Bureau's 2012 petition work summary and 2012 work plan

I. Summary of letters and visits in 2019

In 2019, under the leadership of the district committee and the district government, under the specific guidance of the district and group work bureaus, the bureau’s petition work was guided by Deng Xiaoping Theory and the important idea of ​​“xxxx”, strictly in accordance with the provisions of the Regulations on Letters and Visits. Solve the actual problems of cadres and workers as the starting point and the foothold, closely focus on the functions and responsibilities of the bureau, effectively strengthen and improve the work of letters and visits of the bureau, strive to improve the efficiency and quality of letters and visits, resolve various contradictions in a timely manner, solve problems for cadres and workers, and safeguard me. The region’s social stability, economic development and overall social progress have contributed. The work of the letters and visits of the bureau is summarized as follows:

Strengthen leadership and earnestly guarantee the orderly work of letters and visits

         The work of letters and visits is related to the overall situation of social stability work. It is an important part of our work, and it is an important task to understand public opinion, reflect the people's sentiments, and unite the people's hearts. In order to grasp this work, do a good job, and grasp the results, the bureau has always insisted that the leaders in charge should fully grasp and take charge of the leadership, and the important petition case leaders should personally investigate and handle the petition work responsibility system. The deputy director, the deputy director of the editorial office, and the deputy head of the department, the other staff members are the members of the petition work leading group, designated personnel as part-time petition workers, responsible for the daily specific work, the implementation of responsibility levels, to ensure the efficiency and quality of letters and visits work .

Raise awareness and conscientiously implement the tasks of letters and visits

        The work of letters and visits is the bridge and link between the party and the government to connect with the people. It is the most direct "window" for inspecting the people's feelings and listening to the public opinion. Although the bureau only accepts petitions on personnel establishment, wages and benefits, but it reflects the most direct will of the broad masses of cadres and workers in our district, reflecting their most basic interests, the quality of our work and the interests of cadres and workers. It is closely related. In order to effectively implement all kinds of letters and visits, and resolve various contradictions and disputes in a timely manner, from the heights of politics, stability, overall situation and adherence to the party's popular line, the deputy director of the District Personnel Bureau is responsible for the letters and visits of the Bureau. The work of letters and visits of our bureau has been further strengthened. At the same time, it has increased the study and propaganda of the petition policy, actively organized the employees of the unit to participate in the training and study organized by the municipal and district letters and visits bureaus, and worked hard through the relevant policies of the staff of the bureau meeting and the cadre workers' meeting organization to study letters and visits. Improve the quality of employees themselves, and ask them to do a good job in publicizing and explaining the policies to avoid unnecessary letters and visits.

Pay attention to actual results and strive to improve the efficiency of letters and visits

         Most of the petitioners facing the petition work of the bureau are the cadres and workers of the district organs and institutions. Most of the problems reflected by the bureau are related to the vital interests of the cadres and workers. Due to the strong policy of personnel work, many people do not understand the policy is to petition. The main reason, especially after the transfer of business schools, the number of letters and visits of our bureau has increased significantly. This has determined that our work must be both “fine” and “real”. We must understand the most basic situation of the petition and related. Laws, regulations, and policies, to achieve clear facts, clear legal principles, and to "clarify" to the broad masses of cadres and workers, so that they can understand that this is justified and grounded.

In the usual petition work, the bureau always strictly follows the provisions of the "Registration of Letters and Visits" and warmly welcomes the visiting people. Any problems that are reflected in our work, within the scope of our work, must be carefully verified in accordance with laws and regulations. If you can answer in person, face-to-face solution; for more complicated problems that cannot be solved at one time or some important issues that need to be dealt with in a timely manner, and some areas involving the work of several departments, we will report to the relevant leaders in a timely manner and put forward suggestions for solving the problems. And suggestions, so that we or other departments can solve the problem as soon as possible; if it is not within our scope of work, we will inform the cadres and workers where to go for help.

In the past year, our bureau has received 2 letters of acceptance, 50 visits, and 52 cases. The completion rate is 100%. There have been no large group petitions, but some people have repeatedly publicized and explained through the bureau. Still not satisfied. In the work next year, the bureau will continue to increase the intensity of letters and visits, and strive to make due contributions to maintaining social stability and building a harmonious western region.

Second, the 2019 petition work plan

In 2019, the work of letters and visits of the bureau should adhere to Deng Xiaoping Theory and the important thinking of "xxxx" as the guide, thoroughly implement the spirit of the party's xx conference, and conscientiously implement the central, provincial, municipal, district committee, government, and regional bureaus. The spirit of the conference on letters and visits adheres to the scientific development concept, closely focuses on the central work of the district committees and governments, further channels for communication, strengthens work responsibilities, improves team quality, continuously improves the level of letters and visits, and builds a well-off western area and maintains The reform and development of the Western Region will stabilize the overall situation and provide solid talent support and intellectual security.

Raise awareness and strengthen leadership

       Further improve the responsibility system for the management of letters and visits, and include the tasks of letters and visits in the important agenda of the unit. The establishment of the Bureau of Letters and Visits to lead the work, adhere to the unified leadership, strengthen the management of the territories, clarify the respective responsibilities, strengthen the principle of "who is in charge and who is responsible", and further implement the first-level and first-level responsibility for the first-level responsibility.

Strengthen learning and increase publicity

On the one hand, we must conscientiously grasp the study of the Regulations on Letters and Visits and related policies and regulations by all cadres and workers. On the other hand, we must strengthen publicity. First, strengthen the propaganda of the petitioners, enhance their awareness of the legal system, and prompt the people to conduct regular and orderly petitions; second, focus on improving the ability of petition workers to act according to laws and regulations; third, strengthen the propaganda of personnel preparation policies and strengthen the people's personnel establishment. Understanding of policy.

Increase efforts to increase the handling rate

       In order to highlight the problems of letters and visits that are collected in a centralized manner, it is necessary to study the problematic problems on a case-by-case basis, work hard on "things to solve", and do more good things and do more practical things for the people. The case of letters and visits reflected by the people's letters and visits and the letters and visits transferred by superiors were closed in time in strict accordance with the time limit stipulated in the Regulations on Letters and Calls. If the legal and policy provisions cannot be resolved, it is necessary to clearly tell the public to do a good job of explaining the work and ensure that the settlement rate of the petition case is 100%.

Strengthen supervision and focus on solving the "three most" problems of the people

We will focus on solving the hot and difficult issues of public concern and ensure that the legitimate rights and interests of the people are fully protected. Try to solve the problem of people's letters and visits at the grassroots level. We will continue to take the issue of handling people's popular gatherings as the top priority, strengthen the investigation and prediction of the people's petitions, and prevent the public, properly handle the popular gatherings and unexpected events, and try to resolve the problems of the people's appeals. The grassroots layer is solved in the bud.

In short, in 2019, the bureau will continue to resolutely emancipate the mind, seek truth from facts, advance with the times, develop and innovate, comprehensively complete the tasks of various letters and visits, and make new contributions to the economic development of the western region and the overall progress of society.