2014 Bank Teller Work Summary

Article 1:

My XX year was spent at the XXX Bank branch office. The XXX branch office is a branch office with a large volume of business and a wide variety of business. My job is to receive customer accounts, answer their relevant business questions, and Enter accounting documents, register books, and organize and keep accounting business information. Looking back at the work of the past year, I am a clear-hearted one. My self-evaluation is not beautifying myself and owning public opinion. My shortcomings are also unspeakable. My debriefing report is for everyone's comment. I welcome your comments.

First of all, I have always loved the socialist motherland, supported the leadership of the Communist Party of China, adhered to the four basic principles, abide by the law and abide by the law. By participating in the study of the Party School of the District Organizing Committee, I have gained a new understanding of the party's basic theory and the country's principles and policies, and further understand the fundamental purpose of serving the people and the spirit of the three important thoughts of General Secretary Jiang. It is full of expectations for the party's 16th National Congress to propose a comprehensive vision of a well-off society. Learning also makes me realize that there is no distinction between high and low jobs, and that we must work hard. If we do not work, we cannot reflect our own life value. At the same time, in order to improve my scientific and theoretical level, I participated in the undergraduate correspondence education of XXX University through the adult college entrance examination. I also learned computer knowledge by myself, and used the Internet to understand the international situation and major events at home and abroad. I broadened my horizons and enriched my knowledge. Life has been enriched.

At work, I am loyal to my duties and do my best. Leaders and colleagues have also given me a lot of help and encouragement. With the joint efforts of all of you, customers think that the services of XXX branch office are better than those of other banks. Well, I am willing to come here to open an account and handle the business. There were more than 200 accounting accounts opened last year. The number of accounting business has increased from XXX to XXX in the beginning of the year. The number of pens per capita is the highest. At the top of the list, every day is busy, the bank belongs to the service industry, and the work makes me face many customers every day. For this reason, I often remind myself that “being kind to others is treating others well”. In busy work, I still insist on doing "three-tone service", "standing service" and "smile service", patiently and meticulously answering customer's questions, encountering unreasonable customers, I also try to tolerate and understand him, and finally get Customer understanding and respect.

Looking back and checking my own problems, I think:

First, learning is not enough. At present, the new economy based on information technology is booming, new situations and new problems are emerging, and new knowledge and new science are constantly coming out. In the face of severe challenges, there is a lack of urgency and consciousness in learning. The theoretical basis, professional knowledge, cultural level, and working methods cannot meet the new requirements.

Second, when the work is more tiring, there have been loose thoughts. This is because their political quality is not high, and it is also a performance of world outlook, outlook on life, and poor resolution of values.

In response to the above questions, the future efforts are:

The first is to strengthen theoretical study and further improve their own quality. Familiarity with the front-end financial industry cannot replace the pursuit of a higher level of personal literacy. It is necessary to enhance the analysis and problem solving through the study of Deng Xiaoping Theory, market economic theory, national laws and regulations, and financial business knowledge and related policies. The second is to enhance the overall concept, change the work style, strive to overcome their negative emotions, improve the quality and efficiency of work, and actively cooperate with leading colleagues to do a better job.

Article 2:

In xxx years, I am full of the yearning for the financial cause and pursued into the xxxx branch. Here I will release the energy of youth and ignite the dream of the cause. Time flies, it has been a year since xx branch. In this short year, my life has undergone tremendous changes, both in work, in learning, and in thinking.

In the xx branch, I am engaged in one of the most mundane jobs - the teller. Some people may say that ordinary tellers talk about careers, no, they can do a brilliant career on the counter. Excellence begins with ordinary, perfection comes from seriousness. I love this job and use it as a starting point for my career. As an ABC employee, especially a front-line employee, I deeply feel the heavy responsibility. The counter service is a “civilized window” that shows the good service of the ABC system. Therefore, I am full of enthusiasm, sincere service, sincere service, and win the trust of customers with her positive working attitude.

Yes, among the employees of ABC, the tellers are the groups that directly face the customers. The counters are the windows that show the image of the ABC. The daily work of the tellers may be busy and monotonous. However, in the face of all kinds of customers, the tellers should be skilled and enthusiastic. Day after day, with thoughtful service, customers can truly appreciate the sincerity of the farmers, feel the warmth of doing business in the Agricultural Bank, such work is extraordinary, I am proud of my position! I ask myself to do the following: First, master the excellent business skills, and never relax business learning; second, maintain good professional conduct and abide by national laws and regulations; third, cultivate harmonious interpersonal relationships and live in harmony with colleagues. The fourth is to clearly understand the self, win the arrogance, and defeat.

Since I joined the work, I have been based on my position, working hard, learning business knowledge, and consulting with experienced colleagues. Only in this way can we really do the work that can stand the test of time. The little things that made me realize that as a front-line employee, I am destined to be ordinary, because he can't use the blood of the soldiers to smash the muzzle like a rushing warrior, bombing the bunker, leaving a hero's name for the world to proclaim. It is not even possible to broadcast summer harvests like farmers, and to harvest autumn harvests in summer. There is always a fixed harvest. Some are only repeated day after day, year after year, such as deposits, withdrawals, account entry, collection and release, marketing maintenance, ushered in such boring operations and complicated matters. In this ordinary post, let me deeply understand that greatness is in the ordinary, ordinary people can be dedicated, dedication to our enthusiasm, dedication to our sincerity, dedication to our youth. Ordinary we can create a wonderful sky, there is no foundation to come to the tall buildings, no ordinary where great! The value of life can only be sublimated and perfected in the ordinary dedication.

In the process of serving customers, I always insist on “thinking what customers want, urgency for customers, and worrying about customers”, providing customers with comprehensive, thoughtful, convenient and efficient services to achieve operational standards. Service specifications, politeness and decent manners have left a good impression on customers and won the trust of customers. In the actual handling of business, under the premise of ensuring compliance with the rules and regulations of the Bank, we can flexibly grasp the marketing method, provide customers with certain convenience, and provide personalized and fast service to customers flexibly and appropriately.

Perfection comes from seriousness. Based on the excellent service of the counter, we try our best to provide customers with more thoughtful services. Because there are no discerning customers, only imperfect services. In my daily work, I actively study new knowledge, new business, theory and practice, and master the various service skills. I started from a small matter, when doing business, try to be fast, accurate, and efficient, let customers wait less, run less, ask less, and provide customers with timely, punctual, regular, and always-on services.

Youth is the most precious time of life, because you are full of enthusiasm and energy, because you dare to dare to do it, and you are energetic because there are too many dreams and hopes! But in my opinion, the preciousness of youth still includes the unremitting pursuit and The integration of the team, the lofty moral cultivation, and the strong will, must be able to withstand the ordinary, based on the ordinary, indifferent to fame and fortune, and courage!

Today, we are concentrating the youth of the fire to the ordinary ABC position. The Agricultural Bank of China is moving forward step by step in this youthful alternation. In her clear annual ring, it will also deeply imprint the mark of our youth. Franklin has a famous saying: "Promote your career, don't let your career drive you." Today, I am here to promote my career. This stems from my pursuit of the value of life and my passion for financial career. Because I know that as a growing youth, only by combining personal ideals with the development of the agricultural industry can we give full play to our work enthusiasm, initiative and creativity, and realize our own in the process of creating a better tomorrow for the Agricultural Bank. the value of life.

Article 3:

When the page of the calendar is torn down, only the last page is left, and one year is so unconsciously, and it is silently spent. During the year, we used the computer keyboard to paint the sky; we watched a joy, a persistence, and a harvest. Book, check out, make subpoenas, and write books every day. Although there is no outstanding performance and earth-shattering career, we are dedicated and committed to our duties. We use this faint life, the meager work to outline the trajectory of life, and the joy of harvest.

During the year, I have always maintained a good working condition and strictly requested myself with the standards of a qualified cooperative bank employee. Based on my own work, I will delve into business skills so that I can dedicate myself to my ordinary post and send a light and a passion for the cooperative banking industry. As a frontline employee of the savings position, we should strengthen our business skills so that we can work at home and provide better, faster and more accurate services to our customers. With the goal of "customer satisfaction, business development", we will do a good job in service and establish a good window image of dedicated service. We will have a voice, a voice, a voice, and every customer will be happy and satisfied. As is well known, within the jurisdiction of the xx branch, the XX branch office is a busy point. The average amount of business per person per day is more than 100. The number of customers receiving the reception is one hundred and two hundred people, especially the small banknotes and the residual currency. Therefore, this kind of work environment forces me to constantly remind myself to be serious and serious in the work, strictly in accordance with the regulations formulated by the head office and sub-branches. The system is used for actual operations. I have consistently asked myself throughout the year. While I am doing my own work, I have used my experience in accounting work for many years to help other comrades. What kind of problems do comrades have? Just ask me, I will Careful answers. When I have problems, I will be very open-minded to other comrades. In dealing with business skills, I have a requirement for myself: three people must have my teacher, and they must do everything they can to learn. If you want to help others at work, you must improve your business. Savings is the foundation of the company. In XX years, with the help and support of the superior leaders and the assistance of colleagues, I worked hard to carry out the work, and completed the various tasks well.

During the year, I actively participated in political theory study and business knowledge learning. I was able to consciously abide by laws and regulations and various rules and regulations of the unit. At the same time, I worked hard to study business knowledge and continuously improve my work skills. Looking back on the work of the past year, I am conscience. In my work, I am devoted to my duties and do my best. The bank belongs to the service industry. The work makes me face many customers every day. For this reason, I often remind myself. "Be kind to others, it is to be kind to yourself." In the busy work, I still insist on doing a "smile service", patiently and meticulously answering customer questions, encountering unreasonable customers, and I try to be tolerant and understand. He, in the end, also got the understanding and respect of the customer.

Looking back and checking my own problems, I think: First, not enough. At present, the new economy based on information technology is booming, new situations and new problems are emerging, and new knowledge and new science are constantly coming out. In the face of severe challenges, there is a lack of urgency and consciousness in learning. The theoretical basis, professional knowledge, cultural level, and working methods cannot meet the new requirements. Second, when the work is more tiring, there have been loose thoughts. This is because their political quality is not high, and it is also a performance of world outlook, outlook on life, and poor resolution of values. In response to the above problems, the future efforts are: First, strengthen theoretical study and further improve their own quality. Change the work style, strive to overcome their negative emotions, improve the quality and efficiency of work, and actively cooperate with leaders and colleagues to do their jobs better. In the new year, I should step up my study, better enrich myself, meet the challenges of the new era with a full spirit, and sum up the past to learn from past experiences and lessons, and to do better in the future. The deficiencies and shortcomings in the work, please leaders and colleagues to criticize and correct.

In XX, I entered the XX branch with a yearning for and pursuit of financial career. Here I will release the energy of youth and ignite my dream of career. Time flies, in this short period of time, my life has undergone tremendous changes, both in work, in learning, and in thinking.

In the XX branch, I am engaged in one of the most mundane jobs - the teller. Some people may say that ordinary tellers talk about careers, no, they can do a brilliant career on the counter. Excellence begins with ordinary, perfection comes from seriousness. I love this job and use it as a starting point for my career. As an ABC employee, especially a front-line employee, I deeply feel the heavy responsibility. The counter service is a "civilized window" that shows the good service of the XX line system. Therefore, I am full of enthusiasm, sincere service, sincere service, and win the trust of customers with her positive working attitude.

Yes, among the XX employees, the tellers are the groups that directly face the customers. The counters are the windows that show the image of the ABC. The daily work of the tellers may be busy and monotonous. However, in the face of various customers, the tellers should be skilled in operation. Dedicated service, day after day, with thoughtful service, customers can truly appreciate the sincerity of XX pedestrians, feel the warmth of doing business in XX, such work is extraordinary, I am for my position Proud! To this end, I ask myself to do the following: First, master the excellent business skills, and never relax business learning; second, maintain good professional conduct, abide by national laws and regulations; third, cultivate harmonious interpersonal relationships, and Colleagues live in harmony; the fourth is to clearly understand oneself, win or lose, and lose.

Since I joined the work, I have been based on my position, working hard, learning business knowledge, and consulting with experienced colleagues. Only in this way can we really do the work that can stand the test of time. The little things that made me realize that as a front-line employee, I am destined to be ordinary, because he can't use the blood of the soldiers to smash the muzzle like a rushing warrior, bombing the bunker, leaving a hero's name for the world to proclaim. It is not even possible to broadcast summer harvests like farmers, and to harvest autumn harvests in summer. There is always a fixed harvest. Some are only repeated day after day, year after year, such as deposits, withdrawals, account entry, collection and release, marketing maintenance, ushered in such boring operations and complicated matters. In this ordinary post, let me deeply understand that greatness is in the ordinary, ordinary people can be dedicated, dedication to our enthusiasm, dedication to our sincerity, dedication to our youth. Ordinary we can create a wonderful sky, there is no foundation to come to the tall buildings, no ordinary where great! The value of life can only be sublimated and perfected in the ordinary dedication.

In the process of serving customers, I always insist on “thinking what customers want, urgency for customers, and worrying about customers”, providing customers with comprehensive, thoughtful, convenient and efficient services to achieve operational standards. Service specifications, politeness and decent manners have left a good impression on customers and won the trust of customers. In the actual handling of business, under the premise of ensuring compliance with the rules and regulations of the Bank, we can flexibly grasp the marketing method, provide customers with certain convenience, and provide personalized and fast service to customers flexibly and appropriately.

Perfection comes from seriousness. Based on the excellent service of the counter, we try our best to provide customers with more thoughtful services. Because there are no discerning customers, only imperfect services. In my daily work, I actively study new knowledge, new business, theory and practice, and master the various service skills. I started from a small matter, when doing business, try to be fast, accurate, and efficient, let customers wait less, run less, ask less, and provide customers with timely, punctual, regular, and always-on services.

Youth is the most precious time of life, because you are full of enthusiasm and energy, because you dare to dare to do it, and you are energetic because there are too many dreams and hopes! But in my opinion, the preciousness of youth still includes the unremitting pursuit and The integration of the team, the lofty moral cultivation, and the strong will, must be able to withstand the ordinary, based on the ordinary, indifferent to fame and fortune, and courage!

Today, we are concentrating the youth of the fire to the ordinary XX position. It is in this alternating of youth that XXX is moving forward step by step. In her clear annual ring, it will also deeply imprint the mark of our youth. Franklin has a famous saying: "Promote your career, don't let your career drive you." Today, I am here to promote my career. This stems from my pursuit of the value of life and my passion for financial career. Because I know that as a growing youth, only by combining the personal ideals with the development of the XX career can we give full play to our work enthusiasm, initiative and creativity, in the process of creating a bright future for the silver XX line. Realize your own life value.