My first internship week

7/24---7/30

I still sent the service card this week. The manager said let us exercise what we have to say when we face the guests and how to do it. Through last week's exercise, I found that my guts are a lot bigger, at least not afraid of what I want to do, and I will not dare to go to big companies. The eloquence is also a lot better. I know how to deal with the problems of the guests. It is a small achievement.

The time of the week was short and short, and it soon passed. Through this week, I was considered to be one-third of the scope of Quanzhou. This is another purpose that the manager told me to send the service card. After all, if I am not familiar with Quanzhou Road, I will not be able to send tickets, and I will not be able to do the work of guiding tours.

Of course, when delivering a service card, it is impossible to be smooth sailing. I also met people who treated us like a plague. They also used people who despise us to look down on us. Sometimes they really want to give up. . . . In the end, I still persisted. So, I always feel very happy about those gains. Overall, this week is a small gain.

7/31---8/6

Time flies, blink of an eye has passed, look back, really feel that the internship is tired, hard. But when I calculate my own harvest, I feel that the internship is a necessary process for us to grow and let us learn.

To be honest, until now, I have realized deeply that people are involuntarily in the society, and I know why students who have not studied always tell me how happy I am with envious eyes and tone. I also know that the classmates who came back from work told us about the grievances of the school, the meaning of the light smile, the envious eyes.

It is impossible for people to maintain the mentality of the students in society. In the past, as long as we said that students always get some care, now, no, you or students may get their understanding of your mistakes, but Similarly, they will not trust you to do well, nor will you be complicated by a simple matter.

The manager is very good to me. I also know that she is teaching me how to do it. Even if I make a mistake, I will forgive my oysters, but the customers will not, they pursue the interests and benefits. This is the case with society. If you want to adapt to it, you have to suffer first. Perhaps this is the purpose of the internship, let us know the society in advance in order to better adapt to the society.

8/7----8/13

Starting this week, I often stayed in the travel agency because the manager often went out. I often go out to take the group, because those groups ask our manager to bring it. Xiao Wu is going to Wuyishan. I have to stay in the company. There are not many people in the company. I am here, and the manager sometimes comes. Therefore, learn how to receive guests and open a ticket. If you are idle in a travel agency, you will be idle, and you will not know what to do all day.

I had to look at the itinerary. At this time, I especially hope that there will be a phone call. Some guests have to ask about the itinerary, even if it is just asking. This week is like this, very boring, very leisurely. When Xiao Wu came back, it was so happy that I could finally not be alone. Happily asked her about the feeling of going to Wuyishan, although she said that she was climbing, not very good-looking. But I still regret that I can't go. I hope to have the opportunity to go next time.

8/14-----8/20

Entering the middle and late August, the travel agency has also begun to get busy. Because of this, the travel agency often only has me and Xiao Wu, so answering the phone, checking the ticket status, answering the guest's question becomes something we must do. However, there is a way to learn how to quote, and be familiar with the latest developments of some of the more popular attractions. You need to know the situation of the car, the ticket, the meal, the accommodation, etc. In short, you have to learn a lot.

On the 17th, Xiao Wu went to Dajin Lake. I and Xiao Huang went to the wild valley on the 18th, with a group of primary school students. The children are very cute, my sister and sister called me, I feel so happy, but happy, but also pay more attention to their safety. Some places to go are very steep, and the guides are also going too fast. These are the places I want to pay attention to.

When I came home, when I saw them taking things for me, I felt that the hard work of today is worth it. After bringing the group back, the deepest feeling for me is that if you treat the guests with sincerity, you can get the same heart. You respect others and others can respect you. Although some people take care of them as a matter of course, you are instructed everywhere. But most people are still very good.

8/21----8/27

Start to compare the system's learning quotation, the manager will give us guidance on how to quote the route, and there are different prices in different places. How to ask. Also, let us talk about what to pay attention to when you have finished the group, what to know, mainly through those places, let us write the experience, pay attention, and so on.

In this way, we can get knowledge from each experience and know how to deal with the same problem that occurs next time. Sometimes I really feel so angry that my head can't remember, so forgetful, some prices are clearly remembered yesterday, and I forgot it today.

I am very angry and angry with myself. I have been in Quanzhou for almost two months. It’s really fast. Repeating the same thing every day, looking at the same content, sometimes really feels boring.

It is almost September, and the school is about to start school. At this time, I miss the time when I am studying at school. I also want to see classmates who have not seen in the past two months. Don't know if they are okay? Is the internship going smoothly? The more I miss it, the more I miss it.

8/27---9/3

Beginning this week, Sister Sue will start preparing for the Tourism Festival, call a travel agency outside Quanzhou and ask them to come. Send a list and discuss things with the Tourism Bureau. Busy can not be handed over. Xiao Huang also went to run her business. I and Xiao Wu were blind in the big eyes. I feel that it is not necessary to have a long time in the travel agency. As long as two months is enough, it is best to choose 9- In October.

Now, I feel so boring. There is nothing to do every day. Running the business, we have just arrived, there is no customer group, with the group, there is no group recently, there is no call for us, we can only see the store in the travel agency, it is really boring. The Tourism Festival was held on September 4th, but there was no such thing as us. Su Sister and Xiao Huang were not available. At that time, there was no one who came to the travel agency to ask, what to order.

I don't want to think about the situation at that time. I really want to go home now. The mood stayed at a low tide, and there was nothing to work on. Unlike Xiao Wu, you can go home and charge once a week. This week is inefficient and unintentional work.

9/4-9/10

Entering September, the travel agency has been busy, especially since the tourism festival has begun this week. Our managers can't see people all day, and go to the Tourism Bureau every day. On the day of the festival, there is a food festival. Every travel agency has to send one person to participate, and you can get a food roll worth 50 yuan. The manager wants me to go. The food festival is very lively, but I don’t know if it is in that food. The face of the volume is gone, at least I am like that.

The food festival is a good one. There are at least forty or fifty stalls, and there are at least thirty kinds of foods. Some of them are not necessarily the same as the foods that I usually see. I am dazzled by the sights. I don't know what to buy. After a round trip, the harvest is also quite rich.

It’s hard to leave a look at what I didn’t buy, oh, but the food roll is gone, I have to rush to work, and I have to leave. The manager also asked me and Xiao Wu to go to the various attractions in Quanzhou with the invited guests for free. Although I can see the places I have never been to, I feel very awkward. After all, we are taking a ride. of.

This week is still very happy, I have seen a lot of big people. The travel agency also began to do things independently. The other time passed when I was bored watching people coming and going.

9/11---9/17

After the festival was over, the manager began to deal with the backlog of travel agencies after he had finished the festival, especially one of the vip groups, which was particularly difficult to get. Let the people who are busy with us turn over, the trips are made again and again, and they are denied again and again, and they are re-started again and again. Finally, the itinerary is finally finalized. However, before the trip, the steps of each trip should be determined again. The matter of the matter made our manager busy early and late. The manager said: "If you haven't gone out, you will be tired and die. If you go out, don't you know how to get tired?"

Originally, the manager could ask someone to go, but the guests were more difficult to get, so they had to go. This means that the manager has to go out for ten days. Therefore, she has not been assured of travel agencies, especially the National Day is coming, there are more things to do.

Had to confess to the East, Xixi. On September 17, the manager left. It is worth mentioning that I and Xiao Wu went to see a tourism bureau planning, and spent a few million to build the party "Bright City" is about the historical changes in Quanzhou. very nice. The work of the travel agency has lost a sense of freshness to me. I feel like this every day, sometimes I feel bored. I think that the school should start school, I don’t know if other people are good. A little homesick.

9/18—9/24

In this week, basically, I was with Xiao Wu at the travel agency. Other people went out to run business. I didn’t see people all day. I and Xiao Wu had to look at the store. On the first day of the manager’s departure, I opened three tickets and two train tickets a day. Xiao Wu also opened a ticket, but I didn’t have the money to get the ticket. I had to call another business manager, Lu Ge. Let Lu Ge be depressed, because he has to go to get the ticket every time, huh, who told him to have money!

The manager left, the atmosphere of the travel agency was a bit slack, and the manager was so imposing, and each of us was afraid of him. I was very busy with Xiao Wu this week. I was very busy watching other people, but my face was smiling. I really felt that I was redundant here. I didn’t know what to do all the time. I wanted to help and help. On, it’s a bit like a year, how is it slow? I haven't had a break for nearly a month, and things always happen when I have to rest, so I don't have a chance to take a break.

Now that the manager is gone, I have no time to rest, and when the manager comes back, it is time to go to Golden Week, and it is even more impossible to rest. When can I take a break, the internship has arrived at this time, and it has been numb, and there is no passion or enthusiasm. I really have to feel: I am so tired, I want to rest.

9/25-10/1

The manager came back in a few days. She was fine a few days before she left, but the closer she was to the Golden Week, the more important the manager was. This made us want her to come back soon. Now, finally, the manager has passed. I came back in two or three days, but I was a little afraid that she would be back.

However, in any case, the manager came back, but the next day, when the manager went to the group, he was robbed and fell from the car and was injured. The manager still insisted on going to work, so I really admire her strength. Gold is good, and I have not been idle. I went out three times this week, all with a group.

There are two times that are still connected together, that is, No. 30 and No. 1. On the 30th, there are more than 400 people. Although there are still a few tour guides, the manager also has to go, but the arrangement of the big team is not very smoothly. On the 1st, I was only a tour guide.

Fortunately, the team is full of good, but the two days of the group, so that my throat can not stand, plus I have already had a cold and cough. The condition was added, so I rested on the 2nd and finally rested. I am so tired this week, I don't want to say anything more.