Sales staff May work summary essay

In May of x years, through the continuous learning of his own, and the sincere help of colleagues, he has gradually integrated into the big family of Philippine Star Digital. In the past April , I gradually explored and established sales confidence in my work. This month, the company taught me a lot of things, and I learned different ways of doing things in my colleagues' relationships. Through the work practice during this time, the summary report of personal work in May is as follows:

The information in May is as follows:

1. Posts: 41, phone: 25, potential customers: 25, network agents: 7,

2. Sales personal retail: 10

The performance of this month was stable, and the shipment of hdv1000 was the first three weeks before the start. In the fourth week, hdv990 is the first product recommended to customers. The main reason is that the inventory machine is out of stock, and the recommended product transfer model allows customers to rationally consume. Secondly, in terms of potential customers, there are mainly 24~29 young consumers, preferring models with products from 1000 to 3000. At present, the guest's file information, I take it is recorded in the notebook and the "qq2011 version" chat software in the remarks function. In the past, there were more guests on qq, the days were longer, the natural memory was not very good, it was easy to mess up, and the chat records would be easy to lose. Based on this malignant loss of data, the inconvenience caused by work, the guests I talked about every day are also recorded in a unified notebook. This small operation also makes it easy to follow up when working overtime at home. In addition, on the system, the customer basic information is pre-operated to fill in the system, register members, and so on. Do these steps well, build the files and manage them together, saving time and convenience. Timely tracking is an important step every day. No matter how it is sold, tracked in time, and understand the basic situation of the guests, this is the first priority. Successful sales are just the second core of the salesman.

This is very important to the customer. Including their personal evaluation of me, the use of the machine after purchase. I made a reply to the corresponding phone number before and after the sale, and there are some questions that I will not answer. For the product, I am relatively lacking. Because I don't usually focus on understanding the product's professional knowledge, so that the customer can call in, often can not work independently, trouble a lot of colleagues. Analyze the situation of my sales. As far as the customer source is concerned, 90% is personal retail, which is the result of my daily work and overtime work. But I am not satisfied, I know I will do better. Every time a guest asks, they should cherish it and not waste an opportunity. If you have a chance to succeed, you will have a small chance to wear it. If you can't grasp this opportunity, you will lose a lot of small opportunities. This is what I don't want to see. I hope that the guests in the customer service can become my guests. Communication starts from the heart, I take the heart of friends to take their trust. I promised them, I will not forget that the service is committed to the present. The chances of success are close to a big step.

Follow-up guests are a very important lesson for salesmen. This is an old customer that has been developed by potential customers. For the customers who are digging "new". The dignitaries are to adopt “posting posts”, “telephone tracking”, “old customers to develop offline”, “network agents” and so on. I use "posts" most often. Since I joined the company, I have been posting posts. I count that there are about five guests coming from the post. There are telephone calls, there are also qq consultation, there are also email reply. But there has been no deal, there is a reply to this email this month, you need to order sdv568. Because of his slow tracking, he was picked up by a colleague. The heart was originally a little excited. First, the post I made finally played a role. Second, because the colleague took the order and was in a bad mood, because he thought that he also had a bit of effort in it. Later, after adjustment, I also understood that in every job, it is a buckle, I believe that as long as you work hard, do not care about a short-term success, you paid, no matter where you are, Someone found you. I have further sublimated my own ideas and concepts. The pattern needs to be broad, apply what I have learned to daily life, work, and use this knowledge to create your goals, the benefits you want. This is the key.

summary:

The task volume in May was 10 positive products, which basically met the standard, but it was not enough. As the target volume increases, it also requires control over the amount of products sold and targeted sales. Improve your abilities and learn knowledge without interruption. In the future, we need to do our job, do a personal work plan, grasp the time, master every potential customer, and constantly develop offline agents. Strive to reach 15 targets in the next month.