Summary of the annual work of the telecom enterprise union

I. 20xx annual work summary:

Guided by the important thinking of the "Three Represents", we will continue to improve the overall level of trade union work by taking the opportunity of studying and propagating the "Trade Union Law".

1. The second meeting of the second committee was held to summarize and review the trade union work of the province last year, and the year-round work of the trade union was deployed this year. At the meeting, the provincial capital and the municipal telecom trade unions signed a responsibility letter for the 20xx work target, decomposed and quantified the work tasks, strengthened the target management of the grassroots trade unions, and ensured the completion of the annual tasks. The Provincial Telecommunications Union Funds Review Committee also held a meeting to review the financial situation of the province's trade unions last year and the financial budget for this year.

2. Emphasis on the study and propaganda work of the newly revised Trade Union Law. At the beginning of the year, the provincial association organized all grassroots trade unions in the province to participate in the "Trade Union Law" knowledge contest held by the All-China Federation of Trade Unions. The province's 6,723 people participated in the competition; in December, the province's telecom employees will participate in the Anhui Provincial Federation of Trade Unions. Organized the "20xx Annual 'Four-Five' Law-Law Study Exam".

3. Conducted a survey on the ideological status of employees of Anhui Telecom Corporation. The Provincial Department of Ideological and Political Work of the Provincial Association carried out a questionnaire survey on employee mentality in the province. The contents of the questionnaire survey include four aspects: the reform and development of employees on telecommunications companies, the current competitive situation and competitive environment faced by China Telecom and Anhui Telecom, and the views on telecommunications external services and corporate democratic politics. The three-level manager of the province's main business and the following personnel participated in the questionnaire survey. In this survey, 11031 questionnaires were sent out, and 10259 valid questionnaires were returned. The effective questionnaire recovery rate was 93%. After careful statistics, a written investigation report was formed. Anhui Telecom Industrial Group Co., Ltd. also carried out this activity. A total of 1664 questionnaires were distributed, 1609 copies were recovered, and the recovery rate reached 96.7%. 1436 valid questionnaires formed a written investigation report.

Adhere to the principle of equal consultation, collective contract system and employee representative conference, and safeguard the legitimate rights and interests of employees, and continuously promote the building of democratic politics.

1. Further standardize the signing of the collective contract of the province's telecommunications system. The provincial capital focused on the implementation of the "Eight-Term Contract of the Anhui Telecom System" and the "Interim Provisions on the Regulation of Labor Contract Management of Anhui Telecom Company" issued by the Provincial Human Resources Department, and combined with the current practice of enterprise reform and development, in accordance with the requirements of the provincial capital. The grassroots trade unions revised the original collective contract. At the same time, in order to strengthen the labor dispute mediation work, the "Notice on the Establishment of Labor Dispute Mediation Committee" was issued, requiring all grassroots units to establish labor dispute mediation organizations. A total of 14 city branches in the province revised, renewed and re-signed the “collective contract”. A total of 48 units in the main industry established a labor dispute mediation committee.

2. Conscientiously implement the “Detailed Rules for the Implementation of the Workers' Congress of Anhui Telecom Enterprises” issued by the provincial party group. As of the end of November, the province has 16 municipal telecommunications branches, 1 directly under the unit and 23 units of industrial companies held a staff representative meeting. When convening the Workers' Congress, all units will conscientiously implement the functions and powers of the Staff Representative Conference: listen to the general manager's administrative report, review and approve the employee income distribution methods, rewards and punishments, the company's annual financial budget, final accounts, and review and decide on employee welfare issues. The implementation of the "collective contract" was reviewed, and the leading cadres were democratically evaluated, and the higher-level trade unions were reported before the meeting. After the meeting, the "Report of the Workers' Congress" was reported.

3. Strengthened the work of corporate affairs disclosure. According to the special inspection of the business disclosure work carried out by the provincial company in the province last year, the enterprise disclosure method was revised according to the problems found in the inspection, and the “Implementation Measures for the Enterprise Affairs Openness of Anhui Telecom Company” was issued. In mid-September, the “Creation of Standardized Service Branch and Enterprise Affairs Open Work Symposium” was held in Zhangzhou. The three branches of the meeting held a conference exchange on the business openness work. After the meeting, the “Anhui Telecom Company’s corporate affairs disclosure was issued. Work supervision and inspection assessment rules.

Increase the creation of civilized industries, carry out various forms of labor competitions around the main goals and tasks determined by provincial companies, strive to improve external services, and promote the continuous improvement of corporate profits.

1. Launched various forms of special labor competition activities that are conducive to improving communication quality and improving telecommunications services. In 20xx, the province unified organization competitions: long-distance optical cable lines throughout the year without full resistance obstacle competition, Anhui Telecom large user service labor competition "Star competitions, service personnel selection, technical training activities for telecom employees, technical competition activities, rationalization proposals, network management business volume analysis, etc." as the main content of "innovation competition activities" and telecommunications new business labor competition. In particular, the provincial company and the provincial telecommunications union began the “post training and technical competition” activities in the province from July. All units in the province attached great importance to it, extensively carried out propaganda and mobilization, formulated activity plans, organized trials, and selected outstanding players to participate in provincial competitions; and held telecom employees in Hefei from September 24th to 25th. Technical competitions, 18 teams from various city branches and provincial industrial group companies, 158 players participated in the competition of optical cable connection test, cable connection and sealing, new business terminal installation and commissioning and business skills. In order to call for the staff to contribute to the development of the company, in May the province carried out rationalization proposals. The province has collected 2183 proposals for rationalization. The main contents of the proposal are related to production and operation, operation and maintenance, mechanism innovation and management innovation. On the basis of the recommendation of each city branch, in September the provincial company and the provincial telecommunications union jointly issued a document to commend the 24 employees who received excellent suggestions. 2. Increased the intensity of the creation of civilized industries. In recent years, Anhui Telecom has created a civilized industry activity by carrying out star-level service as a carrier, which has greatly improved the image and service of Anhui Telecom. For this reason, provincial companies and provincial capitals have launched “Top Ten Services” in the province. "Windows" and "Top Ten Service Employees" selection activities.

According to the unified deployment of the Provincial Cultural Affairs Committee, combined with the actual situation of Anhui Telecom Enterprises, in 20xx, while consolidating and improving the establishment of business and installation windows, the civilized industry creation activities will be extended to rural branch offices. The provincial government formulated and issued guidelines on the establishment of the rural standard service branch, and confirmed and implemented the 20% rural standard service branch this year. In the middle and late June, the provincial government inspected and investigated the establishment of 11 branch offices of 8 county bureaus in Anqing, Zhangzhou, Huangshan and Wuhu. In the investigation, it was found that the establishment of the Zhangzhou branch was very distinctive. Solid, the relevant departments of the provincial capital and provincial companies provide timely guidance, according to the new telecommunications service standards and standards issued by the group company, starting from the four aspects of branch office service, management, task completion and environment, after several times, form The experience of the establishment of the Zhangzhou branch office. From September 11th to 13th, the “Creation of Standardized Service Branch and Enterprise Affairs Open Work Symposium” was held in Zhangzhou. After the meeting, the provincial company and the provincial capital jointly issued the "Anhui Telecom Standardization Service Branch Standard". The meeting played a big role in promoting the creation of the province.

3. Conducted a speech contest and a lecture speech on “The Song of the Telecommunication Staff of the Province”. In May, the Provincial Telecommunications Union held a speech contest entitled “The Song of the Telecommunication Staff of the Province”. The contestants used vivid examples to describe the touching and dedication of the telecom employees in their ordinary work. These ordinary people and things happening around us have aroused strong repercussions among the employees and made the employees A good education of dedication, hard work, and "customer first, service with heart". To this end, the provincial telecommunications union organized some of the winners to give lectures in 10 provinces and municipalities in the province on July 15-18 and August 5-9.

Highlight the maintenance functions of trade unions and strive to do good and practical things for employees.

1. Continue to do a good job in the rehabilitation of employees and safeguard the vital interests of employees. From mid-June to the end of August, 660 person-times of employees were arranged in the rest of the six provinces, which was widely welcomed by the staff.

2, to carry out the festival to send warm activities, during the New Year's Day, the Spring Festival, the provincial leaders to visit, condolences to the frontline staff and some old comrades and difficult employees. Trade unions at all levels in the province have a total of 1073 employees who have received difficulties and issued 370,000 yuan in condolences.

3. In early May, in order to effectively carry out the warm work of the workers in difficulty, the Provincial Telecommunications Union issued the "Notice on Establishing and Improving the Archives of Difficult Workers", determined the scope of the difficult employees, and implemented dynamic management of the files of the employees in difficulty. The archives of the extremely poor workers in the province have made the archives work of the difficult employees into institutionalized and standardized. This work has been carried out throughout the province and was completed by the end of November.

In April and July, the “Elite Employees of Anhui Province” selection method was issued. In September, four comrades of Anhui Telecom won the “Provincial Model Worker” award, and two units won the title of “Advanced Collective”; On the eve, the Anhui Telecom Union recommended 13 outstanding managers and excellent employees to the group company. These 13 employees were commended at the First Congress of China Telecom Group Labor Union and the commendation meeting for advanced producers and excellent managers.

Strengthen the construction of the trade unions themselves and earnestly do a good job in the basic work of the trade unions.

1. Continued the construction of the “Home of Advanced Workers” and built three “Professional Workers' Homes” of the provincial telecom trade unions. The 13 provincial telecom trade unions, “The Home of Advanced Workers”, which was reported in 2002 and passed the inspection, were commended and rewarded.

2. Strengthen the organization of trade unions and establish and improve trade union organizations. Instructed some grass-roots trade unions to hold elections as scheduled; in April, the Anhui Provincial Telecommunications Union Women Workers Committee was established; in October, Anhui Guomai Information Industry Co., Ltd. was established to form a trade union organization; in November, the provincial leaders also hired workers. The problem was investigated.

3. Strengthened the goal management work, and through the decomposition, quantification and solicitation of opinions of all units, signed the “Responsibility for Work Objectives” with the telecom trade unions of each city, and evaluated the completion of the work objectives last year. , appraisal, commendation and reward for units with better goals. In order to fully affirm the outstanding trade union cadres and trade union activists who made achievements and contributions in the construction of the two civilizations of the enterprise, a notice was issued in November to commend and commend the outstanding trade union cadres and trade union activists of Anhui Telecom.

4. Strengthen information exchange and communication, earnestly grasp the external propaganda work, and continue to run the "Anhui Telecom Trade Union Information Brief", which has been issued 29 times. In April, the province's trade union information work symposium was held, and the advanced information units, excellent information workers and good information of the previous year were evaluated and commended.

5. Do a good job in the financial work of the trade unions. In June, the province’s telecom trade union financial work conference was held. The meeting carefully conveyed the spirit of the provincial financial work conference, and the 2002 financial union final accounts and 20xx for each city branch, directly affiliated, and industrial company. The annual financial budget of the trade unions was reviewed and approved, and the “Measures for the Financial Work Competition of the Anhui Telecom Union” was discussed and approved, and the assets management of the trade unions was deployed and required.

6. Strengthened the training of trade union cadres, and held a training course for the province's telecommunications union cadres in July. This year, the trade union cadres of various localities have also been selected to participate in training courses for trade union cadres at different levels and different contents.

In order to promote the rapid development of various new telecom services, the provincial companies have put forward new development requirements for the development goals of the three-year ISDN, ADSL and LAN services after careful analysis of the operational status. The provincial and provincial companies jointly decided to The province is launching a new business development competition for telecommunications, and this competition is underway. From the perspective of the completion of the localities, the competition has effectively promoted development.