Hainan Provincial Consumer Council's work summary for the first half of 2019 and work arrangements for the second half of the year
Under the guidance of the China Consumers Association in the first half of 2006, under the direct leadership of the Party Committee of the Provincial Administration for Industry and Commerce, the Hainan Provincial Consumer Council, guided by Deng Xiaoping Theory and the important thinking of the "Three Represents", thoroughly studied and implemented the 16th session of the Party. The spirit of the Fourth Plenary Session, adhere to the people-oriented, comprehensive and coordinated scientific development concept, carry out various activities around the theme of "health and rights protection", continue to perform the functions assigned by the "Drug Law", and strive to safeguard the legitimate rights and interests of consumers. Completed the task of the first half of the year.
I. Actively participate in the educational activities to maintain the advanced nature of party members
In accordance with the overall requirements of the Party Committee of the Provincial Administration for Industry and Commerce to maintain the advanced educational activities of the Communist Party members, clear the learning objectives, actively participate in the learning and education activities organized by the Party Group of the Provincial Administration for Industry and Commerce, and through extensive and in-depth mobilization of ideas, all party members and cadres further deepen their understanding of Deng Xiaoping Theory and The understanding of the important thinking of the three representatives deepens the understanding of the spirit of the 16th National Congress of the Communist Party of China and the 3rd and 4th Plenary Sessions of the 16th Central Committee, raises the understanding of strengthening the party's ability to govern, and clarifies the maintenance of the advanced nature of party members in the new era. basic requirements. By rereading the "Articles of Association of the Communist Party of China", we have a deeper understanding of the eight obligations of party members. In accordance with the eight obligations, we must rectify and correct ourselves in light of the shortcomings. Through the democratic life meeting and talks activities, the Consumer Party Committee carried out a series of activities such as criticism and self-criticism, examined the roots of their own thoughts, established the idea of serving the people wholeheartedly, and completed the tasks of the first half with a positive and upward working attitude. .
Guarantee the study time, ensure the quality of learning, and ensure that the tasks at each stage are completed on time. From January 24th, the mobilization meeting to the summary of the meeting on March 8th, and the party members will study for 8 days. All party members are not absent from school. After reading the "Reading the Party Member's Advancement Education Reader", after each party member passed the study, each person wrote a study experience. In the analysis and appraisal stage, from March 22 to April 30, the party members did not miss the class, participated in the learning activities on time, and in accordance with the party members’ obligations as stipulated in the party constitution, firmly established the service for the people in accordance with the requirements of the "three represents." The purpose is to solicit opinions from all sides and identify the existing problems. Each party member writes a personal analysis material and the party branch writes the analysis materials. In the stage of rectification and improvement, after the mobilization on May 20, all party members carefully focused on soliciting opinions at this stage, and seriously rectified the problems found in the self-analysis materials. Each party member turned in a personal rectification measure, the party branch Also handed over the branch rectification measures.
By maintaining the educational activities of the advanced nature of party members, all party members and cadres have set a great cause for the party's cause, and have established a work style of dedication, dedication and new pragmatism.
Second, carry out the "health and rights protection" year theme activities
In 2006, the 3.15 International Consumer Rights Day activities, with the joint efforts of industry and commerce and consumer organizations at all levels, carried out a series of activities around the theme of “Health and Rights Protection”. Obvious social effects have been achieved.
On March 15, Vice Governor Chen Cheng published a commemorative article entitled "Building a Healthy Consumption Environment to Protect Consumer Rights". The article shows that the party and the government attach great importance to the right to life and health of consumers. The Provincial Industry and Commerce Bureau, the Provincial Consumer Council, food and drug, commodity inspection, tobacco and other related units launched the 3.15 International Consumer Rights Day Publicity and Consultation Day in Mingzhu Square. Due to the participation of these units, a large-scale publicity effect was formed. And accepting consumer consultations and complaints, this form of activity is very popular among consumers.
According to statistics, party and government leaders at all levels in the province participated in 104 activities, set up 188 points, 233 industry experts provided consultations 64 times, volunteers participated in 2456 person-times, received 400 consumer complaints, and issued 169 consumer warnings. 230,000 copies of promotional materials and 1027 banners. The commemorative meeting and symposium were held 24 times, various news briefings and special interview activities were held 12 times, and the knowledge competition of "Drug Law" was organized 4 times. The Food and Drug Administration, Tobacco, Radio Management Office, and the series of activities such as authentic and fake medicines, authentic cigarettes identification, and free mobile phone screenings held in Mingzhu Square during 3.15, various publicity and consultation activities were successfully completed according to the original plan.
Third, do a good job in accepting consumer complaints consultation
Accepting consumer complaints and consulting work, the work is an important daily work of consumer organizations. In the first half of 2006, consumer organizations at all levels in the province accepted 1188 consumer complaints, and 1,120 successful mediation cases, and recovered economic losses of 987,200 yuan. Transfer the relevant departments to take care of 50 pieces. Among them, the Provincial Consumer Council accepted 267 consumer complaints, 255 successful mediation cases, recovered economic losses of 400,900 yuan, and handed over 23 relevant departments. Consumer organizations at all levels work enthusiastically, pay close attention to consumer complaints, warmly welcome consumers to visit, inquire, and answer every question, to guide the problems that should be paid attention to during consumption, so that complaints and consultations can be accepted. The pieces have been implemented.
Fourth, continue to do a good job of consumer warning, consumption tips
In the first half of 2006, the consumer organizations at all levels in our province fully played the role of functions, in accepting consumer complaints and consulting work. In the case of more consumer complaints, consumers are more likely to be deceived for discussion and analysis, forming consumer warnings and consumption reminders to prevent consumers from suffering unnecessary losses in shopping or receiving services.
In the first half of the year, consumer organizations at all levels issued 169 consumer warnings and consumer tips. These consumer warnings and consumption tips are based on different content, some are publicly released in the market, some are reported on the news media, and the forms are diverse and wide-ranging. . In the first half of the year, the Provincial Consumer Council issued a four-phase consumer warning on the Hainan news media. During the period of 3.15, the Provincial Consumer Council issued a consumer warning on the disputes that were likely to occur in the purchase of commercial housing in the signing of the subscription agreement. In particular, it issued consumer warnings on content such as matchmaking, travel shopping, etc., and the release of consumer warnings was well received by consumers. Some consumers directly called for consultations and achieved good social effects through these activities.
In the first half of this year, the product comparison test work organized by the plan, due to the lack of funds, is scheduled to be postponed until the second half of the year; the plan to convene the election of the board of directors, due to changes in the executive directors, presidents and other personnel, it is proposed to postpone the second half of the year.
Overall arrangement for work in the second half of the year
The overall requirement for the work in the second half of 2006 is to continue to improve the work of maintaining the advanced nature of party members in accordance with the arrangements of the annual work of the provincial party committees. Through these rectifications, the work will be improved, the construction of the party will be continuously strengthened, and the company will continue to forge ahead and strive to create. A new situation in consumer protection work.
1. Continue to do a good job in accepting consumer complaints and work hard to improve the level and effectiveness of accepting complaints. Accepting consumer complaints and consultations is the daily work of consumer organizations. First, we must do everything possible to create conditions to facilitate consumer complaints and strive to reduce consumer rights protection costs. Second, we must focus on rural consumer complaints and mediation, and help rural consumers. The third is to seize the hot and difficult issues that harm consumers' rights and interests, and carry out key mediation; the fourth is to promptly hand over major complaints to relevant departments for investigation and punishment.
2. Continue to publish the consumer warnings and consumption tips. The release of consumer warnings on major consumer issues is an important task for consumer organizations to strengthen consumer pre-war prevention and alert consumers to pay attention to bad goods and services to reduce personal, property and moral damage.
3. Organize commodity comparison tests. The commodity comparison test is an important means for consumer organizations to conduct social supervision of goods and services, and to provide information consultation and consumer guidance to consumers. The Provincial Consumer Council is striving for financial support to organize comparative trials on food this year as soon as possible.
4. Held a standing council of the second session of the Hainan Provincial Consumer Council. Due to changes in the staff positions of some of the governing councils in our province, it is necessary to add new directors to study the work of the new council.
5. Actively participate in the supervision and inspection of commodities by relevant administrative departments. Provide the source of the case, actively cooperate with the relevant administrative departments to supervise and inspect, pay special attention to food safety, agricultural products, and ensure that consumers' rights and interests are not violated.
6. Complete other tasks assigned by the China Consumers Association; complete the tasks assigned by the provincial bureau.
I. Actively participate in the educational activities to maintain the advanced nature of party members
In accordance with the overall requirements of the Party Committee of the Provincial Administration for Industry and Commerce to maintain the advanced educational activities of the Communist Party members, clear the learning objectives, actively participate in the learning and education activities organized by the Party Group of the Provincial Administration for Industry and Commerce, and through extensive and in-depth mobilization of ideas, all party members and cadres further deepen their understanding of Deng Xiaoping Theory and The understanding of the important thinking of the three representatives deepens the understanding of the spirit of the 16th National Congress of the Communist Party of China and the 3rd and 4th Plenary Sessions of the 16th Central Committee, raises the understanding of strengthening the party's ability to govern, and clarifies the maintenance of the advanced nature of party members in the new era. basic requirements. By rereading the "Articles of Association of the Communist Party of China", we have a deeper understanding of the eight obligations of party members. In accordance with the eight obligations, we must rectify and correct ourselves in light of the shortcomings. Through the democratic life meeting and talks activities, the Consumer Party Committee carried out a series of activities such as criticism and self-criticism, examined the roots of their own thoughts, established the idea of serving the people wholeheartedly, and completed the tasks of the first half with a positive and upward working attitude. .
Guarantee the study time, ensure the quality of learning, and ensure that the tasks at each stage are completed on time. From January 24th, the mobilization meeting to the summary of the meeting on March 8th, and the party members will study for 8 days. All party members are not absent from school. After reading the "Reading the Party Member's Advancement Education Reader", after each party member passed the study, each person wrote a study experience. In the analysis and appraisal stage, from March 22 to April 30, the party members did not miss the class, participated in the learning activities on time, and in accordance with the party members’ obligations as stipulated in the party constitution, firmly established the service for the people in accordance with the requirements of the "three represents." The purpose is to solicit opinions from all sides and identify the existing problems. Each party member writes a personal analysis material and the party branch writes the analysis materials. In the stage of rectification and improvement, after the mobilization on May 20, all party members carefully focused on soliciting opinions at this stage, and seriously rectified the problems found in the self-analysis materials. Each party member turned in a personal rectification measure, the party branch Also handed over the branch rectification measures.
By maintaining the educational activities of the advanced nature of party members, all party members and cadres have set a great cause for the party's cause, and have established a work style of dedication, dedication and new pragmatism.
Second, carry out the "health and rights protection" year theme activities
In 2006, the 3.15 International Consumer Rights Day activities, with the joint efforts of industry and commerce and consumer organizations at all levels, carried out a series of activities around the theme of “Health and Rights Protection”. Obvious social effects have been achieved.
On March 15, Vice Governor Chen Cheng published a commemorative article entitled "Building a Healthy Consumption Environment to Protect Consumer Rights". The article shows that the party and the government attach great importance to the right to life and health of consumers. The Provincial Industry and Commerce Bureau, the Provincial Consumer Council, food and drug, commodity inspection, tobacco and other related units launched the 3.15 International Consumer Rights Day Publicity and Consultation Day in Mingzhu Square. Due to the participation of these units, a large-scale publicity effect was formed. And accepting consumer consultations and complaints, this form of activity is very popular among consumers.
According to statistics, party and government leaders at all levels in the province participated in 104 activities, set up 188 points, 233 industry experts provided consultations 64 times, volunteers participated in 2456 person-times, received 400 consumer complaints, and issued 169 consumer warnings. 230,000 copies of promotional materials and 1027 banners. The commemorative meeting and symposium were held 24 times, various news briefings and special interview activities were held 12 times, and the knowledge competition of "Drug Law" was organized 4 times. The Food and Drug Administration, Tobacco, Radio Management Office, and the series of activities such as authentic and fake medicines, authentic cigarettes identification, and free mobile phone screenings held in Mingzhu Square during 3.15, various publicity and consultation activities were successfully completed according to the original plan.
Third, do a good job in accepting consumer complaints consultation
Accepting consumer complaints and consulting work, the work is an important daily work of consumer organizations. In the first half of 2006, consumer organizations at all levels in the province accepted 1188 consumer complaints, and 1,120 successful mediation cases, and recovered economic losses of 987,200 yuan. Transfer the relevant departments to take care of 50 pieces. Among them, the Provincial Consumer Council accepted 267 consumer complaints, 255 successful mediation cases, recovered economic losses of 400,900 yuan, and handed over 23 relevant departments. Consumer organizations at all levels work enthusiastically, pay close attention to consumer complaints, warmly welcome consumers to visit, inquire, and answer every question, to guide the problems that should be paid attention to during consumption, so that complaints and consultations can be accepted. The pieces have been implemented.
Fourth, continue to do a good job of consumer warning, consumption tips
In the first half of 2006, the consumer organizations at all levels in our province fully played the role of functions, in accepting consumer complaints and consulting work. In the case of more consumer complaints, consumers are more likely to be deceived for discussion and analysis, forming consumer warnings and consumption reminders to prevent consumers from suffering unnecessary losses in shopping or receiving services.
In the first half of the year, consumer organizations at all levels issued 169 consumer warnings and consumer tips. These consumer warnings and consumption tips are based on different content, some are publicly released in the market, some are reported on the news media, and the forms are diverse and wide-ranging. . In the first half of the year, the Provincial Consumer Council issued a four-phase consumer warning on the Hainan news media. During the period of 3.15, the Provincial Consumer Council issued a consumer warning on the disputes that were likely to occur in the purchase of commercial housing in the signing of the subscription agreement. In particular, it issued consumer warnings on content such as matchmaking, travel shopping, etc., and the release of consumer warnings was well received by consumers. Some consumers directly called for consultations and achieved good social effects through these activities.
In the first half of this year, the product comparison test work organized by the plan, due to the lack of funds, is scheduled to be postponed until the second half of the year; the plan to convene the election of the board of directors, due to changes in the executive directors, presidents and other personnel, it is proposed to postpone the second half of the year.
Overall arrangement for work in the second half of the year
The overall requirement for the work in the second half of 2006 is to continue to improve the work of maintaining the advanced nature of party members in accordance with the arrangements of the annual work of the provincial party committees. Through these rectifications, the work will be improved, the construction of the party will be continuously strengthened, and the company will continue to forge ahead and strive to create. A new situation in consumer protection work.
1. Continue to do a good job in accepting consumer complaints and work hard to improve the level and effectiveness of accepting complaints. Accepting consumer complaints and consultations is the daily work of consumer organizations. First, we must do everything possible to create conditions to facilitate consumer complaints and strive to reduce consumer rights protection costs. Second, we must focus on rural consumer complaints and mediation, and help rural consumers. The third is to seize the hot and difficult issues that harm consumers' rights and interests, and carry out key mediation; the fourth is to promptly hand over major complaints to relevant departments for investigation and punishment.
2. Continue to publish the consumer warnings and consumption tips. The release of consumer warnings on major consumer issues is an important task for consumer organizations to strengthen consumer pre-war prevention and alert consumers to pay attention to bad goods and services to reduce personal, property and moral damage.
3. Organize commodity comparison tests. The commodity comparison test is an important means for consumer organizations to conduct social supervision of goods and services, and to provide information consultation and consumer guidance to consumers. The Provincial Consumer Council is striving for financial support to organize comparative trials on food this year as soon as possible.
4. Held a standing council of the second session of the Hainan Provincial Consumer Council. Due to changes in the staff positions of some of the governing councils in our province, it is necessary to add new directors to study the work of the new council.
5. Actively participate in the supervision and inspection of commodities by relevant administrative departments. Provide the source of the case, actively cooperate with the relevant administrative departments to supervise and inspect, pay special attention to food safety, agricultural products, and ensure that consumers' rights and interests are not violated.
6. Complete other tasks assigned by the China Consumers Association; complete the tasks assigned by the provincial bureau.
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