspection and supervision of the benchmarking work of various departments have been strengthened, and timely summary and regular notification. The fourth is to use the pdca cycle method to formulate improvement plans in time for large fluctuations in indicators or management short-boards to ensure that the benchmarking work is carried out in a solid and effective manner.
System/process construction
In order to do a good job of standardization work, this year our department has strengthened the supervision and evaluation of the system/process, focusing on “whether the system is perfect, whether the process is smooth, whether the operation is standardized, whether the implementation is in place, whether the supervision is effective, whether the record is effective or not. Improve the "multi-directional, multi-angle and x-item system × business process supervision, from the inspection situation reflects the overall better, but there are also some systems actual operation and current management requirements do not match, has made timely suggestions for improvement . Second, continue to do a good job in the abolishment, reform, and establishment of the system/process. This year, the organization will revise the management system × project and create a new project.
Statistical management work
1. Strengthen statistical inspection and supervision. First, in order to do a good job in the inspection of the inspection and inspection of the internal control of China XX in the year, this year × month × day, organize relevant professionals to the internal statistical report, process records, original data, ledgers, etc. The supervisory requirements were supervised and inspected, and the problems were promptly raised to improve the requirements and implemented. The second is to help the statisticians to improve the statistical accounting. Third, the statistical work of each department is checked from time to time to ensure that all statistical reports are submitted in a timely and accurate manner, and the statistical data is complete and complete, and there has never been any violation of law and discipline.
2. Give full play to the statistical staff function. On the one hand, in order to fully grasp the level of production consumption of our factory, we will promptly find out the problem of abnormal fluctuation of production material consumption index, insist on monthly data collection, and conduct quarterly analysis. On the other hand, we actively collected the indicators of the brother factories in the province for comparison, timely correction, and played a good role in the statistical staff function.
Information work
1. Grasp the annual budget management. According to the spirit of the company and our factory's "Notice on Doing a Good Job in the Application for the Project of XX Investment Projects" and the spirit of doing the annual budget work, the overall concept of informatization construction is in line with the direction of industry development and industrial policy, and the overall development strategy of the company and The planning is consistent, in line with the company's asset layout and structural adjustment direction, and adheres to the principle of investment efficiency and efficiency. Last year from the beginning of the month to the beginning of the year, in response to the needs of various departments, combined with the specific reality of our factory, in the case of market research, completed The annual investment project project and budget declaration work.
2. Seriously grasp the management and implementation of information projects. After receiving the official approval of the company's files, the actual situation, × month, formulated the "XX annual company budget plan implementation plan", clarified the specific implementation content of each project, responsible persons and the completion of acceptance time. At the same time, the implementation of the project was started. After conducting market re-investigation, in the second quarter, the Department of Property Management completed the bidding, contract signing and procurement of this year's investment project. × month complex management department completed the preliminary work of other digital equipment bidding. Other capital expenditures and budget items are also being implemented according to the plan. In addition, × month completed the implementation and acceptance of the library management system project of our library. From the middle of the month to the beginning of the month of the month, the company has arranged and completed the industry cigarette license certificate and the arrival confirmation mode adjustment project. In the middle and late months of the month, the company regularly organized and carried out routine research and key research work within the company's financial and supply chain systems.
3. Do a good job in the daily maintenance and security management of the enterprise network and information system. First, do a good job in the background management and daily maintenance of the information system, and carry out quarterly inspections and problem handling. The second is to do a good job in the security upgrade of information systems in a timely manner, and do a good job in the security deployment and inspection of holidays. The third is to combine information network and IT governance. In January, the two units' ups power supply were overhauled and maintained, and the xs improvement and hazard identification were done. The daily inspection and maintenance of the corporate network and office equipment were carried out to ensure Each device is operating normally.
4. Grasp the daily work management of informationization. In accordance with the industry's "three checks" daily work and the promotion of our factory standardization system and × s management requirements, first, the office process was sorted out in the first quarter, and in the second quarter, the computer room and digital equipment management system was sorted out. The second is to standardize information equipment and low-value consumables management accounts. The third is × month and × month, around this year's information technology innovation and improvement theme, combined with the implementation of our factory × s management requirements, for the entire plant network and communication lines to carry out innovation and improvement of the first phase and the second phase of finishing activities .
5. Grasp the construction of information-based teams and business learning training, and improve the level of application. First, ×月×日 organized and implemented the training of the industry's cigarette production and operation data statistics application project. The second is × month × day to × month × day, completed the industry cigarettes permit certificate and the confirmation of the arrival of the confirmation mode implementation training. The third is to organize the essay contest of information technology and management books reading report. The fourth is to organize IT knowledge and business system knowledge training in stages. The fourth is × month, combined with the “Safe Production Year” and “Safe Production Month” activities of our factory in XX, the two emergency plan drills of the central computer room and the State Tobacco Monopoly Bureau industry production and operation decision management system were carried out. Through these training activities, exercise and improve the comprehensive quality of the informatization personnel of our factory.
Quality system construction work
1. Actively deploy and carry out annual system planning and monthly planning work. At the beginning of the year, based on the spirit of the superior archives, combined with the summary of previous work and the research results, starting from the innovation and improvement of the work, we will earnestly do a good job in the overall deployment of the quality system construction in the new year, and have compiled and discussed the XX year through the special meeting. "Quality System Construction Work Plan", "Internal Audit Plan", "Product Quality Special Internal Audit Plan", "Annual Quality System Construction Work Check Program", "XX Annual Quality Management System Training Plan" and "Annual Quality" The system construction work assessment implementation rules and other files that guide the monthly and daily work, comprehensively plan the year-round system management. The monthly work is carried out according to the annual general planning file, so that the daily work of the system can be carried out in an orderly manner.
2. Carefully determine and break down the annual quality objectives to ensure that the goals are achieved. × month, in response to the new requirements of the company and enterprise standardization work, the quality objectives and the department's decomposition targets were reviewed and determined in the form of special meetings, departmental promotion and discussion. Next, guide each department to decompose into posts and individuals, propose specific countermeasures for each decomposition target, clarify the implementation of each target, statistical analysis methods and improvement measures, and clearly clarify the responsibility for tracking and achieving the goal. Through these measures, we will promote the management philosophy of “high quality awareness, prevention first, continuous improvement”, and achieve the company’s policy objectives and corporate goals, so that every employee will adopt the quality policy and Keep your own goals in mind.
3. Strengthen system organization and training, and implement various tasks and assessments on schedule. The first is to strengthen the organization of the system. In the middle of the month, according to the requirements of the national bureau and the company's large system, the quality system construction work leading group was re-adjusted, and the heads of various departmental systems, system part-time administrators, archivists and internal auditors were confirmed, and their duties and work were clearly defined. Assessment. The second is to do a good job in system publicity and training. In the first ten days of the month, a special conference on standardization and system management was held to convey the spirit of implementing the archives of the tobacco industry and the company's standardization system construction management conference. All departments conducted systematic learning and summarization as required. ×月×日, held the start-up meeting of the standardization system construction, and invited experts from Beijing Oriental Yichu Consulting Company to attend the meeting. ×月×至×日, the organizers participated in the training of the standardization system construction held by the company in our factory. × month, in the whole plant, x industry standards that were recently released by the National Bureau and the x standardized file learning training officially released by the company were carried out. The third is to implement the work and assessment of the management system. At the beginning of the month and the beginning of the month, according to the requirements of the “Quality Management System Construction Assessment Rules” of our factory, combined with the internal audit work in the first and second quarters, the department and the internal auditor's assessment work were carefully completed, and the assessment detailed account was established.
4. Carefully organize the systematic file review and review, and carry out special inspection activities on the archives on schedule. In the middle of the month, according to the requirements of the standardized archives, each department was organized to conduct a comprehensive review and build a list of the files compiled and executed by the department. At the end of the month, a special meeting was held to discuss and review the revised “Archive List” and “List of Records”. In the middle of the month, according to the requirements of the annual inspection activity plan, in order to evaluate the effectiveness of the factory's auditing and rectification measures and to find opportunities for improvement of the quality management system, a special inspection activity was carried out to check the problems found in the internal inspection of our factory in XX years×months. The implementation effect of the rectification measures; verify the problems found in the XX year × month certification supervision audit and the implementation effect of the rectification measures for the quality management system problems found in the company's XX years × months. In the month of ×, the current various types of archives of our factory were sorted and summarized. At the same time, combined with the requirements of standardization work, according to the plan, we organized and carried out special inspections on the practicability and standardization of the quality system archives review and record of our factory. The current management files and processes of our factory were investigated and reviewed. × month, the records of the cigarettes quoted by our factory and the records made by the company were comprehensively sorted and summarized, and the current standard files, system files, rules and regulations, and red-headed files were compiled. According to whether the quality management system files meet the requirements of the company's standards, X month × to × days organized a special inspection of the quality system, and reviewed the quality system files of the production equipment and quality control departments. ×月×日-×日 carried out self-examination and rectification work in the whole plant according to the contents of “The Company’s XX Year Quality Management System Construction Exchange Inspection Work Arrangement” and “Exchange Inspection Work Division Worksheet”, and the results were made to the company. Feedback.
5. Organize quarterly internal audit work on schedule. In the middle of the month, our factory organized the internal audit of the quality management system in the first quarter of this year. The on-site inspection activities were carried out on the × large process × sub-processes by means of centralized review. A total of rectification items × items were proposed, which generally did not meet the items × items. Check the file execution rate of each department under review is above x%. ×月×日至×日, organized the internal audit of the quality management system in the second quarter of this year, and organized the personnel to participate in and complete the internal audit of the internal cross-management system organized by the company for the Minnan Cigarette Factory.
6. Do a good job in statistical analysis and correction of system problems. First, the month of × has established a separate account for the non-conformities and rectifications found in the XX annual audits of various departments. In the middle and late part of the month, a detailed account was established for the non-conformities and rectification sub-sectors found in the internal audit in the first quarter of this year. Through the establishment of the ledger, the statistical analysis of the non-conformities found in previous audits was carried out, and corrective measures were proposed. The second is to actively carry out the problem rectification work. From XX to the middle of January to the beginning of January, the responsible department was actively organized to rectify the x general non-conformities found in the certification supervision and audit, and the results of the rectification were submitted to the Shanghai Audit Center for verification on January 1st. In the middle and late months of the month, actively carry out the analysis of the reasons for the × general non-conformities and x observations and rectifications found in the company's internal audit, and propose rectification plans and rectification measures to rectify the implementation of the × problems and implement them. The rectification was verified and archived. ×月×至×日 is mainly for the special inspection of the effectiveness of the rectification measures found in the first quarter of XX, and has carefully verified its implementation effect.
Second, the problems and shortcomings of this year's work
Looking back on the work of the past year, although some achievements have been made, there are still many shortcomings, mainly manifested in:
1. The staff assessment system needs to be further improved. First, the refinement of job performance indicators is still relatively extensive, and the refinement and quantification are not in place. Second, the post management is not standardized, and there is a lack of a relatively comprehensive post standardization manual. Third, there is basically no standard for post quality assessment. It is based on the impression score, which makes the job evaluation unfair; Fourth, the formulation of the monthly contract is not standardized, and the performance standards and completion status are not in place.
2. Management innovation and improvement activities need to be further improved. First, it is not good at finding improvement points in the work; second, it is not good at mining management innovation topics from work highlights; third, the selection of topics and the summary of results are not enough; fourth, the phenomenon that innovation does not pay attention to process management is also compared. protruding.
3. The management of benchmarking needs to be further advanced. First, the good situation of full participation in the benchmarking has not been realized. Second, although the internal benchmarking work has been organized every quarter, the good experience and practices of the benchmarking department or machine have not been summarized and refined, and the third is innovation. The degree of integration with the benchmark is not enough. Most departments have not yet carried out the project declaration for the improvement of the target, and the innovation project has not been formulated with the benchmarking method.
4. The quality management system needs to further improve the quality of operation. First, the iso×standard and system archives are not well-trained, the awareness of the standards and system files is not high; the internal auditor's review skills are not high; the second is that the internal audit is not strong enough, the focus of continuous improvement is not prominent, and the organization is carried out. The internal audit and improvement of the quality management system, the implementation of the whole process of tracking and corrective measures is not obvious; the third is that the enterprise standardization construction has just started, the organization implementation system file review and system revision is not very adequate, coordination and operability is not strong The fourth is that the implementation of the special activities of the system archives supervision is not obvious, and the effective implementation rate of the system files needs to be further improved.
5. Informatization work is not enough. First, the overall progress of information technology projects is slow, and the implementation rate of project funds is not high. Second, the staff training is not enough, and the training program has only implemented the × item. Third, various information systems need to be further combed and improved.
Third, 2019 work plan
In the future, the Enterprise Management Section will continue to work in accordance with the company's work plan, further improve the benchmarking mechanism, standardize the performance management system, strengthen the system process, and play a statistical staff. As always, earnestly perform staff, assistants, coordination, service, and customs clearance. Six major functions, such as supervision and supervision, do a good job in innovation, benchmarking, performance management, statistical management, and institutional process construction.
1. Further improve the working mechanism of benchmarking. First, we must continue to strengthen the publicity training for benchmarking management, further improve the understanding and understanding of all cadres and workers on benchmarking management; second, we must do a good job of organic integration of benchmarking and various management tasks, and aim at the basic management of enterprises. Weak links, formulate improvement measures, solve problems in management, and consolidate basic management. Focus on the special benchmarking of six management innovation topics, such as team management, post competency management, integrity management, executive management, quality and safety management, and standardized management, to ensure effective results. Third, we must continue to increase the process management of benchmarking work, ensure that the benchmarking work and major economic and technical indicators are tracked and inspected every month. Each season, there are problem diagnosis, analysis and summary, and improvement measures to continuously improve the benchmarking work level. Fourth, we must increase the sums of good practices and good experiences, and use the standardization to promote the formation of standards to be solidified, so as to achieve normalization of benchmarking work.
2. Further standardize the operation of the performance management system. First, we must continue to strengthen the training of performance management concepts and methods, improve the understanding of performance management and performance management tools at all levels; second, we must guide departments to develop and implement employee assessment plans in accordance with performance management theories and methods. Improve the scientific and operability of the employee assessment program; thirdly, continue to establish and improve the job standardization manual by means of point-to-face, effectively promote employee performance evaluation; fourth, continue to follow the pdca cycle to do a good job in performance management to prevent feedback and The assessment is in the form and goes through the field.
3. Continue to strengthen the system and process construction, and continuously improve the standardization level. First, we must continue to increase supervision and inspection of the implementation of systems and processes, timely identify and improve system implementation deviations, standardize work behaviors, and ensure that systems and processes are effectively implemented and implemented in various departments. Second, it is necessary to combine the implementation of standardization work, organize the system and process review work, continuously improve the system and optimize the process, and improve the suitability, adequacy and operability of the system and process.
4. Further strengthen supervision and guidance of statistical work and give play to the role of staff. First, we must continue to increase the supervision of statistical work, ensure that the statistical reports are submitted accurately and timely, and the statistical data system is complete. Second, we must combine the benchmarking and “creating the first to compete for excellence” to further improve the collection and analysis of statistical information. Provide accurate information for the implementation and leadership decision-making of benchmarking and “creating first”, and better play the role of statistical staff.
5. Strengthen the quality system construction and improve the quality of the quality management system. First, it is necessary to increase the iso×standard and system file publicity training, and improve the awareness of the standards and system files of relevant personnel; at the same time, it is necessary to continue to organize intensive training of internal auditor auditing skills to improve the internal auditor's work level; It is necessary to focus on strengthening internal audit and continuous improvement, organize internal audit and improvement of quality management system, strengthen tracking and guidance of system non-conformities and improvement items, and follow-up verification of corrective measures implementation results, and improve corrective measures. The effectiveness of the nature and its implementation, to ensure the continuous improvement and effective operation of the system; the third is to use the enterprise standardization construction as a platform to organize the implementation of system file review and system revision, to ensure the adequacy, coordination and operability of the system files. The fourth is to continue the special activities of system file implementation supervision to improve the effective implementation rate of system files.
6. Continue to do a good job in the implementation of information technology projects and network information system management to ensure full operation. First, we must continue to do a good job in the implementation of informationized capital expenditures and maintenance projects in accordance with the annual implementation plan, strictly control the budget and ensure quality. Second, we must rely on the standardization system construction platform to further sort out and improve the information management system. Third, we must continue to improve the training of information system personnel, improve the application capacity and operation level, and promote the efficiency of system operation. Fourth, we must strengthen the information network system. Operational maintenance and safety management to ensure the safe operation of the information system.
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