Report of the dean of the hospital dean in 2019

Leaders, Honourable Members:
Now, I will give you a brief report on the ideological work of 2019. Please review and comment.
I. Performing my job status I was transferred from the County Second Hospital to the County People's Hospital as the Dean in March 2003. For more than a year, under the correct leadership of the county party committee, county government and the competent bureau, guided by the important thinking of the "three represents", we have led the cadres and staff of the whole hospital, pioneering and innovating, advancing with the times, and creatively carrying out work. Completed various tasks. Looking back at the work of the past year, there are mainly the following aspects:
Taking the opportunity of establishing a "People's Satisfaction Hospital", we will focus on strengthening the service awareness and brand awareness of the staff of the hospital.
In April this year, the Provincial Health Department advocated the establishment of a “People's Satisfaction Hospital” activity in the province's medical and health units. This activity is a very good measure for improving service quality, establishing hospital image and promoting hospital development. In order to carry out this activity in a solid and effective manner and promote the work of the hospital, we mainly work on the following four aspects:
First, work hard to improve the quality of medical care, and strive to improve the awareness of medical quality, and form a good atmosphere of "quality hospitals." We have established and improved the necessary medical quality management organizations with “clear hierarchy, clear responsibilities and functions in place”, perfected various medical systems and formed a strict supervision and punishment mechanism, and implemented a series of measures and methods to ensure medical quality. The business dean conducts business rounds at least once a week in a clinical department, and the relevant functional departments go to the ward every week to check the implementation of the medical quality system. Since the launch of the activity, the quality of medical care has improved significantly, and no medical accident has occurred throughout the year. The hospital business volume has also grown rapidly. The number of outpatients and inpatients increased by 10% and 21% respectively over the same period of last year.
The second is to work hard to improve medical services. In order to make the establishment activities recognize the position, the measures are in place and the effects are in place, the hospital regards the establishment of activities as a “people's heart project” and “practical project” to provide patients with the most intimate “humanization”. "Service", launched the empathy, put yourself in the patient's point of view, starting from the patient's thinking, advocating the zero-distance contact between doctors and patients, launched more than 40 measures for the benefit of the people, the humanized service throughout the entire process of medical services . At the same time, a service quality survey was conducted once a month, a patient relatives symposium was held, the requirements and opinions of patients and their families were widely understood, and social supervision was consciously accepted. The hospital hired 10 volunteer supervisors and set up a complaint box and suggestion box in a conspicuous position. The complaint telephone number was announced, and the attitude of “selling over and being happy” was accepted with humility. As long as the requirements are feasible and the opinions are reasonable, the hospital will fully solve the problem and seriously rectify it until the patients and their families are satisfied.
The third is to work hard to control medical expenses, so that patients can enjoy the best quality service at the lowest cost. This year, we will clean up more than one hundred high-priced, new drugs that can be replaced by ordinary drugs, out of the hospital medicine rack, and all drugs at the same time. The implementation of the purchase price has effectively reduced the cost of medicines and lowered the price of medicines. The average price reduction rate has reached 40%. According to incomplete statistics, the hospital has benefited more than 1.6 million yuan. At the same time, all departments are required to adhere to reasonable examination, rational use of drugs, reasonable treatment, advocate low-cost, good effect of "simple treatment", correct the behavior of indiscriminate examinations and open large prescriptions, and have developed a basic drug based on common drugs. Medication Catalogue, in the scope of medication structure and medication, guidance and control of clinical medication, establish a three-line three-level management system for clinical medication, strictly control the use of imported and valuable drugs, so that the proportion of total drug revenue in hospitals From 62% in 2002 to less than 50%, it effectively controlled the unreasonable growth of drug costs.
In order to standardize the hospital's charging behavior, the hospital's internal audit department was set up to conduct irregular audits of various hospital departments' charges. For the fees charged for super-standard charges and decomposition projects, in addition to the fees returned to the patients, the parties were given financial penalties and implemented. With the one-year effort, the cost per hospital visit and the daily fee per hospital bed decreased by 7.6% and 11% respectively compared with the same period of last year.
The fourth is to strengthen the work style of the health industry, in accordance with the "eight industry disciplines" of the Ministry of Health and the "six inaccuracies" of the provincial health department, improve the medical ethics evaluation system, the results of the evaluation and the salary of medical staff, The promotion of professional titles and the evaluation of the first evaluation, increased the investigation and punishment of violations of discipline and discipline, and implemented the "one complaint waiting for posts" system for the public to reflect the medical ethics. This year, the hospital handled 5 people and things that violated the rules and regulations, and 2 of them were subject to post.
Since the launch of the activity, the complaints of the people have gradually decreased, and the satisfaction has gradually increased. The people in charge of the hospitals in the city and the county have been inspected by the hospital to conduct comprehensive supervision. By taking reports such as listening to reports, reading materials, on-site assessments, visiting departments, investigating patients, and holding symposiums, the establishment of our hospital was fully affirmed. The satisfaction of outpatients in the comprehensive evaluation was 90%, and the inpatients were hospitalized. The satisfaction rate is 95%. At the end of October, our hospital has successfully passed the assessment of the County Health Bureau and won the county-level “People's Satisfaction Hospital” and has applied for the municipal “People's Satisfaction Hospital”.
Highlight key points, strengthen discipline construction, and focus on building a talent structure for hospitals.
Grasping discipline construction is the basis for improving medical quality and an important guarantee for hospital development. In view of the fact that the current discipline construction in our hospital is not standardized, the advantages and characteristics of the specialty are not obvious, and the phenomenon of talents being broken is based on the development direction of contemporary medical technology and the actual situation of each department, giving full play to the regulatory role of the market and constructing the discipline. Adjust, highlight key points, develop strengths, and support characteristics. In terms of personnel training, the hospital adopts various forms to improve the technical level of medical personnel, and shifts the focus to the training of specialist talents and academic leaders. This year, more than 10 young doctors with good business skills and strong work ability have been selected to study in famous hospitals in Beijing and Shanghai. This has laid a certain foundation for improving the talent structure of our hospital and improving the technical level and medical management standards of our college. At the same time, in the preparations for the year, the surgery will be divided into three sections. The Department of Obstetrics and Gynecology is divided into gynaecology and obstetrics. It gradually forms a pattern of people with majors and major departments, and enhances the core competitiveness of hospital medical technology.
Increase investment in science and technology and further improve medical infrastructure.
To have a place in the fierce competition in the medical market, not only should we have a high-quality, high-quality, high-quality medical team, and medical equipment should closely follow the clinical needs. This year, in the case of unusually tight funding in the hospital, I tried to raise funds and invest more than 2 million yuan to purchase a large number of advanced medical treatments such as the American-made Beckman automatic biochemical analyzer, the Korean-made Liszt C-arm machine, and the Japanese-made Toshiba B-ultrasound. device. The hospital's scientific and technological content has been further improved.
Plan ahead and expand the development space of the hospital.
Due to historical reasons, the current business land area of ​​our hospital is only 23 mu, which can no longer meet the medical needs, and there is no possibility of expansion in the surrounding area, which further restricts the development of hospitals in the future. In order to further improve the environment for the people's health care, and lay the foundation for the development of the hospital, this year's hospitals will review the situation, from the long-term development combined with urban construction, convenient people to seek medical treatment, self-raised funds of 3.5 million yuan, the purchase of land next to the Silver Avenue 65 acres, used to build a branch of the People's Hospital. At present, the land acquisition work is nearing completion, and it is preparing to open roads and level the land.

Innovative service ideas, broadening the medical service market often based on the "people-oriented" concept, innovative ideas, the county's first health care center that integrates medical insurance, community services, and health checkups. Extend medical services to the community, community-based, family-based, and individual-centered, with health promotion as the goal, providing integrated services to the community. It has formed a new medical model in which the community excavated patients for hospitals and transferred them to the community center during the rehabilitation period. It initially explored a development path that can meet social health needs and save medical resources. At present, Jiankang Service Center is consulting for public medical examination. More than 3,000 people have achieved good social benefits and won praises from the public.
Actively participate in the establishment of civilized and hygienic city activities in our county to cope with the development strategy of “connecting long beading, integrating globalization, echoing new Zhangzhou, and building new cities”, and actively investing in provincial civilized and healthy city activities. The hospital established a leading group. Established an office, equipped with two full-time staff, and formulated a specific work plan. The hospital invested more than 20,000 yuan to improve the sanitation infrastructure of the in-hospital and out-of-hospital responsibility areas, such as laying floor tiles, dredging sewers, ground hardening and greening, etc., and comprehensively rectified the dirty mess in the out-of-hospital responsibility area. The requirements of the superior.
Second, the integrity of clean and honest self-discipline The development of the hospital, the key is whether the hospital team has cohesiveness and combat effectiveness. In order not to live up to the trust of the organization and the ardent expectations of the cadres and staff of the whole hospital, after taking office, the first thing is to do a good job in the construction of the team, and to do three things in the work:
First, take the lead in doing a good job in the unity of the party and government leadership. On the one hand, unite and rely on the hospital party branch to do the work, give full play to the political core and fighting bastion of the party organization in the hospital reform and construction, and pay attention to respect the leadership of the party branch in the work, so as to achieve "ideal exchanges, work Multi-ventilation, decision-making on multiple consultations." On the other hand, unite and lead deputy leaders to work hard, give full play to the role of deputy leadership, get along with the team leaders to do more peace of mind, work first, and assign their in charge according to the characteristics and expertise of the deputy leadership, and do Decentralization, pay attention to maintaining their prestige in daily work, and let them work boldly and independently in their respective duties.
The second is to take the lead in implementing the "four major disciplines and eight requirements" and adhere to democratic decision-making. Major decisions, cadres' appointments and dismissals, important project arrangements, and large-scale capital use have been discussed and decided by the leadership team. All the purchases of more than 10,000 yuan of equipment in our hospital are first applied by the department and accompanied by a feasibility report to avoid blindness. After approval by the hospital, the relevant departments will conduct an investigation and study, and listen to the opinions of relevant experts and users. Then report to the government procurement office to organize the tender. In the procurement of medicines, the hospital implements the practice of the pharmacy management committee, the pharmacy department, and the procurement personnel. The purchase of all new drugs is discussed and approved by the Pharmacy Committee. The hospital conducts competitive price-seeking purchases every six months, at the lowest price. Purchasing principles are purchased to avoid unhealthy trends in procurement. The purchase of other bulk items is also carried out by a special procurement leading group, which adopts fixed-point purchase and open tendering. In order to ensure the procurement of good materials, the Internal Audit Section was set up to understand the market conditions and increase supervision.
The third is to take the lead in clean and self-discipline. In daily life and work, we always strictly self-discipline, pay attention to personality cultivation, do not abuse power, and strengthen the role of example. Anyone who asks others to do it, take the lead in doing it. If you ask others not to do it, you will not do it. As the dean of the People's Hospital, there are many temptations that are usually faced. Self-discipline, self-promotion and self-love are very important. For this reason, they have set their own rules for their families at the beginning of their duties. All business matters are discussed in the office. Anyone who visits at home will not open the door. Reduced a lot of unnecessary trouble.
This time, I participated in the debriefing and deliberation. It is the supervision and concern of the leaders and the senators. I have inevitable deficiencies in the performance of my duties. I ask the leaders and the critics to criticize them. I will accept them with humility. Rectification. Under the leadership of the county party committee, the county government and the competent bureau, under the supervision and guidance of the county people's congress and the standing committee, I unite and lead the cadres and staff of the whole hospital to do a good job in every job, and make the medical care work for the people of the county. New efforts.
Thank you for your leadership and comments!