Hotel Administration Department work summary and work plan

XX years is about to go, looking back at the work of xx years, there are fruitful joys, the hardships of cooperating with colleagues, and the difficulties of encountering difficulties and setbacks, the time is fast, unconsciously, full of hope in xx years With the beginning of the new year approaching, it can be said that xx years is a year of stable development of the company. It is also a key year for the company to deliberately promote industry reform and expand the market for sustainable development. It is also a year of great achievements in the administration. Work and combine the company's actual situation to do the following summary and the new year work plan to share with everyone, I hope that everyone will criticize, correct, and give more valuable advice on the work of the Ministry of Administration.

to sum up

First, engineering: regular maintenance and maintenance of each store

1. The company's store staff completed more than 4,000 repair documents submitted by various departments, and verbally repaired more than XX pieces to deal with many sudden equipment and facility failures.

2. On the basis of last year's work, the Engineering Department has also developed detailed equipment and facility maintenance plans, decomposing the plan into quarters and monthly, and detailing the maintenance content, implementing it to everyone, and ensuring the quality of work. And efficiency.

3. Completed large-scale maintenance and accident repair projects throughout the year: 1 Xuanhua Store's kitchen department's main water mains line was completely cleared and cleaned once; 2 municipal residents' drainage wells were blocked and returned to the kitchen department for clearing water; 3 renovating the roof exhaust pipe once In order to alleviate the complaints of the top-level residents; 4 Xinyang store in order to alleviate the use of voltage, add two main cables, not only solve the problem of electricity use, but also solve the problem of safety hazards; 5 Xinyang store after the renovation of the corridor, through the common with the kitchen chief In the study, in order to produce the food, the kitchen needs to increase the gas stove. However, due to the small space and difficulties, after repeated research and measurement, it was decided to use the rear building channel, and a new 380 kg fuel tank was added, which solved the purchase. The difficulty of buying oil in winter, and ensuring the use of the department; 6 West Dazhi Street store business area, bathroom, sewage pipe blocked, facing the inability to open; overnight repair 7 West Dazhi Street, the first floor of the main gate burned, the entire first floor Power outages, affecting business, and repairing overnight.

4. During the renovation and renovation of Xuanhua Store, the infrastructure renovation project was based on a long-term plan for construction, based on the principle of staying ahead and retaining the stamina, overcoming the harsh environment with short time, narrow space and complicated aspects, and completed the following tasks: 1 The overall integrated wiring design and construction; 2 indoor heating facilities for all-round transformation, the overall design according to the household heating type, the whole building is not required to be indoors when heating, this work will be done once and for all. 3 The original distribution of the main line of the tap water is unreasonable, and there are many leaks in the long-term corrosion of the iron pipe. After the general office is requested, all the indoor iron pipes with hidden dangers are replaced with ppr hot-dissolved pipes, and a reasonable layout is made. Once and for all.

4 In order to be safe and warm, two security doors are added to the rear corridor, one for the small door and one for the 400 kg fuel tank.

5 The overall transformation designed the wind, exhaust, bathroom ventilation ducts and air conditioning, the direction of the pipeline, the circuit, the reasonable use of space, verified by use, the effect is good.

5. Completed overhaul and maintenance projects throughout the year:

1 Xinyangdian heating boiler is repaired and maintained once; 2 Xinyangdian kitchen department exhaust pipe clears oil once, from exhaust hood to exhaust fan; 3 Xi Dazhi Street store replaces flat hot air curtain; 4 Xi Dazhi The kitchen department's exhaust pipe cleans the oil once, from the exhaust hood to the exhaust fan; 5 completed the air conditioning, exhaust fan, external machine, etc. of each store, annual cleaning and maintenance work.

6 Fixed assets management work: purchase, management, supervision, maintenance and maintenance of fixed assets.

7 Xinyang store, West Dazhi Street store engineering room tools. The overall environmental improvement of materials storage and environmental hygiene was improved according to company requirements. At the same time, it strengthened the ideological education for employees. Make the overall thinking quality of employees to a higher level. It has laid a good foundation for improving the overall quality and long-term planning of the company.

Second, night value, safety, fire prevention work

1. Each store is on duty at night, and the number of safety inspections has accumulated more than 8,000 times.

2, the night shift staff of each store has no off-the-job, missing posts, leave and other violations.

3, each store outdoor facilities protective network set layout is reasonable, sturdy and durable, no security risks occur.

4. Completely fill in more than 30 night shift records.

5, each store added a circuit inspection mechanism, the daily peak of electricity use not less than 8 times, the temperature of the wire, cable, to ensure that the full.

6. Each store completed a monthly security joint inspection on time.

7. With the cooperation of various stores and departments of the company, it has ensured that there are no safety accidents in each store throughout the year, laying a good foundation for the company's safe operation.

Third, work in the field of outreach

1. During the renovation and renovation of Xuanhua Street Store, for the sake of overall safety, convenience and hygiene considerations, with the approval of the General Office, it is planned to convert the original use of gas tanks into gas pipelines by the Ministry of Food and Services. The gas source in the district is insufficient, and no new users have been added. After coordination with the relevant departments of the Gas Company, with the assistance of the engineering staff Zhao Shifu, the difficulties have been overcome and the work has been completed. The installation task has been successfully completed. Verification, the effect is good.

2. The main entrance of Xuanhua Store was affected. The construction party and the law enforcement bureau jointly issued a notice of dismantling. In the lead, the administrative department is the mainstay, and many parties coordinate and work hard, which ultimately allows most of the plaques in our store to be retained, so that our company can demonstrate its strength and social benefits in the use of plaques in the future.

3. Dacheng Store required the demolition and reconstruction of the exhaust pipe due to the renovation of the external facade of the building. After the report with Yang, Yang always instructed to keep it as much as possible. With the support and assistance of General Yang, he repeatedly negotiated with the person in charge of the construction party. In consultation with the neighbors upstairs, they obtained their tolerance and understanding, and finally adopted other methods to keep warm and modify, so as to avoid economic losses for the company.

4. Completed the work of renewing the room rate for each store's bedroom, and the replacement of two unsatisfactory bedrooms.

5, each store handles employee temporary residence permit and police station outreach work.

6. Xuanhua Store, Xidazhi Street Store and Dacheng Store have successfully completed the licensing and licensing work.

After such a tense and orderly year, I feel that my work skills have reached a new level. Every job has a clear plan and steps. The action has a direction, and the work has a goal. It really fulfills the heart. Bottom! Basically, they have been busy without chaos, tight and not scattered, well-organized, and clearly defined. They have fundamentally got rid of the phenomenon of just working hard when they first joined the work and did not know how to sum up experience. In this way, I walked into the year from infinitely busy, and then walked out of the year from infinite ease. Also, while at work, I also understood the truth of doing things for others, and I also understood that there must be a good one. Mentality, a passion for work and a sense of responsibility! In order to do a good job in every job. The new year is coming, facing the increasingly fierce competition in the catering industry. And facing the aging of facilities and equipment. The administrative department's project fully combines the existing conditions of the hotel to do the next year's work plan to make up for the shortcomings of the previous year's work.

Xx year work plan

First, strict management, efficient communication, and pleasant work. Give full play to the enthusiasm and initiative of employees, cultivate the multi-faceted ability of employees, and motivate employees to become versatile versatile workers, strengthen technical exchanges and learning among stores, and improve the overall skills and skills of the department. Strengthen communication with employees in various forms, actively promote the company's corporate culture, enrich employees' thinking and awareness, and strengthen corporate culture's publicity and learning. Reversing the employees' thinking and work style, improving the service level of the department, thus creating favorable conditions for employees to work happily, forming a united, tense, lively and harmonious atmosphere.

Second, energy saving and cost control are imperative. Based on the current energy consumption situation of our company, the energy saving potential is large, and the engineering department will concentrate on energy-saving transformation of equipment. In xx years, the company's energy consumption will be controlled at a more reasonable level. In the management of maintenance materials and equipment overhaul, we insist on the principle of not buying manufacturers, recycling or assembling, and not arranging the resources of the scattered materials in each store, classifying management, avoiding repeated purchases, and malfunctioning in various stores of the company. Before the peak, strengthen inspection and maintenance, delay the aging period of equipment, and strictly control maintenance costs.

Third, active maintenance, high quality and efficiency, satisfactory service, passive maintenance for active maintenance, after-change maintenance for pre-examination. Improve the service level of maintenance and operation personnel, and provide a strong hardware guarantee for the company to build a brand. Taking the satisfaction of the first-line department as the starting point, and taking the customer satisfaction as the end point, we will strive to improve the quality of maintenance and overhaul.

On the basis of drawing on the quality and effect of xx annual engineering work, we continue to sum up experience and more deeply recognize the necessity and importance of inspections of regular engineering work in various stores. Standard engineering management must clearly grasp and understand the site. Management dynamics and entity quality, timely discovering and solving problems, standardizing production behavior, and greatly promoting the good management of the entire engineering pipeline system. xx We will focus on the following work.

Active around security, fire prevention, and theft prevention. commence to work

Establish a sense of service and strengthen communication and coordination. Better complete company-related outreach work.

Strengthen inspections, rectify in time, and correctly understand yourself in the work

Carry out routine inspections and put safety and fire prevention work into practice.

It is necessary to strengthen the exchange of ideas with employees and master the mentality and stability of employees.

Improve work service programs, strengthen initiative, coordination, coordination and work between departments

Rationally regulate the economic operation of equipment and strictly control the phenomenon of running and dripping

Strengthen the market price management of materials, equipment and accessories, detail the prices of various accessories and materials, so as to control costs very well.

Strict control of external projects, water, electricity, and maintenance projects must be resolved by themselves. Large equipment maintenance should try to control the external committee and control the expenses.

Renovate the old and waste, and dig deep into the potential of the employees themselves.

Strengthen the training of personnel service awareness, and train the work skills to win the talents and improve the second-line image to promote the quality of the administrative department to a higher level.

Resolutely implement the company's regulations on energy management, strengthen the monitoring of the monthly cost of water, electricity, gas and oil in each store for comparison, and report to the various departments of use in order to use the department's cost control.

Do a good job in the construction of the No. 5 store and do a good job in the construction of the central kitchen.

The above is the summary of the work of the Ministry of Administration and the New Year's work plan. Here is a brief narrative so that everyone can supervise and guide the future work of our department.

General Steak House Management Co., Ltd. Administration Department

December 30, xx