Director of the Office of Letters and Calls

Feng Gang, Director of the Office of Letters and Calls of the District Government of Bazhou District
In xx years, with the correct leadership of the district committee and district government and the help and support of our cadres, through their own efforts, they have greatly improved their ideological and business standards, and successfully completed the work throughout the year. , learning tasks, and achieved certain results. In accordance with the "Interim Provisions on the Assessment of Party and Government Leading Cadres" and the "Interim Provisions on the Examination of National Civil Servants", the current year's thinking, work and integrity are as follows:
I. Strengthening theoretical study, improving ideological and political literacy, strengthening theoretical study, improving theoretical standards and solving practical problems, and transforming the subjective world while transforming the objective world are the basic requirements for leading cadres in the new era. Because of the nature of their work, they should contact the petitioners who reflect various issues every day, and publicize or explain the laws and the policies of the party and the government. This has higher requirements for learning and understanding new knowledge. To do a good job, you must first use your own theory to arm your mind, to understand the spirit of your superiors, and to understand the essence of the spirit. Therefore, I insist on reading all kinds of articles every day, and do a good job of reading notes, and strive to achieve integration, contact with reality, and give inferences. This year, in particular, we have a relatively deep understanding of the spirit of the Fourth Plenary Session of the 16th CPC Central Committee on improving the party's ability to govern. We fully understand that the important thinking of the "Three Represents" is the foundation of our party, the foundation of our ruling, and the strength. The profound connotation of the source. According to the changing development of the situation, I pay great attention to learning new knowledge, familiar with new disciplines, and trying to adapt to the new situation and the requirements of new tasks for my job. Pay attention to learning the latest knowledge about economy, politics, science and technology, law, and combine learning theory with other new knowledge, broaden your horizons, broaden your thinking, and enrich yourself. While studying hard, I have strictly abide by the rules and regulations of the committee in the past year, and can attend the work on time, obey the law and pay attention to unity. In the work, humbly ask the leaders and veteran comrades to benefit themselves.
Second, work diligently, complete the task of the letter and visit work
In 2004, we handled a total of 5,660 letters from the people, which was 7.2% higher than the previous year. Among them, 1,799 letters were received from the people, down 1.6% from the previous year, and 3,864 people were up 11.5% from the previous year. During the visit, the group had 151 batches of 2,976 person-times. The number of batches and people increased by 26.9% and 18.2% respectively compared with last year. The number of collective petitions reached 34 batches in the city, which was 35% lower than that of the previous year. The report was submitted to the district committee and district government leaders. 663 letters were received, accounting for 36.9% of the total number of letters sent by the people; 363 letters and visits handled by the leaders of the central, Shengshi and district committees and district governments were handled, with a completion rate of 98% and a final rate of 90%; The petition was selected for 11 issues. In the face of such heavy letters and visits, I led all the comrades in the petition office to practice the important thinking of the "three represents" in practical work. I sincerely hoped to solve problems for the petitioners, and actually solved the problem of old letters and visits. good grade.
1. Change the work style and change the people's petition for the cadres to visit. In 2004, I organized party members and cadres to carry out the advanced nature education of party members, focusing on the spirit of the Fourth Plenary Session of the 16th CPC Central Committee, taking the work style of change as a breakthrough, and focusing on solving the problems in the execution ability of letters and visits. To this end, we adhere to the principle of "emergency, urgent, special affairs, difficult things, hard work, and troublesome things", and establish a service consciousness that "we would rather make us difficult and prevent the people from being embarrassed". The focus is shifted to rural areas, factories, and neighborhood committees to deal with problems on the spot and resolve conflicts. Over the past year, I led the comrades of the office to the grassroots level. I went to Huangbai Village of Yushan Town to deal with the peasants’ collective petitions to reflect the problem of imposing fraudulent loans for poverty alleviation in the village branch, and went to Sanhui Town to handle the individual petitions to reflect the forced request of the relevant departments to enter the unqualified The problem of the market, to the Yuxi Middle School to deal with the problem of land ownership, to the power company and the adult education office to coordinate the problem of pole migration in the urban network transformation, to the Baimajing neighborhood committee to deal with the problem of the dirty environment in the original winery area To the Lefeng Township, he handled the problem of the car accident of Wang Suqiong, a village kindergarten teacher, and went to the Houxigou Reservoir to deal with the remaining problems of the migrant workers He Zuojun’s eyes and eyes, and went to Jinshan Township to deal with the problem of the affair.
2. Carefully handle the people's letters and warmly welcome the petitioners. In the past year, I personally read and approved 1,799 letters from the people. I have done a good job in reading every letter from the people. There is no such thing as a wrong turn, a miss, or a loss. The reception people visited more than 1,300 people. The hospitality was warm, the legal policy was explained, and the problem was handled properly.
3. Establish a letter-visiting hearing system and innovatively solve new problems in letters and visits. With the continuous deepening of reforms and the continuous development of the economy, various contradictions and disputes have become increasingly prominent, which has become an important hidden danger affecting social stability. The complaints and complaints of old households and difficult letters and visits have become a major problem that has plagued the work of letters and visits in the whole region. In this regard, on the basis of in-depth research, I have established a letter-and-visit hearing system with the district committee and the district government, and personally wrote the Interim Measures for the Letters and Visits of the Bazhou District of Bazhong City, which was issued by the district government office in 2004. The trial began in the year. Chen Shilan, a farmer from Shuangfeng Township, used the agricultural network to transform the agricultural community to send workers to cut the trees in front of their houses. The injured villages were not handled well. They repeatedly visited the city and district. In order to solve this old problem, in May 2004, I The leaders of the District Letters and Visits Office, the Public Security Bureau, the Health Bureau, the Yushan Working Committee, and the Shuangfeng Township participated in the event, and invited local party members, deputies to the National People's Congress, members of the CPPCC and the public to participate in the delegation. The first petition hearing was held in Chen Shilan's home. . Through the evidence from all parties and the explanation of the experts, the investigation team took into account the actual situation of her elderly and sick family, and gave her a one-time subsidy of 1,500 yuan, and she was relieved of the various matters that she and her husband’s villagers would discuss in the future. share the expense. Through the hearing, Chen Shilan realized that his condition was not caused by the injury of the rural network, and expressed gratitude to the party and the government for their care.
4. Establish an online petition platform and expand new channels for letters and visits. With the rapid development of the Internet, electronic letters and visits have become a more convenient way for people to visit. In order to adapt to the new situation and provide more and more convenient, fast and all-round convenience services to the petitioners, I personally planned and started to establish the "Pazhou Letters and Visits" website on the Internet. The website address is /, which opened up the district's point of view and exchange of experience. Cases, legal advice, legal policy advice, photo news, Bazhou customs, etc., through the message board and e-mail to receive feedback from the public, and timely feedback the results to each other, adding a new connotation to the petition response system.
5. Do a good job in secretarial work and take the lead in writing a manuscript. An important task in the work of petitions is to reflect the work done through the text, which requires good secretarial work and improved writing standards. In the past year, I personally wrote the "Opinions on Further Strengthening the Work of Letters and Visits" of the District Committee and the summary of the work of letters and visits in 2004, writing 14 investigation reports dealing with major petition cases, and examining and approving 90 letters of complaints. Do a good job in information research, and issued a total of 8 letters and visits briefings throughout the year, providing 11 letters and interviews for leaders, summarizing 2 advanced models at the grassroots level, writing 2 research articles for petitions, and 5 papers for use by superiors. Among them, the article "Promoting the peasant's good son activity in the Bazhou District Letters and Visits Office under the cadre to solve the people's hardships" was published in Sichuan's "Community and Public Opinion" magazine.

Third, strengthening party spirit and consciously safeguarding the unity and unity of the team is an important guarantee for us to do all our work. A unit, a department, and comrades can only work together in a harmonious atmosphere if they unite and work together to form a harmonious atmosphere. Although there are not many people in the petition office, it is a small unit, but the sparrow is small and complete. I have been engaged in petition work for 16 years. I am a veteran on the front of the petition. But I never rely on the old and the old, but I am stricter in asking myself. I will never talk about unprincipled words and I will not do anything without principles. First, adhere to democratic centralism, conscientiously implement the organizational principles of "collective leadership, democratic concentration, individual brewing, and decision-making", obey the collective leadership of the party branch, maintain the centralized unity of the leadership team, and resolutely implement the decisions made by the branch. And work deployment. The second is to maintain the unity of the branch and the administrative leadership. Since I work in the office of the district committee and the district government, I pay great attention to maintaining regular communication with the two deputy directors, exchanging opinions, and always studying the major problems of the room. , do not form a unified opinion will not go on. At the same time, I often listened to the opinions of the deputy directors, and achieved mutual support, mutual help, mutual understanding and mutual cooperation in the work, which formed a strong unity atmosphere inside the branch and the administrative leadership team. I deeply feel that working in such a team is comfortable, energetic, and endless. The third is to pay attention to all aspects of the opinion, especially the opposite or different opinions. This is not only a respect for others, but more importantly, it is very beneficial to improve your own work ideas and prevent similar mistakes. At the same time, they dare to criticize and self-criticize, never retaliate, and actively communicate with their comrades and work together in harmony.
4. Integrity and self-discipline, diligent and law-abiding, although the petition office is a clear water trick, I also know that my power is not big and not high, but even so, since the party has given me this power, I have to cherish it, never The use of the party and the people to give me power can only be done in a down-to-earth manner for the party to work for the people and not for personal gain. Therefore, in strengthening the work of building a diligent and honest government, I have always adhered to three viewpoints: First, adhere to the high degree of unity of the party's work style and clean government construction and the work of letters and visits, and in essence understand the role of the party's work style and clean government construction in promoting letters and visits, thus Strengthening the consciousness of building the party's style and building a clean government; second, adhering to the integration of the party's work style and building a clean government and fulfilling its duties, taking the party's style and building a clean and honest administration as the basic guarantee and important basis for fulfilling its duties; third, adhering to the party's work style and clean government construction and work performance The fundamental purpose of strengthening the party's style and building a clean government is to regulate the operation of the "two powers." Based on the above three points of understanding, in the overall deployment, I have always regarded the construction of party style and clean government as a link and a program of letters and visits, and deployed them together to supervise and inspect. In terms of specific operations, I strive to take the lead in obedience, lead by example, be fair, do not follow the rules of ignorance, work style, diligent and honest, and play a good role in the demonstration. I often warn myself to keep in mind the party's purpose, to abide by the "Integrity Guidelines", to abide by the "four inaccuracies" of the Provincial Commission for Discipline Inspection, and the "four disciplines" of the district committees and district governments. In the investigation and handling of letters and visits, we do not “eat, take, card, and ask” to the petitioners and the units concerned. In the financial management of the unit, we do not greet the collective property. Over the past year, he has strictly implemented various rules and regulations for the building of a clean and honest government, firmly established the five names of pretense, power, money, color and sentiment, and established a good image of a party member cadre with practical actions.
Summarizing the work in the past year, I feel that there are gains and losses in the income. The deficiencies are mainly manifested in three aspects. This is also the direction for my further efforts in the future. First, we must raise the level of understanding. Especially for the problems and difficulties that may arise in the work, we must pay attention to grasping the whole and enhance the foresight of the work. At the same time, we must pay attention to prevent the fever of the mind, handle the simplification of things, and always maintain a strong sense of urgency. The second is to prevent rushing for success. For the deployment and requirements of the work, we must fully respect the reality, reflect the hierarchy, treat the difference differently, and gradually and gradually avoid all-inclusive. The third is to avoid asking people. It is understandable to have high standards and strict requirements on the whole work. However, on some specific issues, everything cannot be perfect, because people, things, and time should reflect differences to avoid inadvertently hurting the enthusiasm of comrades. Let everyone's enthusiasm play well, protect and create a good and healthy situation.
The above report, please ask the leaders of the assessment team and the comrades in this room to comment, welcome more valuable comments on my work, and take this opportunity to express my sincere gratitude to the leaders and comrades who have always cared, supported and helped me.
January 19, 2005