Company inspiration

The difference between excellent employees and mediocre employees


The difference between excellent employees and mediocre employees

There is a story that is very inspired.

John and David are two new employees to the courier company. They are working partners, and their work has always been very serious and very hard. The boss is also very satisfied with the two new employees, but one thing has changed the fate of the two.

Once, John and David were responsible for sending a bulk mail to the dock. This email is very expensive, it is an antique, and the boss is careful to be careful.

Unexpectedly, the delivery car was broken halfway.

David said: "What to do, why don't you check the car before you go out, if you don't send it according to the time, we have to be deducted."

John said: "My strength is great. Let me go back. It is not far from the pier. And there are very few cars on this road. When the car is repaired, the ship will drive away."

"That's good, you back, you are stronger than me." David said.

John picked up the mail, trotting all the way, and finally arrived at the dock in accordance with the prescribed time. At this time, David said: "I will come back, you go to the owner." He thought to himself, if the customer can tell the boss about this, maybe he will give me a raise. He only thought that when John handed the mail to him, he didn't catch it, and the parcel fell to the ground. He slammed and the antiques shattered.

"How do you do it, I will let go if I don't pick you up." David shouted.

"You clearly reached out and I handed it to you, you didn't catch it." John argued.

Both John and David know what it means to be broken by antiques. If you don't have a job, you may have to carry a heavy debt. Sure enough, the boss made a severe criticism of them.

"Boss, it's not my fault, John accidentally broke." David stared at John and sneaked into the boss's office and told the boss. The boss said calmly: "Thank you, David, I know."

Later, the boss called John to the office: "John, what the hell is going on?" John told the boss about the matter, and finally John said: "This is our fault, I am willing to take responsibility. In addition, David. The family is not very good, if possible, my responsibility is also assumed. I will certainly make up for our losses."

John and David have been waiting for the result of the deal, and the boss called John and David to the office this day. The boss said to them: "The company has always been very important to both of you. I want to choose one of the two of you as the customer manager. I didn't expect to have such a thing, but it will make us more aware of which person is right. The candidate."

David secretly said, "It must be me."

“We decided to ask John to be the customer manager of the company, because a person who can take responsibility is trustworthy. John, use the money you earn to pay back the customer. David, you can find a way to repay the customer, right. You are not going to work tomorrow."

"Boss, why?" David asked.

"Actually, the owner of the antique has seen the action of the two of you when you handed the antiques. He told me the facts he saw. Also, I also saw the reaction of the two of you after the problem appeared." The boss replied .

The biggest revelation of this story is the courage to take responsibility, which is also the difference between excellent employees and mediocre employees.

Being brave to take responsibility is a quality of people and a basic condition for survival in the workplace. Regardless of the position, ability, or nature of the company, regardless of the scope of the job management, you must be based on your own position, shoulder the responsibility, and be worthy of the salary and conscience.

Everyone makes mistakes, and makes mistakes is not terrible. The terrible thing is to find all kinds of excuses to shirk, not dare to admit, and develop habits, become a habitual mindset, behavioral formula, more terrible. Unconsciously, I didn't realize that it was more troublesome. After making a mistake, the key to finding the root cause of the problem, solving the problem, and making the same mistake no longer repeated, "the person can't step into the same river twice" is the most important.

It was wise for the company to finally choose John as a client manager because John was brave enough to be responsible for others. However, David did not dare to take responsibility and was afraid to take responsibility. Therefore, he was swept out of the house and returned home. He hoped that David could "eat a long, one wisdom" and understand the truth. This "follow-up" is worthwhile. It makes sense. Otherwise, it will be a problem to change a company.

Let us be "John" and not "David." Whether it is a manager or an ordinary employee, be brave enough to be responsible for the company, the customer, the society, do valuable things, and be valuable people.

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