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Summary of personal work of bank accountants in XX


In XX, under the care and guidance of the Party branch, the governor and the accountant, I cooperated with the directors of the business office to conscientiously implement the business office. The main line of this work, focusing on the work in a down-to-earth manner, through the sincere cooperation of all the staff in the business room and their unremitting efforts, the work in all aspects of the business office has been improved to varying degrees, and I have also got better. Exercise. As of December 20, XX, the savings deposits in the business office reached 134.17 million yuan, an increase of 47.02 million yuan from the beginning of the year, and 4,563 new payroll households were issued. In particular, in January this year, savings counter deposits broke through the 100 million mark, and the new savings counters have the highest history. I will now summarize my work in the first quarter of XX as follows:
1. Speed ​​up the transformation of ideas
After XX years of post adjustment, I was hired as a “level 8 executive accountant”. In front of the new position, I repeatedly told myself to find the right position and enter the role as soon as possible, because the business room does not allow people who have nothing to do. I removed some of the burdens of management. I concentrated on the front-end business and product marketing, especially the marketing of savings deposits and related new products. In XX years, through conscientious study and understanding of the spirit of the meeting of a series of staff meetings, middle-level cadre meetings and the first “business analysis meeting” of our bank, the new leadership team’s new ideas of supernormal and leap-forward development, It not only stimulated the enthusiasm of all the staff in the business office, but also broadened my own work ideas. The pressure of "survival" has become the driving force. In the labor competition, the theme of survival and development is to continuously increase the intensity of work. On the basis of fully tapping the potential of all aspects, we will stand at the height of rapid development on the basis of actual conditions. I and the director of the office objectively analyzed the gap between the incremental share of deposits and other banks. Under the guidance of the accounting supervisor, the work plan and plan were elaborated in detail, and the “big development, big market, and "Large marketing" work ideas, in the collection of land compensation funds, employee buyout funds on behalf of the recipient, the right to receive information, the secret resource network is strictly prohibited copying the plagiarism of the lost wage position, the group enterprise resources and the investors Find a breakthrough point and consolidate and expand the customer base of the business room. As the main body of accounting, the business office is the hub of all work of the Bank and the center of accounting for the whole bank. To improve the accounting management level and accounting quality of our bank, we must start from the accounting basic work of the business office. In accordance with the requirements of the internal control system, through careful analysis of different positions and different business types in the business office, the job responsibilities were redefined and refined, the rotation system was adjusted, the operation process was strictly enforced, and the cash management method and money for the cash box were formulated. A series of management regulations, such as management methods for box documents, management methods for securities business, methods for arranging and binding documents, and methods for assessing accounting errors. Clearly monitor the cash, cash, documents, key accounts and accounts in real time to ensure that problems occur, timely discovery, and timely resolution. At the same time, through the formulation of the secondary distribution method, the performance salary of the business room personnel is combined with the business volume, the completion of the deposit task, the accounting quality, the service quality, the labor discipline, etc., breaking the “small pot rice” and “small average” on the distribution. It has promoted the completion of various mission objectives and the improvement of service quality and accounting quality.
In addition, I am actively involved in the craze of storing and increasing reserves. The class talks about deposits and shifts of deposits under the class, and inspires the front desk tellers to raise their sense of deposit awareness and indicators with their own actions. And the comrades summed up the experience of “new customers are attracted by service and old customers are stable with feelings”. In March, a XX year old customer password of 1000 US dollars was lost in the business room. I went to the door four times to solve the problem. After the formalities, the client was very moved and transferred all the deposits of other banks to the business office. In order to improve the business quality of ourselves and the staff of the office, and to ensure the quality of our accounting, we have developed a detailed training plan and file circulation learning system, and used the spare time to organize business staff to conduct accounting business, accounting regulations and professional ethics education. In addition, I also actively participate in the unified business training held in the line, learning, paying attention to actual results, not going through the field, so that my business knowledge tends to be comprehensive, and business operations are more proficient and standardized.
2. Lead by example, strive to learn internal control and improve work efficiency.
In XX, I and the head of the business office, in accordance with the requirements and guidance of the in charge of the governor and the accounting supervisor, strictly studied the job setting and labor combination of different business volumes and different business types in accordance with the requirements of internal control, and re-established the accountability of accounting positions. Strictly the operation process, and according to the different business personnel, it is strictly forbidden to copy the business permission of the plagiarism office and determine the corresponding responsibilities. At the same time, according to the requirements of the superior bank and the actual situation of the branches of our bank, this year has participated in the formulation of the cash box cash management method, the cash box document management method, the securities business management method and the voucher binding management method, and the accounting error assessment method. The series of rules and regulations, further standardize the accounting of each network, so that the accounting procedures of our bank are more rigorous, the business management procedures are more secure and scientific, and mutual restraint and clear responsibilities are achieved. Enhanced internal controls and improved work efficiency. In daily work, through active observation and summarization, problems and unreasonable operations in business operations can be reported to the director and supervisor in a timely manner, and the tellers and outlets can be reminded in time to play a warning suggestion.
3. Strive to improve their service and business quality.
High-quality civilized service is an eternal topic in the financial industry. However, how to implement the action and completely change the social image of our bank, the staff of the business office did move a lot of brains. First, the position is right, the customer is won by service, the deposit is absorbed by the customer, and the rice bowl is kept by deposit. It has eliminated the laxity and deficiencies in the mind, thoroughly updated the concept, based on customer satisfaction as the standard, consciously standardized its own behavior, and conscientiously implemented various service measures of the Bank. The second is to use business technology and proficiency as a measure of service level, to practice basic skills, speed up business processing, avoid mistakes, and grasp quality. Although our business office is dedicated to the service, the quality of the service room is still unsatisfactory due to various factors. The third is to study new business knowledge and vigorously expand the business field of the business office to create a good development environment. For me, I tried my best to achieve "three services." First, to serve customers well, because my main task is to take charge of the front desk, the tellers almost always have bad business and customer introductions to me, in the spirit of "customer is God", every time I can make it The customer is satisfied with the return, there are some things that are difficult to deal with, I am taking the initiative to come to the door with a gift, and finally see the smile of the customer satisfaction. In this way, some customers have even made friends with me and become a loyal customer of CCB. The second is to serve the tellers in this business office. No matter the problems with the teller business and equipment, I can take the initiative to solve the problem. The tellers are not feeling well and the family is not comfortable. I can take care and help. The third is to give good service to the various outlets. Because the business office is the central hub of the whole bank's business, I have more frequent business contacts with various outlets. I can actively work for them regardless of equipment problems or business problems. Contact or personally come to the door to find ways to help them solve.
4. Do a good job in new business learning and marketing
This year, it can be said that it is the marketing year of our products. Since the beginning of this year, our new financial products have emerged in an endless stream. I am also taking the time to comprehend new business in the shortest time, master new skills, and make our marketing products the focus of this year. We will vigorously promote and market our products, and at the same time guide and assist other outlets to carry out sales promotion activities for new businesses and strive to develop intermediate businesses. As of the end of the year, the fund business handled by me has

More than ten kinds, the amount of nearly 2 million yuan, agent accounting and electronic treasury bonds more than 2 million yuan, ranked among the best in the market. I also conducted various lectures on the new business of online banking, CALLCENTER system, credit card business, VIP customer, etc. under the arrangement of the bank.
5, take the lead, play the leading role of party members
XX is a year of major reform of the Construction Bank. In the XX year, in addition to earnestly studying the spirit of the archives related to reform and preparing for the psychological preparations, I also actively discussed the reforms with the comrades in the business room and discussed the reforms. Necessity This document belongs to the Secretarial Resource Network. It is strictly forbidden to copy plagiarism and inevitability, strengthen the confidence of comrades in the reform of our bank, and correct the attitude of comrades towards reform. In daily work, I take the lead, work overtime, work more, help to help others, find problems and report them in a timely manner. Do our utmost to reflect the leading role that a party member and a middle-level cadre should play.
XX is busy and tense. Under the guidance of the accounting supervisor and the help of my comrades, I have made some progress in all aspects, but I am still bound by many shortcomings and shortcomings, such as emphasizing objective difficulties on some issues. The subjective initiative has not been fully utilized; for the resolution of some new problems, the problems cannot be systematically considered, and the understanding of the problems and the height of the views are not enough. This is a weakness that I urgently need to solve.
XX is a year of major changes and rapid development of our bank. It is also a year of more intense competition in the financial system. The coexistence of opportunities and challenges will further inspire me and the enthusiasm of all staff in our business office. I will continue to do so. Work, unity, dedication.

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