Summary of the probationary work at the front desk

First, learn in practice and work hard to adapt to work. As a newcomer to the clerk's job, when I first joined the company, I was very unfamiliar with the company's operating model and workflow. Thanks to the patient guidance and help of the leaders and colleagues, I was familiar with the front desk work in a relatively short period of time. The content also has the functions of various departments of the company. It is said that the front desk is the window of the company's external image. The words and deeds represent the company. The guests who receive the company's visits should welcome each other with courtesy, answering and transferring the phone. The daily affairs of the office building should be carefully and carefully treated. Be open-minded and sincere. . .

Second, the main work:

1. Complete the matters assigned by the department:

The following: The restaurant usage report that is done twice a month is used to check the report of the restaurant leader; at the beginning of each month, the paper usage and telephone records are handed over to the business management supervisor for reporting, and the company's resources are saved as much as possible; Shentong Express’s reimbursement for transportation and miscellaneous expenses is reimbursed to the Finance Department; and the collection of mineral water and office equipment materials for the office building.

2. Completion of work within the normal normal jurisdiction:

The following: replace the ribbon of the fax machine, the standby copier, the paper of the printer; handle the cassette and paper jam of the fax machine, the copier and the printer; register the paper usage and the outgoing call record every day; replace the drinking mineral water; Portal management of corridors and sample visit rooms on the first floor.

3. Message processing and work records:

The following: Filter incoming calls and receive information to the required department in time; pay attention to the fax content to be transferred to the superior in a timely manner; and record the contact information between the supplier and the common contact party, and carefully see the required information at a glance.

4. Visitors are notified and received;

The following: Put the toilet paper, toilet paper, and facial tissue paper and mineral water in the reception room in advance, and wait until the guests get up and smile to meet and ask the guests to wait for the place to be contacted, and hand in the mineral water or tea reception. Resolutely that the guests have not left, they will not go off work. If there is a temporary visit during the break or if there is something for the department, you will be rushed to the reception as soon as possible. And assist with the application.