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City Local Taxation Bureau XX Annual Personnel Education Section Work Summary


First, highlight the people-oriented, adhere to the scientific concept of development
The focus of our work this year is to highlight people-oriented and adhere to the scientific concept of development. Focus on building a cadre team with "thinking red, hard work, fine business, high quality, pioneering and enterprising, willing to contribute, clean and clear". The branch office first adopted a series of measures from the aspects of rationalizing ideas, inspiring vitality, improving quality, and strictly assessing. In particular, it is mentioned on the agenda of adhering to study and training, grasping standardized management, and grasping capacity building. Our approach is:
1. Strengthen organizational leadership and unify thinking and understanding. This year we have put people-oriented education, adhere to the scientific development concept and the "standardized management year construction" of the municipal bureau as the key construction goals, establish two models and three major systems, earnestly grasp the management capabilities of cadres, and do a good job of the cadre team. Comprehensive quality, this is a concrete reflection of the comprehensive strength of a unit, and leadership is the key. Therefore, the party group of the branch has attached great importance to it, and has made the capacity building of cadres and the cadre ideology construction an important issue. The party group of the branch has held special meetings to discuss and study, carry out work arrangement, lead division of labor, and have clear responsibilities. Comrade Yu Aihua, the director of the bureau, stressed at many times that leaders at all levels must pay attention to the cultivation of work ability and increase the overall quality. According to the requirements of the branch office, our department has set the task of the work, decomposed the responsibility to the job, to the post, to the person, to quantify, refine and refine it, to make it standardized management, and to strictly evaluate the system, thus further strengthening the organization leadership and improving The ideological understanding and the "standardized management year" as the construction goal have promoted the development of various tasks.
2. Clarify work goals and improve work ability. At the beginning of this year, the branch determined the key work objectives. Under the personal leadership of Comrade Wang Shaowen, the political work director, our department formulated and improved a series of rules and regulations and measures according to the arrangements of the branch offices, especially the "Two Methods of Work Evaluation". The formulation of the "Measures for the Assessment of Key Jobs throughout the Year", "Measures for Inspection of Daily Work" and "Measures for Assessment of Job Responsibility System" have made positive efforts. Based on the experience of the Municipal Bureau and the fraternal units, our comrades under the grassroots level and engaged in investigations. Visiting the people's forums, extensively soliciting the opinions of the people, and formulating things that are highly operational, appropriate in scale, and formed with our own characteristics. Before the station, the eight-character door put forward very good suggestions for the "two assessment methods", requiring more assessment and stricter scales, especially the implementation of the supervision should be in place, and the formation of things must be implemented, we carefully Research and analysis, after the introduction of the measures, they were revised repeatedly. They believed that these opinions were good. They did reflect the public's voice and public opinion. They were very representative and received obvious results through practical operations.
In the "Standard Management Year", we focus on the work capacity building of the middle-level backbone. First of all, the responsibility statement for the work objectives and the current status of the learning objectives were signed, and the results were obvious after one year of work practice. For example, the “four-star” created in front of the station, the “three-star” created by the eight-character gate, and the “Youth Civilization No.” created by Nanhu. The creation of each project is orderly, distinctive, innovative, and the supervision is in place. Through the spot check to meet the requirements of the superior. Secondly, we have really grasped the education and training of the middle-level backbone, changed the previous learning model, did not force study, did not inculcate, but spent half a day to concentrate together, to make a theme, discuss analysis, make suggestions, talk about opinions, and center The topic is on the table, free to talk, everyone talks, this form is very intuitive, very practical, very real, understand it, we like it. Through the development of this activity, the status quo has been changed before there is no place to talk and there is something to talk about. This form not only exercises the guts but also improves the ability. At the same time, it also cultivated the thoughts and feelings of taxation, and the actual working ability and operation level of cadres have been generally improved.
Second, take learning as the driving force and improve the quality of the cadre team.
Learning is the foundation, the source, the motivation of all people's work, and the important guarantee for the improvement of the quality of cadres and workers and the level of political theory. Therefore, learning is particularly important. At the beginning of the year, the branch made a unified arrangement and arrangement for learning, and carried out a series of activities in accordance with the requirements of the municipal bureau. Our work practices are:
1. Unify understanding and improve the learning atmosphere.
The branch has made great efforts to improve the quality of the cadre team and create a learning atmosphere. Director Yu Aihua first gave us an example. No matter what, learning is always in the first place, learning is ahead, walking ahead, and being hard. The ability of the comrades to pass the test: "Basic knowledge of law" "Basic knowledge of business" "Administrative Licensing Law" personally counseling, personal lectures, easy to understand, everyone loves to listen. Therefore, the leadership actions have been touched by everyone. The overall atmosphere of learning is extremely strong. The importance of learning meaning is fully recognized. It is considered that learning is the need of the economic and information age. It is impossible to have no strong skills. In this respect, we have done a lot of work: First, we must raise awareness and promote propaganda, and there is a fundamental change in our attitude towards understanding. Wang Shaochang, the director in charge, often went to the department to understand the situation, exchange ideas, and put forward how to implement the study and put it in place. It did receive results. Under his direct leadership, he carefully summarized and analyzed the past studies and pushed out new ones. Bold reforms, combined with the actual situation, have developed a set of learning plans and methods, and received practical results in actual work. At the same time, in the implementation of measures, the inspection and supervision efforts were intensified, and problems were promptly corrected and rectified. Let the cadres truly regard the creation of "learning organizations and contending for learning cadres" as the theme of the first priority, from advancing to advanced and advanced, and all the work has achieved remarkable results in the past year.
2. Strengthen learning and improve overall quality.
The branch has invested a lot of energy in how to learn and improve the overall quality of the team, and listed it as an important task. Under the circumstances of low manpower, heavy work and high requirements, the People's Education Department, with the support of the leaders of the branch offices, worked closely with various departments, and not only divided and cooperated, but also actively carried out various tasks.
First of all, we grasp the unified learning content. This year is different from previous years, and has made relatively large changes in the entire assessment mechanism. In particular, according to the requirements of this year’s “Standard Management and Construction Year”, the content of learning is more extensive. In addition to the requirements of superiors, we have also added new content. According to the requirements, levels and categories of cadres, arrange the appropriate content, do not eat large pots of rice, and strengthen infusion. For example: in front of the station, along the lake, the characteristics of their respective positions are different, set the learning content, the foundation is good to take the lead, lead the way, the poor basics follow the class, strengthen the tutoring, in the case of tight taxation tasks, there is no indulgence in learning The work has been balanced. Comrade Jiang Jiang, a comprehensive business, is young and promising. He has many years of experience in tax collection and has solid basic skills. However, as a model of learning, he is more strict with his own requirements. Whenever he has the books, the basic knowledge of taxation, "Tax Law Common Sense" and "Administrative Licensing Law" never give up learning, and entered the top 50 in this year's citywide examination. The “star” creation work of the branch was highly praised by the relevant departments of the Municipal Bureau.
Secondly, we have unified the learning requirements, achieved what goals, achieved what results, and formulated corresponding measures to use behaviors to regulate behaviors and use behaviors to promote goals. Individuals and units, units and sub-bureaus will sign the responsibility form and complete the tasks as required. At the same time, we made clear provisions in the study. In addition to the requirements stipulated by the Municipal Bureau, the branch offices added additional fillings in business, law, and computer, so that the knowledge of taxation is firmly and solidly.
Once again, while grasping the learning, we pay close attention to the improvement of the quality of learning, not relying on form, focusing on process and results. In the case of heavy taxation tasks, all units are required to set up attendance registration, report the information on time every month, and the sub-bureau will monitor and supervise the whole process of learning, and find that the problem is corrected face to face, rectification within a time limit, for units and individuals,

If the mind is cognizant and the attitude is not correct, we will hold a help meeting to solve the problem and punished according to the "assessment method" of the branch. This year, a total of 20 people were punished, and the penalty amount was 1,000 yuan. The rewards and punishments were honored and the people were in place.
3. Strengthen education and change work style.
In order to effectively strengthen the work style of the cadre team, we have paid close attention to the ideological and political education and style change of the cadres. The work style is very important. The leaders of the branch bureaus repeatedly stressed that the fundamental change of the cadre style of the organs is the leadership and focus on themselves. At the same time as the quality of the team is improved, the first is to grasp the fundamental transformation of the cadre style of the organs. The organ is the image, and its service directly affects the grassroots. Therefore, we have seriously carried out the "three services" activities, that is, the organs serve the grassroots level, and the local tax cadres Taxpayer services, local tax work for the economy. In light of the actual situation, we have successively formulated the grassroots supervision system and investigation and research system for the cadres of the cadres, and the time for the investigation and analysis of the grassroots level is not less than 8 days per month. We will set our minds and sink, and we will do the actual work for the grassroots level. Practical problems. We have done a lot of research and research, heard the voices of the people, heard some truth, and the truth, sitting in the office is unexpected. Through the development of these activities, we know what the people are thinking, what to do, and the familiarity and mastery of the team status and cadre dynamics, so that the branch leaders can provide a reliable basis for the talent information reserve. The total number of cadres at the grassroots level was more than 600, and more than 200 practical difficulties were solved. In this way, the relationship between leaders and cadres, organs and grassroots was harmonious, and the distance was established and the image was established. The second is to grasp the cadre's attendance assessment system, strictly align organizational discipline, work discipline, and post responsibility system assessment, annual assessment, rewards and punishments. We have set up four aspects of daily work inspection, key work inspection, cadre capacity building, and job evaluation. We have a more comprehensive assessment process for cadres' work, and have a specific inspection standard for cadres' work, actions or omissions. Standardize and follow the rules. In the first half of the year, we worked closely with the Supervisory Division to supervise and implement the overall study discipline and work discipline, and to report the results. The number of penalties is 13 and the amount is 240 yuan. It is precisely because of the strict system and mandatory institutional mechanism that the attitude and level of cadre work have been changed and improved.
Third, with the creation as a carrier, the overall promotion of civilization creation work.
The service attitude and quality of the local tax authorities are the concrete manifestation of the style of the local tax authorities. The optimization and optimization of taxation services is the breakthrough point for transforming the style of local taxation agencies. The creation of civilized star ratings is an important indicator of the image of local taxation.
1. Make a fuss about the standard service and continuously enrich the content. This year is the "standardized management and construction year". The creation of civilization and the creation of star-studs are particularly important, with high conditions and strict standards. Therefore, we have successively formulated the tax service system, the duties of tax personnel, the standard of behavior of taxpayers, and service standards. It is a serious challenge for us to regulate individual tax collection management, heavy tasks, and heavy responsibilities. In accordance with the higher standards, the “eight public and five supervisions” will be fully implemented. At the same time, the office of the tax service will be equipped with a touch-screen computer public screen, and the taxation procedures, service standards, collection standards, work disciplines, and supervision complaints will all be displayed in front of the taxpayers. At the same time, it accepts the supervision of taxpayers, and at the same time makes the taxpayers feel that the local tax is civilized and warm everywhere. The branch obtained the “Informatization Construction Advanced Unit” of the State Administration of Taxation last year, and the station’s “Civilized Demonstration Window Unit” was obtained last year. "This year, we have created a provincial "civilized law enforcement window unit" and a municipal "four-star" collection unit. We combine the standard service with scientific management, material civilization and spiritual civilization. We launched the "Integrity Taxation and Civilized Service Street" activity, and comprehensively combined taxation service approval, publicity, and supervision with normative standards, procedures, content, and time-limited responsibilities. Through the development of these activities, the service behavior was standardized, the level of civilized service was improved, and the taxation relationship was harmonized.
2. Work hard on civilized taxation and continuously improve the quality of creation. Civilization taxation is a window, an image, and an important guarantee for improving the quality of creation. On the one hand, we give full play to the advantages of ideological and political work and the function of Yueyang's local tax culture, adopt methods of learning indoctrination, typical ideas, leadership demonstrations, etc., strengthen professional ethics education, and put the moral values ​​of employees who are "dedication, honesty and integrity" and The service concept of “satisfying the local tax” implements the service consistently, raises the awareness of professional ethics, forms a good civilized service behavior and industry style, and gradually turns civilized service and civilized taxation into the conscious behavior of cadres and workers. On the other hand, the branch has fully implemented six tax payment services, with the “1+1” full-program service approach as a breakthrough to improve service standards and quality. In front of the station, as a taxation window for the taxation service of the branch office, we have tried to change the way of reform, innovation, improvement, and introduced a series of service brands, pushing the "1+1" full-program service to the window and accepting taxpayer supervision. Let taxpayers be satisfied with local taxes. Through the development of this series of activities, the work of civilization creation has been sublimated, the service of civilization has been upgraded, the image has changed, and the reputation has been well received. The branch has shown vigor and vitality, and has been inspected by the provincial people's congress and the municipal people's congress. Received praise.
3. Guided by ideological and political work, strive to shape the local tax industry culture. In the long-term practice of land taxation, we realize that ideological and political work is the lifeline of all work, very important, the team depends on cultural cohesion, management depends on culture, service depends on culture, and image depends on culture. According to the requirements of the Municipal Bureau, the branch office further set off the climax of the construction of local tax culture. Director Yu Aihua re-mobilized in the overall situation, re-recognizing the significance and importance, concentrating on the unified understanding, and the people's teaching plan and measures were revised. , issued and implemented.
First, ideological and political work is the prerequisite for the construction of two civilizations. This year, the bureau has always insisted on organizing political studies once a week. By studying the spirit of the Fourth Plenary Session of the 16th CPC Central Committee, Deng Xiaoping Theory and the three important ideas, we will help you establish a correct world outlook, outlook on life and values. At the same time, we have perfected the all-round and multi-level academic education system with the party branch as the core, the head of the department as the main body, the political cadres as the backbone, and the party and group organizations as the guarantee. The bureau organized political and social cadres to study and train three times, and the middle-level backbones learned and trained twice. According to different characteristics and levels, we also conducted targeted study. Regularly hold democratic life meetings, party members' symposiums, fully express their opinions, take people's strengths, make up their own shortcomings, focus on combining general education with individual education, combine long-term education with current affairs education, and establish sound learning. System, central group learning system, honest and self-discipline system, supervision system and other rules and regulations. From time to time, everyone organizes to watch the teaching method, hires university professors to give lectures to comrades, this year organizes to watch the teaching method 5 times, and the university professor lectures 20 times, so that everyone has a clear-cut and unconcerned question on political issues and principles. Shake, enhance the sense of professional responsibility, improve the ideological understanding, and promote the successful completion of various tasks.
Second, we adhere to the people-oriented scientific development as the center, improve the local tax culture spirit in practical work, focus on learning and training, create a cultural atmosphere, combine the concept of local tax culture with the values ​​and moral values ​​of local taxpayers, and improve the local taxpayers through learning. Cultural literacy and ideological realm, over the past year, a total of more than 500 articles have been written, and 16 articles on geography and political ideological and political work have been discussed. The cultural wall and cultural column have been held in the second phase. The individual speech contest has been held twice. The sub-bureau is full of local tax culture. The atmosphere has promoted the steady development of the work of the branch office.
In short, although I have done a little work in the past year and have done some work, there is still a gap from the requirements of the higher authorities. In the work of XX, we will use the spirit of the local tax as the driving force, with a more full-spirited state, a more sturdy work style, diligent work, and strive for greater achievements.

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