Social work case service plan

First, the case owner information

Name: Xiaohong

Gender: Female

Age: 10 years old

Physiological characteristics: high head, dark complexion

Personality characteristics: sentimentality, taciturn, words and deeds, and afterwards, introverted personality, closed self-protection

Family career background: farmers, but parents work long hours outside

Family feelings: more complicated, because the parents of the aunt are very young, the parents have not raised her, so they are most deeply emotionally aunt, even once called the aunt a "mother"; the feelings of the parents are weak.

Second, the case statement

Main issues: psychological shadows, personality changes, taciturn, certain tiredness

Background material: Xiaohong has a total of 4 siblings. She is the second child. She has a sister. She has a younger sister and a younger brother. In order to avoid the birth penalty, she will send the young Xiaohong to her aunt's house. At that time, my aunt’s family’s economy was still plentiful and accepted, and she assumed the responsibility of raising Xiaohong. Xiaohong is smart and cute, and with the careful education of her aunt, she has always maintained excellent academic performance. She is lively and enjoyable at school or at home. In the process of growing up aunt's house, Xiaohong likes her aunt's family and gradually regards her aunt as her mother. She has always called her aunt a "mother", and her own parents will occasionally visit Xiaohong, but Xiaohonghe The degree of intimacy of the parents is obviously not as good as that of the aunt. Even in the occasion of the aunt and the parents, Xiaohong is only spoiled by her aunt, and she is basically alienated from her parents. To this end, a number of relatives and friends deliberately jokingly asked Xiaohong, for example, "Xiaohong, who are you children?", "You are not your aunt's pro-children, should you be closer to your mother?" ... Such a problem, although not malicious, but the young Xiaohong could not answer. Under the trouble of many times, Xiaohong refused to answer such questions and replaced the answer with silence. One day, a good dear friend repeatedly asked such questions to amused. Xiaohong gave courage to answer some questions. After being laughed by relatives, Xiaohong was depressed on the spot and finally couldn’t help but shed tears. Since then, he has been silent. Words and deeds are hesitant. The aunt who raised Xiaohong was overburdened by the family in the late stage. She asked Xiaohong’s parents to take Xiaohong home to raise them. However, because Xiaohong’s parents have been busy working outside, things have been delayed, causing some dissatisfaction and misunderstanding of the aunt, so small Rainbow's love is not as good as it used to be. Xiaohong is more emotionally lost, which leads to a lot of enthusiasm at home and in school. His grades are falling rapidly, he is gradually tired of learning, and he is languid all day, rarely showing a smile.

Third, analytical treatment theory model

In response to this situation of Xiaohong, the social work plan adopts a psychosocial treatment model. This is because Xiaohong has unresolved problems in the process of growing up, and bad experiences are suppressed in his heart, causing great harm to himself. And psychological shadows, which lead to unreasonable psychological state and attitude. At the same time, the theory of psychosocial therapy believes that the concepts held by the life experience in the process of individual growth will affect the psychological state and behavior pattern of the reality intentionally or unintentionally. Therefore, understanding the personal experience of the early years is very helpful for understanding its present and future. At the same time, in the interaction between individuals and the environment, family and social roles have an important impact on the establishment of superego and ideal self. The problem faced by Xiaohong is partly related to the thing he experienced in the early days, and has been plagued by problems such as “pro-mother” and “aunt”. Once these problems are solved, it will help Xiaohong’s healthy growth.

Fourth, the needs of the client

According to the current difficulties faced by the client, the client needs to answer some of the more sensitive questions, and these answers must be persuasive, able to convince themselves and convince others; secondly, the client needs a warmth and Caring for the growing environment; the ultimate demand is to successfully resolve the current contradictions between the two families and create a harmonious kinship.

V. Service Process and Project

It can be roughly divided into four stages, each of which can be divided into seven days:

1. Establish relationships: Social workers begin to contact the client and conduct initial talks. During the initial talks, the workers should fully understand the problems and needs faced by the client, pay attention to the psychological state of the client and its changes, and use relevant skills to win the trust of the client. You can play Xiaojin with some small games with Xiaohong. Workers' trust, workers should give the client confidence and hope on a variety of occasions, encourage the client's growth motivation, and set the goals of the treatment plan.

2. Conduct psychosocial research: Social workers collect and collect relevant information from the client. The information to be collected includes direct data and indirect data. Direct data refers to the information directly obtained through direct talks with the client. You can use the catharsis treatment method in the first and second interviews with Xiaohong. Dissatisfied emotions and confusion get vented, and on the other hand, useful information is obtained, but in the process, catharsis must be effectively controlled and guided. Indirect information is in the main family of the interview, including the aunt of the case and his own parents. The collected information mainly includes the family situation of the client, personal growth experience, personal psychological and physical conditions, the internal conflict of the client and the current behavior.

3. Diagnose the client and related issues: Based on the data collected, summarized and analyzed, the nature of the problem is assessed and inferred. The focus includes the nature of the problem, the cause of the problem, and the process of development; the family environment and family psychodynamics; the personal life experience and behavioral characteristics of the client. At this stage, it is possible to grasp the preferences of the client, especially the more concerned or more sensitive issues of the case, to pave the way for the implementation of the next phase of the project.

4. Treatment: The worker has in-depth contact with the client and treats the client. The goal is to alleviate the dysfunction of the "human-situation" system, alleviate the depressed mood of the client; improve the social and living environment of the client, enhance the self-adaptation ability of the client, and promote growth.

In the course of treatment, social workers should pay attention to the growth experience of the client, the emotional conflicts and unhappiness accumulated, and try to guide the client to discover the ins and outs of his problems, and help the client to gradually forget the unpleasant experiences of the past, such as the order. Xiaohong is very sad. Here, I can help Xiaohong to clear the process of the matter, and recognize that the incident is not as serious as imagined, and the jokes of relatives are not malicious.

At the same time, social workers should also assist the parties to correct bad self-functions and super-ego functions, overcome bad self-defense mechanisms, encourage Xiaohong to be able to answer questions in the face of problems, and social workers can help Xiaohong answer questions skillfully. Through some scenario simulation training, etc. to improve Xiao Hong's resilience and ability to effectively control his behavior.

Social workers can also indirectly treat Xiaohong, and can communicate with Xiaohong's aunt and Xiaohong's biological parents, including giving Xiaohong more care, and more talking with Xiaohong, enhancing Xiaohong's confidence; coordinating the two Relationship, and respect for Xiaohong's choice, can also contact Xiaohong's school to improve Xiaohong's bad behavior and personality by improving Xiaohong's living environment and learning environment.

Sixth, effectiveness evaluation

It mainly evaluates and measures Xiaohong's life attitude and personality changes. For example, Xiaohong can be periodically measured with some measurement tables. Xiaohong's aunt, birth parents or teachers can also learn about Xiaohong's current situation. It is necessary to make a detailed record of some of Xiaohong's changes, and to form a comparison before and after, to learn the lessons and lessons from the transformation process.

Seven, social worker reflection

Since the case has not yet been implemented, it is only a plan, so the main reflection is how to apply the theory learned to practice. In the whole set of plans, I deeply understand the lack of theoretical knowledge, and in some respects recognize the problem, but lack the theoretical reserve and cannot express it. Therefore, it is necessary to strengthen theoretical literacy in the future. Throughout the project, the psychosocial treatment model has many advantages, such as the effect will be more obvious, but it may take longer and the human and material resources will be greater.