Post Savings Bank Year-end Summary
In XX, the cadres and workers of our bureau thought to go to one place, and went to a place to focus on the guidelines and objectives set by the Staff Representative Conference at the beginning of the year. With more solid work and more effective measures, we must benefit from management and innovation in service. To mobilize all positive factors, to promote difficulties and promote development, and successfully completed the tasks assigned by the superiors. The work of the year is summarized as follows:
And the development of postal services is further accelerated
1. Savings business develops faster
The net increase index of the postal savings issued by the XX Municipal Bureau to the XXC is 200xxxx. However, due to the downward adjustment of the bank transfer deposit rate, the net increase of 200xxxx yuan in one year is definitely not the task of completing the income. Therefore, at the beginning of the staff meeting, we proposed the goal of completing the annual net savings balance in the first quarter according to the spirit of the municipal bureau. At the same time, it has increased the efforts and assessment of employees, and implemented the reduction of funds in the amount of less than 0.xxxx, controlling the cash in stock below xxxx, and accelerating the rate of return of funds to increase the gold content of the savings balance to increase the savings income. In the first quarter, the savings business of our bureau was the best in the past years. As of March 20, the accumulated balance reached 31,77xxxx yuan, and the funds allocated 4,85xxxx yuan exceeded the plan of the city bureau. The praise of the bureau. However, in the second quarter, because we held an insurance promotion meeting, among the 42xxxx yuan premiums, 8xxxx or more of the funds were from postal savings. In addition, in April and May, it was the rural planting season, and it was also the peak of money. I wanted to keep the first quarter. The growth of postal savings is very difficult. Therefore, the leaders of the bureau held meetings several times and called on employees to do a good job in saving business. After the joint efforts of the cadres and staff of the overall cadres, as of June 20, the net increase of the postal savings of our bureau was 3,65xxxx yuan, only On March 20th, 7xxxx was lost. In the third quarter, we increased the development of the savings business. As of November 20, the bureau achieved a net savings balance of 656xxxx yuan, completed the 182.xxxx of the annual plan, and set a net savings for the bureau. Increase the new high of the balance.
2. The development of insurance agency business highlights the postal agency insurance business is the key business of postal financial implementation strategy adjustment, and is an effective means to avoid financial risks, adjust business structure and achieve diversified operations. XX years is a crucial year for the agency insurance business to be scientific, mature and sustainable. According to the "Several Opinions on Accelerating the Development of Agency Insurance Business in XX Year" issued by the State Post Bureau and the requirements of the provincial and municipal bureaus, the Office regards agency insurance as an entry point for expanding and strengthening the "generation" business, making full use of the postal network. The advantages of road resources, efforts to develop business development in the rural market and large customer market, and actively cooperate with a number of insurance companies such as Ping An and Life Insurance, jointly carry out various marketing campaigns and achieved good results. In order to fully do this work, we have held three development insurance business work conferences, formulated practical and feasible business development incentives, invited the city life insurance company's lecturers to teach the insurance business development experience, and draw on the Liaoyang County Bureau to hold insurance promotion. The successful experience of the meeting was held on April 29th, “Hongtai Naxiang, Green Clothes Dedicated Love” insurance promotion meeting, achieving premiums of 42xxxx yuan, exceeding the original target of 30xxxx yuan, achieving the expected results for future insurance business. The development has opened a good start. In the promotion meeting, a total of 1xxxx savings units and 6xxxx individuals participated in the promotion. The employees made a lot of sacrifices for this promotion meeting and paid a lot of effort. This also shows that we are a very united group and a team that can fight especially.
3. Other businesses develop rapidly According to the principle of equal consultation, complementary advantages, mutual benefit and common development, we actively open up the field of joint development and seek cooperation with enterprises and institutions such as telecommunications, mobile, China Unicom and insurance to vigorously develop intermediary business. . In May of this year, the resale network recharge card of the sales network launched by our bureau achieved rapid development, and sold the recharge card 5xxxx yuan in just one month.
In addition, in the face of fierce market competition, we also specially researched the market environment and customer needs of **, adjusted the focus of business development in a timely manner, and actively carried out the letter business. This year, Comrade Xu Xiufei worked hard and made many breakthroughs. He successfully developed seven postage seals, including the county government, vocational education center, land and resources bureau, court, Yizhong, Beidian Experimental School, and **Power Plant. Xxxx yuan. At the same time, he seized the opportunity of “Five Women's Mountain to declare World Cultural Heritage” and actively communicated with the county party committee and county government to issue “Five Women Mountain City Personalized Stamps”, which generated 4xxxx million yuan for the bureau. In addition, the bureau also developed XX pieces of postage postcards for the Daya River drifting, and made XX corporate New Year cards for the mobile company, which enabled the bureau to achieve zero breakthrough in the development of the postage postcard business and the corporate New Year card business.
The postal service level has a certain improvement. The service is the eternal theme of the postal service and the basis for the survival and development of the enterprise. This year, we have raised the requirements for external service work to the level of service-driven development, and made improvement services an important measure for business operations. We issued the “** Post Production Service Assessment” in the post of [003] No.1 file. Standards, and according to the provisions of the "Beixi City Post Service Work Assessment Measures", the employees' external service work has been clearly defined. According to the "Appraisal Standards", the Bureau organized a joint inspection team headed by Deputy Director Chen Dong in the first quarter to produce production services for 19 branches, teams and savings offices in the county from March 3 to March 13. Special work inspections, penalties were imposed on 5xxxx employees who did not meet the assessment criteria, and rewards were given to the delivery classes and bubblers with good service quality along the branch. Through inspections, the overall staff fully recognized the importance of external service work, and consciously fulfilled various service responsibilities, so that they can develop good industry norms and professional habits, form a good atmosphere of hard work, and the service level of our staff and The quality of service improved significantly in the second quarter. In addition, in order to make the external service work of salespersons, savers, and couriers more standardized, this year's two business training courses held by the bureau, a total of 6xxxx employees participated in the training. In addition, we also carried out the county star salesperson and delivery staff qualification examination in March, and re-evaluated the original star salesperson and courier. A total of five star-rated delivery staff and 2xxxx star salespersons were assessed. Through the joint efforts of the whole staff, the staff of our bureau are now dressed neatly, with a harmonious attitude, civilized service, courteous hospitality, warm and thoughtful users, basically put an end to the user's reason to report, the postal credibility is constantly enhanced.
Safety work has been strengthened. Safety work is more important than Taishan. Safety work has always been the top priority of our work. Although in the case of very tight funds in our bureau, we still installed nighttime far infrared ray alarms 1xxxx, 110 networked alarms xxxx, and door closing reminders 1xxxx for each branch and team. The use of these devices not only improves the ability of physical defense and technical defense, but also plays a decisive role in ensuring the safety of funds. At the same time, according to the requirements of the "Safety Operation Procedures for Business Personnel of the Post Office", the "Detailed Rules for the Safety Production Work," and the "Safety Production Work Release Form", the SIPO has targeted many business outlets and services. We have established a joint inspection and leadership team that is inspected and secured. This year, we conducted a comprehensive inspection xxxx, security and security special inspection xxxx, and conducted anti-grab drills xxxx. In the past six months, due to the availability of our system, the responsibility has been put in place and the inspection work has been in place. This ensures that all the work of the Bureau can be carried out safely and has been praised and recognized by the provincial and municipal bureaus.
Other work is going smoothly
1. Colorful and amateur cultural activities of employees We insist on combining festivals, anniversaries and the central work of enterprises, and actively organize various cultural and sports activities that are beneficial to the physical and mental health of employees. This year, the bureau held a staff knowledge contest during the "March 8" Women's Day and the "May 1st" festival, so that employees can still maintain good learning momentum while working. In the "July 1", we also held a tug-of-war competition and a four-player competition. During the "Eleventh" period, the trade union organized a staff sports meeting. The party and government leaders participated in the competition together with more than 100 members. Finally, one, two and three prizes were awarded. These activities were organized and prepared. All the work was arranged in an orderly manner and implemented in person. All units gave strong support. The activities were a complete success. They also fully mobilized the enthusiasm of the employees, improved the work efficiency, and inspired the employees to love the post, love the enterprise, and love the post. Enthusiasm, the wind of civilization is prevalent in the overall situation, and it has also made our bureau smoothly rated as “provincial civilized unit” by the provincial party committee and the provincial government.
2. The various labor competitions carried out in order to better mobilize the enthusiasm of employees to develop their business. This year, the trade unions actively cooperated with the administration to grasp the labor competition activities around the central tasks of the enterprise. In February, we launched the labor competition for the savings business and the labor competition for the exchange business, which promoted the rapid development of the savings finance business of the bureau, and enabled the bureau to complete the net increase plan for the savings balance in the first quarter. In March, we launched a competition for large-scale logistics customers and long-distance registration business theme marketing activities, which laid a good foundation for the development of logistics business and agency business. In order to promote the development of new business, we have also developed a development incentive policy for the agency insurance business and the Kahala business, which has diversified our business. Through the development of these competitions, the business development of the bureau has achieved remarkable results, and the tasks assigned by the municipal bureau have been exceeded.
3. Strengthening the construction of facilities In order to beautify the environment, create a good postal and office conditions, and establish a good social image of the postal service, the bureau has installed a large bureau nameplate for the 1xxxx branch office, replacing the small bureau nameplate, savings card, and business hours. There were 51 cards, agency business cards, and commissioned commissions, and nearly 20 plants including phoenix trees and fruit trees were introduced. In addition, in order to cooperate with Wunvshan to declare the world cultural heritage, the bureau has re-installed the decorative lights on the postal building. Now the business premises of our bureau are spacious and bright, full of fragrances, users feel warm with the post, and the staff work is refreshing.
In order to make the business distribution of our bureau more reasonable, this year we will buy a new business outlet in Jiangcheng Garden after the original West Branch branch auction. Now it is already open to the public, not only convenient for the users of Xiguan, but also will give me The bureau brings greater economic benefits.
Although the joint efforts of the cadres and workers have achieved certain results, there are certain gaps and problems. Its main performance is that the marketing system is imperfect, the market development is not enough, and some new businesses have yet to be developed in depth. Second, the business development is not balanced, and the downturn in the basic business is still not picking up. The proportion of postal savings has already accounted for more than 78.xxxx, which may bring trouble to the future development of the company. Third, the operation and service work needs to be further improved. The problem of weak management awareness still exists. It is necessary to strengthen management and improve services, especially for external services. This problem has caused certain adverse effects on our development. In the next year, we will seriously reflect on ourselves, start from ourselves, overcome the shortcomings, carry forward the achievements, and think about the overall situation of enterprise development, and strive to have a substantial change next year.
And the development of postal services is further accelerated
1. Savings business develops faster
The net increase index of the postal savings issued by the XX Municipal Bureau to the XXC is 200xxxx. However, due to the downward adjustment of the bank transfer deposit rate, the net increase of 200xxxx yuan in one year is definitely not the task of completing the income. Therefore, at the beginning of the staff meeting, we proposed the goal of completing the annual net savings balance in the first quarter according to the spirit of the municipal bureau. At the same time, it has increased the efforts and assessment of employees, and implemented the reduction of funds in the amount of less than 0.xxxx, controlling the cash in stock below xxxx, and accelerating the rate of return of funds to increase the gold content of the savings balance to increase the savings income. In the first quarter, the savings business of our bureau was the best in the past years. As of March 20, the accumulated balance reached 31,77xxxx yuan, and the funds allocated 4,85xxxx yuan exceeded the plan of the city bureau. The praise of the bureau. However, in the second quarter, because we held an insurance promotion meeting, among the 42xxxx yuan premiums, 8xxxx or more of the funds were from postal savings. In addition, in April and May, it was the rural planting season, and it was also the peak of money. I wanted to keep the first quarter. The growth of postal savings is very difficult. Therefore, the leaders of the bureau held meetings several times and called on employees to do a good job in saving business. After the joint efforts of the cadres and staff of the overall cadres, as of June 20, the net increase of the postal savings of our bureau was 3,65xxxx yuan, only On March 20th, 7xxxx was lost. In the third quarter, we increased the development of the savings business. As of November 20, the bureau achieved a net savings balance of 656xxxx yuan, completed the 182.xxxx of the annual plan, and set a net savings for the bureau. Increase the new high of the balance.
2. The development of insurance agency business highlights the postal agency insurance business is the key business of postal financial implementation strategy adjustment, and is an effective means to avoid financial risks, adjust business structure and achieve diversified operations. XX years is a crucial year for the agency insurance business to be scientific, mature and sustainable. According to the "Several Opinions on Accelerating the Development of Agency Insurance Business in XX Year" issued by the State Post Bureau and the requirements of the provincial and municipal bureaus, the Office regards agency insurance as an entry point for expanding and strengthening the "generation" business, making full use of the postal network. The advantages of road resources, efforts to develop business development in the rural market and large customer market, and actively cooperate with a number of insurance companies such as Ping An and Life Insurance, jointly carry out various marketing campaigns and achieved good results. In order to fully do this work, we have held three development insurance business work conferences, formulated practical and feasible business development incentives, invited the city life insurance company's lecturers to teach the insurance business development experience, and draw on the Liaoyang County Bureau to hold insurance promotion. The successful experience of the meeting was held on April 29th, “Hongtai Naxiang, Green Clothes Dedicated Love” insurance promotion meeting, achieving premiums of 42xxxx yuan, exceeding the original target of 30xxxx yuan, achieving the expected results for future insurance business. The development has opened a good start. In the promotion meeting, a total of 1xxxx savings units and 6xxxx individuals participated in the promotion. The employees made a lot of sacrifices for this promotion meeting and paid a lot of effort. This also shows that we are a very united group and a team that can fight especially.
3. Other businesses develop rapidly According to the principle of equal consultation, complementary advantages, mutual benefit and common development, we actively open up the field of joint development and seek cooperation with enterprises and institutions such as telecommunications, mobile, China Unicom and insurance to vigorously develop intermediary business. . In May of this year, the resale network recharge card of the sales network launched by our bureau achieved rapid development, and sold the recharge card 5xxxx yuan in just one month.
In addition, in the face of fierce market competition, we also specially researched the market environment and customer needs of **, adjusted the focus of business development in a timely manner, and actively carried out the letter business. This year, Comrade Xu Xiufei worked hard and made many breakthroughs. He successfully developed seven postage seals, including the county government, vocational education center, land and resources bureau, court, Yizhong, Beidian Experimental School, and **Power Plant. Xxxx yuan. At the same time, he seized the opportunity of “Five Women's Mountain to declare World Cultural Heritage” and actively communicated with the county party committee and county government to issue “Five Women Mountain City Personalized Stamps”, which generated 4xxxx million yuan for the bureau. In addition, the bureau also developed XX pieces of postage postcards for the Daya River drifting, and made XX corporate New Year cards for the mobile company, which enabled the bureau to achieve zero breakthrough in the development of the postage postcard business and the corporate New Year card business.
The postal service level has a certain improvement. The service is the eternal theme of the postal service and the basis for the survival and development of the enterprise. This year, we have raised the requirements for external service work to the level of service-driven development, and made improvement services an important measure for business operations. We issued the “** Post Production Service Assessment” in the post of [003] No.1 file. Standards, and according to the provisions of the "Beixi City Post Service Work Assessment Measures", the employees' external service work has been clearly defined. According to the "Appraisal Standards", the Bureau organized a joint inspection team headed by Deputy Director Chen Dong in the first quarter to produce production services for 19 branches, teams and savings offices in the county from March 3 to March 13. Special work inspections, penalties were imposed on 5xxxx employees who did not meet the assessment criteria, and rewards were given to the delivery classes and bubblers with good service quality along the branch. Through inspections, the overall staff fully recognized the importance of external service work, and consciously fulfilled various service responsibilities, so that they can develop good industry norms and professional habits, form a good atmosphere of hard work, and the service level of our staff and The quality of service improved significantly in the second quarter. In addition, in order to make the external service work of salespersons, savers, and couriers more standardized, this year's two business training courses held by the bureau, a total of 6xxxx employees participated in the training. In addition, we also carried out the county star salesperson and delivery staff qualification examination in March, and re-evaluated the original star salesperson and courier. A total of five star-rated delivery staff and 2xxxx star salespersons were assessed. Through the joint efforts of the whole staff, the staff of our bureau are now dressed neatly, with a harmonious attitude, civilized service, courteous hospitality, warm and thoughtful users, basically put an end to the user's reason to report, the postal credibility is constantly enhanced.
Safety work has been strengthened. Safety work is more important than Taishan. Safety work has always been the top priority of our work. Although in the case of very tight funds in our bureau, we still installed nighttime far infrared ray alarms 1xxxx, 110 networked alarms xxxx, and door closing reminders 1xxxx for each branch and team. The use of these devices not only improves the ability of physical defense and technical defense, but also plays a decisive role in ensuring the safety of funds. At the same time, according to the requirements of the "Safety Operation Procedures for Business Personnel of the Post Office", the "Detailed Rules for the Safety Production Work," and the "Safety Production Work Release Form", the SIPO has targeted many business outlets and services. We have established a joint inspection and leadership team that is inspected and secured. This year, we conducted a comprehensive inspection xxxx, security and security special inspection xxxx, and conducted anti-grab drills xxxx. In the past six months, due to the availability of our system, the responsibility has been put in place and the inspection work has been in place. This ensures that all the work of the Bureau can be carried out safely and has been praised and recognized by the provincial and municipal bureaus.
Other work is going smoothly
1. Colorful and amateur cultural activities of employees We insist on combining festivals, anniversaries and the central work of enterprises, and actively organize various cultural and sports activities that are beneficial to the physical and mental health of employees. This year, the bureau held a staff knowledge contest during the "March 8" Women's Day and the "May 1st" festival, so that employees can still maintain good learning momentum while working. In the "July 1", we also held a tug-of-war competition and a four-player competition. During the "Eleventh" period, the trade union organized a staff sports meeting. The party and government leaders participated in the competition together with more than 100 members. Finally, one, two and three prizes were awarded. These activities were organized and prepared. All the work was arranged in an orderly manner and implemented in person. All units gave strong support. The activities were a complete success. They also fully mobilized the enthusiasm of the employees, improved the work efficiency, and inspired the employees to love the post, love the enterprise, and love the post. Enthusiasm, the wind of civilization is prevalent in the overall situation, and it has also made our bureau smoothly rated as “provincial civilized unit” by the provincial party committee and the provincial government.
2. The various labor competitions carried out in order to better mobilize the enthusiasm of employees to develop their business. This year, the trade unions actively cooperated with the administration to grasp the labor competition activities around the central tasks of the enterprise. In February, we launched the labor competition for the savings business and the labor competition for the exchange business, which promoted the rapid development of the savings finance business of the bureau, and enabled the bureau to complete the net increase plan for the savings balance in the first quarter. In March, we launched a competition for large-scale logistics customers and long-distance registration business theme marketing activities, which laid a good foundation for the development of logistics business and agency business. In order to promote the development of new business, we have also developed a development incentive policy for the agency insurance business and the Kahala business, which has diversified our business. Through the development of these competitions, the business development of the bureau has achieved remarkable results, and the tasks assigned by the municipal bureau have been exceeded.
3. Strengthening the construction of facilities In order to beautify the environment, create a good postal and office conditions, and establish a good social image of the postal service, the bureau has installed a large bureau nameplate for the 1xxxx branch office, replacing the small bureau nameplate, savings card, and business hours. There were 51 cards, agency business cards, and commissioned commissions, and nearly 20 plants including phoenix trees and fruit trees were introduced. In addition, in order to cooperate with Wunvshan to declare the world cultural heritage, the bureau has re-installed the decorative lights on the postal building. Now the business premises of our bureau are spacious and bright, full of fragrances, users feel warm with the post, and the staff work is refreshing.
In order to make the business distribution of our bureau more reasonable, this year we will buy a new business outlet in Jiangcheng Garden after the original West Branch branch auction. Now it is already open to the public, not only convenient for the users of Xiguan, but also will give me The bureau brings greater economic benefits.
Although the joint efforts of the cadres and workers have achieved certain results, there are certain gaps and problems. Its main performance is that the marketing system is imperfect, the market development is not enough, and some new businesses have yet to be developed in depth. Second, the business development is not balanced, and the downturn in the basic business is still not picking up. The proportion of postal savings has already accounted for more than 78.xxxx, which may bring trouble to the future development of the company. Third, the operation and service work needs to be further improved. The problem of weak management awareness still exists. It is necessary to strengthen management and improve services, especially for external services. This problem has caused certain adverse effects on our development. In the next year, we will seriously reflect on ourselves, start from ourselves, overcome the shortcomings, carry forward the achievements, and think about the overall situation of enterprise development, and strive to have a substantial change next year.
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