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How to do a good job in current letters and visits


The increasing number of large-scale group petitions and fierce individual complaints since the 1990s have triggered a rising peak of letters and visits, which has become an important factor affecting social stability. Taking Chengdu as an example, the total number of petitions in 1998 was 28,000. Times, the total number of letters and visits in XX was 84,000, and the number of letters and visits in XX was 321,619. In January-April, XX was 129,754, an increase of 94% over the same period of last year. The number of high-growth letters and visits was high and intensified. In handling letters and visits, government agencies have to spend a lot of manpower and material resources, especially at the grassroots level offices and township governments. In the face of a large number of group letters and visits and intense individual complaints, there is pressure for the leadership to resolve the situation. There is resentment of the people's extreme dissatisfaction, and the petitioning department is in a dilemma in the process of resolving petitions.
Letters and visits are a reflection of the actual contradictions in people's economic life. With the continuous development of China's economy, people's exchanges in economic life have become more frequent. The resulting civil disputes, criminal disputes, and administrative disputes between natural and natural persons, natural persons and legal persons, natural persons and other organizations have risen remarkably. trend. In the process of handling and resolving such internal contradictions among the people, most of the problems can be satisfactorily resolved through procedures such as people's mediation, administrative law enforcement, and litigation. The parties to the dispute can also accept the results of the relevant functional departments. It has the purpose of maintaining legal authority and resolving conflicts and resolving disputes. However, some people who suffer from unfair treatment of government functions, unfair law enforcement, or unfair treatment or economic losses due to their own social disadvantage status, to their own subjective will to solve problems at any level, petitioners often think that simply Relying on this unit and the department can't solve the problem. Only by creating a bigger momentum, gathering more people, adopting more aggressive behavior, using more stringent wording, and reaching a higher level party and government unit can achieve its purpose. . Street township can not solve a certain place to solve a certain place, a certain place can not solve a certain place to solve, in a certain place can not solve the problem and went to Beijing to petition. What is even worse is that some petitioners have taken the lead in blocking the party and government to lead the vehicles, closing the door of the administrative organs, sitting in the country and the party and government organs, and even worsening the state party and government departments and vilifying public property, seriously affecting The image of the party and government organs has disrupted the normal working environment and work order of the party and government organs. Of course, after the above actions, the parties are subject to different levels of public security punishment.
The main reasons for the increase in current letters and visits, especially collective visits and repeated visits, are: First, objective reasons. As we are currently in the period of social transformation, the continuous adjustment of interest relations has led to profound changes in the social structure, economic structure and interest structure. Some deep-seated contradictions and problems that have accumulated for many years have gradually emerged. It is necessary to solve these contradictions and problems. The process, and the people’s desire to solve the problem is urgent. The contradiction between the two is one of the important reasons for the increase in people’s letters and visits and collective visits and repeated visits. The second is subjective reasons. A small number of public officials in the country are not in accordance with the law, or even violate the law and discipline, infringe on the interests of the people. Some of them are arguing about the reasonable demands of the people or the problems that should be solved, and perfunctory and blame, resulting in "small things dragging down, big things dragging", causing large-scale People have petitioned; there are still some departments in the process of implementing reform measures, the procedures are not standardized, not open, the working methods are simple, and the rush is too urgent, causing dissatisfaction among the people, which in turn triggers collective repetitive petitions.
The behavior of petitioners mentioned above can seriously affect the image of the party and government organs and disrupt the normal working environment and work order of the party and government organs. How does the party and government organs treat petition work at this stage, and what kind of nature does the petition work have? And what role does the task have?
The central leading comrades have repeatedly pointed out that "the work of letters and visits is an important channel for our party and the government to promote democracy, observe the people's sentiments, and contact the people." The importance of the petition work in the new era is vividly summarized as the "heat and cold table" of the people's feelings, the "regulators" of the inspection policy, and the important "windows" for promoting democracy. The "Decision" adopted by the Sixth Plenary Session of the XX Session requires that channels to reflect social conditions and public opinions be broadened, and that the party's work style should be strengthened and improved. Leading cadres should personally handle letters and visits. This fully illustrates the important role of letters and visits in the new era. It should be noted that doing a good job in letters and visits and maintaining stable work is a concrete manifestation of practicing the party's purpose of serving the people wholeheartedly and implementing the "xxxx" important idea of ​​"representing the fundamental interests of the overwhelming majority of the people." It is an important aspect of maintaining the flesh-and-blood ties with the people, and is a specific requirement for strengthening and improving the party's work style and implementing the party's xx spirit. At the same time, the work of letters and visits plays a unique and important role in resolving contradictions among the people and maintaining social stability. The work done by letters and visits is not good and has no effect. It is directly related to the image of the party and the government among the people, and to social stability and sustainable economic development. Therefore, it is necessary to raise the importance of doing a good job in letters and visits to implement the important thinking of "xxxx", strengthen and improve the party's work style, maintain social stability, and promote economic reform, development and stability.
The work of letters and visits is a "cold and hot table" that observes public opinion and is a "reducing valve" for maintaining social stability. The work of letters and visits is not only the work of the petition department, but also the internal affairs of the party organizations and leaders at all levels. Under the current circumstances, attaching importance to not paying attention to letters and visits is an important indicator to test the high quality of leading cadres; doing a good job in letters and visits is an important criterion for measuring the solid and unsteady work of a unit. A leading cadre who is not good at catching letters and visits is hard to say that he is a competent leader. It is necessary to put the work of letters and visits on the important agenda and put them on an important position, especially as the first person responsible for petition work. They must also take the lead in petitioning, personally approve important people's letters, and receive visiting people who reflect major problems. Important letters and visits to deal with the situation, and seriously organize the investigation and handling of major petition cases. We must actively support the work of the petition department, create a good working environment for them, and help them solve practical difficulties and problems.
Letters and visits is an important regular political work and a very important work of the people. It belongs to the superstructure and serves socialist politics. Specifically, the nature of petition work includes three aspects: First, a popular work and political work of the leading organs, people's organizations, and enterprises at the party and state levels. This is because the initiators of the petition activities are the broad masses of the people. They reflect the situation and make demands, all of which are spontaneous and popular. To treat and deal with these problems, we must take the party and state policies and laws as the criterion. This makes the work of petitions politically strong. From the point of view of the phenomenon, the work of petitioning reflects the relationship between the petitioner and the acceptor; in essence, it embodies the relationship between the people and the managers of the state and social organizations, and reflects the political system of the society from one aspect. . Therefore, petition work is a very popular political work. The second is an important means of safeguarding and realizing the democratic rights of the people. In our socialist countries, the people are the masters of the country. They can protect their legitimate rights and interests, exercise their democratic rights, and participate in the management of the state through various channels and forms. At this stage, the people's people express their will, participate in political discussions, implement democratic supervision, and open supervision. The form of letters and visits has become the most common form outside the people's congress system, and the task of petition work is precisely to solve as properly as possible. The actual problems of the people meet the legitimate demands of the people, reflect the true will of the people, and provide convenience and conditions for the people to participate in the administration of state affairs and implement democratic supervision. At the same time, we must strictly abide by the provisions of the Constitution, guarantee the smooth exercise of the democratic rights of the people to visit, and resolutely oppose and stop any wrong behavior that obstructs and suppresses the right to properly exercise the right to petition. Units and individuals who retaliate against petitioners must be sanctioned in accordance with party discipline, political discipline, and law. Third, the leading organs at all levels of the party and the state and their responsible persons have closely contacted the people, conducted democratic consultation and dialogue, and learned important channels for private information. During the socialist period, all decisions of the party and the state must be based on the interests and aspirations of the broad masses of the people. The letter from the people is an important channel for the leaders and responsible persons at all levels to understand the public opinion, and is an indispensable link between the leaders and the people. In a sense, the work of letters and visits is a kind of connection between leaders and the public, and it is a dialogue between the acceptor and the petitioner. This kind of connection, communication and dialogue has the characteristics of being relatively direct, relatively extensive, relatively quick and relatively real.
The work of petitioning is a very complicated and very specific work. There is no old food to eat, when to pay attention to it, when it is effective, and when it is lax, the whole work will be abandoned and destroyed. Therefore, we must attach great importance to the work of letters and visits, and strive to do a good job in letters and visits in accordance with the requirements of "can only strengthen and not weaken" and create a stable development environment.
The key to doing a good job in letters and visits is to implement the responsibility system for letters and visits in accordance with the principle of “who is in charge and who is responsible”. The top leader must personally grasp the work of letters and visits, bear the overall responsibility for the work of letters and visits, conscientiously fulfill the responsibility of the first responsible person for stability and letters and visits, effectively coordinate the efforts of all parties to carry out the work; the leaders in charge have direct responsibility for the work of letters and visits, and must be specifically responsible Grasp the implementation of stability and petition work. According to their situation and nature, according to their situation and nature, they should try their best to receive personally, personally approve, personally supervise and implement, and seriously solve practical difficulties and problems for the people. To stand on the political level and effectively strengthen the leadership of letters and visits, we must regard the work of letters and visits as a long-term public work, put them in an important position, strengthen our strength, and constantly work hard. It is necessary to further strengthen the principle of party spirit and the concept of the people, and give strong support to people, finances, and materials in the work of the petition department, and cooperate with the strength of letters and visits to ensure the continuity and effectiveness of the work. Leaders at all levels should follow the requirements of xx in the "1 July" important speech and take the fundamental interests of the overwhelming majority of the people as the starting point and the foothold. "Insist the right for the people, love for the people, benefit the people, and be sincere to the people." We sincerely do practical things, do our best to solve difficult problems, and persist in doing good deeds. Combine the reality of petition work, with a strong sense of political responsibility and deep feelings, be kind to the petitioners, understand and understand their difficulties, and actively help them solve problems. .
To do a good job in letters and visits, we must further clarify our sense of purpose and effectively solve the practical problems of the people. It is necessary to enhance the sense of urgency from the height of “maintenance and stability” and take effective measures to reduce the collective appeal of the people. To actively deal with major collective petitions and emergencies, the question of the letters and visits that should be resolved by which level and which department should be handled carefully by that level and that department, and must not be handed over or pushed down. For letters and visits in certain places and departments across the land, it is necessary to timely report the situation, analyze the situation, and study and deal with opinions. Special attention should be paid to correctly handling contradictions among the people and paying attention to working methods. It is necessary to intensify the work of ideological and political work of the people. We must not only promote civilization and enthusiasm, patiently and meticulously publicize policies and regulations, do a good job in education and guidance, but also adhere to principles, grasp the scales, pay attention to methods and methods, and cannot confuse and open up policy policies. Initiating new contradictions. On the one hand, the people’s petitions indicate that our work has not been perfected, and the people are still dissatisfied. On the other hand, it also shows the people’s full trust in the party and the government, and hopes and relies on the party and the government to solve problems for them. We must have a true sense of truth for the people who visit the petition, and always consider the people's lives, the interests of the people, and the wishes of the people. We must treat each letter and receive every visit as a concrete action to practice the important thinking of "xxxx", try our best to solve practical problems for the people, and win the trust of the people with practical actions. For some difficult problems that have been dragged on for a long time, we must actively seek solutions to the problem without violating policies and regulations. Don't be afraid that the petitioners will "take advantage of the budget"; for those who are difficult to solve or unable to solve for a while, they should be patiently and meticulously explain. Convince the work and stabilize the mood of the people. To change the people's petitions to the next visit, the leading comrades should go to the grassroots level, check the people's feelings, solve the people's worries, and do more work in the "rain in the rain" and "send in the snow."
To do a good job in letters and visits is to further build a sense of responsibility and earnestly implement the responsibility system. The work of letters and visits is itself the work of leading cadres. We must focus on implementing the responsibility system for letters and visits of leading cadres, and solidly promote the implementation of various systems for letters and visits from three aspects. First, we must conscientiously implement the conference system for letters and visits leading groups, analyze the situation on a regular basis, and discuss and resolve major difficult letters and visits. Adhere to and improve the departmental contact conference system, and establish a collaborative mechanism to jointly manage and jointly handle letters and visits. Second, we must adhere to the implementation of the system of leading cadres reading and approving the people's letters and attending the public on duty. If the amount of letters and visits is large and the leading cadres cannot handle them in time, they should hand over some of the letters to the counterparts of the same level of petitions. At the same time, they must do a good job of supervision and regular handling of the situation. The third is to conscientiously implement the leadership package and accountability system. The leaders responsible for the petition case must conscientiously implement the responsibility, set the leadership, set the measures, set the time, set the responsibility, package the case investigation, handle the problem, and stabilize the personnel. Those who delay work due to perfunctory, procrastination, negligence or malpractice, and cause the people to petition or repeat petitions must be strictly investigated for relevant responsibilities.
The administrative handling of letters and visits is also extremely difficult to solve. Therefore, the establishment of a judicial letter and visit system and the inclusion of letters and visits in the legal system are another good way to do a good job in letters and visits. The "xx big" of the party proposed to rule the country according to law and establish a legal state. The fundamental requirement is that people's behavioral norms in daily life should be incorporated into the legal system, and the provisions of the law should be used to adjust and constrain people's actions. The current disorderly petition incident has brought hidden dangers to the social security situation. Therefore, it is first required to speed up the legislative work on letters and visits and to formulate and issue the Law on Letters and Visits. The program stipulates that petitioners should be handled step by step according to a certain level, and petitioners should not arbitrarily choose the petition authorities at their own discretion. In the specific process of dealing with petitions, there are laws and regulations that can be incorporated into the legal system to completely resolve the chaotic situation and anarchy of letters and visits.
It is necessary to end the case of a hearing in the form of a hearing. Building a petition program is the need to improve the petition system and the actual need to resolve contradictions, promote mediation, and maintain stability. From the current development point of view, the petition has not yet established its own program, which is a very imperfect place for letters and visits. Therefore, it is urgent to improve the construction of the petition system and establish a set of petition procedures. The hearing is an independent legal system. Its connotation is to listen to the opinions of the parties, and the extension is in the fields of legislation, law enforcement and justice. The hearing is an important way to resolve the feelings of the petitioners' complaints about the petitioning department. Because the hearing is “listening”, not only the host listens, but also the petitioners listen, and all parties have equal opportunities to speak. In this way, under the auspices of the petition department, the petitioners clearly explained the problem, the relevant departments participated in the answer, and the on-site office contributed to the settlement of the petition case.
In short, to do a good job in letters and visits, we must strengthen our confidence, do more practical things for the people in accordance with the requirements of xxxx, contribute to the maintenance of social stability, and fully understand the long-term, arduous and social contradictions of people's petitions in the initial stage of socialist development. The complexity. We must always keep a clear head and political acumen, enhance political discernment, keep pace with the times, and strive to do a good job in letters and visits.

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