Hospital information disclosure implementation plan
Part 1: Hospital Information Disclosure Implementation Plan
In order to implement the "Guiding Opinions of the Ministry of Health on the Comprehensive Implementation of the Openness of Hospital Affairs", the transparency of medical services in our hospital will be further enhanced, and patients and the public will have the right to know and supervise the medical treatment, and the society will be fully publicized. implementation plan.
I. Guiding ideology and basic principles of openness in hospital affairs
1. Promote the guiding ideology of openness in hospital affairs. Guided by Deng Xiaoping Theory, the important thinking of the "Three Represents" and the party's health work guidelines and policies, the implementation of the scientific concept of development, in line with the people-oriented service concept, the "patient-centered" principle is put into practice, focusing on the public's concern. Hot issues, with real, fair, honest and dedicated as the basic requirements, open the most concerned and sensitive hospital affairs to the public, consciously accept the supervision of medical services, further close the relationship between doctors and patients, and make the work of the hospital It is closer to the people, close to the society, improve the level of social commitment and credibility of our hospital, and promote the rapid development of hospitals.
2. Implement the basic principles of openness of hospital affairs. Open in accordance with the law. The affairs of the hospital are open in accordance with national laws, regulations and relevant policies and regulations of the health administrative department. Really open. The content of the openness of the hospital affairs is authentic, truth-seeking, and fair and fair. Focus on effectiveness. The hospital affairs are openly based on the actual situation of the hospital, highlighting key points, stressing practical results, not going through the field, not engaging in formalism, and carrying out various tasks in a practical manner. Favorable supervision. The openness of the hospital affairs should face the patients, face the people, face the society, respect the legitimate rights and interests of the patients, facilitate the patients to seek medical treatment, and let the patients and the society and employees comprehensively supervise the work of the hospital. Confidential review. Information concerning restrictions and prohibitions issued by national laws and regulations and government agencies may not be disclosed. Any matters involving the core secrets of hospital development or the need for staged confidentiality shall not be disclosed after the contractor has submitted the report to the leadership of the hospital for review and approval. Any content that cannot be determined whether it should be made public will be discussed by the office of the same department of the contractor, and the leader of the newspaper will decide whether to disclose it. Adjust in due course. The hospital will make appropriate adjustments to the public content and form of the hospital affairs according to the regulations of the higher authorities and the actual work of the hospital to ensure that the information disclosed is true, effective and complete.
2. Main contents disclosed to patients and social affairs
1. Names, departments, positions, and titles of all types of medical and technical personnel on duty;
2. Admission requirements and other medical service management systems;
3. The name, price and name of the medical service project, and the price;
4. List of hospitalization expenses, and provide a list of hospitalization expenses at the time of discharge;
5. Medical service commitments, such as patient-selected doctor information, convenience service measures, etc.;
6. 39 kinds of informed notifications that the hospital should provide to patients;
7. The procedure for handling medical disputes stipulates that the Ministry of Public Security and the Ministry of Health shall notify the maintenance of the normal order of medical institutions;
8. Relevant regulations on medical ethics construction and “standards and penalties for medical staff”;
9. Other matters that should be disclosed to the public.
Third, the main content of the disclosure of the staff affairs
1. Major decisions of the hospital;
2. Appointment and dismissal of important personnel;
3. Arrangement of equipment for major projects and use of large amounts of funds;
4. The main situation of the annual financial advancement and final accounts;
5. The use of drugs for centralized bidding and centralized monitoring of drugs;
6. Distribution and distribution of employee bonuses and benefits.
Fourth, the form of open government affairs
1. The publicly available files of the hospital affairs are publicized in the hospital;
2. Media publicity;
3. The patient's notification letter;
4. Publicity column;
5. Staff representative assembly and trade union member representative assembly;
6. Electronic network publicity;
7. Symposium on communication between doctors and patients;
8. Conducting supervisors symposium
9. Visiting;
10. Other forms.
Fourth, the organizational leadership of the open affairs
1. The hospital earnestly strengthened the organization and leadership of the openness of the hospital affairs, and established the open leadership group for hospital affairs. The dean of the hospital, Duan Huazhen, was appointed as the team leader, and the vice president, Hu Sirong, as the deputy leader. Other hospital leaders, party offices, administrative offices, medical offices, and outpatient clinics. The responsible persons of the Ministry of Foreign Affairs, the Ministry of Foreign Affairs, the Ministry of Finance, the Department of Finance, and the Audit Section are members. The Party Office is responsible for the daily coordination of the affairs of the Office.
2. The hospital regards the openness of the hospital as an important part of the overall work of the hospital. It incorporates the openness of the hospital affairs into the important contents of the hospital management and rectification supervision work, formulates the implementation plan and evaluation system for the openness of the hospital affairs, and regularly checks and regularly evaluates the hospital. The specific requirements for public disclosure are decomposed into various departments, level one level, and implementation at the same level, and the results and effectiveness of the hospital affairs as an important part of evaluating hospital work.
3. Implement a public accountability system for hospital affairs. The general affairs of the hospital affairs shall be the overall responsibility of the leaders, and the leaders shall be responsible for the specific duties. The various departments of the hospital shall implement and implement the relevant contents and matters of the publicity of the affairs according to their respective duties, and the responsible persons of each department shall bear the main responsibility for the openness of the affairs of the department.
4. Strengthen the professional ethics education and the cultivation of the sense of ownership of medical staff, carry out "if I am a patient", "if I am a patient's family", "if I have difficulties in diagnosis and treatment", "How will I be the master of the family?" "Eternal thinking, training and stimulating the care and affection of medical staff to patients." Cultivate and motivate the employees to participate in hospital management and promote the enthusiasm and motivation of the rapid development of the hospital.
5. Actively carry out health into community activities, organize medical personnel to go to the community for medical services, and carry out heart-to-heart activities with patients, so that medical staff can understand the medical difficulties of the people and enhance the emotional exchange between medical personnel and the public. Understand and master the needs of the general public for medical services.
V. Supervision of the openness of the hospital affairs
1. The person in charge of each department should pay close attention to the open work of the department's departmental affairs. The leaders of the hospital's open work in charge of the hospital affairs should conduct regular and irregular supervision and inspection, timely discover problems, timely rectify and rectify the experience in a timely manner. The publicity of the hospital affairs was gradually standardized and improved, and satisfactory results were achieved.
2. Members of the Hospital Affairs Open Leading Group shall conduct unannounced visits to the development of the hospital's public affairs work, and check whether the various commitments and regulations are implemented, so as to improve and perfect them in a targeted manner.
3. Regularly organize patients, family members and people of the hospital to hold symposiums and listen to the opinions, opinions and suggestions of the parties in the face of public affairs.
4, the hospital set up a public opinion box and report phone. Complaints and reports on violations of the system of publicity of the hospital shall be promptly answered and dealt with as soon as they are verified, and the responsible departments and relevant personnel shall be criticized and punished according to the serious circumstances.
Part 2: Hospital Information Disclosure Implementation Plan
In order to implement the "Measures for the Administration of Information Publicity of Medical and Health Service Units", do a good job in information disclosure according to law, improve the transparency of work, and ensure that citizens, legal persons and other organizations obtain information according to law, the following programs are formulated.
I. Organizational leadership
Establish an information disclosure leading group to promote, guide, coordinate and supervise information disclosure. The composition of the personnel is as follows:
Team leader: Zhang Yongli Dean
Deputy leader: Cheng Jun, vice president
Zhang Jianli, deputy secretary
Zhang Yan Chairman of the Labor Union
Member:
Wang Lei Office
Chen Minglian Publicity Center
Zhao Xiangmei Medical Office
Li Chunmei Department of Nursing
Wang Guishuang Medical Insurance Office
Wu Yurong Price Office
Zhang Wei, Department of Devices
Tian Jianhua Union
Lu Yingwei Information Center
Liang Weizhen Discipline Inspection and Supervision
The information disclosure leading group has an office and is working in the office.
Second, job responsibilities
Leading group work responsibilities
1. Vice President Cheng Jun is mainly responsible for the daily work of information disclosure and the confidentiality review of information disclosure;
2. Deputy Secretary Zhang Jianli is mainly responsible for the supervision and evaluation of information disclosure;
3. Chairman Zhang Yan is mainly responsible for the open work of the hospital affairs;
Information disclosure office job duties
1. Undertaking information disclosure matters;
2. Maintain and update the information disclosed by the organization;
3. Organize the preparation of information disclosure guidelines and information disclosure catalogues;
4. Conduct confidentiality review of the information to be disclosed;
5. Other duties related to information disclosure.
Responsibilities in various offices
Each room shall be responsible for the public work of the information produced and preserved by the Department in accordance with the principles of “who makes, who is open, who is open, who examines, who examines, who is responsible, first examines, and then publishes”.
At the same time, the following offices should also assume corresponding responsibilities:
1. Office of the hospital: undertake the daily work of the information disclosure office; guide and coordinate the information disclosure and confidentiality review work; review the applicant's application for public application according to the application and submit the proposed opinion, and be responsible for the public answering work according to the application; The unit applies for public application according to the application; it is responsible for the public information telephone consultation of the unit.
2. Publicity Center: Responsible for the news release and related publicity work of information, responsible for the clarification of false or incomplete information involving the unit;
3. Medical Department and Nursing Department: responsible for organizing information entry and maintenance of medical personnel, processes, projects, and service-related content.
4. Price Office: Responsible for the information entry and maintenance of medical charge items, and work according to the application for public fees.
5. Medical Insurance Office: Responsible for information entry and maintenance of medical insurance related content.
6. Instrument Section: Responsible for information entry and maintenance of large equipment related content.
7. Trade union: responsible for the open work of the hospital affairs;
8. Discipline Inspection Office: responsible for supervising and inspecting the implementation of information disclosure;
9. Information Center: Responsible for the maintenance of information disclosure system and information disclosure column;
Information disclosure clerk job duties
Each staff member is assigned to each office as the information work liaison officer of the office. The main responsibilities are:
1. Responsible for the organization and provision of information related to the functions of the Office;
2. Maintain and update the information disclosed in the Office;
3. Participate in the preparation of information disclosure guidelines and information disclosure catalogues.
4. Cooperate with the main person in charge of the office to review and handle the application for information disclosure;
5. Other duties related to information disclosure.
Third, the scope of information disclosure
Proactively disclosed information
1. Involving the vital interests of citizens, legal persons or other organizations;
2. It needs to be widely known or participated by the public;
3. Reflecting the establishment, functions, and procedures of the organization;
4. Others shall be open to the public in accordance with laws, regulations and relevant state regulations.
Information that should be made public
1. The practice license issued by the health administrative department;
2. Basic information on the registration of health technicians in accordance with law and the identification of health technicians when providing medical services;
3. Medical treatment subjects approved by the health administrative department, medical technology approved for registration, and clinical application of medical technology;
4. The name of the large-scale medical equipment approved by the health administrative department, the qualifications of the employees and their use and management;
5. The medical service items, contents and processes provided;
6. Provided information on the appointment of medical services and information on outpatient visits;
7. The price of medical services, commonly used drugs and major medical consumables and their reimbursement rates in medical insurance and new rural cooperative medical care;
8. Incorporate medical insurance and new rural cooperative medical care medical institutions, medical insurance and new rural cooperative medical reimbursement policies and compensation procedures;
9. The status of receiving donations and the management of the use of donated property;
10. Medical dispute handling procedures, medical service complaint mailboxes and complaints telephone calls;
The patient should be informed in advance or the information of the informed consent form should be signed.
1. The patient's intensive care, interventional treatment, surgical treatment, blood purification, organ transplantation, artificial joint replacement, high-cost items and other medical services and their charging standards;
2. The main auxiliary examination items such as ultrasound, angiography, computed tomography, magnetic resonance imaging, etc., and their charging standards;
3. Medicines and medical treatment projects with higher self-pay ratios for medical insurance patients; new rural cooperative medical care patients use new rural cooperative medical care essential medicines catalogues and medicines and medical treatment projects outside the medical treatment projects;
4. Other informed consents as stipulated by laws and regulations and clinical diagnosis and treatment regulations.
Information disclosed by application
Applications submitted by citizens, legal persons and other organizations are not produced and kept by the unit, are not actively disclosed, and are not subject to disclosure without confidentiality.
4. Information disclosure methods and programs of this organ
Active disclosure
1. Public way
Hospital website. Set up an information disclosure column on the website of Ditan Hospital for citizens, legal persons and other organizations to check the information disclosed by the unit;
news media. Relevant information will be released in time through the newspapers, the Voice of the Earth, newspapers, television, radio and other media;
Press conference. By holding a press conference, timely release relevant information.
other methods. Patients can use the electronic touch screen, LG electronic screen, information bulletin board, and outpatient consultation desk to inquire about relevant medical treatment and charging information.
2, open program
In principle, the official documents of the higher authorities should confirm that the higher authorities have been made public before they can be made public. The update and maintenance of information implements the responsibility of each room. The public information liaison officer of each room is responsible for checking and sorting out the information related to the functions of the office. Information that needs to be disclosed, modified or obsolete should be contacted by the Information Disclosure Office. After review by the office, the information center will be notified to handle it accordingly. The information center shall be included in the information disclosure information system "Information Disclosure Directory" or "Applicant Open Directory" according to the information attributes within 5 working days after receiving the information.
Open by application
1. Public way
Receiving agency
In the office of the hospital, the information disclosure is based on the application acceptance point, and the applications of citizens, legal persons and other organizations are accepted according to law. Applications submitted by telephone are not accepted, but applicants can consult the corresponding matters by telephone.
Application route
1 Apply in person. Applicants can apply for information disclosure in person at the office.
2 Apply by letter or fax. Where an applicant submits an application by letter, the words “application for information disclosure” shall be indicated in the lower left corner of the envelope; if the applicant files an application by fax, the words “application for information disclosure” shall be indicated.
2, the processing program
submit application. Citizens, legal persons and other organizations submit applications for information disclosure in the form of letters, faxes, etc., and fill out the "Beijing Ditan Hospital Information Disclosure Application Form".
Review the application. The Information Disclosure Office shall review the contents of the information disclosure submitted by the applicant according to law and decide whether to accept it. Applicants applying for information related to themselves must submit a valid identity certificate in person and fill out the information disclosure application form on the spot. Highlights of the review:
1 Whether the application requirements are complete and true;
2 Whether the content description of the required information is clear;
3 If the information obtained is within the scope of active disclosure, it shall inform the applicant of the method and means of obtaining information.
For applications with incomplete content, the applicant shall be returned and the applicant shall be required to make corrections. If the information obtained by the application belongs to the information that has been actively disclosed, it will suspend the application process and inform the applicant of the way and means of obtaining the information.
Accept the application. If the application for decision acceptance can be answered on the spot, it should be answered on the spot. If the reply cannot be answered on the spot, the applicant shall be issued with a receipt of the receipt and the date of the reply shall be clearly stated in the receipt. At the same time, fill out the “Information Disclosure Application Processing Form”, put forward the proposed opinions, and send the application form and processing order to the relevant office.
Apply for an application. The relevant office should look up the relevant information according to the application content, and the responsible person of the office will review the relevant information and sign the opinion, and report it to the leader for review. In principle, the processing period does not exceed 10 working days.
If there is any objection to the disclosure of the application information or it is considered unsatisfactory, the reason for the failure to provide shall be indicated. If there is sensitive content for the information disclosed in the application, specific opinions should be submitted and sent to the Office for confidentiality and legal review. If necessary, submit the in charge of the leadership to be approved for issuance. The confidentiality review period is 3 working days, and the lead review period is 3 working days.
Reply to the applicant. The information disclosure staff shall notify the applicant of the results within 15 working days from the date of application acceptance. In case of special circumstances, the reply period may be extended by 15 working days, but the applicant shall issue a "deferred reply notice" to the applicant.
To respond to an application for information disclosure, the corresponding notice should be used in accordance with the review opinions of the relevant office. Informed documents should in principle be sent by correspondence.
Fee. In accordance with the "Notice of the Beijing Municipal Bureau of Finance and Economic Development of the Beijing Municipal Bureau of Development and Reform on Printing and Distributing the Measures for the Administration of Public Information of the Government by the Beijing Municipality on Application", the Office shall guide the applicant to the Municipality before providing the required information to the applicant. The unified standard pays the relevant fees. For the rural five-guarantee object, the minimum living security object for urban and rural residents, and the special care recipients who receive the national pension subsidy, the local township people's government or the sub-district office will issue a valid certificate, and the relevant expenses will be waived after the supervisor's approval.
V. Consultation method
Telephone consultation. You can consult the information disclosure related programs and methods through 84322073 or 84322009.
Request for Information. You can go to the outpatient consultation desk to request a public information guide to learn about the disclosure of information.
Online Enquiry. The relevant content of the information disclosure can be inquired from the official website of the Ditan Hospital Network.
Seven, the way of supervision
Citizens, legal persons and other organizations believe that our hospital has not fulfilled its public obligations in accordance with the requirements of the "Regulations" and can report it to the Chaoyang District Health Bureau. It can also be resolved through administrative reconsideration or administrative litigation.
Part 3: Hospital Information Disclosure Implementation Plan
In order to fully implement the Ministry of Health's "Guiding Opinions on the Comprehensive Implementation of Hospital Affairs Disclosure" and the "Administrative Measures for Information Publicity of Medical and Health Service Units", the requirements of the "Guizhou Provincial Health Department's Implementation Opinions on Further Promoting the Openness of Office Affairs" In order to implement the democratic decision-making and democratic management of the hospital, better safeguard the democratic and political power of the staff, further strengthen the relationship between the party and the masses and the relationship between doctors and patients in our hospital, standardize the procedures, improve the transparency of hospital work, and give full play to the hospital affairs. The role of information disclosure on the service of hospital staff and the public, to better promote the party style, hospitality, and style of work in our hospital, on the basis of the file of the Party Office of the Affiliated Hospital of the Affiliated Hospital [20XX] No. 31, The public information implementation method was partially adjusted. The revised full text is as follows:
1. The information referred to in the present Implementation Regulations refers to the information generated by the hospital in the process of providing medical and health services, and the information recorded and preserved in a certain form shall be disclosed in accordance with relevant laws and regulations and the implementation method after this adjustment.
Second, the Office Affairs Open Leading Group comprehensively leads the hospital information disclosure work, including the validation of the information disclosure work plan and related systems, and studies and determines important issues in the information disclosure work.
Third, the Office of Public Affairs Leading Group has an Office of Public Affairs for Office Affairs, which coordinates the promotion of information disclosure and strengthens the organization and leadership of information disclosure.
The Office of Public Affairs Office is the main working organization for the hospital information disclosure work. It is responsible for organizing the rules and regulations and working rules for the disclosure of hospital information, researching and formulating information disclosure plans and updates, and determining the specific scope, form and procedures of information disclosure. And promote, guide, coordinate, and supervise the disclosure of hospital information.
All departments and departments of the hospital shall, in accordance with the requirements of the present implementation measures, actively disclose the hospital information that should be disclosed by the department, and actively assist the hospital office open work office to carry out corresponding work.
Fourth, the hospital's public information should follow the principles of fairness, fairness, and convenience, and establish a working mechanism for information disclosure and various work systems.
The public information of the hospital must not endanger national security, public security, economic security, social stability and medical security and stability.
5. The hospital shall establish and improve a confidentiality review mechanism for information disclosure, and clarify the procedures and responsibilities for review. Before public information is disclosed, the information to be disclosed shall be subject to confidentiality review in accordance with laws and regulations and other relevant state regulations.
If the relevant information needs to be examined and approved in accordance with relevant state regulations or according to actual conditions, it shall perform the examination and approval procedures in accordance with the prescribed procedures, and shall not be disclosed without approval.
6. All departments and departments of the hospital shall disclose relevant information in a timely and accurate manner. If any false or incomplete information that affects or may affect the stability of the hospital and disrupts the medical order is found, accurate information shall be published within its scope of responsibility for clarification.
7. Strictly implement the archives spirit of the Party Committee's "Regulations on Further Improving Decision-Making for Significant Matters of the Party Committee" and the "Additional Provisions on the Decision of the Party Committee on Major Events". In accordance with the actual situation of open management of the affairs of the hospital, the division of responsibilities for relevant departments and departments shall be as follows: :
1. The hospital office is responsible for organizing materials and implementation of hospital work summary, planning and hospital administrative management matters.
2. The party office is responsible for organizing materials and implementing the party building work, reform plans and implementation files of the hospital.
3. The discipline inspection and supervision office is responsible for organizing materials and implementation of the party style and clean government and the construction of the industry.
4. The financial department is responsible for organizing materials and implementation of economic management, business income and expenditure, employee income and benefits, etc.
5, the hospital's major infrastructure, large-scale medical equipment and equipment bidding, bulk material procurement, etc., the Office, equipment, logistics department is responsible for organizing materials and implementation.
6. The personnel department of the hospital, the democratic appraisal of leading cadres, the appointment and dismissal of cadres and the assessment, etc. shall be organized and implemented by the organization personnel department.
7. Medical management, including medical and nursing quality control, medical care quality and service dynamics, are organized and executed by the Medical Department and the Nursing Department.
8. The important pharmacy management work of the hospital is responsible for organizing materials and implementation by the Pharmacy Department.
9. The Ministry of Scientific Research is responsible for organizing materials and implementing the continuing education of employees, the use of educational funds, and the status of major scientific research projects.
10. The situation of the outpatient management work is organized and executed by the outpatient department office.
11. The clinical teaching department is responsible for organizing materials and implementation.
12. The comprehensive management of the hospital and the implementation of fire safety measures shall be organized by the Security Department and implemented.
13. The hospital website is openly organized by the Propaganda Department to organize the materials and implementation; the business information disclosure in the hospital is organized by the relevant functional departments, and the Information Section is responsible for implementation.
14. The staff of the hospital and the welfare of the employees in difficulty are organized and executed by the organization personnel department and the trade union.
15. The democratic construction of the hospital's democratic management and workers' congresses shall be organized and implemented by the trade unions.
16. The hospital information disclosure complaint telephone, complaint procedure, setting suggestion box and feedback implementation, etc. shall be organized and executed by the Complaint Handling Office and the Correction Office.
17. Other matters that should be disclosed shall be organized and coordinated by the Office of Public Affairs of the Office.
Eight, the contents of the open affairs of the hospital:
According to the relevant regulations of the Ministry of Health and the Ministry of Health, the contents of the openness of the hospital affairs are divided into three aspects: disclosure to the public, disclosure to patients, and disclosure to internal employees. For details, please refer to the attached file "List of Public Affairs Directory of Affiliated Hospital of Zunyi Medical College".
9. The form, time limit and procedures for publicity of the hospital affairs:
The hospital affairs are open in various forms according to the content and requirements:
1. Contents that are open to the public and disclosed to patients can be distributed through hospital websites, social supervisors' symposiums, scrolling displays, electronic touch screens, televisions, newspapers, bulletin boards, and publications. Timely or regular disclosure.
2. The contents disclosed to internal employees can be passed through the hospital's internal affairs open bar, cadre meeting, hospital briefing, party and government workers' joint meeting, employee symposium, staff meeting, employee representative meeting, hospital website, and academic journal. , files and newsletters, etc. are released in a timely or regular manner.
3. Some long-term and phased important matters can be disclosed through the staff meeting of the whole hospital, the cadre meeting, and the hospital website.
4. Establish an “internal hospital affairs open column”, which will be publicized before the 10th of the first month of each quarter. Part of the content should be publicized on the hospital website and public column in a timely and timely manner.
5. All contents such as institutional regulations, briefings, and daily education are disclosed using the hospital website and public notice column.
6. The results of the cadre assessment will be reported at the beginning of the year or at the end of the year at the cadre meeting and the public affairs column.
7. Medical service information and medical service prices can be disclosed through hospital websites, scrolling displays, information bars, and touch screens. If the public content changes, it should be updated in time.
8. Recurring affairs shall be publicized in the form of the meeting of the hospital, the office of the hospital, the general shift of the administrative staff, and the symposium of doctors and workers, and the forum of social supervisors.
Time limit for the publication of the hospital affairs:
The policy and institutional content will be open for a long time, and major issues will be disclosed in a timely manner. The public time should be compatible with the public content, so that regular work is regularly disclosed, staged work is open paragraph by paragraph, temporary work is open at any time, and the contents of the public disclosure should be updated and disclosed in time.
Open program for hospital affairs:
Except as otherwise provided by laws and regulations, the publicity of the affairs is divided into four procedures: proposal, review, disclosure and feedback.
1. Proposed. All functional departments and departments shall, in accordance with the responsibilities and division of labor in the public implementation plan of the department, submit the contents and time of public disclosure of the public affairs of the department and department, and submit it to the open office for public affairs.
2. Review. After the Office of Public Affairs has examined the authenticity and timeliness of the public content, it submits the Public Affairs Leading Group to review the content to be disclosed.
3. Open. The Office of Public Affairs of the Office shall make it public in accordance with the public disclosure.
4. Feedback. If there is any doubt about the content of the disclosure and comments or suggestions, the Office of Public Affairs of the Office shall be responsible for making explanations or answers; in the event of a dispute, the Office of Public Affairs of the Office shall be responsible for organizing the mediation of the relevant departments, propose solutions, and provide feedback to the parties. .
X. The confidentiality review department for the disclosure of the hospital affairs information is located in the party committee office, and is responsible for the specific review and guidance of the information disclosure and confidentiality review of the departments and departments of the hospital.
XI. The hospital will incorporate the information disclosure of the hospital affairs into the assessment of the annual work objectives. The assessment can be combined with the year-end assessment.
12. The hospital disciplinary committee and the trade union are responsible for organizing the supervision, inspection and evaluation of the work of public information disclosure. If the public, legal persons and other organizations believe that the hospital has not fulfilled its information disclosure obligations in accordance with these Measures, it may report it to the hospital disciplinary committee, the trade union or the higher authorities.
XIII. Organization and implementation of open affairs of the hospital:
The Office Affairs Open Leading Group is responsible for studying and revising the implementation methods for the open work of the public affairs, and is responsible for organizing, guiding, and coordinating the work of the openness of the affairs of the government, and researching and solving the major problems encountered in the open work of the hospital affairs.
The Office of Public Affairs is responsible for the implementation of the open work of the hospital affairs and the management and regulation of the disclosure of the public content; the director of the public office is responsible for the examination and approval of the contents.
The heads of departments are the direct responsible persons for the disclosure of the affairs of the department, and are responsible for arranging the collection, collation and provision of written or electronic materials for the public content.
The public affairs supervision and evaluation team of the hospital affairs is responsible for the inspection, guidance, supervision, opinion collection and information feedback of the open work of the hospital affairs. The specific work is organized by the Disciplinary Committee and the trade unions. The main leaders of the discipline inspection commission and the trade unions are the first responsible persons for the public supervision of the affairs. . The Office of Public Affairs and the Office of Supervision shall strengthen daily communication, active cooperation and joint responsibility.
All relevant functional departments shall be organized and coordinated under the unified office of the Office of Public Affairs and Leading Groups. In accordance with the division of responsibilities, each department shall perform its duties, be responsible, coordinate and cooperate closely, and incorporate the public affairs of the hospital affairs into the hospital work target management system. Among the operational mechanisms, the publicity activities of the school affairs are included in the standardized, institutionalized management track in terms of content, procedures, and forms.
The departments and departments that violate the relevant provisions on the disclosure of information on the affairs of the hospital shall be investigated and verified by the open leadership group of the hospital affairs and the supervision and assessment team, and then the responsibility of the person in charge of the departmental department shall be investigated.
14. The Office of Office Information Disclosure and the Office of Supervision and Assessment are responsible for including the funds required for information disclosure into the annual budget, and providing funding for the hospital information disclosure work.
15. The implementation of the revised public information on the hospital affairs shall be implemented as of January 1, 20XX.
In order to implement the "Guiding Opinions of the Ministry of Health on the Comprehensive Implementation of the Openness of Hospital Affairs", the transparency of medical services in our hospital will be further enhanced, and patients and the public will have the right to know and supervise the medical treatment, and the society will be fully publicized. implementation plan.
I. Guiding ideology and basic principles of openness in hospital affairs
1. Promote the guiding ideology of openness in hospital affairs. Guided by Deng Xiaoping Theory, the important thinking of the "Three Represents" and the party's health work guidelines and policies, the implementation of the scientific concept of development, in line with the people-oriented service concept, the "patient-centered" principle is put into practice, focusing on the public's concern. Hot issues, with real, fair, honest and dedicated as the basic requirements, open the most concerned and sensitive hospital affairs to the public, consciously accept the supervision of medical services, further close the relationship between doctors and patients, and make the work of the hospital It is closer to the people, close to the society, improve the level of social commitment and credibility of our hospital, and promote the rapid development of hospitals.
2. Implement the basic principles of openness of hospital affairs. Open in accordance with the law. The affairs of the hospital are open in accordance with national laws, regulations and relevant policies and regulations of the health administrative department. Really open. The content of the openness of the hospital affairs is authentic, truth-seeking, and fair and fair. Focus on effectiveness. The hospital affairs are openly based on the actual situation of the hospital, highlighting key points, stressing practical results, not going through the field, not engaging in formalism, and carrying out various tasks in a practical manner. Favorable supervision. The openness of the hospital affairs should face the patients, face the people, face the society, respect the legitimate rights and interests of the patients, facilitate the patients to seek medical treatment, and let the patients and the society and employees comprehensively supervise the work of the hospital. Confidential review. Information concerning restrictions and prohibitions issued by national laws and regulations and government agencies may not be disclosed. Any matters involving the core secrets of hospital development or the need for staged confidentiality shall not be disclosed after the contractor has submitted the report to the leadership of the hospital for review and approval. Any content that cannot be determined whether it should be made public will be discussed by the office of the same department of the contractor, and the leader of the newspaper will decide whether to disclose it. Adjust in due course. The hospital will make appropriate adjustments to the public content and form of the hospital affairs according to the regulations of the higher authorities and the actual work of the hospital to ensure that the information disclosed is true, effective and complete.
2. Main contents disclosed to patients and social affairs
1. Names, departments, positions, and titles of all types of medical and technical personnel on duty;
2. Admission requirements and other medical service management systems;
3. The name, price and name of the medical service project, and the price;
4. List of hospitalization expenses, and provide a list of hospitalization expenses at the time of discharge;
5. Medical service commitments, such as patient-selected doctor information, convenience service measures, etc.;
6. 39 kinds of informed notifications that the hospital should provide to patients;
7. The procedure for handling medical disputes stipulates that the Ministry of Public Security and the Ministry of Health shall notify the maintenance of the normal order of medical institutions;
8. Relevant regulations on medical ethics construction and “standards and penalties for medical staff”;
9. Other matters that should be disclosed to the public.
Third, the main content of the disclosure of the staff affairs
1. Major decisions of the hospital;
2. Appointment and dismissal of important personnel;
3. Arrangement of equipment for major projects and use of large amounts of funds;
4. The main situation of the annual financial advancement and final accounts;
5. The use of drugs for centralized bidding and centralized monitoring of drugs;
6. Distribution and distribution of employee bonuses and benefits.
Fourth, the form of open government affairs
1. The publicly available files of the hospital affairs are publicized in the hospital;
2. Media publicity;
3. The patient's notification letter;
4. Publicity column;
5. Staff representative assembly and trade union member representative assembly;
6. Electronic network publicity;
7. Symposium on communication between doctors and patients;
8. Conducting supervisors symposium
9. Visiting;
10. Other forms.
Fourth, the organizational leadership of the open affairs
1. The hospital earnestly strengthened the organization and leadership of the openness of the hospital affairs, and established the open leadership group for hospital affairs. The dean of the hospital, Duan Huazhen, was appointed as the team leader, and the vice president, Hu Sirong, as the deputy leader. Other hospital leaders, party offices, administrative offices, medical offices, and outpatient clinics. The responsible persons of the Ministry of Foreign Affairs, the Ministry of Foreign Affairs, the Ministry of Finance, the Department of Finance, and the Audit Section are members. The Party Office is responsible for the daily coordination of the affairs of the Office.
2. The hospital regards the openness of the hospital as an important part of the overall work of the hospital. It incorporates the openness of the hospital affairs into the important contents of the hospital management and rectification supervision work, formulates the implementation plan and evaluation system for the openness of the hospital affairs, and regularly checks and regularly evaluates the hospital. The specific requirements for public disclosure are decomposed into various departments, level one level, and implementation at the same level, and the results and effectiveness of the hospital affairs as an important part of evaluating hospital work.
3. Implement a public accountability system for hospital affairs. The general affairs of the hospital affairs shall be the overall responsibility of the leaders, and the leaders shall be responsible for the specific duties. The various departments of the hospital shall implement and implement the relevant contents and matters of the publicity of the affairs according to their respective duties, and the responsible persons of each department shall bear the main responsibility for the openness of the affairs of the department.
4. Strengthen the professional ethics education and the cultivation of the sense of ownership of medical staff, carry out "if I am a patient", "if I am a patient's family", "if I have difficulties in diagnosis and treatment", "How will I be the master of the family?" "Eternal thinking, training and stimulating the care and affection of medical staff to patients." Cultivate and motivate the employees to participate in hospital management and promote the enthusiasm and motivation of the rapid development of the hospital.
5. Actively carry out health into community activities, organize medical personnel to go to the community for medical services, and carry out heart-to-heart activities with patients, so that medical staff can understand the medical difficulties of the people and enhance the emotional exchange between medical personnel and the public. Understand and master the needs of the general public for medical services.
V. Supervision of the openness of the hospital affairs
1. The person in charge of each department should pay close attention to the open work of the department's departmental affairs. The leaders of the hospital's open work in charge of the hospital affairs should conduct regular and irregular supervision and inspection, timely discover problems, timely rectify and rectify the experience in a timely manner. The publicity of the hospital affairs was gradually standardized and improved, and satisfactory results were achieved.
2. Members of the Hospital Affairs Open Leading Group shall conduct unannounced visits to the development of the hospital's public affairs work, and check whether the various commitments and regulations are implemented, so as to improve and perfect them in a targeted manner.
3. Regularly organize patients, family members and people of the hospital to hold symposiums and listen to the opinions, opinions and suggestions of the parties in the face of public affairs.
4, the hospital set up a public opinion box and report phone. Complaints and reports on violations of the system of publicity of the hospital shall be promptly answered and dealt with as soon as they are verified, and the responsible departments and relevant personnel shall be criticized and punished according to the serious circumstances.
Part 2: Hospital Information Disclosure Implementation Plan
In order to implement the "Measures for the Administration of Information Publicity of Medical and Health Service Units", do a good job in information disclosure according to law, improve the transparency of work, and ensure that citizens, legal persons and other organizations obtain information according to law, the following programs are formulated.
I. Organizational leadership
Establish an information disclosure leading group to promote, guide, coordinate and supervise information disclosure. The composition of the personnel is as follows:
Team leader: Zhang Yongli Dean
Deputy leader: Cheng Jun, vice president
Zhang Jianli, deputy secretary
Zhang Yan Chairman of the Labor Union
Member:
Wang Lei Office
Chen Minglian Publicity Center
Zhao Xiangmei Medical Office
Li Chunmei Department of Nursing
Wang Guishuang Medical Insurance Office
Wu Yurong Price Office
Zhang Wei, Department of Devices
Tian Jianhua Union
Lu Yingwei Information Center
Liang Weizhen Discipline Inspection and Supervision
The information disclosure leading group has an office and is working in the office.
Second, job responsibilities
Leading group work responsibilities
1. Vice President Cheng Jun is mainly responsible for the daily work of information disclosure and the confidentiality review of information disclosure;
2. Deputy Secretary Zhang Jianli is mainly responsible for the supervision and evaluation of information disclosure;
3. Chairman Zhang Yan is mainly responsible for the open work of the hospital affairs;
Information disclosure office job duties
1. Undertaking information disclosure matters;
2. Maintain and update the information disclosed by the organization;
3. Organize the preparation of information disclosure guidelines and information disclosure catalogues;
4. Conduct confidentiality review of the information to be disclosed;
5. Other duties related to information disclosure.
Responsibilities in various offices
Each room shall be responsible for the public work of the information produced and preserved by the Department in accordance with the principles of “who makes, who is open, who is open, who examines, who examines, who is responsible, first examines, and then publishes”.
At the same time, the following offices should also assume corresponding responsibilities:
1. Office of the hospital: undertake the daily work of the information disclosure office; guide and coordinate the information disclosure and confidentiality review work; review the applicant's application for public application according to the application and submit the proposed opinion, and be responsible for the public answering work according to the application; The unit applies for public application according to the application; it is responsible for the public information telephone consultation of the unit.
2. Publicity Center: Responsible for the news release and related publicity work of information, responsible for the clarification of false or incomplete information involving the unit;
3. Medical Department and Nursing Department: responsible for organizing information entry and maintenance of medical personnel, processes, projects, and service-related content.
4. Price Office: Responsible for the information entry and maintenance of medical charge items, and work according to the application for public fees.
5. Medical Insurance Office: Responsible for information entry and maintenance of medical insurance related content.
6. Instrument Section: Responsible for information entry and maintenance of large equipment related content.
7. Trade union: responsible for the open work of the hospital affairs;
8. Discipline Inspection Office: responsible for supervising and inspecting the implementation of information disclosure;
9. Information Center: Responsible for the maintenance of information disclosure system and information disclosure column;
Information disclosure clerk job duties
Each staff member is assigned to each office as the information work liaison officer of the office. The main responsibilities are:
1. Responsible for the organization and provision of information related to the functions of the Office;
2. Maintain and update the information disclosed in the Office;
3. Participate in the preparation of information disclosure guidelines and information disclosure catalogues.
4. Cooperate with the main person in charge of the office to review and handle the application for information disclosure;
5. Other duties related to information disclosure.
Third, the scope of information disclosure
Proactively disclosed information
1. Involving the vital interests of citizens, legal persons or other organizations;
2. It needs to be widely known or participated by the public;
3. Reflecting the establishment, functions, and procedures of the organization;
4. Others shall be open to the public in accordance with laws, regulations and relevant state regulations.
Information that should be made public
1. The practice license issued by the health administrative department;
2. Basic information on the registration of health technicians in accordance with law and the identification of health technicians when providing medical services;
3. Medical treatment subjects approved by the health administrative department, medical technology approved for registration, and clinical application of medical technology;
4. The name of the large-scale medical equipment approved by the health administrative department, the qualifications of the employees and their use and management;
5. The medical service items, contents and processes provided;
6. Provided information on the appointment of medical services and information on outpatient visits;
7. The price of medical services, commonly used drugs and major medical consumables and their reimbursement rates in medical insurance and new rural cooperative medical care;
8. Incorporate medical insurance and new rural cooperative medical care medical institutions, medical insurance and new rural cooperative medical reimbursement policies and compensation procedures;
9. The status of receiving donations and the management of the use of donated property;
10. Medical dispute handling procedures, medical service complaint mailboxes and complaints telephone calls;
The patient should be informed in advance or the information of the informed consent form should be signed.
1. The patient's intensive care, interventional treatment, surgical treatment, blood purification, organ transplantation, artificial joint replacement, high-cost items and other medical services and their charging standards;
2. The main auxiliary examination items such as ultrasound, angiography, computed tomography, magnetic resonance imaging, etc., and their charging standards;
3. Medicines and medical treatment projects with higher self-pay ratios for medical insurance patients; new rural cooperative medical care patients use new rural cooperative medical care essential medicines catalogues and medicines and medical treatment projects outside the medical treatment projects;
4. Other informed consents as stipulated by laws and regulations and clinical diagnosis and treatment regulations.
Information disclosed by application
Applications submitted by citizens, legal persons and other organizations are not produced and kept by the unit, are not actively disclosed, and are not subject to disclosure without confidentiality.
4. Information disclosure methods and programs of this organ
Active disclosure
1. Public way
Hospital website. Set up an information disclosure column on the website of Ditan Hospital for citizens, legal persons and other organizations to check the information disclosed by the unit;
news media. Relevant information will be released in time through the newspapers, the Voice of the Earth, newspapers, television, radio and other media;
Press conference. By holding a press conference, timely release relevant information.
other methods. Patients can use the electronic touch screen, LG electronic screen, information bulletin board, and outpatient consultation desk to inquire about relevant medical treatment and charging information.
2, open program
In principle, the official documents of the higher authorities should confirm that the higher authorities have been made public before they can be made public. The update and maintenance of information implements the responsibility of each room. The public information liaison officer of each room is responsible for checking and sorting out the information related to the functions of the office. Information that needs to be disclosed, modified or obsolete should be contacted by the Information Disclosure Office. After review by the office, the information center will be notified to handle it accordingly. The information center shall be included in the information disclosure information system "Information Disclosure Directory" or "Applicant Open Directory" according to the information attributes within 5 working days after receiving the information.
Open by application
1. Public way
Receiving agency
In the office of the hospital, the information disclosure is based on the application acceptance point, and the applications of citizens, legal persons and other organizations are accepted according to law. Applications submitted by telephone are not accepted, but applicants can consult the corresponding matters by telephone.
Application route
1 Apply in person. Applicants can apply for information disclosure in person at the office.
2 Apply by letter or fax. Where an applicant submits an application by letter, the words “application for information disclosure” shall be indicated in the lower left corner of the envelope; if the applicant files an application by fax, the words “application for information disclosure” shall be indicated.
2, the processing program
submit application. Citizens, legal persons and other organizations submit applications for information disclosure in the form of letters, faxes, etc., and fill out the "Beijing Ditan Hospital Information Disclosure Application Form".
Review the application. The Information Disclosure Office shall review the contents of the information disclosure submitted by the applicant according to law and decide whether to accept it. Applicants applying for information related to themselves must submit a valid identity certificate in person and fill out the information disclosure application form on the spot. Highlights of the review:
1 Whether the application requirements are complete and true;
2 Whether the content description of the required information is clear;
3 If the information obtained is within the scope of active disclosure, it shall inform the applicant of the method and means of obtaining information.
For applications with incomplete content, the applicant shall be returned and the applicant shall be required to make corrections. If the information obtained by the application belongs to the information that has been actively disclosed, it will suspend the application process and inform the applicant of the way and means of obtaining the information.
Accept the application. If the application for decision acceptance can be answered on the spot, it should be answered on the spot. If the reply cannot be answered on the spot, the applicant shall be issued with a receipt of the receipt and the date of the reply shall be clearly stated in the receipt. At the same time, fill out the “Information Disclosure Application Processing Form”, put forward the proposed opinions, and send the application form and processing order to the relevant office.
Apply for an application. The relevant office should look up the relevant information according to the application content, and the responsible person of the office will review the relevant information and sign the opinion, and report it to the leader for review. In principle, the processing period does not exceed 10 working days.
If there is any objection to the disclosure of the application information or it is considered unsatisfactory, the reason for the failure to provide shall be indicated. If there is sensitive content for the information disclosed in the application, specific opinions should be submitted and sent to the Office for confidentiality and legal review. If necessary, submit the in charge of the leadership to be approved for issuance. The confidentiality review period is 3 working days, and the lead review period is 3 working days.
Reply to the applicant. The information disclosure staff shall notify the applicant of the results within 15 working days from the date of application acceptance. In case of special circumstances, the reply period may be extended by 15 working days, but the applicant shall issue a "deferred reply notice" to the applicant.
To respond to an application for information disclosure, the corresponding notice should be used in accordance with the review opinions of the relevant office. Informed documents should in principle be sent by correspondence.
Fee. In accordance with the "Notice of the Beijing Municipal Bureau of Finance and Economic Development of the Beijing Municipal Bureau of Development and Reform on Printing and Distributing the Measures for the Administration of Public Information of the Government by the Beijing Municipality on Application", the Office shall guide the applicant to the Municipality before providing the required information to the applicant. The unified standard pays the relevant fees. For the rural five-guarantee object, the minimum living security object for urban and rural residents, and the special care recipients who receive the national pension subsidy, the local township people's government or the sub-district office will issue a valid certificate, and the relevant expenses will be waived after the supervisor's approval.
V. Consultation method
Telephone consultation. You can consult the information disclosure related programs and methods through 84322073 or 84322009.
Request for Information. You can go to the outpatient consultation desk to request a public information guide to learn about the disclosure of information.
Online Enquiry. The relevant content of the information disclosure can be inquired from the official website of the Ditan Hospital Network.
Seven, the way of supervision
Citizens, legal persons and other organizations believe that our hospital has not fulfilled its public obligations in accordance with the requirements of the "Regulations" and can report it to the Chaoyang District Health Bureau. It can also be resolved through administrative reconsideration or administrative litigation.
Part 3: Hospital Information Disclosure Implementation Plan
In order to fully implement the Ministry of Health's "Guiding Opinions on the Comprehensive Implementation of Hospital Affairs Disclosure" and the "Administrative Measures for Information Publicity of Medical and Health Service Units", the requirements of the "Guizhou Provincial Health Department's Implementation Opinions on Further Promoting the Openness of Office Affairs" In order to implement the democratic decision-making and democratic management of the hospital, better safeguard the democratic and political power of the staff, further strengthen the relationship between the party and the masses and the relationship between doctors and patients in our hospital, standardize the procedures, improve the transparency of hospital work, and give full play to the hospital affairs. The role of information disclosure on the service of hospital staff and the public, to better promote the party style, hospitality, and style of work in our hospital, on the basis of the file of the Party Office of the Affiliated Hospital of the Affiliated Hospital [20XX] No. 31, The public information implementation method was partially adjusted. The revised full text is as follows:
1. The information referred to in the present Implementation Regulations refers to the information generated by the hospital in the process of providing medical and health services, and the information recorded and preserved in a certain form shall be disclosed in accordance with relevant laws and regulations and the implementation method after this adjustment.
Second, the Office Affairs Open Leading Group comprehensively leads the hospital information disclosure work, including the validation of the information disclosure work plan and related systems, and studies and determines important issues in the information disclosure work.
Third, the Office of Public Affairs Leading Group has an Office of Public Affairs for Office Affairs, which coordinates the promotion of information disclosure and strengthens the organization and leadership of information disclosure.
The Office of Public Affairs Office is the main working organization for the hospital information disclosure work. It is responsible for organizing the rules and regulations and working rules for the disclosure of hospital information, researching and formulating information disclosure plans and updates, and determining the specific scope, form and procedures of information disclosure. And promote, guide, coordinate, and supervise the disclosure of hospital information.
All departments and departments of the hospital shall, in accordance with the requirements of the present implementation measures, actively disclose the hospital information that should be disclosed by the department, and actively assist the hospital office open work office to carry out corresponding work.
Fourth, the hospital's public information should follow the principles of fairness, fairness, and convenience, and establish a working mechanism for information disclosure and various work systems.
The public information of the hospital must not endanger national security, public security, economic security, social stability and medical security and stability.
5. The hospital shall establish and improve a confidentiality review mechanism for information disclosure, and clarify the procedures and responsibilities for review. Before public information is disclosed, the information to be disclosed shall be subject to confidentiality review in accordance with laws and regulations and other relevant state regulations.
If the relevant information needs to be examined and approved in accordance with relevant state regulations or according to actual conditions, it shall perform the examination and approval procedures in accordance with the prescribed procedures, and shall not be disclosed without approval.
6. All departments and departments of the hospital shall disclose relevant information in a timely and accurate manner. If any false or incomplete information that affects or may affect the stability of the hospital and disrupts the medical order is found, accurate information shall be published within its scope of responsibility for clarification.
7. Strictly implement the archives spirit of the Party Committee's "Regulations on Further Improving Decision-Making for Significant Matters of the Party Committee" and the "Additional Provisions on the Decision of the Party Committee on Major Events". In accordance with the actual situation of open management of the affairs of the hospital, the division of responsibilities for relevant departments and departments shall be as follows: :
1. The hospital office is responsible for organizing materials and implementation of hospital work summary, planning and hospital administrative management matters.
2. The party office is responsible for organizing materials and implementing the party building work, reform plans and implementation files of the hospital.
3. The discipline inspection and supervision office is responsible for organizing materials and implementation of the party style and clean government and the construction of the industry.
4. The financial department is responsible for organizing materials and implementation of economic management, business income and expenditure, employee income and benefits, etc.
5, the hospital's major infrastructure, large-scale medical equipment and equipment bidding, bulk material procurement, etc., the Office, equipment, logistics department is responsible for organizing materials and implementation.
6. The personnel department of the hospital, the democratic appraisal of leading cadres, the appointment and dismissal of cadres and the assessment, etc. shall be organized and implemented by the organization personnel department.
7. Medical management, including medical and nursing quality control, medical care quality and service dynamics, are organized and executed by the Medical Department and the Nursing Department.
8. The important pharmacy management work of the hospital is responsible for organizing materials and implementation by the Pharmacy Department.
9. The Ministry of Scientific Research is responsible for organizing materials and implementing the continuing education of employees, the use of educational funds, and the status of major scientific research projects.
10. The situation of the outpatient management work is organized and executed by the outpatient department office.
11. The clinical teaching department is responsible for organizing materials and implementation.
12. The comprehensive management of the hospital and the implementation of fire safety measures shall be organized by the Security Department and implemented.
13. The hospital website is openly organized by the Propaganda Department to organize the materials and implementation; the business information disclosure in the hospital is organized by the relevant functional departments, and the Information Section is responsible for implementation.
14. The staff of the hospital and the welfare of the employees in difficulty are organized and executed by the organization personnel department and the trade union.
15. The democratic construction of the hospital's democratic management and workers' congresses shall be organized and implemented by the trade unions.
16. The hospital information disclosure complaint telephone, complaint procedure, setting suggestion box and feedback implementation, etc. shall be organized and executed by the Complaint Handling Office and the Correction Office.
17. Other matters that should be disclosed shall be organized and coordinated by the Office of Public Affairs of the Office.
Eight, the contents of the open affairs of the hospital:
According to the relevant regulations of the Ministry of Health and the Ministry of Health, the contents of the openness of the hospital affairs are divided into three aspects: disclosure to the public, disclosure to patients, and disclosure to internal employees. For details, please refer to the attached file "List of Public Affairs Directory of Affiliated Hospital of Zunyi Medical College".
9. The form, time limit and procedures for publicity of the hospital affairs:
The hospital affairs are open in various forms according to the content and requirements:
1. Contents that are open to the public and disclosed to patients can be distributed through hospital websites, social supervisors' symposiums, scrolling displays, electronic touch screens, televisions, newspapers, bulletin boards, and publications. Timely or regular disclosure.
2. The contents disclosed to internal employees can be passed through the hospital's internal affairs open bar, cadre meeting, hospital briefing, party and government workers' joint meeting, employee symposium, staff meeting, employee representative meeting, hospital website, and academic journal. , files and newsletters, etc. are released in a timely or regular manner.
3. Some long-term and phased important matters can be disclosed through the staff meeting of the whole hospital, the cadre meeting, and the hospital website.
4. Establish an “internal hospital affairs open column”, which will be publicized before the 10th of the first month of each quarter. Part of the content should be publicized on the hospital website and public column in a timely and timely manner.
5. All contents such as institutional regulations, briefings, and daily education are disclosed using the hospital website and public notice column.
6. The results of the cadre assessment will be reported at the beginning of the year or at the end of the year at the cadre meeting and the public affairs column.
7. Medical service information and medical service prices can be disclosed through hospital websites, scrolling displays, information bars, and touch screens. If the public content changes, it should be updated in time.
8. Recurring affairs shall be publicized in the form of the meeting of the hospital, the office of the hospital, the general shift of the administrative staff, and the symposium of doctors and workers, and the forum of social supervisors.
Time limit for the publication of the hospital affairs:
The policy and institutional content will be open for a long time, and major issues will be disclosed in a timely manner. The public time should be compatible with the public content, so that regular work is regularly disclosed, staged work is open paragraph by paragraph, temporary work is open at any time, and the contents of the public disclosure should be updated and disclosed in time.
Open program for hospital affairs:
Except as otherwise provided by laws and regulations, the publicity of the affairs is divided into four procedures: proposal, review, disclosure and feedback.
1. Proposed. All functional departments and departments shall, in accordance with the responsibilities and division of labor in the public implementation plan of the department, submit the contents and time of public disclosure of the public affairs of the department and department, and submit it to the open office for public affairs.
2. Review. After the Office of Public Affairs has examined the authenticity and timeliness of the public content, it submits the Public Affairs Leading Group to review the content to be disclosed.
3. Open. The Office of Public Affairs of the Office shall make it public in accordance with the public disclosure.
4. Feedback. If there is any doubt about the content of the disclosure and comments or suggestions, the Office of Public Affairs of the Office shall be responsible for making explanations or answers; in the event of a dispute, the Office of Public Affairs of the Office shall be responsible for organizing the mediation of the relevant departments, propose solutions, and provide feedback to the parties. .
X. The confidentiality review department for the disclosure of the hospital affairs information is located in the party committee office, and is responsible for the specific review and guidance of the information disclosure and confidentiality review of the departments and departments of the hospital.
XI. The hospital will incorporate the information disclosure of the hospital affairs into the assessment of the annual work objectives. The assessment can be combined with the year-end assessment.
12. The hospital disciplinary committee and the trade union are responsible for organizing the supervision, inspection and evaluation of the work of public information disclosure. If the public, legal persons and other organizations believe that the hospital has not fulfilled its information disclosure obligations in accordance with these Measures, it may report it to the hospital disciplinary committee, the trade union or the higher authorities.
XIII. Organization and implementation of open affairs of the hospital:
The Office Affairs Open Leading Group is responsible for studying and revising the implementation methods for the open work of the public affairs, and is responsible for organizing, guiding, and coordinating the work of the openness of the affairs of the government, and researching and solving the major problems encountered in the open work of the hospital affairs.
The Office of Public Affairs is responsible for the implementation of the open work of the hospital affairs and the management and regulation of the disclosure of the public content; the director of the public office is responsible for the examination and approval of the contents.
The heads of departments are the direct responsible persons for the disclosure of the affairs of the department, and are responsible for arranging the collection, collation and provision of written or electronic materials for the public content.
The public affairs supervision and evaluation team of the hospital affairs is responsible for the inspection, guidance, supervision, opinion collection and information feedback of the open work of the hospital affairs. The specific work is organized by the Disciplinary Committee and the trade unions. The main leaders of the discipline inspection commission and the trade unions are the first responsible persons for the public supervision of the affairs. . The Office of Public Affairs and the Office of Supervision shall strengthen daily communication, active cooperation and joint responsibility.
All relevant functional departments shall be organized and coordinated under the unified office of the Office of Public Affairs and Leading Groups. In accordance with the division of responsibilities, each department shall perform its duties, be responsible, coordinate and cooperate closely, and incorporate the public affairs of the hospital affairs into the hospital work target management system. Among the operational mechanisms, the publicity activities of the school affairs are included in the standardized, institutionalized management track in terms of content, procedures, and forms.
The departments and departments that violate the relevant provisions on the disclosure of information on the affairs of the hospital shall be investigated and verified by the open leadership group of the hospital affairs and the supervision and assessment team, and then the responsibility of the person in charge of the departmental department shall be investigated.
14. The Office of Office Information Disclosure and the Office of Supervision and Assessment are responsible for including the funds required for information disclosure into the annual budget, and providing funding for the hospital information disclosure work.
15. The implementation of the revised public information on the hospital affairs shall be implemented as of January 1, 20XX.
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