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Rehabilitation department year-end summary

The rehabilitation department is a newly established department of the hospital. With the support of the leaders of the hospital and the joint efforts of the general staff, from scratch, from simple to perfect, from loose to rigorous, it takes only one year to get on the right track. Created an impressive social and economic benefits.
With the development of the hospital management year activities with the theme of “taking patients as the center and improving medical quality as the theme”, the rehabilitation department actively organizes departmental study, formulates corrective measures, and implements management year activities according to the activity arrangement.
The purpose of carrying out the "Medical Quality Management Year" campaign is to standardize medical service behavior, improve the quality of medical care, enhance the hospital's social trust and the patient's sense of medical security. To achieve this goal, the department is divided into medical treatment according to its own characteristics and responsibilities. Quality management group, nursing, physiotherapy, massage, process, etc., guided by Director Wang Gang, refine the various provisions of the “Xinjiang Medical Quality Management Year Hospital Evaluation Standards” and implement them one by one. If the various procedures are improved according to the “standards”, the relevant personnel will be supervised and evaluated, and collective feedback will be discussed after the weekly meeting of the hospital to ensure that a problem is discovered, and this problem is taken seriously and the problem is solved quickly. If the patient reports that the treatment waits for a long time, the department will contact the newly purchased two intermediate frequency treatment instruments to extend the length of the tutor's work, and use the Saturday and Sunday appointment methods to solve the inconvenience of the patient. Most of the patients are patients with low back pain. They need to be in a hard bed. The department will contact the manufacturer to make a hard bed for Ke Lizeng to ensure that every inpatient can have good hospital conditions.
In the rehabilitation department, there are not only inpatients but also a large number of outpatients. Although the number of staff is small and the workload is large, all medical staff will not give birth, cold and hard pushes when facing the inquiries from patients. The committee perfunctored the patient, "we say a word, the patient will take a lot of detours." This concept has been deeply rooted in people's hearts. It is this united and harmonious process coordination. The patient satisfaction rate of the rehabilitation department has continued in the past year. More than 96%, praised and affirmed by patients.
The activities of the hospital management year are in full swing in Cory, and it is a routine to publicize the contents of the activities to the patients. No, whenever the sun just rises, the early Master Liu will try to find something in the aisle. Understand it, I understand that the elderly who are over the ages are turning off the lights. At first I thought it was his momentary whim, but then I carefully observed that this "little action" was his habit, and also included the faucet that did not close the water in the bathroom. This "small action" has now become the routine habit of the patients in the department.
This kind of good mutual help is not formed in two days. In the future work, all the staff of the rehabilitation department will still use the content of "standard" as the criterion for their own work. The road is long and far-sighted. I will go up and down. .

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