Consumer Protection Department's 2019 work summary and 2019 work plan
In ____ years, according to the spirit of the city's industrial and commercial administration work conference at the beginning of the year, combined with the main points of our work this year, the consumer protection work adhered to the spirit of the xx and xx sessions of the Third and Fourth Plenary Sessions, and focused on food safety supervision in circulation. We will fully guarantee the food safety of the 11th National Games, deepen the construction of the “four systems” of the food market, seriously organize the special rectification actions for food safety, and make positive contributions to improving the food safety of the city. Since the beginning of this year, the whole system has dispatched law enforcement personnel __ more than 10,000 people, checking the operating enterprises and individual industrial and commercial households __ 10,000 households; filing and investigating various types of counterfeit and inferior cases ___ from the ___ from the ___ 10,000 yuan; for consumption The person will recover the economic loss ___ million.
First, do our best and do our best to complete the food safety guarantee task of the 11th National Games in the XX Division. We will solidly promote the food safety protection work of the 11th National Games to ensure the safe and smooth operation of the 11th xx event. Held, we have placed the food safety supervision work of the 11th National Games in the top priority, focusing on the goal of “creating first-class level and promoting harmonious development”, strengthening measures, treating both the symptoms and the root causes, and long-term supervision. The work is progressing smoothly and has achieved initial results.
First, improve the organization and effectively strengthen organizational leadership. The 11th National Food Safety Supervision Leading Group was established. The main leaders are the team leaders, the other party committee members are the deputy team leaders, the relevant department heads and the branch bureau chiefs are members. Our office is the leading group office, responsible for the organization and coordination of daily work. guide. The implementation plan for the special food remediation of the circulation of the 11th National Games was formulated, and the main tasks, method steps and target requirements for the food safety supervision work of the 11th National Games were clarified. An inspection team was set up to carry out on-the-spot inspections, unannounced visits, and regular briefings, and promptly urged rectification.
The second is to highlight key points and strictly regulate the qualifications of business entities. From the end of the month to the end of the __ month, the 11th National Food Safety Special Rehabilitation Campaign was concentrated. All departments at all levels strictly follow the requirements of food supervision in the Olympic Sailing Competition, highlighting the key points of work, comprehensively regulating food operation actions, and severely investigating and handling food violation cases, creating a good market environment for the successful holding of the 11th National Games and giving full play to the role of the lead department. Large unlicensed business cleansing regulations. On the one hand, highlighting the 11th National Games and xx designated reception hotels, bustling streets, tourist attractions, station terminals and other consumer-concentrated consumption places, the "food industry" of the various links in the circulation link, "organized back", organized the power to carry out "rugs "", the ban of the ban, the norms of the specification, to ensure that the subject qualification is legal and effective. On the other hand, for the food business entities involved in the production and consumption sectors, strengthen coordination and cooperation with relevant departments, and resolutely avoid the phenomenon that the business entities have different licenses, no licenses or no licenses, and effectively solve the unlicensed operation. problem.
The third is to ensure quality and increase food supervision and inspection. Highlight food, meat, vegetables, dairy products, beverages, alcohol, poultry and egg products, condiments, snack foods, etc. During the 11-day period, the market focused on food consumption, and increased food quality supervision and inspection and daily inspection supervision. The law enforcement personnel of the "grid line" insisted on conducting inspections no less than once a day in the area under the jurisdiction of the area, and found that foods that did not meet the statutory requirements, such as packaging, labeling, shelf life, quality, etc., were immediately ordered to be removed, delisted, recalled and destroyed; In violation of the law, such as fake and inferior foods, concentrate on the power to investigate from the law.
The fourth is resident supervision and strict implementation of the operator self-discipline system. In order to do a good job in the food supply supervision of xxx shopping malls, xxx commercial co., xx stores, xx commercial buildings, xxx agricultural products co., etc., the relevant sub-bureaus adopt a fixed-point method, resident supervision, strictly in accordance with the Olympics. The standards for food regulation work. On this basis, the relevant sub-bureaus have also formulated specific 11-transport food safety guarantee work measures, clarified the work flow, refined the work tasks, and improved the work system. At the same time, the food supplier has increased the inspection of food production and supplier licenses, inspection of purchases, sales documents, invoices, inspection of distribution food inspections, quarantine reports, and inspection of distribution food packaging and labels to ensure shopping malls. The quality of the food.
Second, sum up experience, gradually deepen, and further promote the construction of four systems for urban food market supervision. According to the "Guiding Opinions on Regulating Food Claims and Purchase Accounts" of the General Administration of the State Council, the Provincial Bureau of the xxx Industrial and Commercial Systems Food Market Supervision The requirements of the city, combined with the actual food safety supervision of the city, combined with the actual implementation of the claim for the ticket and the purchase account system last year, we further to the supermarkets around the 11th Games, streets, communities, hospitals, schools, stations, airports The areas such as docks, expressway service areas and wholesale markets are the focus of supervision. Through the implementation of the “four systems” standard for food safety and the elimination of blind spots in the supervision, the food wholesale market, food additive dealerships, and small grocery stores are further regulated and promoted. The normalization of the implementation of the system. In the month of __, we organized a __ branch of the Consumer Protection Section to conduct a cross-check on the food safety supervision work and the implementation of the “four systems” situation, and inspected __ a commercial and industrial office, __ a market, ___ Shopping malls, supermarkets and grocery stores. Through inspections, the implementation of the ticket-issuing and purchase accounts of the food business enterprises and food business operators in the circulation of the city was promoted, and the food operators were guided and supervised to comprehensively establish and improve the construction of the “four systems” for food safety supervision, and promoted Implementation of other systems.
First, the market access management system has been improved. Further strengthen the supervision of the qualifications of key business entities entering the market, establish a credit rating classification supervision mechanism, and promote food enterprises to implement the “four systems” of food market supervision.
The second is to improve the food market inspection system. Intensify the inspection of the food market, and do a good job in filling out and filing the two transcripts of “special rectification of food safety” and “inspection of commodity quality supervision in circulation”. While improving the food business operators' claims system and the purchase account system, they actively guide and supervise the establishment and improvement of self-discipline systems by food operators to improve the supervision level and effectiveness.
The third is to improve the delisting system for illegal foods. Strengthen the awareness of the first responsible person of food business, focus on implementing the food quality responsibility system, improve the implementation of the unqualified food recall and delisting system, further deepen the construction of the “four systems”, and effectively establish a long-term effect of food market supervision. mechanism.
Third, highlight key points, treat both the symptoms and the root causes, focus on the special rectification actions focusing on food safety. On the basis of earnestly summarizing the experience of special rectification work last year, focusing on major activities such as national civilized city assessment, highlighting the existing problems and weak links, Focus on key varieties, key markets, and key areas, and vigorously carry out special law enforcement inspections of food safety.
First, the special rectification of food additives was launched. Since the last __ month, in accordance with the unified arrangements of the General Administration, the provincial bureau and the municipal party committee and municipal government, closely follow the current situation of the food additive market in the circulation link, in accordance with the requirements of the city's implementation plan to combat the illegal addition of non-food substances and abuse of food additives. Acting up and down quickly, improving the organization, formulating plans, strengthening measures, and in-depth implementation of special rectification actions for food additives, achieved remarkable results.
The second is to carry out a special inspection of the distribution of dairy products in the hidden dangers of the market. According to the requirements of the provincial bureau, the “Emergency Notice on Carrying out Key Inspections on Potential Hazardous Parts of the Dairy Product Market” was issued. In order to prevent the problem of dairy products from returning to the market, a comprehensive inspection was carried out on the prominent parts and weak links of the hidden dangers in the dairy product market. It is important to check whether the dairy products produced before the _____ __ day have been altered and changed for illegal sales.
The third is to carry out an inventory activity on the suspected illegal operation of the breeding of fruit and fruit-type solid beverages. According to the requirements of the provincial bureau, on the basis of special rectification of food additives, the inventory activity of suspected illegal operation of the fruit-flavored fruit-flavored solid beverages was carried out in an all-round manner, and the sites in the city's jurisdiction that may distribute the branded beverages were inspected. Focus on the hospital and the surrounding pharmacies and food business households.
The fourth is to inspect and rectify the problem of containing Clenbuter and the illegal sale of counterfeit eggs, unqualified marshmallows, and inactivated poppy seed foods for products such as xx City Laweisi Food Co., Ltd.
4. Performing duties and conscientiously organizing, carrying out the quality monitoring work of the circulation link in the whole city, combining the requirements of food safety supervision during the New Year's Day and the Spring Festival, giving full play to the monitoring office of the Municipal Bureau, the monitoring station of the branch office, the monitoring box of the industrial and commercial office, and the mobile monitoring vehicle. The role of the “four in one” monitoring system, highlighting key foods, and targeted food quality monitoring. During the period, the food quality of __ major ___ batches was sampled, especially for non-edible substances such as slings, Sudan red, and protein concentrates, or excessive use of coloring agents, preservatives, and other food additives. The behavior was checked and the pass rate was __._%. Using food inspection vehicles and rapid inspection boxes to conduct daily rapid inspections of grain, oil, vegetables, fruits, water products, dried sea products, etc. distributed in shopping malls, supermarkets, etc., and test foods __ million batches, total pass rate _ _%. Unqualified foods such as excessive pesticide residues in vegetables have been taken off the shelf in time.
V. Combining the actual situation, standardizing management, and comprehensively constructing a long-term mechanism for food safety supervision in circulation links First, the preparatory work for the construction of food safety informationization was carried out. According to the requirements of the General Administration and the provincial bureau, in order to speed up the pace of food safety information construction in the SIPO, we will do a good job in food safety supervision in circulation, _month, actively report to the municipal government, according to the actual situation of the city, it is proposed to introduce electronic maps, gps Positioning and mobile law enforcement office systems. All the food business enterprises in the city will be included in the electronic files, and the business licenses, health permits, inspection and quarantine reports and other information will be entered into the business, so that the food business households can be clearly seen at a glance. The reaction is fast and the disposal is accurate. Solve the traditional "pull-net" inspection, "carpet-style" search of "people-to-sea tactics" to improve the efficiency of daily supervision. At the same time, research and development of food electronic inquiry system. The Municipal Industry and Commerce Bureau purchases large-scale servers and establishes the city's food data management center. All food production enterprises need to access the data management center through the Internet. The data management center and the city's major shopping malls and supermarkets through the Internet, wholesale market settings The inquiry machine is connected, and the consumer can conduct information inquiry through the telephone inquiry machine or the large screen set by the supermarket, the wholesale market. Achieve the goal of “online inquiry, online scheduling, online disposal, online supervision” to improve the informationization level of food safety supervision in circulation.
The second is to carry out activities to study and implement the Food Safety Law. Since the month of _, according to the requirements of the State Administration, the provincial bureau and the municipal party committee and municipal government, a series of measures have been taken to study and implement the Food Safety Law. The department issued a notice to systematically carry out the study and training of the Food Safety Law, improve the food safety legal knowledge of the law enforcement personnel, ensure accurate understanding and mastery of the main contents of the Food Safety Law, and further enhance legal awareness and responsibility. awareness. In the xx square, focus on the "Food Safety Law" publicity activities, and issue publicity materials _ million copies. At the same time, the bureaus make full use of the news media, leaflets, bulletin boards, etc., widely publicize the "Food Safety Law", actively carry out food safety knowledge into shopping malls, into supermarkets, into food stores and food safety education activities, and enhance the circulation of food operators. Legal concept and self-discipline. In accordance with the food safety rectification work plan, we will carry out in-depth rectification of food safety in the circulation, further strengthen the daily standard management of the food market, severely crack down on illegal activities in selling unqualified food and disrupting the food market order, and effectively protect the food market, especially in the rural food market. Safety.
The third is to establish and improve the early warning and emergency response mechanism for food transportation in the 11th National Games. In order to improve the supervision level of food safety in the 11th National Games of the city's industrial and commercial system and the ability to deal with emergencies, it is ensured that the 11th xx event will be held safely and smoothly. Formulated an emergency response drill program for food safety emergencies in the 11th National Games, fully implemented the emergency agencies, teams, vehicles, materials and equipment to ensure that in the event of an emergency, the plan can be effectively activated to ensure smooth communication and sensitive command. Act quickly and in a timely manner to control the situation.
Fourth, the establishment of food and drug demonstration street activities. In accordance with the provisions of the “Measures for the Management of Demonstration Streets for “No Defects in 100 Cities” in xx City, this year, especially during the period of Chuangcheng, in light of the problems existing in the demonstration street, combined with the actual situation, a plan for rectification activities was formulated. The relevant responsible departments and work divisions were concentrated and rectified in one month. In the process of creation, we will focus on consolidating and developing the achievements, and continue to do a good job in the establishment of the city's Qijiang 2nd Road, Zhongshan Road, Weichai Hospital Food Street, etc. __ demonstration street, xx company, xx company, etc. Activities, strengthen inspection guidance and standardized management. At the same time, shifting the focus of food safety work to rural areas, and in-depth development activities of “Rural Product Quality and Food Safety Demonstration Stores”, starting from cultivating the awareness of honesty and law-abiding of rural food operators, adopting various measures to regulate business practices and actively guiding millions of rural areas. Small and medium-sized food operators consciously stress integrity, abide by laws, no fakes, no sales, and consciously strive to create "demonstration stores." At present, all townships and towns and administrative villages in the city have created at least _home “model stores”, and through demonstrations, they have cultivated a large number of rural “demonstration stores” and improved the long-term supervision level of the rural market.
6. Serving the people, solving problems and actively doing a good job in all aspects of consumer rights protection in the field of circulation services. Give full play to the role of food safety monitoring points and “one meeting and two stations”, timely accept consumer complaints about problem foods, and answer public consultations. Inform consumers about ways and channels of safeguarding rights. A daily reporting system for complaints, reports, complaints, and consultations was established, and major issues, emergencies, and major cases were reported at any time. Further investigate the problem milk powder, educate and guide and urge them to do a good job in milk powder recall and return. Since the beginning of this year, in order to enable consumers to popularize the knowledge of consumer protection and rights protection, and to raise consumers' awareness of self-protection, they have actively participated in food safety around consumers' hot and difficult issues in food safety and other goods and services consumption. On-line and "On the Wind" activities, through the media such as newspapers and radio stations, timely introduce knowledge about consumer common sense and rights protection. At the same time, we actively carried out activities such as sending the law into the shopping mall, entering the community, and entering the campus, popularizing the level of consumer protection and rights protection, and successively distributing publicity materials _ million copies. Actively guide the sub-bureau to do a good job of "defending rights and anti-fraud", according to small and medium-sized hotels, restaurants, nightclubs, beauty salons and other service industries, there are problems of fraudulent slaughtering, strong buying and selling. Joint public security, price, health and other departments have carried out the "protective rights and anti-fraud" rectification activities in the service field, and have better solved the behaviors of fraudulent slaughtering, compulsory consumption, and profiteering, which are detrimental to the interests of consumers and the image of Qingdao. Seriously carry out mediation and arbitration activities, deal with the administrative mediation work of consumer disputes directly submitted to the Municipal Bureau for complaints and leadership, establish and improve relevant documents and rules and regulations, and promptly solve problems for consumers. According to the complaints of consumers, handle the __ pieces of the municipal government and other higher-level departments, the people complained ___, solve the problem __ suspected consumer disputes, and recover economic losses for consumers ___ million yuan .
In ____ years, the protection of consumer rights and interests should be guided by the spirit of the Party’s xx and xx sessions of the Third and Fourth Plenary Sessions, combined with the actual situation of division of responsibilities and disciplines, in accordance with the State Administration of The main points of work on rights protection and the overall work of the Municipal Bureau continued to follow the principle of “emphasizing key points, strengthening supervision, improving systems, guiding norms, and classifying guidance”, focusing on food safety and grasping important foods closely related to the lives of the people. And focus on commodities, strengthen supervision and regulation, actively explore long-term regulatory mechanisms, establish and improve consumer safety supervision systems, and strive to create a safe and healthy consumer environment. Focus on the following work:
I. Establishing a sound regulatory and regulatory system and strengthening the construction of a food safety system First, we will improve the construction of four systems for food safety supervision in urban and rural areas. On the basis of the implementation of the four systems of urban and rural food safety supervision this year, we will further improve the content of the four systems. Strengthen supervision and guidance, and in accordance with the principle of legality and simplicity, improve and improve the format texts and standardized operating practices of various systems, improve and improve the enterprises that have established systems for urban and rural food management, and promote the implementation of the system. Normalization. In particular, the work experience and mechanism of the Olympic Sailing Competition should be applied to the construction of the four systems. In combination with the characteristics of food business, focusing on small and medium-sized food stores, wholesale markets, and bazaars, we will further strengthen administrative guidance and standardize business practices. Strictly implement the requirements for the completion of the "two transcripts", standardize daily inspections and special rectification law enforcement behaviors, and strengthen the standardization of the four systems.
The second is to speed up the construction of food safety electronic information inquiry system. Strengthen the pace of informatization construction, introduce electronic maps, GPS positioning and mobile law enforcement office systems, research and develop food electronic inquiry systems, adopt photo, scan and other methods to business licenses, health permits, inspection and quarantine reports, product names, Important information such as production date and shelf life are entered in the form of electronic information, so that consumers can purchase and query information about operators and establish a safe and smooth electronic regulatory information network.
The third is to strengthen the supervision of the source and wholesale links in the circulation field. The food __ in our city comes from the wholesale link. Grasping the source of the wholesale link, we have seized the main links of food sales. It is necessary to effectively grasp the source management of the food wholesale market, general distribution, general agent, and wholesale department, all of which are included in the electronic regulatory information network and implement the filing system. Strictly regulate the business order of the food wholesale chain, and ensure that the food quality market is accessible from the source, and truly unqualified food is blocked outside the market.
The fourth is to organize and carry out emergency drills for food safety accidents in circulation. Highlight the food supervision level and emergency response capacity building, carry out one or two food safety emergencies emergency drills throughout the city, conduct comprehensive inspections of emergency response systems, further improve the ability of emergency teams to deal with emergencies, and improve food safety supervision. Level.
Second, earnestly carry out special rectification actions for commodities and regulate the order of trading in the commodity market
In ____ years, according to the unified deployment of the national bureaus and provincial bureaus, we continued to carry out various special rectification actions with food safety as the main content, strictly regulate market transactions and rectify market order. Focus on foods that are concentrated in people's consumption, as well as special rectification actions such as children's products, school supplies, home decoration materials, and small household appliances in rural areas, to effectively solve the problem of unlicensed business and fake sales.
Third, further improve the monitoring of commodity quality, enhance the monitoring work, and conscientiously implement the State Administration of the State Administration of the "Measures for the Monitoring of Commodity Quality in the Circulation Sector" and the "Opinions on Further Regulating the Monitoring of Commodity Quality in the Circulation Area" of the Municipal Bureau, and make full use of the social supervision network information. To monitor the quality information of unqualified products, as well as the commodities that need to be monitored provided by each branch, highlight the key points, and carry out targeted product quality monitoring. Adhere to the working principle of “unified planning, two-level monitoring, centralized guidance and centralized punishment, regular publicity, and grading guarantee” to ensure that the municipal bureaus and sub-bureaus smoothly carry out commodity quality monitoring within their respective areas of responsibility, forming a municipal bureau and sub-bureau Linkages, the relevant departments of the Municipal Bureau are connected to each other, and the new monitoring mechanism is closely coordinated and supervised to better maintain the order of the commodity market.
4. Actively do a good job in consumer rights protection and improve the level of law enforcement supervision in circulation. First, focus on the hot and difficult issues that consumers encounter in food safety and other goods and services consumption. Use radio, TV stations, newspapers and other media to introduce relevant consumption in a timely manner. Common sense and rights protection knowledge, release consumer warnings. The second is to continue to carry out the "five-entry" activities such as sending the law into the countryside, entering the shopping mall, entering the community, entering the campus, and entering the military camp, popularizing the knowledge of consumer protection and rights protection, and improving the level of consumer rights protection. The third is to conscientiously adjust the consumption disputes, actively guide the sub-bureau to do a good job of "defending rights and anti-fraud", and thoroughly solve the illegal and illegal behaviors such as fraudulent slaughtering, compulsory consumption, and profiteering. Fourth, continue to carry out in-depth demonstration street creation activities, enhance operators' awareness of law-abiding, and create a good business environment. The fifth is to conscientiously do a good job in consumer rights protection knowledge training, focusing on the "Food Safety Law" and related rules and regulations, "Regulations on the Protection of Consumer Rights and Interests in the Province of xx", and carefully organize the in-depth study and training of consumer protection staff to improve The staff is well at the level of rights protection.
First, do our best and do our best to complete the food safety guarantee task of the 11th National Games in the XX Division. We will solidly promote the food safety protection work of the 11th National Games to ensure the safe and smooth operation of the 11th xx event. Held, we have placed the food safety supervision work of the 11th National Games in the top priority, focusing on the goal of “creating first-class level and promoting harmonious development”, strengthening measures, treating both the symptoms and the root causes, and long-term supervision. The work is progressing smoothly and has achieved initial results.
First, improve the organization and effectively strengthen organizational leadership. The 11th National Food Safety Supervision Leading Group was established. The main leaders are the team leaders, the other party committee members are the deputy team leaders, the relevant department heads and the branch bureau chiefs are members. Our office is the leading group office, responsible for the organization and coordination of daily work. guide. The implementation plan for the special food remediation of the circulation of the 11th National Games was formulated, and the main tasks, method steps and target requirements for the food safety supervision work of the 11th National Games were clarified. An inspection team was set up to carry out on-the-spot inspections, unannounced visits, and regular briefings, and promptly urged rectification.
The second is to highlight key points and strictly regulate the qualifications of business entities. From the end of the month to the end of the __ month, the 11th National Food Safety Special Rehabilitation Campaign was concentrated. All departments at all levels strictly follow the requirements of food supervision in the Olympic Sailing Competition, highlighting the key points of work, comprehensively regulating food operation actions, and severely investigating and handling food violation cases, creating a good market environment for the successful holding of the 11th National Games and giving full play to the role of the lead department. Large unlicensed business cleansing regulations. On the one hand, highlighting the 11th National Games and xx designated reception hotels, bustling streets, tourist attractions, station terminals and other consumer-concentrated consumption places, the "food industry" of the various links in the circulation link, "organized back", organized the power to carry out "rugs "", the ban of the ban, the norms of the specification, to ensure that the subject qualification is legal and effective. On the other hand, for the food business entities involved in the production and consumption sectors, strengthen coordination and cooperation with relevant departments, and resolutely avoid the phenomenon that the business entities have different licenses, no licenses or no licenses, and effectively solve the unlicensed operation. problem.
The third is to ensure quality and increase food supervision and inspection. Highlight food, meat, vegetables, dairy products, beverages, alcohol, poultry and egg products, condiments, snack foods, etc. During the 11-day period, the market focused on food consumption, and increased food quality supervision and inspection and daily inspection supervision. The law enforcement personnel of the "grid line" insisted on conducting inspections no less than once a day in the area under the jurisdiction of the area, and found that foods that did not meet the statutory requirements, such as packaging, labeling, shelf life, quality, etc., were immediately ordered to be removed, delisted, recalled and destroyed; In violation of the law, such as fake and inferior foods, concentrate on the power to investigate from the law.
The fourth is resident supervision and strict implementation of the operator self-discipline system. In order to do a good job in the food supply supervision of xxx shopping malls, xxx commercial co., xx stores, xx commercial buildings, xxx agricultural products co., etc., the relevant sub-bureaus adopt a fixed-point method, resident supervision, strictly in accordance with the Olympics. The standards for food regulation work. On this basis, the relevant sub-bureaus have also formulated specific 11-transport food safety guarantee work measures, clarified the work flow, refined the work tasks, and improved the work system. At the same time, the food supplier has increased the inspection of food production and supplier licenses, inspection of purchases, sales documents, invoices, inspection of distribution food inspections, quarantine reports, and inspection of distribution food packaging and labels to ensure shopping malls. The quality of the food.
Second, sum up experience, gradually deepen, and further promote the construction of four systems for urban food market supervision. According to the "Guiding Opinions on Regulating Food Claims and Purchase Accounts" of the General Administration of the State Council, the Provincial Bureau of the xxx Industrial and Commercial Systems Food Market Supervision The requirements of the city, combined with the actual food safety supervision of the city, combined with the actual implementation of the claim for the ticket and the purchase account system last year, we further to the supermarkets around the 11th Games, streets, communities, hospitals, schools, stations, airports The areas such as docks, expressway service areas and wholesale markets are the focus of supervision. Through the implementation of the “four systems” standard for food safety and the elimination of blind spots in the supervision, the food wholesale market, food additive dealerships, and small grocery stores are further regulated and promoted. The normalization of the implementation of the system. In the month of __, we organized a __ branch of the Consumer Protection Section to conduct a cross-check on the food safety supervision work and the implementation of the “four systems” situation, and inspected __ a commercial and industrial office, __ a market, ___ Shopping malls, supermarkets and grocery stores. Through inspections, the implementation of the ticket-issuing and purchase accounts of the food business enterprises and food business operators in the circulation of the city was promoted, and the food operators were guided and supervised to comprehensively establish and improve the construction of the “four systems” for food safety supervision, and promoted Implementation of other systems.
First, the market access management system has been improved. Further strengthen the supervision of the qualifications of key business entities entering the market, establish a credit rating classification supervision mechanism, and promote food enterprises to implement the “four systems” of food market supervision.
The second is to improve the food market inspection system. Intensify the inspection of the food market, and do a good job in filling out and filing the two transcripts of “special rectification of food safety” and “inspection of commodity quality supervision in circulation”. While improving the food business operators' claims system and the purchase account system, they actively guide and supervise the establishment and improvement of self-discipline systems by food operators to improve the supervision level and effectiveness.
The third is to improve the delisting system for illegal foods. Strengthen the awareness of the first responsible person of food business, focus on implementing the food quality responsibility system, improve the implementation of the unqualified food recall and delisting system, further deepen the construction of the “four systems”, and effectively establish a long-term effect of food market supervision. mechanism.
Third, highlight key points, treat both the symptoms and the root causes, focus on the special rectification actions focusing on food safety. On the basis of earnestly summarizing the experience of special rectification work last year, focusing on major activities such as national civilized city assessment, highlighting the existing problems and weak links, Focus on key varieties, key markets, and key areas, and vigorously carry out special law enforcement inspections of food safety.
First, the special rectification of food additives was launched. Since the last __ month, in accordance with the unified arrangements of the General Administration, the provincial bureau and the municipal party committee and municipal government, closely follow the current situation of the food additive market in the circulation link, in accordance with the requirements of the city's implementation plan to combat the illegal addition of non-food substances and abuse of food additives. Acting up and down quickly, improving the organization, formulating plans, strengthening measures, and in-depth implementation of special rectification actions for food additives, achieved remarkable results.
The second is to carry out a special inspection of the distribution of dairy products in the hidden dangers of the market. According to the requirements of the provincial bureau, the “Emergency Notice on Carrying out Key Inspections on Potential Hazardous Parts of the Dairy Product Market” was issued. In order to prevent the problem of dairy products from returning to the market, a comprehensive inspection was carried out on the prominent parts and weak links of the hidden dangers in the dairy product market. It is important to check whether the dairy products produced before the _____ __ day have been altered and changed for illegal sales.
The third is to carry out an inventory activity on the suspected illegal operation of the breeding of fruit and fruit-type solid beverages. According to the requirements of the provincial bureau, on the basis of special rectification of food additives, the inventory activity of suspected illegal operation of the fruit-flavored fruit-flavored solid beverages was carried out in an all-round manner, and the sites in the city's jurisdiction that may distribute the branded beverages were inspected. Focus on the hospital and the surrounding pharmacies and food business households.
The fourth is to inspect and rectify the problem of containing Clenbuter and the illegal sale of counterfeit eggs, unqualified marshmallows, and inactivated poppy seed foods for products such as xx City Laweisi Food Co., Ltd.
4. Performing duties and conscientiously organizing, carrying out the quality monitoring work of the circulation link in the whole city, combining the requirements of food safety supervision during the New Year's Day and the Spring Festival, giving full play to the monitoring office of the Municipal Bureau, the monitoring station of the branch office, the monitoring box of the industrial and commercial office, and the mobile monitoring vehicle. The role of the “four in one” monitoring system, highlighting key foods, and targeted food quality monitoring. During the period, the food quality of __ major ___ batches was sampled, especially for non-edible substances such as slings, Sudan red, and protein concentrates, or excessive use of coloring agents, preservatives, and other food additives. The behavior was checked and the pass rate was __._%. Using food inspection vehicles and rapid inspection boxes to conduct daily rapid inspections of grain, oil, vegetables, fruits, water products, dried sea products, etc. distributed in shopping malls, supermarkets, etc., and test foods __ million batches, total pass rate _ _%. Unqualified foods such as excessive pesticide residues in vegetables have been taken off the shelf in time.
V. Combining the actual situation, standardizing management, and comprehensively constructing a long-term mechanism for food safety supervision in circulation links First, the preparatory work for the construction of food safety informationization was carried out. According to the requirements of the General Administration and the provincial bureau, in order to speed up the pace of food safety information construction in the SIPO, we will do a good job in food safety supervision in circulation, _month, actively report to the municipal government, according to the actual situation of the city, it is proposed to introduce electronic maps, gps Positioning and mobile law enforcement office systems. All the food business enterprises in the city will be included in the electronic files, and the business licenses, health permits, inspection and quarantine reports and other information will be entered into the business, so that the food business households can be clearly seen at a glance. The reaction is fast and the disposal is accurate. Solve the traditional "pull-net" inspection, "carpet-style" search of "people-to-sea tactics" to improve the efficiency of daily supervision. At the same time, research and development of food electronic inquiry system. The Municipal Industry and Commerce Bureau purchases large-scale servers and establishes the city's food data management center. All food production enterprises need to access the data management center through the Internet. The data management center and the city's major shopping malls and supermarkets through the Internet, wholesale market settings The inquiry machine is connected, and the consumer can conduct information inquiry through the telephone inquiry machine or the large screen set by the supermarket, the wholesale market. Achieve the goal of “online inquiry, online scheduling, online disposal, online supervision” to improve the informationization level of food safety supervision in circulation.
The second is to carry out activities to study and implement the Food Safety Law. Since the month of _, according to the requirements of the State Administration, the provincial bureau and the municipal party committee and municipal government, a series of measures have been taken to study and implement the Food Safety Law. The department issued a notice to systematically carry out the study and training of the Food Safety Law, improve the food safety legal knowledge of the law enforcement personnel, ensure accurate understanding and mastery of the main contents of the Food Safety Law, and further enhance legal awareness and responsibility. awareness. In the xx square, focus on the "Food Safety Law" publicity activities, and issue publicity materials _ million copies. At the same time, the bureaus make full use of the news media, leaflets, bulletin boards, etc., widely publicize the "Food Safety Law", actively carry out food safety knowledge into shopping malls, into supermarkets, into food stores and food safety education activities, and enhance the circulation of food operators. Legal concept and self-discipline. In accordance with the food safety rectification work plan, we will carry out in-depth rectification of food safety in the circulation, further strengthen the daily standard management of the food market, severely crack down on illegal activities in selling unqualified food and disrupting the food market order, and effectively protect the food market, especially in the rural food market. Safety.
The third is to establish and improve the early warning and emergency response mechanism for food transportation in the 11th National Games. In order to improve the supervision level of food safety in the 11th National Games of the city's industrial and commercial system and the ability to deal with emergencies, it is ensured that the 11th xx event will be held safely and smoothly. Formulated an emergency response drill program for food safety emergencies in the 11th National Games, fully implemented the emergency agencies, teams, vehicles, materials and equipment to ensure that in the event of an emergency, the plan can be effectively activated to ensure smooth communication and sensitive command. Act quickly and in a timely manner to control the situation.
Fourth, the establishment of food and drug demonstration street activities. In accordance with the provisions of the “Measures for the Management of Demonstration Streets for “No Defects in 100 Cities” in xx City, this year, especially during the period of Chuangcheng, in light of the problems existing in the demonstration street, combined with the actual situation, a plan for rectification activities was formulated. The relevant responsible departments and work divisions were concentrated and rectified in one month. In the process of creation, we will focus on consolidating and developing the achievements, and continue to do a good job in the establishment of the city's Qijiang 2nd Road, Zhongshan Road, Weichai Hospital Food Street, etc. __ demonstration street, xx company, xx company, etc. Activities, strengthen inspection guidance and standardized management. At the same time, shifting the focus of food safety work to rural areas, and in-depth development activities of “Rural Product Quality and Food Safety Demonstration Stores”, starting from cultivating the awareness of honesty and law-abiding of rural food operators, adopting various measures to regulate business practices and actively guiding millions of rural areas. Small and medium-sized food operators consciously stress integrity, abide by laws, no fakes, no sales, and consciously strive to create "demonstration stores." At present, all townships and towns and administrative villages in the city have created at least _home “model stores”, and through demonstrations, they have cultivated a large number of rural “demonstration stores” and improved the long-term supervision level of the rural market.
6. Serving the people, solving problems and actively doing a good job in all aspects of consumer rights protection in the field of circulation services. Give full play to the role of food safety monitoring points and “one meeting and two stations”, timely accept consumer complaints about problem foods, and answer public consultations. Inform consumers about ways and channels of safeguarding rights. A daily reporting system for complaints, reports, complaints, and consultations was established, and major issues, emergencies, and major cases were reported at any time. Further investigate the problem milk powder, educate and guide and urge them to do a good job in milk powder recall and return. Since the beginning of this year, in order to enable consumers to popularize the knowledge of consumer protection and rights protection, and to raise consumers' awareness of self-protection, they have actively participated in food safety around consumers' hot and difficult issues in food safety and other goods and services consumption. On-line and "On the Wind" activities, through the media such as newspapers and radio stations, timely introduce knowledge about consumer common sense and rights protection. At the same time, we actively carried out activities such as sending the law into the shopping mall, entering the community, and entering the campus, popularizing the level of consumer protection and rights protection, and successively distributing publicity materials _ million copies. Actively guide the sub-bureau to do a good job of "defending rights and anti-fraud", according to small and medium-sized hotels, restaurants, nightclubs, beauty salons and other service industries, there are problems of fraudulent slaughtering, strong buying and selling. Joint public security, price, health and other departments have carried out the "protective rights and anti-fraud" rectification activities in the service field, and have better solved the behaviors of fraudulent slaughtering, compulsory consumption, and profiteering, which are detrimental to the interests of consumers and the image of Qingdao. Seriously carry out mediation and arbitration activities, deal with the administrative mediation work of consumer disputes directly submitted to the Municipal Bureau for complaints and leadership, establish and improve relevant documents and rules and regulations, and promptly solve problems for consumers. According to the complaints of consumers, handle the __ pieces of the municipal government and other higher-level departments, the people complained ___, solve the problem __ suspected consumer disputes, and recover economic losses for consumers ___ million yuan .
In ____ years, the protection of consumer rights and interests should be guided by the spirit of the Party’s xx and xx sessions of the Third and Fourth Plenary Sessions, combined with the actual situation of division of responsibilities and disciplines, in accordance with the State Administration of The main points of work on rights protection and the overall work of the Municipal Bureau continued to follow the principle of “emphasizing key points, strengthening supervision, improving systems, guiding norms, and classifying guidance”, focusing on food safety and grasping important foods closely related to the lives of the people. And focus on commodities, strengthen supervision and regulation, actively explore long-term regulatory mechanisms, establish and improve consumer safety supervision systems, and strive to create a safe and healthy consumer environment. Focus on the following work:
I. Establishing a sound regulatory and regulatory system and strengthening the construction of a food safety system First, we will improve the construction of four systems for food safety supervision in urban and rural areas. On the basis of the implementation of the four systems of urban and rural food safety supervision this year, we will further improve the content of the four systems. Strengthen supervision and guidance, and in accordance with the principle of legality and simplicity, improve and improve the format texts and standardized operating practices of various systems, improve and improve the enterprises that have established systems for urban and rural food management, and promote the implementation of the system. Normalization. In particular, the work experience and mechanism of the Olympic Sailing Competition should be applied to the construction of the four systems. In combination with the characteristics of food business, focusing on small and medium-sized food stores, wholesale markets, and bazaars, we will further strengthen administrative guidance and standardize business practices. Strictly implement the requirements for the completion of the "two transcripts", standardize daily inspections and special rectification law enforcement behaviors, and strengthen the standardization of the four systems.
The second is to speed up the construction of food safety electronic information inquiry system. Strengthen the pace of informatization construction, introduce electronic maps, GPS positioning and mobile law enforcement office systems, research and develop food electronic inquiry systems, adopt photo, scan and other methods to business licenses, health permits, inspection and quarantine reports, product names, Important information such as production date and shelf life are entered in the form of electronic information, so that consumers can purchase and query information about operators and establish a safe and smooth electronic regulatory information network.
The third is to strengthen the supervision of the source and wholesale links in the circulation field. The food __ in our city comes from the wholesale link. Grasping the source of the wholesale link, we have seized the main links of food sales. It is necessary to effectively grasp the source management of the food wholesale market, general distribution, general agent, and wholesale department, all of which are included in the electronic regulatory information network and implement the filing system. Strictly regulate the business order of the food wholesale chain, and ensure that the food quality market is accessible from the source, and truly unqualified food is blocked outside the market.
The fourth is to organize and carry out emergency drills for food safety accidents in circulation. Highlight the food supervision level and emergency response capacity building, carry out one or two food safety emergencies emergency drills throughout the city, conduct comprehensive inspections of emergency response systems, further improve the ability of emergency teams to deal with emergencies, and improve food safety supervision. Level.
Second, earnestly carry out special rectification actions for commodities and regulate the order of trading in the commodity market
In ____ years, according to the unified deployment of the national bureaus and provincial bureaus, we continued to carry out various special rectification actions with food safety as the main content, strictly regulate market transactions and rectify market order. Focus on foods that are concentrated in people's consumption, as well as special rectification actions such as children's products, school supplies, home decoration materials, and small household appliances in rural areas, to effectively solve the problem of unlicensed business and fake sales.
Third, further improve the monitoring of commodity quality, enhance the monitoring work, and conscientiously implement the State Administration of the State Administration of the "Measures for the Monitoring of Commodity Quality in the Circulation Sector" and the "Opinions on Further Regulating the Monitoring of Commodity Quality in the Circulation Area" of the Municipal Bureau, and make full use of the social supervision network information. To monitor the quality information of unqualified products, as well as the commodities that need to be monitored provided by each branch, highlight the key points, and carry out targeted product quality monitoring. Adhere to the working principle of “unified planning, two-level monitoring, centralized guidance and centralized punishment, regular publicity, and grading guarantee” to ensure that the municipal bureaus and sub-bureaus smoothly carry out commodity quality monitoring within their respective areas of responsibility, forming a municipal bureau and sub-bureau Linkages, the relevant departments of the Municipal Bureau are connected to each other, and the new monitoring mechanism is closely coordinated and supervised to better maintain the order of the commodity market.
4. Actively do a good job in consumer rights protection and improve the level of law enforcement supervision in circulation. First, focus on the hot and difficult issues that consumers encounter in food safety and other goods and services consumption. Use radio, TV stations, newspapers and other media to introduce relevant consumption in a timely manner. Common sense and rights protection knowledge, release consumer warnings. The second is to continue to carry out the "five-entry" activities such as sending the law into the countryside, entering the shopping mall, entering the community, entering the campus, and entering the military camp, popularizing the knowledge of consumer protection and rights protection, and improving the level of consumer rights protection. The third is to conscientiously adjust the consumption disputes, actively guide the sub-bureau to do a good job of "defending rights and anti-fraud", and thoroughly solve the illegal and illegal behaviors such as fraudulent slaughtering, compulsory consumption, and profiteering. Fourth, continue to carry out in-depth demonstration street creation activities, enhance operators' awareness of law-abiding, and create a good business environment. The fifth is to conscientiously do a good job in consumer rights protection knowledge training, focusing on the "Food Safety Law" and related rules and regulations, "Regulations on the Protection of Consumer Rights and Interests in the Province of xx", and carefully organize the in-depth study and training of consumer protection staff to improve The staff is well at the level of rights protection.
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