Application materials for the creation of county-level civilized units

Since the establishment of the Gucheng Management Office, under the correct leadership of the Party Committee of the J-10 Company, with the strong support of the Gucheng County Local Government and the Civilization Office, all the important thinking of the "Three Represents" and the spirit of the 16th Party Congress In accordance with the new thinking of Hubei Transportation Development, which only seeks and does not ask for all, and the overall work requirements of the “two highs and two new”s of the company, the focus is on the creation goal of the “creative home management office” of the management office. The management philosophy of "no one has me, people have my new, people are new and special", and it is difficult to make progress and make progress, so that the work of the management office is gradually on the right track, and the work of civilization creation is progressing steadily. The creation of our civilization has always adhered to the principle of "three civilizations" of material civilization, spiritual civilization and political civilization, and carried out various tasks with high standards and high quality, and achieved a good start. Now report the work of the county-level civilized units I created as follows:

First, go all out to collect the fees, the material foundation created by solid civilization.

I have done a good job of collecting fees, completing the fee collection task as the focus of the work of the whole work, and taking it as an important part of the creation of civilization. In order to over-compensate the company's fee collection tasks, we will break down the layers, implement them into the team, responsibility to individuals, and establish a distribution system that is linked to the performance payroll task. In order to ensure the smooth development of the fee collection work, in terms of operation management, the company also maintained the order of the toll plaza by strengthening on-site management; by increasing the intensity of inspections, the charging environment was purified; and the internal management was strengthened to form an internal supervision. Through the maintenance of mechanical and electrical equipment on a daily basis, the toll system is ensured to operate normally; the business level of the fee collectors has been improved through various business training and skill competitions. Under the joint efforts of the staff of the whole office, our monthly fee collection tasks were basically overfulfilled, and the misoperation rate was extremely low. A good momentum of multi-levy and good collection fees was formed, and the material civilization construction achieved gratifying results.

Second, improve hardware facilities and develop material civilization.

In order to earnestly care about the material life of employees, create good working conditions and living environment for employees, and constantly promote the development of material civilization in the management, I am committed to the goal of creating a "warm management office" and implement it from the improvement of hardware facilities.

1. Beautify the living environment. I rented a batch of flowers and bonsai, placed in office buildings, living areas, toll plazas, etc., beautifying the external environment of the management office, allowing employees to be in a new environment of spring.

2. Improve the activity facilities. Our institute has carefully designed and laid out outdoor activities in the courtyard, improved the outdoor activities of employees, and purchased sports equipment such as balls, chess, and fitness, which enriched everyone's sports. At the same time, the broadcasting system was installed in the whole house and Feiting, and the employees' sentiments were cultivated.

3. Construction of workers' homes. I have added more than 300 rich and useful books to my staff's home. I also asked professionals to decorate and layout the workers' homes, and purchased various kinds of artworks to create a strong learning atmosphere and strive to create a home. "The atmosphere."

Third, focus on quality and continuously improve the overall strength of the youth team.

In order to improve the overall quality of all staff, vigorously cultivate and develop talents, and provide a solid human resources backing for the creation of civilization, I cultivate a youth team and adhere to the "four grasps": one to learn. Through the “Youth Reading Activity”, we have improved the overall quality of employees through concentrated study or self-study, and actively encouraged employees to take the self-study exam for higher education. More than 60% of our employees have participated in the self-study education. Second, catch training. In business, the old staff has been trained to help new employees “one-on-one”, so that novices can quickly adapt to the new work environment; skills, the development of annual skills training programs, such as car driving training, oral English training, Photography training, etc. Three arrest activities. I always regard activities as the carrier of enterprise development. On the one hand, we focus on activities aimed at improving employees' business skills, such as “post training, skill competition” and “three competitions and one competition”. On the other hand, Enriching employees' spare time and improving their overall quality as an important task, through activities, let employees do what they want, love their home, and fully experience the "home" of "home". Four grasp the thought. Activities such as “greening the mountainous areas”, “helping the poor to help the students”, and “I am investigating the income of the farmers” have closely linked the employees to the hearts of the people in northwestern Hubei. In order to strengthen ideological education, we have also created a beautiful picture frame for each employee with employee life photos and life mottos, and hang them in the room, so that people can always encourage and inspire employees.

Fourth, promote corporate culture and create a "warm" atmosphere.

Spend power on services and shape the "window" of civilization.

Feiting is a window to connect with all walks of life and spread the spiritual civilization of the society. It is also a mirror reflecting the spiritual outlook and industry image of traffic workers. In order to create a good image of the window, we always insist on making a fuss about the civilized quality service: First, standardize the service behavior, adhere to the four publicity in charging, public charging policy, public charging policy, public toll collector name, public service commitment; It is to adhere to the service tenet of “one minute in the post, sixty seconds of civilization”, and to be enthusiastic, patient, sincere, caring, and responsible. The third is to implement star service, establish a star service model and civilized service typical; It is to set up a public opinion box to find and feedback problems in a timely manner, and the rectification is insufficient. The fifth is to formulate eight measures for convenience, and think about the needs of the personnel and the urgency of the personnel.

Work hard on the event to enrich the content creation.

"Creating a warm management office" is our unshakable goal and pursuit. In order to realize the "warm" concept, I insist on using activities as a carrier and activities to create "warmness."

1. “Employee birthday, warm home” activity. Each quarter, we hold a collective birthday party for our employees, give each employee a birthday present for the birthday of the quarter, and give them birthday songs and birthday meals on the employee's birthday. Our union also sent a birthday card to each employee's home in advance to send the warmth to the staff's home.

2, "Love my mountains and rivers, love my green space, love my home" tree planting activities, inspired the majority of our youth members to green environment, love the environment, love the motherland and rivers and rivers.

3. “Poverty Alleviation and Learning” activities, donated to mountain students, and solved problems for mountain people. The Youth League branch of our company took this activity as a long-term project, and developed a follow-up assistance plan. The students were given study and counseling and life improvement. All young employees actively participated and improved everyone’s love. Dedication, hard work and determination to contribute to society.

4. “Talking with each other” activities. Our leaders often talk with employees like friends, understand what employees think, what they need, and try to solve practical problems in their lives and work, and eliminate the shackles of employees in the bud.

5. Carry out the activity of “Let the family know the management office”. Our company will show the management company's corporate culture, employee collective activities, daily work, study and life segments into CDs to bring employees home, so that their families can fully and intuitively understand the life and work of employees in the office, let them Parents feel that their children can find a home in the management office, let the employees and family care about the growth of their children, and care about the construction of the management office.

6, carry out a variety of leisure activities. Due to the boring and hard work of charging, in order to relax employees' work, our delegation and trade union committees have tried to enrich their spare time, such as organizing table tennis, basketball, playing chess, singing and playing games. Wait. In order to make the life of the staff colorful, we also specially held a discussion meeting on "What do you want to do after work", and set up interest groups such as chess, reading, cooking, music, dance, etc. according to your opinions, and organized everyone Collective "going out" activities.

5. Grasp the "cell" project and create the characteristics of the team.

We have always insisted on creating characteristics as the driving force for the development of management, and the characteristics of the team to form the characteristics of the management. The fee-based team is the "cell" of the management office. Only the "cell" is grasped, and the "window" body of the management office will be lit. According to our own characteristics, our four fee-collecting classes have sought their own characteristics. For example, some teams have proposed to create a “three-hearted” team, a “quality civilized service” team, a model to judge “one clear” team, and a “charge policy in mind” team. Wait. At the same time, in order to do a good job in the management of the internal business, the staff of the ticket management team helped us to create their own characteristics and established a complete set of team construction files. At the same time, in order to supervise the construction of the team, it also summarizes the monthly fee collection work, prepares a briefing, announces the good aspects of the team construction, and corrects the shortcomings in the team construction.

Sixth, strengthen organizational construction and continuously enhance the combat effectiveness and cohesiveness of the management office.

First, we have fully utilized the principles of democratic management of enterprises and established organizations such as league branches and trade unions. The Youth League and the trade unions organized the staff to carry out a series of activities that were popular, healthy and up-to-date with the theme of “the theme remains unchanged and the activities are constantly on the line”. Second, actively carry out training for party activists, build party and work with party building, actively discover and train backbones among young employees, and train qualified successors. The third is to focus on the construction of the team as the focus of organizational construction, establish various models in the team, cultivate advanced experience, and improve the combat effectiveness of the team. The fourth is to carry out the warmth project extensively, and to do more good things and practical things for the people in the mountainous areas, to warm the hearts of the people, to stabilize the people, and to strengthen the ideological education for young employees.

In short, since the creation of civilization in Gucheng, under the correct leadership of the Party Committee of the J-10 Company, on the one hand, according to the plan of creating a pragmatic and pragmatic approach, we have demonstrated the spirit and style of the society. On the other hand, we have found a gap with the standards, strengthened our confidence and seeks development, and do a good job in all basic work to coordinate the development of the three civilizations. Faced with the gaps and challenges, we will take the ideological character of advancing with the times, work hard and make a spirit of truth and work in a pragmatic manner, work hard, develop and innovate, and write a new and splendid chapter of the high-speed highway.