Secretarial knowledge > planning copy

Implementation of service-oriented and innovative institutions

In order to conscientiously implement the special actions of the Municipal Party Committee and the Municipal Government to "enhance the environment to promote the state, improve the service and promote development", solve the existing problems in the construction of the organs, and build the bureau to be satisfied at the grassroots level, satisfied with the enterprise, satisfied with the people, and satisfied with the leadership. Service-oriented organs have become innovative institutions for ideological emancipation, striving for excellence, and pioneering and enterprising.
First, raise awareness and enhance the sense of responsibility to build a service-oriented organization with "legal system, integrity, efficiency, and win-win" as the goal, closely link with the actual work of landscaping, and continuously enhance the awareness of building service-oriented and innovative institutions. First, enhance the awareness of development, establish the concept of the overall situation, fully recognize that development is the top priority, find the right position in the overall situation of accelerating development of the city, do its duty, and strive for advanced position. The second is to enhance the sense of responsibility, establish the concept of efficiency, and establish a work concept of "efficiency first", and strive for the day and night. The third is to enhance the sense of innovation, establish the concept of service, break the rigid concept, reform the rules and regulations, and create a strong atmosphere of "development first, service first". The fourth is to enhance the sense of integrity, establish the concept of the legal system, establish behavioral norms and service standards for administration according to law, integrity and governance, and create a credible and open government environment and an open and fair market environment. The fifth is to strengthen the awareness of public servants, establish the concept of the people, firmly establish the purpose of governing for the people, uphold the integrity and diligence, vigorously carry forward the style of "being the people, pragmatic, and clean", and strive to achieve, safeguard and develop the fundamental interests of the people of Changzhou.
Second, seeking truth and being pragmatic, perfecting the work operation and supervision mechanism for the actual situation of the garden, the garden bureau strengthens the work style construction, and the construction of service-oriented and innovative government activities is divided into five stages and is carried out step by step: from March 10 to the end of March Study and implement, update the concept stage; from the end of March to April 15th for the society, soliciting opinions; April 16 to May 20 is the carding problem, self-reformation stage; from early October to the end of October for the evaluation, society Supervision stage; December is to improve and improve the mechanism stage. And through the establishment of the following measures to ensure the effectiveness of institutional work activities.
1. Publish complaint telephones and e-mails through various channels such as the media, adhere to the combination of style construction complaints and administrative performance complaints, and combine complaints with complaints, carefully analyze and sort out, and timely implement rectification.
2. Expand and enrich the team of supervisors of the bureau, regularly hold supervisory meetings, listen carefully to the opinions and suggestions of the supervisors, and report the rectifications to the supervisors in a timely manner.
3. Invite representatives of the Municipal People's Congress and CPPCC members to inspect the gardens, conduct research on the work of gardens including the construction of the organization's work style, organize the public to watch the garden activities in a timely manner, and consciously accept supervision.
4. Issue questionnaires to service targets and grassroots units, so that service targets, grassroots units, and collaborative departments will review service quality and service efficiency, continuously improve the image of the organization, and improve service satisfaction.
5. The Office of Administrative Efficiency Supervision of the Bureau monitors the administrative effectiveness of the agency, accepts complaints, and proposes handling opinions and suggestions.
Third, strengthen leadership, rigorous assessment, focus on improvement
1. In order to strengthen the effective construction of the organization's work style and special actions, the bureau set up a leading group for the work style construction. The leading group consists of 7 comrades Cai Jun, Li Hengwei, Wu Jie, Liao Dongchu, Wei Li, Zou Jie and Shen Yuandong. Organization, coordination and guidance of institutional style construction and special operations.
2. Combine the annual assessment and the completion of the target tasks, and conduct a comprehensive assessment of the situation of the office, civil servants, and staff members in accordance with the law, honesty and diligence, administrative efficiency, and civilized service. For those who do not have quality services and complain more, the office cannot be rated as an advanced unit, and individuals cannot be rated as excellent.
3. The results of the appraisal and the complaints of the public shall be disclosed by the bureau's work style construction team after being put together in an appropriate form, which is a departmental issue and feedback to the department; it is a personal problem, and a person is asked to talk. For problems, departments and individuals must carefully analyze the reasons, formulate practical and effective measures, and rectify within a time limit.

recommended article

popular articles