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International Business Secretary - a unique branch of the secretarial team


In June and August 2007, he was invited to participate in two seminars on the theory and practice of international business secretaries in Jilin City and Changsha City. The two meetings were organized by the State Department of Commerce and Hunan Contemporary Secrets Magazine and Jilin Jinling Vocational School. There are not many people attending, but there are leaders from institutions affiliated to the Ministry of Commerce, professors from several commercial universities, and experienced secretarial teachers in Beijing, Northeast, Guangdong, Hunan, and other commercial counsellors who have served in foreign embassies. International business experts; I can say that I am a "professional" at the meeting, especially feel that there are new experiences and gains.
The research on secretarial subjects and the work of secretaries in China has developed rapidly in the past 30 years, and the results have been brilliant. However, the mainstream is the study of the secretary of the party and government organs. Secondly, the research on the private secretary has also made progress. The exploration from Shenzhen to Beijing is also very good. However, the study of the international business secretary is a blank. In the era of globalization, international commerce and trade is not only huge, but for China, it is already the pillar of the country's prosperity and peaceful rise. Imagine that if there is no more than 1 trillion foreign exchange dollars earned from international commerce, can China have such a big say in the world today? It can be seen that the urgency and importance of the issue of international business secretaries are discussed. From another point of view, it also shows that the branch of the secretarial discipline is broad. It is impossible for everyone to stay in the field of agency secretaries. The business secretary is an important and unique branch of the secretarial team.
The meeting explored some basic questions:
The concept of international business secretary: refers to the professional secretarial personnel in the institutions engaged in international business transactions, with the characteristics of cross-cultural communication, focusing on assisting the superiors in foreign trade operations. It is different from the concept of "foreign secretary". They are the business assistants of the boss and different from the assistants who manage administrative affairs.
Therefore, the quality requirements of the international business secretary must be familiar with the business culture of the countries concerned, be good at collecting and analyzing international trade information, and grasp the best mutual benefit trade. Of course, the necessary communicative language and ceremonial image are part of their quality.
The contents of the information work of the International Trade Secretary include: policy information, market information, internal information, material information, etc.
The international business secretary also has the task of cultivating overseas customers and communicating the feelings of customers. This is also different from general public relations. It must involve different cultures, religions and customs from abroad, and it is not only a matter of interest. For example, if you don't understand Christianity, it will be difficult to establish lasting feelings with businessmen in Western countries. If you don't understand Islamic culture at all, it is impossible to do business analysis with the Middle East and North Africa.
The division of labor in international trade, the principles of international finance and marketing, the regulations of countries and departments involved in import and export, taxation, insurance, risk prevention, etc., must be very proficient, and a slight negligence may cause significant economic losses. It can be seen that the requirements of the business secretary are high and special, and they need to be specially trained. As for the dynamic analysis of supply and demand in the international market, the writing of relevant documents, such as business letters and contract documents, is also a wide variety, and the national conditions vary from country to country. In recent years, e-commerce has arisen, and its design and operation require specialized training and training.
The meeting also looked at some ideas that were instructive to both the agency and the private secretary. For example, considering that all leadership activities are costly, the secretary should pay attention to reducing leadership costs in assisting leadership. For example, all activities are inseparable from the time factor. Time is an irreparable wealth. The secretary assists the leader in arranging and mastering the time. It is the most important auxiliary content. Regardless of being an assistant or a staff member, he should be a good time assistant and staff. Regarding the reference to the "three offices" of the secretary in the past, some scholars believe that the words "management affairs", "handling documents", and "organizing conferences" are more accurate and standardized.
The meeting also studied the issue of international business clerk. The clerk is a word that has been circulated from overseas since the 1990s. In 1993, I led a group in Hong Kong to understand the meaning of clerk. The clerk is between white-collar and blue-collar. There are various clerks, such as customs clerk, reception clerk, etc., and some are clerk. Clerks are essential staff in international business activities, and their tasks focus on practical operations, such as receiving general merchants, managing data files, and applying computer operations. Business documents and merchandisers in international business are all clerk, not necessarily secretaries. The clerk belongs to a lower-level staff member than the secretary, and can also be counted as a general secretary.
These preliminary understandings may also be corrected. Recognizing the importance and urgency of cultivating international business secretaries and clerk, the meeting decided to edit the business secretary and business clerk under the leadership of the Ministry of Commerce and the International Business Society to meet the urgent needs of the times.
Professor Lu from Beijing introduced her experience in training professional students. In international etiquette training, male and female students were asked to practice embracing the etiquette. Her class was more women than men, and a boy was scared to open, leaving a boy and twenty. Several girls hugged one by one. This way is very different from the old teaching method written by the teacher. I believe that this little boy will remember to embrace the etiquette for a lifetime.

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