Notary office civilized unit application materials

In 2004, the Municipal Notary Office seriously implemented the important thinking of the "Three Represents" and the spirit of the Third and Fourth Plenary Sessions of the 16th National Congress and the 16th Central Committee, and closely implemented the overall work of the Municipal Party Committee and the Municipal Government. The Outline for the Implementation of Citizen's Moral Construction, giving full play to its own functions and carrying out the activities of spiritual civilization creation in an extensive and in-depth manner has effectively improved the level of spiritual civilization creation in the city.

I. Implement civilized service commitments and improve service levels

In order to enable every notary of the notary office to strictly follow the standards of the "Basic Standards for Professional Ethics of Notaries", based on honesty, earnestly exercise the notarization function endowed by the state, and continuously improve the moral cultivation and professional quality of the notary, with uniformity and standard. Civilized professional style is dedicated to the society, and wins the trust of the people with honest, standardized and efficient service.

The first is to open the program. It has successively formulated and implemented the "two open and one supervision" system with the main form of public certification procedures, open charging standards, and acceptance of the supervision of the parties, and made the plate signage. A notary public service evaluation card was issued, a check-up box was set up, and the supervision telephone was announced to the public. Six social supervisors were hired from the NPC, CPPCC, and courts closely related to the notary work, and regular consultations were held for comments. A review, find problems, and deal with them in a timely manner.

The second is to stipulate the time limit for the application. The booklet, propaganda paper, etc. have been issued successively, and a service commitment letter has been issued to the society, which stipulates the service time limit. For routine notarizations with complete materials and authentic contents, a notarial certificate will be issued within three days of acceptance. For notarized matters that are major, difficult, complicated, or necessary to be investigated, a notarial certificate shall be issued within seven days of acceptance.

The third is to promote civilized language. Implement the first-inquiry responsibility system, use civilized language in the call and reception work, warmly welcome the visiting parties, smile and serve, overcome and stop the "cold, horizontal, hard, and tow" style, and achieve "coming to meet If you have a reply and you have a voice, it is within your own duties. If you want to do it right away, do it well, and do not belong to your own duties, you should provide guidance and help enthusiastically until the parties are satisfied. Seriously answer the public's legal advice, and respond to the complaints, and respond to the questions.

Second, change the concept of sitting and waiting for the certificate, and actively carry out on-site service

In order to effectively improve the quality of service, in the open procedures, time-limited notarization, the promotion of civilized language, but also change the way of service, take the initiative to go to the public for notarization.

First, take the initiative to provide on-site services. If the party is unable to apply for the notarization, gift, power of attorney, declaration, etc. in the notary office due to difficulties, it also assigns a notary to make an appointment for the door-to-door service. For the batch notarization matters involving the vital interests of the people, the notary also took the initiative to go to the countryside, enter the enterprise, enter the household, and apply for the certificate on the spot, which greatly facilitated the people.

The second is to actively carry out legal aid. For those who are financially difficult, incapable or incapable of paying the notary fees, they do not push, do not delay, or unequal, and actively provide them with notarized legal assistance while seriously investigating. Since the beginning of this year, it has handled 45 notarizations for economically difficult enterprises and individuals, and reduced or exempted fees by more than 60,000 yuan.

The third is to establish a holiday duty system. In addition to establishing and perfecting internal systems such as notarization approval, quality inspection, personnel management, quality management, financial management, and file management, a holiday duty system has also been established to ensure that notarized personnel receive notarized legal consultations and notarized matters every day. Promote notary knowledge to the public.

Third, earnestly carry out concentrated education and rectification activities to ensure the quality of certification

In accordance with the deployment and requirements of the ** City Council, this year, the centralized education and rectification activities were carried out in the notary team, focusing on learning and understanding the Ministry of Justice and the Provincial Department, so that the notary can recognize the strict notarization procedures, standardize the practice, and rectify the notarization laws. The importance and urgency of the service market further guides the notary to establish quality is the consciousness of the notary lifeline. On this basis, according to the key inspection scope and outstanding problems identified by the ** Municipal Bureau, the self-examination and self-correction were carried out earnestly, and a total of 1,320 certificates of notarization of the certificate from 2003 to 2004 were carefully self-examined and self-corrected. Among them, the economic category of 581 volumes, including the economic contract, mortgage registration, preservation evidence, and the company’s land use rights auction site notarization. 476 volumes of folk classes, including power of attorney, gift books, declarations, and inheritance division agreements. 368 foreign-related volumes, including kinship, non-criminal punishment, birth and education. During the self-examination process, each notary has inspected the classification of the notarial certificates that he has handled, and has written the main problems in the self-inspection report and the permit. After a comprehensive self-examination, no errors, false certificates and complaints, petitions were found, and the compliance rate reached 98%.