2014 bank year-end summary

Bank year-end summary

2019 has passed. Looking back over the past year, the study and working hours are not too long. In the first half of the year, I worked in the branch office and acted as a joint bank manager and after-the-fact supervision. I was meticulous in my work and carefully handled every pen in my hand. Business, both speed and accuracy, strive to be perfect, and have won the trust and praise of leading comrades.

On March 14th, I accepted the appointment of the branch to serve as the head teacher of the xxx branch office. With the trust of the branch leaders and the care and help of my colleagues, I quickly adapted to the new job position and took the class teacher at the branch office. In the work, I earnestly performed my duties and completed the tasks assigned by the sub-branch, which ensured the successful completion of the accounting work in 2019.

During my tenure, I specifically did the following work.

First, according to the specific situation, combined with the quality of personnel, reasonable arrangements for accounting work.

1. According to the implementation rules of the ABIS system, the specific division of labor of the existing personnel is clearly divided, the scope of duties of the front desk tellers and the background tellers is strictly divided, the duties of the tellers and supervisors are defined, and the guarantee for clear responsibility and internal control management is provided.

2. According to the actual situation, the cabinet personnel sign-in, sign-off management, etc. have made a unified regulation, and emphasized the procedures and requirements for the short-term separation of the tellers' shifts, so that the sign-off, sign-off, timely handover, and supervision have a record.

3. Highlight the regulations for supervisory and authorized management to ensure that some important counter business must be reviewed in real time. The rest of the business can be reviewed in batches, and the account must be reviewed at the end of the day.

4. Established 12 kinds of registration books, such as the Work Record of the Class of the Class, clearly defined the scope of use, the contents of the records and the requirements for keeping, and supervised the truth and integrity of the contents of the various registers.

5. Emphasis on the management of teller passwords, requiring regular replacement of passwords and registration management.

6. Detailed records and supervision of special business such as account error, account posting, wiping, accounting, and loss reporting in daily business. Daily supervision of the signature, reorganization and filing of accounting documents.

7. Check the account of the cash business, double check the cash in kind, and supervise the work of double-locked storage. Adhere to the regular inspection of the library every ten days.

8. Standardize the operation process of self-service equipment, record in detail, and handle emergencies in a timely manner.

Second, while dealing with daily accounting work, actively learn new business and expand business scope.

1. According to the unified arrangement of the sub-branches, organize personnel to study hard and ensure the smooth progress of the safety certification card and cross-center exchange business.

2. Expanding new business areas, and making specific arrangements and specifications for the online banking of XXXX online banking and after the opening of business, ensuring the smooth development of large-scale online banking business.

Third, adhere to business learning, actively promote the comprehensive teller system, and improve the overall quality of employees.

1. Adhere to business learning, use the regular meeting time to learn and convey the relevant business files and business theory knowledge in a timely manner, so that the tellers can master the essential theoretical knowledge and operational skills, so that they can handle the business skillfully and solve the customer satisfactorily. Business inquiry.

2. Actively implement the implementation of the integrated teller system. In order to make the integrated teller system develop smoothly, I have learned what I know and I am tired of it. I try to train every teller into a comprehensive teller who can fully grasp all kinds of business, in a short period of time. In the past six months, the knowledge of the teller business of our branch office has been greatly improved, and the front desk tellers have mastered the basic knowledge of each business.

3. Organize employees to carefully study various rules and regulations, so that the procedures and rules and regulations for handling various businesses are closely combined, and the alarm bells will be heard, preventing unburned and preventing economic cases from happening.

In short, during my tenure, I did my best to complete all kinds of business and achieved some results, but there are still many shortcomings. The results belong to the past and the future belongs to myself. As a young man, I know my work. At the beginning, I only have the courage to forge ahead and work hard to achieve even greater results.

Bank year-end summary

Five years ago, with a good yearning for future life, with the infinite ambiguity of working for the bank, I became an ordinary employee of a bank. From that day on, day after day, year after year. In the ordinary work sent to me, I not only have the enthusiasm for work, but also the pursuit of perfection, perseverance and tenacity, constantly strive to improve their professional skills and service levels, and deal with each with a pragmatic and meticulous attitude. A business, in a natural open-minded, kind and tolerant state of mind to receive each customer, with solidarity and mutual assistance, peace and humility, and the leadership of colleagues to contribute to the development of Hua Xia Bank, from which I experienced the charm of service, I realized what Called the "customer-centric" real connotation, feel the collective warmth and strength, and thus won the praise of leading colleagues and customers. I am very glad that I can have such a good working environment and working conditions. At the same time, I have set my own work goals with high standards and strict requirements: I strictly demand myself, constantly strive to improve my professional skills, and constantly expand and expand my business knowledge. We provide services to every customer in a cordial and fast manner, and become a versatile player with solid basic skills, comprehensive business knowledge and calm service standards. The practice in the past few years has also enabled me to truly understand the true connection of services, understand the connotation of services, and know that only the skills and hard-working business knowledge can master the skills and procedures of the service and improve their ability to analyze and deal with problems. Continuously improve service quality and service level, thus achieving the "accurate, efficient and fast" service concept, enhancing customer satisfaction and loyalty, thereby winning the trust of customers, and thus winning more and better in the fierce market competition. business.

First, smile is the introduction of civilized quality service. Smile, a kind of expression of self-confidence, is a silent language. She conveys friendly messages. She is the richest, most infectious and most conquering expression in people's interactions. The counter is the window of the bank. The mental outlook of the counter staff represents the management level and image of the bank. The smile is the window of the employee's mind and is the effective display form of the professional style. Only with a heartfelt smile can we communicate with our customers in the most sincere and effective way. Compared with young and beautiful colleagues, I don't have the congenital favorable conditions, but I believe that "the heart is born with a heart", only the smile from the heart is the most attractive, can pass a sincere heart to the customer, use me to send The inner heart is full of sincere smiles that win the trust of every customer, to warm the hearts of customers and win the trust of customers. I know that the customer is a valuable resource of the bank. With the customer, we have our existence. The service is the basis of the bank's operation, the source of the bank's benefits, the soul of the bank, the life of the bank, so no matter how much work pressure, Still tired of work, or busy with the troubles of the family until late at night, can not put on an unhappy face, because this will make customers feel that he is an unwelcome person, will cause customer suspicion and dissatisfaction, invisible Many customers will be turned away. After a customer came to our bank for several business operations, he told us that he had gone through business with many banks across the country, compared to Hua Xia Bank.

Bank year-end summary

This year is a crucial year for the deepening reform of the rural credit cooperatives in our county. In the past year, under the correct leadership of the leaders of the County Association, with the strong support of colleagues in the office, I have focused on management, publicity, service, and learning, focusing on my work, working hard, and working hard. In strict accordance with the office assessment method issued by the Municipal Association and the requirements of the county association office, earnestly perform the duties of the post, obsessively, work hard to do the organization of various materials, make decisions for the leadership of the county association, and actively cooperate with the director of the office. The management of the department has done a good job in the development of the county's rural credit cooperatives, and has done its best to complete every task assigned by the leadership.

First, consciously grasp its own political and business learning, and constantly improve the political theory and business knowledge.

As the saying goes: "People don't learn to fall behind, the knife doesn't grind to rust." I know the meaning. Therefore, as a staff member for many years, I have always paid attention to my own political and business studies, insisted on reading good books frequently, optimistic about newspapers, keeping up with the current social and political situation, and carefully reading the "Lessons on Deng Xiaoping Theory", "Marx Philosophy and other related books and the important connotations of the "Three Represents", study the report of the "16th National Congress", and arm their own minds with Marxism and Deng Xiaoping Theory. In peacetime, I also actively participate in the political study of collective organizations. In terms of business knowledge learning, I used my spare time to study the "Financial Work Application Writing", "Reform, Rectify the Archives of Rural Credit Cooperatives", and "Compilation of Credit System of Rural Credit Cooperatives" and other related books. The spirit of the archives issued by the City Association and the Municipal People's Bank insists that if you don't understand, you will not go to school and learn from your colleagues with humility. Especially since the second half of this year, in order to successfully complete the unified legal person work of the county association, I have carefully studied the relevant requirements of the archives, the higher-level associations, and the banking supervision department on the unified legal person, so as to make their own theoretical level and writing ability. It has been greatly improved, and it has further improved its work efficiency.

Second, do our best and successfully complete all tasks.

First, actively cooperate with the office director to gradually improve the various management systems of the office and standardize the working procedures. In the work, I strictly adhered to taking the lead and consciously maintaining the image of the official position. Everywhere, starting from the overall interests of the office, I worked hard to be a good supporting role. I also carried out a more rational division of labor for the office staff, formulated a responsibility system for each position, and established clear responsibilities and division of labor. Clear and operative workflow, so that everyone has rules to follow, evidence-based, and do not divide the work, do not separate the family, usually take responsibility, work together, thus ensuring the unity of the office, improve The cohesiveness and combat effectiveness of the office team have promoted the healthy, harmonious and orderly development of all work.

Second, the text work has achieved high quality and timely. Since I took office in the second half of the year, I have been in charge of the office text work. As a person who has been engaged in comprehensive text work for more than ten years, I know the importance of this work. In 2006, the county rural credit cooperatives continued to deepen reforms, and the conference materials and reporting materials were numerous, and the time was tight and the content was high. In particular, the establishment of a legal person society, the founding conference, the application for the opening of the rural credit cooperatives, and rural credit The cooperation of the cooperative association's opening and opening work, the writing workload is particularly large, the requirements are relatively high, and often work overtime, even overnight. It is a common matter. For this reason, with the support of the leaders of the county association, I am boldly carrying out Work, proactively strive for the support of various departments, thus ensuring the completion of all types of written materials quality on time, the county's declared opening materials have been fully affirmed by the leadership of the Provincial Banking Regulatory Bureau, and promoted as a model in the province. For example, according to the requirements of the founding conference during the founding conference, a lot of work needs to be done in the written materials of the conference. The time is tight and the tasks are heavy. To this end, I have prepared the Constitution, the five basic systems, and the preparatory work for the conference for several days and nights. The report, the election method of the Board of Supervisors, the draft of the three-year development plan, the rules of the members' congress, the board of directors, and the rules of the board of supervisors, to ensure the smooth convening of the conference, and the affirmation of the leadership, promoted the county rural credit cooperatives. The smooth development of the work of unified legal persons.

The third is to seriously organize theoretical research and publicity and reporting. According to the actual operation of the county association, I actively organized research activities. Provide an effective reference for leaders. For example, since the county cancelled the credit station in 2005, regarding the impact on deposit work, I went deep into the investigation of the multi-party and started to write the research materials of “Revocation of the credit station is conducive to the development of credit cooperatives” and was forwarded by the Municipal Association. At the same time, I have also carried out good publicity work in a down-to-earth manner. Propaganda work is one of the main tasks of the office work. To this end, on the basis of summarizing the publicity work in recent years, I will further clarify the focus of publicity work, improve the mode of publicity work, highlight the theme of publicity work, and improve the quality of publicity work. Over the past year, we have played an active role in building a good corporate image and forming a good working atmosphere by increasing publicity, exploring typical, focusing on hotspots, carrying out a large number of in-depth and meticulous publicity work, and achieving remarkable results. In 2006, more than 20 pieces of information were reported to the Provincial Association, the Municipal Party Committee and the Municipal Government, the Banking Supervision Department and the People's Bank of China. Throughout the year, he has been employed by more than 30 media in various media, including 4 in the "Financial Circle" magazine and 12 in the municipal newspapers and magazines, and received good publicity. At the same time, carry out various forms of publicity. In the form of propaganda, the combination of point and face is carried out, and the whole county plays a game of chess, and it is linked up and down to carry out three-dimensional publicity. It has achieved TV, video, radio, newspapers and magazines, and words on the wall. Such as increasing the publicity of the local news media. When convening a major event such as the members' congress, they promptly invite TV stations and other news organizations to participate, and provide them with news clues and materials to make the information of the county rural credit cooperatives appear in the county TV station news. The second is to carry out propaganda work in a focused manner in light of the development of its own business. Propagandize the important position and role of our society in supporting the "three rural" and local economic construction, and publicize the significance of deepening the reform of rural credit cooperatives, especially focusing on the pilot work of improving the corporate governance structure, and printing the feature films. The brochure promoted and improved the corporate governance structure, the comprehensive business network on the line to deepen the reform of rural credit cooperatives and promote the development of rural areas and the increase of farmers' income, and created a good public opinion atmosphere for the smooth progress of corporate governance structure.

Third, strictly abide by organizational discipline and maintain a good work style.

This year, I strictly follow the rules and regulations of the unit, especially in terms of organizational discipline. I insist on not being late, not leaving early, not leaving the job, uniting colleagues, loving the collective, doing everything well with the attitude of the master. .

In short, in the middle of 2006, I have made great efforts and achieved good results. In the future work, I will continue to carry forward the advantages and constantly improve myself. I will do some useful work for the rural credit cooperatives in our county. I am willing to work tirelessly. The land is cultivated in the vast land of financial undertakings.