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Car professional internship Zhou Ji Fan Wen


After three years of professional system study at the university, I have a certain understanding of the relevant theories and knowledge of the market. However, most of this cognition only stays at the theoretical level. In order to combine the theory we have learned with the reality, the department has arranged this August internship. The first hurdle of the internship was to find a unit. With a feeling of uneasiness, I began to look for an internship unit. I have targeted the Guomao Road, which has concentrated a large number of companies and enterprises. It is also relatively easy to find an internship unit here.

In this week's internship unit, I tasted the joy of harvesting, chewed the frustration, and learned a lot of knowledge that I couldn't learn in class. It was a very precious lesson and benefited a lot. Through this time, I also have a further understanding of my own learning and development direction: learning is not only about learning textbook knowledge, but also more importantly, learning how to apply what I have learned to practice.

September 15, xx

The first week of internship - "sincere"

I am very happy today, because the warfare arrangement is arranged under the Changzhou car rental company: today is September 10. On the first day of my work internship, I was worried about the internship. I heard a lot of rumors about the interns, saying that they are either treated as transparent people in the unit or they are doing some chores, so they are worried that they will They are the same.

Stepping into the office, I saw a few strange faces. I smiled and greeted them. From that day on, I developed a habit. Every morning I saw them smile and say "morning" or "good morning". That is my sincere greeting. I always feel that there are often some subtle things that are easily overlooked by us, such as a soft greeting, but it expresses the concern for colleagues and friends, and makes others feel valued and cared for. In just a few days, I was able to mingle with my colleagues, and I was worried that the "transparent people" did not happen. I think it should be my sincerity in exchange for the trust of my colleagues. They treat me as a friend and are willing to assign work to me.

Therefore, people must be "sincere" and must be "sincere" in doing things. Doing things must be done step by step, not to say that it is a rigid program that must be observed. What is the truth, don't know how to understand, this is different from the wrong work, you can change it! This is my first week of harvest.

September 23, xx

The second week of the internship - "active attack"

When you can choose, take the initiative in your own hands. I think a lot of people like me, when they first entered the internship unit, they all did a similar job of copying and typing. Perhaps my colleagues think that you are a junior, you have to start small things, but sometimes, because they have no bottom, do not know what you can do.

Doing "tricks" is a necessity for work, but it does not allow me to learn anything. I decided to change my destiny. Some things can't be chosen, and some things can be chosen. Of course, the work within the job must be completed carefully, but the courageous "active please" can win more opportunities for you. As long as you are diligent, diligent, and diligent, you will have unexpected gains. Such as: when there are enterprise personnel to write off, or to apply for a new contract. I will go to see it whenever I have time, and ask my colleagues if I have the right time to ask questions. In this way, I will slowly learn more about myself and know how to deal with it.

September 31, xx

The third week of internship - "organism"

If you don't want yourself to be in a hurry, you should develop a good habit of being disciplined. "All things must be organized." This is the advice the manager gave me. This is by no means an empty talk. Dealing with the contract, if you don't pay attention to the rules, will make you busy and inefficient but inefficient. Business people come and prepare a lot of information, such as: business license, business certificate, application form, and so on.

We must have an inspection, calculation, and reasonableness. An accomplished general manager told a story: When he was a department manager, the president was surprised that he could handle the letters of the mountain every day, and the other managers' tables were always messy with letters. The brother said, "Although there are a lot of letters every day, I sort them by urgency and importance, and then deal with them one by one." The president then extended this practice to the whole company, and the operation of the whole company became orderly and efficiency improved. Developing good habits that are organized and organized can make us benefit a lot from our work.

October 10, xx

The fourth week of internship - "dedication"

Everyone here is taking the time to learn and learn by doing. This kind of hard spirit gives us a feeling of wanting to integrate into them. This will be a great advancement in our future life. Only by insisting on learning new knowledge, having a heart that loves work will make you improve. There is such an atmosphere here, and every staff member loves their position and work. This is hard to learn in school. If a person is not dedicated, his work will not last long. It may take a few months to leave! This kind of work is not as good as it is! Be aware that interest and enthusiasm can be cultivated. So work requires a "dedication" heart.

October 20, xx

Today I am very puzzled, there are guests complaining about me. It’s really not my fault, it’s the guest’s unreasonable trouble. But the guest is God. It is our god of wealth. I can only go back to the dormitory and turn on the radio to adjust my mood. It is still like that. The same is the melody, so everything seems to have not changed. Today is a replica of yesterday, and tomorrow will be a repetition today. Life is so slowly rushing to the end. Looking back suddenly, the footprints of the past built behind the graves of memories. I am never good at talking, never, I have always believed that "silence is gold."

However, now I know that the era of silence is long gone. I am out of place with my society. Sometimes, looking at the neon light fantasy: wake up, if I can be good at talking, how good it should be. So, tomorrow, I am addicted to fantasy.

The years are ruthless. When I wake up from my sleep, the hot summer has passed, and the early autumn is accompanied by a pleasant breeze. I remember that Mr. Ba Jin once said: Youth is a beautiful thing. But in my impression, it is no value for me to remember. There is no such thing as a colorful life, no laughter. Take it with the sky. I am looking for the beauty of youth in this mundane day. However, I still can't find any sporadic 'beautiful things'. Maybe, just that I am too pessimistic!

November 20, xx

I have been there for a few days in a few weeks. My internship weekbook has not been written yet. I just sat in the Internet cafe and thought about it for a while before I typed it in the mailbox. The internship has been more than two months, and it is said that learning things do have a lot of things to learn in the enterprise, but the theory and the reality are out of touch, making learning more difficult.

Learning books is not practical, and learning companies is not comprehensive enough. If I will continue on this road, what I have to do is to be at the forefront. Through your own understanding of the company, truly consider the business and serve customers. What should an internship learn?

This is a question I have been thinking about. Internship should not be a simple operation, but more importantly, the attitude of learning business work, the overall cooperation of the study department, learning business measures, and cultivating your own work sentiment. Sales is a very rigorous science, with a serious work attitude, collaboration with colleagues, plus their ability to work and comprehensive quality, these are the internships to work hard, but also want to become a good marketing staff Go and do it.

November 30, xx

I entered Changchang Industrial Co., Ltd. on September 10, xx. After entering the company, after a week of business training, I started a five-month trial at the self-driving rental front desk of Changdao Company. During this five-month work, I learned a lot about the business of car rental, and also met many customers and businesses. I experienced the hard work and gains of this work in the communication with customers. I learned a lot of knowledge that I couldn't learn at school, and I also increased my knowledge and social experience. I have a deep understanding of these 5 months.

The thoughts and feelings of these days are now stated as follows. When I first entered the company, the customer service manager gave us short-term training. The main training contents include car rental business and automobile maintenance business. During the training process, I realized that the work we are going to do is to face the customer's business promotion. In the process, whether to sell our products to customers is the most important part, and this means not only your business. Familiarity also means how you communicate with others.

This is the weakest link in my personality - not good at communicating with people, usually unable to contact the guests actively or in the process of communication is often unsettled. Learning is to learn how to overcome these weaknesses and truly face the guests.

When faced with the car rental business, I faced many difficulties. Or if you forget a certain link in the business process, or you can't cope with all kinds of guests, you will have a lot of mistakes in the initial business acceptance process, and you will not have the confidence to do it when you are in a hurry. Finally, under the guidance of the predecessors who took our business, we gradually became familiar with the business operations, and gradually became confident in this work, and had the idea of ​​continuing to work hard. Under the guidance of the seniors, they gradually mastered the business process and were able to operate independently.

In the past few months of working at the car rental front desk, I have learned a lot of knowledge and common sense, and gradually got into the character in the process of contact with the guests. Of course, there are still many shortcomings and shortcomings in itself: ideologically individualism is strong, arbitrariness is large, it seems not humbling and sloppy, not being modest and cautious and obeying respect; sometimes words and deeds do not pay attention to restraining themselves; work initiative Not enough to play, not enough for the foresight and creativity of the work. These are some of the obvious shortcomings that I have shown in my work, but I will strictly demand myself and try to correct these shortcomings and do my best in my work.

The car rental business is something I have never touched before, and my professional knowledge is also different. But the patient guidance and help of the leaders and colleagues of various departments of the company have made me adapt to the working environment of the company in a short period of time. I am also familiar with the company's entire operation process. I would like to thank the company's leaders and colleagues for their guidance and help to me, and for their reminders and corrections about the mistakes in my work.

In the past three months, I have learned a lot and I have learned a lot. My biggest achievement is that I have made great progress and improvement in both professionalism and ideological realm, as well as in business quality and work ability. Continuously advance and improve in the work. I understand that the bright future of the company depends on everyone's efforts to create. I believe that with the joint efforts of all employees, the company's bright future will be more brilliant. In the future work, I will work harder and improve my job with a modest attitude and full enthusiasm, and look forward to a bright future together with the company with a brand-new attitude!

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