Telecommunications Service Agreement (Style 1)

In order to maintain the legitimate rights and interests of operators of telecommunications and telecommunications services, based on the service items confirmed by customers on this registration form, the company will provide relevant services for telecommunications services to the customers. The two parties have reached the agreement on the principle of voluntariness and equality as follows:

I. Rights and obligations of both parties to the agreement

1. Customer's rights and obligations

right

The use of communication freedom and communication secrets in accordance with the law is protected by law;

Have the right to choose to use the telecommunications business already opened by the company;

Have the right to supervise and appeal the quality of communication and service quality;

obligation

Telecommunications charges should be paid in a timely and sufficient manner within the time limit set by the competent government authorities;

To apply for telecommunications business, you must provide true and correct customer information. When the customer data changes, you should go through the procedures for changing customer information within one week. The customer is legally responsible for the correctness and completeness of the completed customer information;

User terminal equipment approved by the State and having a network access mark shall be used;

Should cooperate with the telecommunications business service changes and function adjustments implemented by the company;

Manage the use of my own telecommunication service "business password" and user terminal equipment, such as the loss caused by poor use or use by others, the customer is responsible for it;

When processing the transfer, the new customer must re-sign the telecommunications business service agreement.

2. The rights and obligations of the company

right

All fees shall be charged in accordance with the telecommunications tariff standards stipulated by the state, and the right to adjust the tariffs within the scope of the tariff policy stipulated by the state shall be retained;

Retain the right to adjust the service functions of the telecommunication service to ensure the quality of service of the telecommunication service;

After the termination of this Agreement, the Company has the right to recycle the business number originally used by the customer and redistribute it;

Due to credit reasons such as customer arrears, the company has the right to refuse to apply for other telecommunications business services;

In order to establish communication channels with customers and improve service work, the Company may use the customer information covered by this Agreement;

obligation

Provide telecommunications services to customers in accordance with the Telecommunications Service Specification stipulated by the State;

Announce the service items, service time limit, service scope, tariff standards, usage regulations, and payment regulations of the telecommunications business in the business premises, and provide convenience for customers to pay in various ways;

Provide services such as telecommunications service acceptance, consultation, inquiry, and obstacle reporting; when the telecom customer requests a long-distance billing list, it will be provided free of charge and retain the telephone bill information for half a year;

The company generally does not publish information on the telephone directory for residential customers, except for the client's own application.

If the telecommunications business service changes or affects the customer's use caused by the development of telecommunications services or the needs of telecommunications technology, the customer shall be notified in advance; if the customer's telephone number is changed, the change number beep shall be played for at least ______ days in a row; If the selection number is changed, it will be replaced by the same grade number.

2. Suspension and Dissolution of the Agreement 1. After the customer has paid all the fees, the customer may apply for dismantling or transfer procedures, and the service agreement shall be terminated accordingly.

2. The customer can choose to stop the use of the telecommunications business within the validity period. After the expiration of the customer's payment of all the fees, the customer can apply for the cessation of use. If the validity period expires, the company will continue to use it. The monthly fee will be charged on a monthly basis.

3. In any of the following circumstances, the Company may suspend the provision of some or all of the services specified in this Agreement to the Client:

Customer data provided by the customer was found to be untrue;

Unauthorized installation and removal of various terminal devices and multiplexed devices without network access licenses on the installed communication lines; unauthorized changes to the nature of the use of telecommunication services; or unauthorized use of the already enjoyed telecommunication services to illegally conduct telecommunication services;

If the telecommunications service fee is not paid within one month and more than three months;

4. If the customer has one of the following circumstances, the company may terminate the service and suspend this agreement:

Conducting illegal telecommunication services using the already enjoyed telecommunications services;

Those who have not paid the telecommunications business service fees for more than three months;

A customer who obtains the lease or use right by way of margin, guarantor, etc., breaches the guarantee clause or the guarantor withdraws the guarantee;

Other circumstances in accordance with the law to comply with the suspension of services.

III. Liability for breach of contract 1. Block communication due to reasons of the company, blocking the time for three consecutive days and above, but less than fifteen days, exempting the basic monthly fee for half a month; blocking time for 15 consecutive days and Above, the basic monthly fee for the month is waived, but the other losses caused by the customer are not compensated. More than a month or so. The calculation of the blocking time is based on the time when the company receives the customer's notice or the company detects the blockage until the communication is resumed.

2. If the customer fails to pay the fee within the time limit, the company will collect the liquidated damages according to the 3 baht of the owed fee. If the time limit exceeds the specified time limit, the company will suspend the service or terminate the service. During the suspension of service, monthly fees and liquidated damages are taken care of. If the customer terminates the service due to arrears, the company will not refund the installation fee or the transfer fee of the corresponding telecommunications business. The monthly rental fee is not counted, but the liquidated damages owed by the customer will continue to be accumulated, and all the fees owed will be recovered according to law.

3. If the customer owns a number of telecommunications services of the company, and one of the telecommunications services is still not paid by the call, the company may suspend other telecommunications services in accordance with the relevant provisions of the Contract Law.

4. Proof of information 1. The identity certificate of the customer, such as the original copy of the original ID card, residence booklet, passport, military officer's card, and business license of the industrial and commercial customer.

2. The identity certificate of the manager, my power of attorney or unit certificate.

3. The customer who is not in the locality of the household registration or the legal location may provide guarantees by local citizens or units, and fill in the guarantee information truthfully, and the signature of the guarantor shall be signed by the guarantor; or with the identity card of the person, the prepaid fee shall be prepaid, and the minimum amount of prepayment shall be different. Business depends. If the guarantor requests to cancel the guarantee, the client shall provide a new contract guarantor and negotiate with the company's business premises.

V. Business Notices and Business Changes The various business announcements and business changes described in this Agreement may be notified by telephone, radio, television, announcements, postings, letters, newspapers or the Internet. A letter notice is deemed to have been received by the customer 48 hours after it is sent, and other forms of notice are deemed to have been received by the customer 24 hours after the notice is sent. Regardless of whether the customer knows or not, it is deemed to be valid. If the customer disagrees with the business notice and business change, he/she must negotiate with the company within one month after the notice is issued. Otherwise, the company will consider that the customer has informed and agreed to the terms of the agreement.

VI. Separability If any provision of this Agreement is held to be invalid, that provision does not affect the legal effect of other provisions of this Agreement.

7. Dispute Settlement When a dispute arises between the parties to this Agreement, it shall be resolved through consultation on the principle of mutual benefit. If the negotiation fails, either party may resolve the dispute by one of the following methods:

1. Request the Arbitration Commission to arbitrate the disputed matter in accordance with its arbitration rules. The arbitral award is final, the parties must perform, and if one party fails to perform, the other party may apply to the people's court for enforcement.

2. Requesting a people's court with jurisdiction to make a ruling on the disputed matter in accordance with the law.

8. Supplementary Provisions 1. The “Telecom Business Registration Form” is an integral part of this Agreement.

2. When changing the telecommunications business service project, the company and the customer no longer sign an agreement, and the registration form filled out is regarded as an auxiliary file of this agreement and has the same legal effect as this agreement.

3. After signing this Agreement, the change agreement or other supplementary agreement signed by both parties through negotiation shall be an auxiliary file of this Agreement and shall have the same legal effect as this Agreement.

4. The agreement between the customer and any other unit, department or individual that involves the right to lease the telecommunication service shall not be effective for the company.

Party A: ______________________

Party B: _______________________ Date: ____________________