Hospital logistics work plan

2006 is a key year for the evaluation of tertiary hospitals in our hospital. According to the spirit of the National Public Security Bureau Directors' Meeting and the work requirements of the provincial and municipal supervisory authorities on "grasping the grassroots, laying the foundation, and practicing basic skills", combined with the hospital's second five-year business development plan and the hospital's work ideas in 2006, the hospital will be formulated. The one-year plan is as follows:

First, the guiding ideology

Guided by Deng Xiaoping Theory and the important thinking of the "Three Represents"; guided by the spirit of the Fifth Plenary Session of the 16th CPC Central Committee, the National Public Security Bureau Directors' Meeting, and the public security supervision work conferences at all levels; In order to thoroughly implement the Central Committee's "Decision on Further Strengthening and Improving Public Security Work", the "Twenty Public" Conference, the "Public Security Organs' Civil Affairs Internal Affairs Order", the "Basic Foundation Year" as the main line, and the law enforcement for the people as the core, Reform and innovation as the driving force, supported by science and technology strong hospitals, focusing on departmental infrastructure construction, ensuring the regularization of the team, and aiming at the evaluation of grade hospitals, further strengthening and improving the hospital work, and effectively improving the “four capabilities” and two "Levels" and "five implementations", further strive for innovation, breakthrough, seeking characteristics, and seeking practical results, continuously promote the standardization, scientific and institutionalized construction of hospitals, promote a new level of hospital work, and achieve "four Zero goal.

Second, the work objectives

In accordance with the overall goal of “Creating a Brand, Showing Highlights, Leading the Province, and Position in the Country” proposed by the Provincial Department and the Municipal Bureau, the hospital should strive to achieve the following specific goals in 2006:

Enhance safety awareness, quality awareness, management awareness, overall situation awareness, further improve medical safety management system, standardize medical safety management measures, strictly implement medical safety management system, improve medical safety management level, ensure hospital safety throughout the year without accidents, and reduce various safety hazards happened.

Strengthen political and ideological education, strengthen the regularization of the team, raise legal awareness and service awareness, strictly enforce the "five bans" and other laws, regulations, and regulations; strictly enforce the system to manage people and systems; ensure that the police and employees in the hospital have no duties and violations. phenomenon. Through the formalization of the city team to achieve the standard acceptance.

Continue to carry out the "four zeros" activities. Strengthen standardized management, standardize job procedures, strengthen inspection and guidance; achieve full participation, full process management, and overall quality control, and pass the review of tertiary specialized hospitals.

Improve service attitudes, standardize service programs, improve service quality, and ensure no complaints about services.

Strengthen information construction, standardize information content and procedures, improve the utilization rate and operation level of technology equipment, and realize office automation; pass the city-level archives and provincial department information system for acceptance.

Enhance scientific and technological awareness, strengthen the training of professional talents, strengthen the pace of science and technology, and complete two research projects for scientific research and scientific research.

Third, work plans and measures

Further correcting law enforcement thinking and standardizing compulsory medical law enforcement activities

1. Seriously carry out law enforcement education and safety education activities, effectively change the concept of law enforcement, enhance political awareness, overall awareness, safety awareness, quality awareness, legal awareness, human rights awareness and service awareness, firmly establish the idea of ​​law enforcement for the people and serve the patients, Improve "four capabilities." The school regularly conducts legal education, safety education, departmental law enforcement education, and safety education activities on a quarterly basis.

2. Strengthen communication and communication with relevant departments, speed up the construction of relevant local laws and regulations, improve and improve relevant working mechanisms, solve the problem of unacceptable procedures, irregular content, and discharge from hospitals, and prevent the occurrence of lax and unfair practices.

3. Strengthen the standardization of hospital window services, standardize service behaviors, and strictly implement the system of publicity of hospital affairs; continue to do a good job of creating satisfactory activities, 100-day safety and quality service activities, expand the team of supervisors inside and outside the hospital, broaden the supervision channels inside and outside the hospital, and hold regular supervision. Meeting, take the initiative to accept social supervision, public supervision.

Strengthen the management of safety links, strengthen prevention beforehand, and ensure the safety of hospitals throughout the year

4. Continue to deepen management and rectification work, strictly implement various safety rules and regulations and safety precautions, increase inspection and assessment, give play to the role of technical defense supervision and guidance, continuously sum up experience, and gradually establish an organic combination of civil air defense, physical defense, and technical defense. Stereo prevention mechanism and accident warning mechanism.

5. Strictly implement the post safety responsibility system, strictly implement the standard work flow, strengthen the direct on-site management of patients face to face, strengthen the responsibility and initiative of department safety management, and improve the safety management level of the department. Timely understanding of the disease, to achieve the general conditions, conditions, specific preventive measures of the key patients "three well-known" and early detection, early treatment, early control.

6. Strengthen the implementation, inspection and management of key precautions, important time periods, important links, key patients and the safety precautions of “three un” and “four external” patients; strengthen the strict management of in-hospital visits and trial procedures; Focus on, dynamic control.

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9. Complete the construction of the second phase monitoring system and extend the monitoring and technical defense system to all important positions and important places in the hospital.

10. Standardize all kinds of safety accounts, make records timely, and the content is detailed and accurate.

11. Further improve various emergency response plans for emergencies, and conduct regular rehearsals to improve emergency response capabilities.

12. Strictly implement the medical safety responsibility system and accountability system, and reward those who avoid safety hazards in a timely manner.

Strengthen the standardization of work procedures and operations, improve the overall business technology level of the hospital, and strive to pass the review of tertiary specialized hospitals.

13. Using the effective carrier of standardized management, formulating normative procedures from the aspects of office order, ward management order, police etiquette norms, reception acceptance norms, ward culture, publicity and education, work accounts, etc., clinical admission, management, and post The program is executed in the month; the outpatient and logistics positions are executed in April.

14. Conscientiously implement various quality control standards for provincial-level hospitals, with the main content of continuous improvement of medical quality, medical services, and medical safety, strengthen overall quality management, and focus on strengthening the standardization of medical books, pharmacies, finance, warehouses, and canteens. There are counts and analysis every month to further improve the overall management level of hospital standardization, standardization and institutionalization.

15. Consolidate the achievements of the provincial “green hospital” and enhance the awareness of environmental protection. Strengthen the implementation of medical wastes, domestic garbage, and hospital infections and standardize management; complete the construction of hospital identification system.

16. Seriously sum up experience, improve various quality and performance evaluation indicators, and regularly check and combine random inspections; Class A medical record rate is over 85%, acne incidence rate is “0”, comprehensive satisfaction is over 98%, and bed occupancy rate is over 95%. .

17. Standardize various account management, improve various forms of account preparation; make responsibility to people, clear time, complete materials, and detailed content without errors.

Further improve service attitude and improve service quality

18, strengthen quality services, standardize the civilized language of posts, give humane care to patients; resolutely avoid cold, hard, horizontal, push, and rude attitudes, and implement promotion and promotion one-vote veto.

19. Patient-centered, integrated care; respect the patient's personality, protect the patient's legal rights, take the initiative to do life care; face-to-face management to prevent and reduce falls and other accidents.

20. Strictly implement the daily work schedule, outing activities, and rehabilitation activities of the patients, enrich the content of rehabilitation, consolidate the effectiveness of rehabilitation, and regularly organize exchanges and competitions for rehabilitation activities.

21. Strengthen the discharge of patients, judicial appraisal follow-up work, do a good job in family psychological crisis intervention; strengthen mental health guidance work such as community and supervision places.

22. Hold monthly patient consultation meetings to solicit opinions on ward management, treatment, nursing, diet, etc., and improve them in a timely manner. Do a good job in meeting minutes and information feedback, and develop improvement measures

Strengthen the construction and management of information networks, improve operational levels, and play the role of information systems

23. Complete the hardware construction of personnel files and comprehensive archives, and pass the personnel files, comprehensive archives, and library review and acceptance.

24. Complete the construction of the mental patient information system, so that the information input is accurate, timely and complete, and passed the provincial acceptance.

25. Complete the construction of the information network system in the hospital. Further improve the information management system.

26, do a good job in the maintenance of the information network in the hospital, strict network management, one machine is not allowed.

27. Play the role of the information network publishing platform, enrich the content and functions of the information network, realize the publicity of the hospital work and the dissemination of information networks, and play a platform role in educating, guiding and interacting with the civilian police staff. Open the mailbox of the dean, solicit opinions; strengthen the use of computers, maintain management, and maximize benefits.

28. Strengthen professional technical training for information management personnel, standardize the operational requirements of post personnel, and improve their operational level; cadres above the middle level must be proficient in computer operation.

Adhere to the strategy of developing science and technology, strengthen basic training, and improve the overall management level and business level of the hospital

29, with the post training as a starting point, hard training basic skills, the police staff in the hospital must achieve "three understanding"; the beginning of the year will be the goal of the annual post-training, clear object, time, requirements, effects, etc., and earnest implementation; The post insists on training all the staff, practicing thoughts, practicing skills, and practicing physical fitness, with a focus on improving the "four capabilities" of the police staff in the hospital.