Bank personal summary

New year new life. The busy year has passed, and it is gratifying to review all the work in the past year. Under the leadership of the leaders of the sub-branches and the help of my colleagues, I successfully completed all the tasks of this year. The work situation in the past year is summarized as follows.

First, strengthen political theory learning and business knowledge learning. In the past year, I have learned the spirit of the party's xx conference through a combination of concentrated learning and self-study. I have learned the spirit of the three-level president, learned the knowledge of financial laws and regulations, and the spirit of the branch archives, so that my ideological and moral level has been further improved. Improve; focus on business knowledge learning after work, especially the "Employee Code" and "Employees' Violation Points Management Measures", etc., enhance their business quality, and continuously improve work efficiency and quality.

Second, to achieve quality and civilized services, improve the quality of window services. I know that my position is a front-line service window. My words and deeds represent the image of the Bank. This requires me to be sloppy and lax in my work, so I always remind myself that I must be careful and careful in my work, strictly follow the rules and regulations, and do my best to help customers, patiently answer the customer's business. The various doubts in the process, the urgency of the customer, the desire of the customer, so that the customer can be happy, and return.

Third, vigorously promote new business varieties, actively market intermediary business, do a good job in deposit collection, and fully complete the various business indicators issued by the sub-branches. I am a new comrade, working in a new environment, a new unit, everything from scratch, I pay more attention to the improvement of my comprehensive ability, in my new environment, through my own efforts, to organize deposits by the end of the year 38 Households amounted to 5.855 million yuan, of which 2 households had a balance of more than 1 million yuan and marketing insurance of 118,000 yuan, including life insurance of 68,000 yuan, people's life insurance of 10,000 yuan, Huaan Insurance of 40,000 yuan, and marketing fund of 75,500 yuan. 35 online banking accounts were opened, 18 telephone banks were opened, 486 households were opened by debit cards, and 36 households signed electricity tariffs, which created an intermediary business income for the Bank.

Fourth, enhance safety awareness, prevent safety hazards in a timely manner, and achieve safety throughout the year without accidents. To develop business, security is the foundation, one-handedly grasping the business and one-handedly grasping security. While grasping the business, always remember the safety first. In the work, I can insist on going to work in time, and getting in and out of the back door to open and lock, and close the door. Check the safety in time before the shift. In the process of handling business operations, the company can handle the business according to the rules and regulations, and timely ensure the security of the bank account, account, certificate, form and card, insist on the three-day library, resolutely not handle its own business, and avoid business operations in time. Risk, as the b-gang administrator of the atm machine, I can do the pre-class, class, check the safety of the atm machine, and increase the banknotes after the class, ensuring the quality of work and making the business operation safe and effective.

Fifth, the shortcomings in the work and future plans. The main reason is that business learning is not enough, the times are changing, the environment is changing, and the working hours of the banks are changing every day. New things happen, new situations occur, and faced with severe challenges, there is still a lack of urgency and consciousness of learning. Coupled with the upcoming listing of ABC, it is a new and higher requirement for our first-line staff. Therefore, we will learn new business, master new theories, adapt to new requirements, continuously improve our ability to perform our duties, and develop ourselves into a comprehensive business. The new talent is the goal of my efforts.

In short, the work in the past year has achieved certain results, but there are still many shortcomings. There are certain deficiencies in the handling and operation of some details. I will hone myself in the future work and study, in the leadership and colleagues. Guide yourself to improve yourself, develop your strengths, and make up for the shortcomings. In the new year, I will formulate my new goals, meet new challenges with a full spirit, learn from advanced learning, learn from colleagues, learn from each other's strengths, make progress together, and do my best for the future of Chaoyang Road Branch.