Summary of the work of the Civil Affairs Bureau in 2019

This year, in accordance with the requirements of the municipal party committee and the municipal government, and the municipal government's open government office, the bureau insisted on the guiding principle of “implementing the scientific development concept” and focused on the goal of building a service-oriented organization, starting with improving and improving civil service. Deepening the work of open government affairs has effectively promoted the healthy development of civil affairs.
I. The work of open government affairs in 2019 strengthens the organization and leadership of the work of open government affairs. The bureau has always included government affairs openness as an important task in the overall planning of the development of civil affairs, established and improved the leading organization for the openness of government affairs, and established the The head of the team and the deputy director in charge are the deputy heads of the group, and the relevant personnel are members of the government affairs open work leading group. The work office is located in the bureau office and is responsible for daily affairs. At the same time, the SIPO insists on the same arrangement, the same deployment and the same inspection as the government affairs openness and civil affairs business work, and guarantees that the government affairs open work has plans, standards and content.
Pay close attention to the implementation of open government affairs and establish a good image of civil affairs. First, further clarify the contents of government affairs, service standards and service requirements. We have promoted this year as the quality of service for the civil administration system, convened a mobilization meeting throughout the system, and formulated and issued the “Implementation Plan for the “Quality Improvement Year of the Civil Administration System”” to further standardize and improve the service content and service programs. Service standards, service behaviors, and service management make service content more specific, service programs more standardized, service standards more unified, service behavior more civilized, and service management more stringent, further enhancing the transparency of civil affairs work, and has been well received by the public.
The second is to disclose service content and service items. In terms of publicity, we have carefully carried out the work of civil affairs laws, regulations and law enforcement, and formulated the "Compilation of Civil Laws and Regulations." The bureau will publish the name of the head of the bureau, the person in charge of the department, the office phone number, the job responsibilities, the work service rules, job responsibilities, service objects, service contents, service programs, and service requirements on the wall, open to the public, and open to the public, and Set up a supervision phone and accept supervision from all walks of life. For internal disclosure, we insist on making timely announcements on major decision-making matters, decision-making basis, operation process and handling results, ensuring openness and transparency of internal affairs.
The third is to increase the content of civil affairs work and the propaganda of the project. We focus on the work content and projects that the people care most about and involve the vital interests of the people. We provide publicity on the services of urban subsistence allowances, special care placement, disaster relief, marriage registration, adoption registration, etc. through the Internet and through the legal publicity day. Such forms are widely publicized to the public, comprehensively open conditions, procedures, deadlines, results, fees, service commitments and supervision methods to improve the public's understanding of civil affairs and enhance the social credibility of civil affairs.
The fourth is to clean up the audit fees. The administrative and commercial charging items of the relevant departments of the civil affairs system shall be cleaned up. All the items cancelled by the superiors and the items that reduce the charging standards shall be put into place in full; any items that are not included in the administrative fees and charges and charges shall not be levied. Where there is a range of fees, in principle, it shall be levied according to the prescribed lower limit. All administrative fees and charges are subject to the "two lines of revenue and expenditure" management, using the prescribed bills. Strengthen administrative examination and approval services.
Strengthening supervision and management and strengthening institutional constraints are first of all to focus on building the ideological and work style of cadres and workers, and strive to improve the overall quality of civil cadres and workers, and to achieve administrative and civilized services according to law. The second is to continuously strengthen the supervision and restraint of the cadre team. Nine internal management systems such as the Civil Affairs Bureau's Clean Government Construction System, the Civil Affairs Bureau Conference System, the Civil Affairs Bureau Learning System, and the Civil Affairs Bureau Attendance System were formulated, and the Administrative Law Enforcement Fault Responsibility System and Work were formulated. The three work systems of the Responsibility Investigation System and the Request for Reporting System have formulated two norms of the “Financial Work Standards of the Civil Administration System” and the “Internal Auditing Standards of the Civil Administration System”. Through intensifying supervision and management, an all-round supervision and restraint mechanism has been formed to ensure the implementation of various civil affairs work.
Second, the next step of the Civil Affairs Bureau intends to further strengthen the awareness of open government affairs in accordance with the relevant provisions on government affairs disclosure, and strive to promote the in-depth development of government affairs disclosure work.
First, actively play the role of civil affairs in social management and public services, and gradually form an administrative system and operational mechanism that is standardized in behavior, coordinated in operation, fair and transparent, clean and efficient.
The second is to continuously enrich the service content, improve service measures, and actively promote legal administration and standardized management.
The third is to effectively strengthen the building of civil affairs teams, enhance the quality of cadres and workers, and improve the efficiency of work and the quality of work.
The fourth is to strengthen the social supervision and control mechanism, deepen social supervision, and further standardize civil administration.