2019 Bank Work Plan essay
First, take the customer as the center and do a good job in settlement services. The customer is the source of our survival. As the sales department and the external window, the quality of the service directly affects the credibility of our bank.
1. The “first question responsibility system”, “full time service”, “standing service” and “three-tone service” that we have been advocating will continue to be implemented, and each employee can treat each customer patiently and let the customer satisfaction.
2. With the intensification of competition between the financial industry, the customer's service requirements for the bank are getting higher and higher, not only in the service of the counter, but also in the service variety of the bank, in addition to continuing to do the utility fee and tax. In addition to financial settlements, traffic fines, bsp aviation agents and other agency settlements, it is necessary to do a variety of service types such as highway toll collection services, open-end fund acquisition business, securities business, etc., which will be opened next year, to enhance our competitiveness.
3. Proactively strengthen contact with personal business, participate in personal business, and be familiar with personal business to better serve customers. Although it has already been integrated into the integrated business system, it has not been able to achieve true integration for various reasons, which is a lack of work in my sales department.
4. With the bank as the classroom, next year we will hold more lectures on bank settlement methods, increase people's financial knowledge, let customers know more about the bank, and close to the bank to integrate into our business.
5. Continue to do the work of telephone banking, self-service banking and online banking, and promote the use of online banking services to quality customers.
Second, strong internal control management, prevent risks and ensure the quality of work. With the increase of financial crime cases in recent years, we have higher requirements for the implementation of operational norms and systems.
1. Supervise the science and technology department to replace the computer interface of our business department as soon as possible, and then strictly follow the requirements of the comprehensive business system to implement the division of powers, one post and one card, one person and one card, to enhance the steel system of the implementation of the system and improve the binding force.
2. Further strengthen internal control and external defense of important links and important posts, focusing on strengthening account management and on-site services.
3. Further strengthen the accounting and cashier system, strictly enforce and check the accounting and cashier system, and standardize the use and custody of accounting seals and blank important documents.
4. Focus on the sale of payment cryptographers to ensure the safety of bank-enterprise settlement funds and further improve the Bank's means of preventing external settlement risks.
5. Standardize the business operation process, strengthen the general accounting daily inspection system, find hidden dangers in time, and reduce errors to eliminate settlement accidents.
6. Effectively perform business guidance and inspection of the branch office.
7. Do a good job in the regular assessment of the quality of accounting.
Fifth, people-oriented to improve the overall quality of employees. How the quality of employees is fundamental to the development of the bank. In the current situation of frequent staff turnover, my sales department urgently needs a high-quality team.
1. Put in good people and use them. The banking industry listens very beautifully. In fact, it is full of competition and risks. Therefore, I need to have certain psychological qualities and cultural accomplishments in my business department. Improve the enthusiasm of employees by identifying the appropriate positions in the employer's ability and ability to maximize the potential of the employees.
2. Strengthening business training, which is also the most urgent next year. The training plan has been submitted to the personnel department, and the basic knowledge of the cashier system, payment settlement method, comprehensive business system accounting system, new accounting subjects, and various emerging businesses are prepared. Training.
3. In the case of tight personnel, it is necessary to strengthen the post training, in addition to participating in the technical competition next year to improve the staff's business level.
4. Diligently do the ideological work of employees, care for employees, and strengthen the psychological quality of employees.
5, there are plans, purposefully carry out job rotation, training each employee to change from a single operation to a mixed multi-energy.
2019 Bank Work Plan Model:
Financial Work Plan for 2019 Financial work is a key part of a company and any department of the government. Therefore, this work must be done strictly. In order to do a good job in financial work in 2019, this financial work plan has been specially formulated.
The year 2019 is the key year for the deepening reform of the rural credit cooperatives in our county. The development of various tasks is directly related to the process of unification of legal persons and the payment of special bills. According to the unified arrangement of the association, combined with the actual situation in the financial management work of the county credit cooperatives, based on the previous years' financial management work experience, the paper analyzes the development situation of the credit union in detail, and the working philosophy of the Finance Department of the 2019 annual association is We will deepen the reform of the rural credit cooperatives as the center; aim at improving the economic benefits of the entire jurisdiction. We will focus on the unified legal person and special bills, strengthen financial management, pay close attention to the implementation of the system, prevent various operational risks, and fully accomplish all the objectives and tasks.
First, continue to carry out standardized accounting management work to prevent and resolve operational risks.
On the basis of the standardized management of accounting work last year, we continued to carry out the standardized management of accounting, improve the management level of accounting, and prevent and resolve operational risks. Specifically from eight aspects: basic accounting regulations; accounting quality; accounting statement quality; computer management; bank settlement management; accounting file management; credit union network management and other; accounting management. In particular, accounting file management has been lacking over the years. Although the annual accounting documents are all filed, they are not classified according to the file management method and need to be further standardized.
Second, continue to focus on increasing income, saving, and further increase the level of profitability.
We will firmly grasp the two links of increasing income and saving expenditures, grasping income from outside, and grasping management within the company, striving to realize full-year withdrawal of interest payable and raising the level of provision, realizing profits of xxx million yuan to ensure social surplus and The special bills are paid to the goal of increasing the profit rate of the county credit union assets year by year. In response to the target, the “Xun County Rural Credit Cooperatives 2019 Profit-Saving Implementation Plan” was formulated, and arrangements were made for the two aspects of income increase and savings. Externally grasp the credit quality management, actively revitalize the stock optimization, increase the income-increasing channels, and do everything possible to collect the income. Internally grasp financial management, reduce operating costs, especially to strengthen the management of operating expenses, under the premise of ensuring personal expenses, reduce public expenses, and ensure that the special bills are paid to the county's credit cooperatives' asset cost rate year by year. Specifically, we must do a good job in five operations: First, the operation of financial expenses: the implementation of the cost and expense rate control of the operating expenses, strictly implemented the "received and fixed, first raised, more, more, less, less, less, The principle of accrued expenses for quotas, overspending, and expenses is controlled within the approved ratio. The second is the proportional operation: that is, in terms of expenses and expenses, in accordance with the relevant national policy provisions, the employee welfare fee, the labor union fund, the endowment insurance, and the unemployment insurance premium are accurately and accurately accrued. Hospitality, publicity, etc. should be saved within the prescribed ratio. The third is budget operation: a budget system has been implemented for training fees, conference fees, repair fees, electronic equipment fee purchase and operation fees, so that expenditures are strictly controlled in accordance with the budget in specific operations. The fourth is the operation of the package: for the travel expenses, post and telecommunications charges, utilities, public and miscellaneous fees, etc. We combine the actual situation of the region and the market price to make a reasonable use of the package. If there is no justification for the company that exceeds the package limit, the excess will be deducted from the individual. Fifth, cost operation: Strictly strengthen the management of other cost items and non-operating expenses, and adhere to monthly monitoring to prevent other expenses.
Third, continue to do a good job in the management of important blank vouchers of credit unions to ensure that there are no accidents.
In the management of important blank certificates, we will continue to intensify inspections this year. In recent years, through the annual inspections, the business outlets have used important vouchers and management has been strengthened, but this work does not dare to slack off, 07 In May of the year, we organized personnel to conduct a special periodic inspection of the important blank voucher receipts from May 2008 to April 2019. Since the back of the association, the use of the agencies has been checked, and the item-by-category vouchers are tracked for inspection. At the same time, the competent accountant of the credit cooperative is required to check the important blank voucher of the network under its jurisdiction once a month, and each time the inspection carefully registers the “significant blank voucher inspection register”, the responsibility is clear.
Fourth, continue to standardize the share capital, and vigorously carry out capital increase and share expansion work.
In December last year, the Municipal Banking Regulatory Bureau approved the starting point of the natural person shares of the county credit union as xxx yuan, the starting point of legal person shares was xxxx yuan, and the proportion of investment shares was xxx%. The increase in the starting point of the shareholding has brought great difficulties to the standardization of the equity capital. Although this work was carried out in 2019, there is still a gap between the requirements for payment of the bill and further standardization is required. At the end of 2009, the proportion of investment stocks was xxx%, still xx percentage points, and it needed to reach a ratio within one season. In 2019, we must vigorously carry out capital increase and share expansion. Although the capital adequacy ratio of county credit cooperatives has reached xxx% at the end of 2009, if the assessment method for bills is paid, the capital adequacy ratio of our county credit cooperatives is not enough to pay special bills. Further increase the strength of capital increase and share expansion to ensure that the special bills are not affected when they are redeemed.
5. Conduct information disclosure work according to standards.
The information disclosure work directly affects the special bills redemption work. Before March of this year, it is necessary to organize credit cooperatives to seriously carry out information disclosure according to the special bill redemption standards, specifically the completion of various business indicators in 2019, dividends, and the “three sessions”. "Disclosure of the situation, profit distribution, etc., the information disclosure report and information disclosure form will be placed on relevant occasions, so that the majority of members and stakeholders can truly and accurately understand the real situation of the business operations of rural social agencies in our county.
6. Cooperate with the functional departments to do a good job in unifying legal persons.
7. Conduct training on the new financial system.
8. Do other financial work well.
1. Do a good job in the summary reporting of accounting statements and project telegrams.
2. Do a good job in the management of important blank voucher ordering, storage, distribution.
3. Seriously carry out the uploading of various financial systems and policy files throughout the year.
4. Do a good job in the daily guidance of credit union business and computer operation.
5. To ensure the correctness of the daily accounting of credit unions and other work.
6. Carefully prepare financial analysis and project telegram analysis.
7. Strengthen the management of interest-free funds of credit unions.
8. Continue to do a good job in the management of credit union accounts, cash, and large-value withdrawals.
In short, in the new year, our Finance Department will take the opportunity of reform, continue to strengthen financial management, improve the operational capabilities of employees, give full play to the functions of the Finance Section , and actively complete the various tasks of the year, to the maximum Serve the credit cooperatives to the limit and make greater contributions to the steady development of the rural credit cooperatives under my jurisdiction!
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