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Summary of bank staff work in 2019


I have been in the bank for XX years and have been in the country for 5 months. In this day of study and work, I have gained a lot. Near the end of the year, I have gained a lot in my working days. Close to the end of the year, I will summarize my work this year as follows: The work is summarized as follows:
I. Work and study situation As a new employee, learning business knowledge and improving operational ability as soon as possible is a new employee, and learning business knowledge and needs as soon as possible. In the training course of the Bank, I have in-depth understanding of the development status of CCB and the training courses of the organization in the Bank. I have in-depth understanding of the development status and composition of CCB; I am working hard in business and skills training. Exercise your own hands-on operation can constitute a corporate culture; strength, diligence and diligence, master the comprehensive knowledge, operational knowledge and specific operational specifications of the front desk, diligent and diligent, master the comprehensive knowledge, operational knowledge and specific operational specifications of the front desk , and master the skills of counting money, flipping subpoenas. And skilled in the ability to count money, roll the subpoena and other skills. In the constant study and work, I get along well with my colleagues in the industry, and I have established a good relationship with my colleagues in the industry. In the training of new employees in the chessboard development organized in the line, they strengthened their partnership. In the training of new employees in the chessboard development, team awareness, and was named the best team members in this group. During the internship, I actively learned the sense of storage team from the old tellers and was named the best player in this group. The operation of the front desk was carried out, and the new employee examinations organized by the branch were successfully passed, and the operation of the front desk was peacefully completed. The new employee examinations organized by the branches were successfully passed, and one of the members of the branch was subordinated. A member of this family of sub-branches. I officially became a teller for about two months. Although I am still in the probationary period, I have been a teller for about two months. Although I am still in the trial period, I strictly demand myself at work. Like a formal employee who looks at the work and helps each other with colleagues, encountering unfamiliar business will actively align with colleagues. Work with colleagues to help, learn, learn, and carefully record; and carefully record it; in the process of counter operations in strict accordance with the requirements of the private counter operating procedures, in the process of business processing to achieve "singing and paying ", the requirements of the process to operate, in the process of business handling to achieve "singing and paying" to do a good job in the process of handling the hand, smile service, come to have a voice, go to send a voice; service, smile service, Come to have a voice, send a voice; always put the customer's satisfaction on the first customer's problem to give the best answer to the customer's satisfaction; after the checkout, bit, give the best efforts to the customer's problem to give a After the checkout, exchange the check tickets with colleagues, find errors and correct them in time, reduce errors; exchange the check tickets with colleagues after work, find errors and correct them in time, reduce errors; after work, contact yourself one day Review the new business, review the new business that you have been exposed to in one day, and learn some of our special business. I learn some characteristics of business lines, such as Western Union, foreign wire transfers, money orders and other global, financial enrich their knowledge. Western Union remittances, overseas wire transfers, and global money orders enrich your financial knowledge.
Second, the lack of access to the Construction Bank, since entering the Construction Bank, facing the new environment and work, facing the new environment and work, I have been actively adapting, but just started to contact the banking business, in many ways I There are still deficiencies. To adapt, but just started to contact the banking business, I still have shortcomings in many aspects. First of all, the counter operation is not skilled enough, and it is not completely handy in handling the business. The counter operation is not skilled enough, and it is not completely handy in handling the business. It is completely unfamiliar with the Bank's financial products and business knowledge, and provides consulting services to customers. It is not familiar enough with the Bank's financial products and business knowledge, and is not prepared enough. In addition, the time of employment is too short and financial knowledge is relatively scarce. Lack of preparation. In addition, the time of employment is too short and financial knowledge is relatively scarce. As a new bank employee, I have been in the business for 5 months. As a new bank employee, although I am still in the probationary period, I strictly ask myself to be in the same position as a regular employee and work in the course of work, but In the job, I strictly demand that I be like regular employees, help each other with colleagues, encounter unfamiliar business, actively learn from colleagues, and help each other with colleagues, encounter unfamiliar business and actively report to colleagues. They learn and record; in the process of counter operation, I strictly follow the requirements of the private counter operation procedures; perform operations, and do “sing and pay” in the process of business processing. Do a good job, smile and operate. In the process of business handling, we will do the "singing and paying". We will do our best to raise our hands, come to have a voice, have a voice, and serve, come and have a voice, and send a voice to the customer. A customer-satisfied response always puts the customer's satisfaction first; after the checkout, and the satisfaction of the colleague's household, always put the customer's satisfaction in the first After the checkout, the customer's satisfaction is placed in the first place to exchange and check the ticket for one day, and the error is corrected in time to reduce the error; after work, the ticket is checked for one day, and the error is corrected in time to reduce the error; after work Review the new business that you are exposed to in a day, and learn some special services, such as the new business that Xilian has touched in one day, and learn some special services, remittance, overseas wire transfer, and global money order. Remittance, overseas wire transfer, global money order, etc. Through continuous learning, I believe that I can become an excellent savings teller in a short period of time, fully grasp the knowledge of the savings counter, and be more skilled in the skills. I will continue to speed up my knowledge of the savings counter and master the skills. The speed of the business has enabled the company to continuously improve its business volume; strengthen its own financial, financial, and business speeds to continuously improve its business volume; strengthen its own research in financial management, finance, and public relations, for its own Further work lays a solid foundation; lending, studying the theory of the public, laying a solid foundation for further work; establishing a more tacit cooperation with colleagues, and making the development of the peace branch a common goal. Establish a more tacit cooperation between colleagues, the standard. I believe that through my own efforts, I can become one of the best employees of the Peace Branch. I believe that through my own efforts, I can become one of the best employees of the Peace Branch.
Third, the next step in the direction of today's efforts is the direction of self-improvement in the future work. I must persist in honing today's shortcomings. It is the direction of self-improvement in the future work. I will do the following: myself, do To the following:
1. Strengthen the operation skills exercise, master the various business operations methods at the front desk; strengthen the operation skills exercises, and master the various business operations methods at the front desk;
2. In-depth study of financial knowledge and in-house business norms, improve their ability as soon as possible; In-depth study of financial knowledge and in-house business norms, improve their ability as soon as possible;
3. Enhance team awareness, help each other, and get along with colleagues. Enhance team awareness, help each other, and get along with colleagues.
4. Responsible and diligent work. Responsible and diligent. After a year of rush, the work at the Construction Bank was busy and fulfilling. Looking back on the past, a year has passed and the work at the Construction Bank has been busy and fulfilling. Looking back on the past, I am deeply grateful to those who gave me guidance, help and even criticism. They made me deeply thank you for giving me guidance, help and even criticism in my mistakes, lessons, and growing. In the coming year, I will go to the lessons with high morale and positive attitude and continue to grow. In the coming year, we will do our due diligence on the challenges at work, lay a solid foundation for our further development, fulfill our work challenges, lay a solid foundation for our further development, and make a solid foundation for the development of the Bank. A bigger contribution. Make greater contributions to the glory of the construction bank.

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