Power supply company civilized industry and work style construction work plan

First, the work target

1. Create a brand of “Integrity Anhui Power” and establish an image of honest service.
2. Strive to create an advanced unit in the civilized industry of Anhui Province.
3. The customer's random sampling test satisfaction rate is not less than 85%, and the top three in the county's wind test.
4. Further increase the standardization management of power supply stations. In XX, the standardized management of power supply facilities will reach 100%.
5. Actively promote the construction of demonstration windows. 6. Standardize the customer service center of the county power supply company.

Second, the work task

1. In-depth development of the company's service culture.
2. Deepen the activity of “Integrity into Wanjia, Service into the Community”.
3. Continue to improve the construction of the customer service center to ensure the smooth flow of the 95598 service hotline.
4. Grasp the computer management of the "integrated management information system" of the power supply station.
5, to serve rural customers, adhere to the "four to the household" service.
6. Organize the investigation and unannounced visits, and focus on checking the promises and service quality of the meter reading personnel and maintenance personnel.
7. Continue to carry out standardized management and demonstration window construction activities of power supply stations, and carry out inspection and review work.
8. Strengthen the business learning and skills training of the workforce.
9. Regularly hold customer seminars and meetings of supervisors, and regularly seek opinions from the National People's Congress and the CPPCC.
10. Promote the contact system of power supply employees.

Third, work measures

1. Grasp the construction of "integrity" theme education and service culture. Earnestly implement the "Outline for the Implementation of Citizens' Moral Construction" and the "Opinions on Deeply Implementing the Spirit of the 16th National Congress of the Communist Party of China and Further Strengthening the Construction of Citizens' Morality", and vigorously carry out the theme education and service culture construction of "Integrity Anhui Electric Power" in accordance with provincial companies. It is required to strengthen the enterprise spirit of “doing the best service and try our best” in the work practice, and constantly improve the service consciousness of “customer satisfaction as the standard”. Establish the company's quality service concept and focus on creating the “Integrity Anhui Power” service brand from the three levels of concept, behavior and vision.

2. Strengthen employee skills training. Focus on strengthening the training of business skills and behavioral norms for window units and maintenance personnel, copying and collecting personnel, electricity inspectors and metrological verification personnel, and agricultural electricians. We will conscientiously implement the State Grid Corporation's "Power Supply Service Code" and conscientiously implement the "Code of Conduct for Civilized Service for Power Supply Business Employees". By creating a learning enterprise, we will continuously increase the knowledge reserves of employees, optimize the knowledge structure, and improve the innovation capability.

3. Strengthen information disclosure and social publicity. Actively report to the county party committee, county government and other higher-level organs to strengthen the links and communication with industry and commerce, price, technical supervision, consumer associations, news units and other aspects. Establish a power supply information disclosure system, and regularly release information on the power supply situation, power price policy, power supply service commitment, demand side management status, service complaints, etc. to the society, and establish an image of honest service. 4. Increase the promotion of advanced and typical models. Further strengthen publicity and planning, vigorously promote the touching stories of advanced collectives and advanced individuals emerging in quality services, ensuring the supply and use of electricity, and use the typical promotion work to continuously deepen the quality service work through spiritual incentives and material incentives.

5. Actively explore new channels and new brands that expand quality services. Carefully implement and improve the visit system for major customers and important customers. Continuously expand service content, carry out diversified and personalized special services, standardize extended service behaviors, and implement various forms of service measures such as on-site service and employee contact customer system. Strive to make efforts to form a high-quality service series service brand of Anhui Power.

6. Continue to strengthen the work of creating a civilized industry. Continue to strengthen and deepen the construction of industry style, establish and improve the responsibility system for the construction of the wind, and adhere to the investigation and clear investigation system, improve the meeting system of the supervisors, and promptly hold customer meetings and meetings of supervisors. Social supervision. The problems encountered in the investigation should be dealt with seriously. The problems reflected by the customers and supervisors should be notified and rectified in a timely manner, and all kinds of incidents affecting the reputation of the industry should be resolutely eliminated. We must conscientiously handle customer complaints and reports, and strictly investigate the responsibility, so that complaints and reports can be resolved as much as possible at the grassroots level, avoiding the occurrence of leapfrog reports, and reducing the rate of complaints and reports. It is necessary to continue to carry out the activities of creating double civilized units in depth, continuously improve the overall level of civilization of the company, and establish a good social image.

7. Strengthen the construction of quality services and the normalization mechanism. To improve the construction of the customer service center as the main carrier, adhere to the "first question responsibility system" to ensure the smooth flow of the 95598 service hotline; to improve the operational efficiency of the marketing service department, optimize business processes, streamline business procedures and standardize service behavior, Accelerate the construction and actively promote the practical process of the sales technical support system, use computer information technology to improve the service level, strengthen the system implementation and assessment hardness; conduct random sampling and year-end evaluation of the quality service work of each unit, establish quality service and work style Construct a normal operating mechanism.

8. Further regulate the charging behavior. It is necessary to actively publicize the service policy and relevant regulations and define the boundaries between paid services and unpaid services. Strengthen the implementation supervision and management of electricity tariffs, focus on publicizing the same-price policy of the same network, ensure the correct implementation of the same price on the same network, and safeguard the legitimate rights and interests of power supply companies and customers. Strictly implement the system regulations, standardize management, ensure that there are no violations of discipline and discipline; strictly implement the national electricity price policy, conscientiously implement the responsibility system, resolutely put an end to the "three chaos", further standardize the behavior of agriculture-related charges, and prevent incidents that harm the interests of rural customers.

9. Improve the construction of work standards and assessment standards for agricultural power construction. In accordance with the requirements of the Standardized Service Standards for Rural Power Supply Business and the Standardized Management Standard for Rural Power Supply, the management of rural power supply stations will be further standardized, institutionalized and informatized. When standardizing the customer service center of Dangtu County Power Supply Company, it is necessary to speed up the construction of “customer service support system” and provide material and technical support for the normal operation mechanism of high-quality service. It is necessary to strictly implement the “four-to-household responsibility system” for rural power supply services, establish and improve the “four-to-household” responsibility system, strictly investigate accountability, further standardize agricultural power service and management, improve the level of agricultural power services, and ensure 100% of townships and towns. The standardization management of the power supply station completed the goal of the Dangtu County Power Supply Company to standardize the customer service center.

10. Increase the intensity of unannounced visits. It is necessary to increase the intensity of the unannounced visits, and focus on the management of "weak periods," "weak links," and "weak positions." Strengthen the power supply service during major festivals, during the important festivals such as the Spring Festival, “May 1st” and “10·1”, carefully organize unannounced visits, strictly control the duty system, strengthen the repair work arrangement and management, and ensure the safety and quality during the major festivals. powered by.

Related to the content of the civilized industry and work style construction work of this power supply company :
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This year is a crucial year for the development of the tourism market. The airport is navigable, which optimizes the domestic long-distance line of the tourist market in the city and the convenient overseas air traffic. The geographical distribution of the tourists has expanded, and the location advantage of the city has been transformed into The advantage of the source market has formed the largest tourism sector in the province, and the scale benefits have emerged. It is estimated that 3.26 million tourists will be received throughout the year, an increase of 16.4%, and the income will be 1.47 billion, an increase of 20.4%. The work is now reported as follows:

First, seize the opening of the ** airport, and hype travel. In April this year, in conjunction with the municipal government to hold a press conference on airport navigation in Xiamen and Shenzhen, the bureau organized the city's travel agencies and Xiamen and Shenzhen travel agents to participate in the conference to conduct business docking. The entire venue was mainly based on tourism promotion. Properly, the atmosphere is warm, and the Shenzhen and Xiamen newspapers publish a full range of tourism resources and a good investment environment to achieve the desired purpose. This has changed the situation in which the city's tourists are mainly in the province, and it is difficult for other provinces to enter, greatly enriching the source of tourists. Level, forming a good situation in which the off-season is not weak and the peak season is more prosperous.

Second, actively participate in the European Tourism Promotion Conference organized by the provincial bureau, Hangzhou Domestic Tourism Trade Fair, Shanghai International Tourism Trade Fair and Singapore Tourism Promotion Conference, etc., and use the publicity platform such as trade fairs and promotion conferences to expand the breadth and breadth of tourism publicity. Strive to improve the popularity of Longyan tourism.

Third, innovative ideas, strengthen cooperation and expand the market. According to the characteristics of the source market and location of the city, the tourism bureau of the city has emancipated the mind, mutual benefit and win-win development, and received a warm response from the *****. In July, the three places signed a tourism collaboration. **". Establish a tourism cooperation zone without administrative boundaries and barrier-free, integrate tourism resources of the three cities, design tourism routes of the three cities, jointly promote promotion, and establish a collaboration zone to further develop and expand the tourist market of the city. The entry cost is reduced, which lays the foundation for the passengers at the end of the ** high-speed.

Fourth, hold the Tulou Festival and speculate on the overseas market. Grasping the opportunity of opening the ** high-speed road at the end of the year, on December 29th, we organized and organized the **Cultural Tourism Festival, borrowed the ship to go to the sea, used the ** window to increase the intensity of overseas propaganda, and promoted the export-oriented type of tourism in our city. Expand the overseas market and achieve a win-win goal. During the Earth Building Festival, about 400 people from foreign countries, overseas travel agents, media and domestic media, and guests from Japan, Southeast Asia, Hong Kong, Macao and Taiwan attended the opening ceremony. More than 1,000 tourists enjoyed the large-scale symphony "Tulou Reverberation" directed by Zheng Xiaoying, and also held The “Tulou in the Eyes of Tourists” photo contest, the tourism merchandise exhibition and the 100 self-driving tour** events caused great repercussions.

5. Integrate tourism resources and jointly produce promotional materials. According to the formation of the airport and the formation of the ** co-operation zone this year, the tourism market has changed, and the long-line guests and overseas guests will increase greatly. We timely adjust and select 10 mature scenic spots, arrange new routes, and operate according to the market, reflecting who will benefit from the promotion. Efforts to achieve a new situation of superiority and inferiority and virtuous circle. Co-produced tourist traffic maps with Xiamen and Zhangzhou, self-driving guides, etc., to increase targeted publicity and achieve twice the result with half the effort.

6. Continue to do a good job in the regular publicity of radio and television, newspapers and magazines, and focus on breaking online publicity. Do a good job in reception and cooperate with Canadian New Era TV, British Fiorent Film Company, Taiwan Dongsen TV Station, Fujian TV Station, China Travel News, Shenzhen Business Daily, Xiamen Evening News, Xiamen Straits Life Daily and other domestic and foreign media. Publicity report. In April, the comprehensive revision of the **Travel Network was completed, and the other 12 cities in the Fujian-Guangdong-Cooperative Zone were linked to give full play to the publicity function of modern online media. The Xinluo District Tourism Bureau also used Longyan.com to carry out the one-month “Solo Tourism Discussion” prize-winning event, and received many good words and suggestions.

2019 Tourism Work Project

In 2019, the city is expected to receive 4.07 million tourists, with a total tourism income of 1.88 billion yuan, up 25% and 28% respectively over the previous year. In order to achieve the above objectives, we must focus on the following work priorities:

First, increase the intensity of publicity and promotion. First, on the occasion of the 70th anniversary of the Red Army's Long March, the third tourism festival of the city, the Revolutionary Cultural Tourism Festival, was held.

Second, "March 8", "May 1st" Golden Week, Summer Holiday, "10. One" Golden Week before the gathering of various media, with a strong sensation.

Third, organize the city's tourism system to actively participate in the XX-year domestic tourism trade fair organized by the provincial bureau, the International Tourism Trade Fair and other activities.

Fourth, the preparation of a new version of the ** travel guide, letter cover the six elements of tourism, focusing on practicality and guidance. Publish the book "** Landscape" to enhance the fun of tourism. For self-driving and individual travel, we published the "** Self-help Travel Guide" and the new travel promotional CD-ROM to improve the construction of the travel network platform.

All enterprises and institutions and community neighborhood committees in the jurisdiction:

In 2019, the patriotic health work of Minglou Street was aimed at creating a two-star sanitary street and welcoming the national health city and garden city review. Consolidate the achievements of the provincial-level demonstration civilized urban areas, solve the difficult hot issues reflected by the people as a breakthrough point, base on the actual situation of the streets, and extensively carry out the patriotic public health movements in the jurisdictions that adapt to the development of the situation, and play their due role in creating a social environment in which people and nature develop harmoniously. effect.

First, the guiding ideology

Guided by Deng Xiaoping Theory and the important thinking of the "Three Represents." Conscientiously implement the spirit of the Sixth Plenary Session of the 16th CPC Central Committee, focus on the work of the district committees and district governments, and create a clean, beautiful, comfortable and civilized human environment.

Second, the work task

The main tasks of patriotic health work in 2019 are:

1. Actively carry out two-star sanitary streets, and meet the national health city and garden city review and carry out the 19th Patriotic Health Month.

2. Comprehensively carry out the work of sanitation, cleaning and inspection of the back streets and alleys, actively carry out the rectification of the environment and the health management of the units in the jurisdiction, and solve difficult and hot work.

3. Focus on the prevention and treatment of diseases and effectively control the density of four pests.

4. To enhance the elimination of disease and prevent disease, strengthen community health management, actively carry out health education activities for units, communities and citizens, improve people's physical health, and further promote a scientific, civilized and healthy lifestyle.

Third, work measures

Build a whole organization and strengthen leadership

1. Improve the Aiwei organization and work network of the streets, communities and districts. The street insists on holding monthly monthly health work meetings to solve problems in analysis and set up special funds to ensure the security of Aiwei staff. , insist on putting all the love and health activities into practice.

2. Actively develop two-star sanitary streets and meet the national health city and garden city review to create a good publicity atmosphere. Through the implementation of youth volunteer activities, a letter to the residents and other forms, in order to improve the public morality of the public and the quality of the people's health, the creation of a job is known to everyone, and a publicity atmosphere of “creating the participation of everyone” is formed.

3. In the 19th Patriotic Health Month in April, the public was widely mobilized, and the rectification of the five chaos and weak links was carried out in a targeted manner. All communities and property companies cleaned up the internal and external environment. In the Aiwei month, we will hold a training course on patriotic health and health education, making full use of the opportunity of the Aiwei month to hold a variety of health education activities, such as: senior sports competitions; cultural performances; medical consultation services; medical care lectures, etc. Wait, create a beautiful, clean and healthy living environment.

4. Community environmental sanitation adheres to the principle of long-term management, regularly carries out environmental and remediation, eliminates the dead corners of health, and strengthens the daily cleaning of the back streets and streets for 16 hours. Through the inspection, guidance and supervision, the Aiwei Club will achieve the purpose of mutual interaction and mutual promotion. We will continue to do a good job in the creation of advanced health units at all levels and advanced units without smoking, and actively support qualified units to review advanced units of patriotic health.

Actively carry out health education and improve people's physical fitness

1. Regularly hold community residents' health education lectures, actively carry out various forms of health education activities, and combine special education and publicity activities such as Aiweiyue, World No Tobacco Day, and Prevention of AIDS Day to entertain and educate, form a concern for everyone, and participate extensively. The good education situation has reached the majority of the people actively participating in the patriotic health movement.

2. Collaborate with the Street Health Service Center to actively carry out health promotion work, carry out health education and health promotion based on places, strengthen health behavior education, and pay attention to mental health. In April, Aiwei Month held a training course for district units and community health education archives to improve the health education archives. Community-based fitness activities are held in parks, buildings, and squares. Actively participate in the youth and the elderly in the jurisdiction.

Focusing on the prevention and treatment of diseases, and increasing the work of “excluding the four evils”

1. Carry out scientific detoxification and effectively control the density of four pests. The combination of environmental remediation and chemical control will strengthen the management of the surrounding areas, sanitation corners, and community sewers, and reduce and eliminate the four harmful places. Establish a long-term management mechanism in addition to the four evils, and actively guide and promote the market-oriented operation of the four evils.

2. Improve the level of street killing team operations, and be responsible for the killing of mosquitoes and flies in communities and units. And do a good job in the inspection, supervision and density test report of the four evils. Regular training courses in addition to the four pests will be held to raise the level of specialization in addition to the four evils.

3. Further strengthen the management of the “five small” enterprises, cooperate with the district health supervision institutes to do a good job in health supervision, closely grasp the epidemic situation of infectious diseases, eliminate the four pest breeding grounds, and ensure the health and safety of the residents.

Over the past year, the cadres and workers of the Agricultural Machinery Bureau, under the guidance of the county party committee and the county government and the municipal bureau, have consistently implemented the scientific development concept and conscientiously implemented the overall deployment of the central, provincial, municipal, and county agricultural machinery to strengthen agricultural comprehensive production. With the goal of capacity building and grain production increase, agricultural efficiency increase, and farmers' income increase, the company takes science and technology progress and management innovation as the driving force, guarantees policies and regulations, adheres to the principle of overall improvement and key breakthroughs, and actively implements policy guidance and project-driven strategies. Optimize the team, manage according to law, integrate resources, and make overall development, and give full play to the important role of agricultural machinery in building a harmonious society, creating peace and building a new socialist countryside. The agricultural machinery has achieved new achievements in various work, successfully completed the goals and tasks of the city and county, and promoted the sustained and rapid development of the agricultural machinery industry in the county. The main work is summarized as follows:

First, the main results

1. Investment promotion of 6.8 million yuan is 136% of the annual task.

2. The unit has no plan to give birth, and the rate of married women of childbearing age is 100%. There is no violation of the planned birth policy.

3. The comprehensive management of social security has reached the standard in an all-round way, and there is no major liability accident in the overall situation, which has maintained the overall stability.

4. Completed the task of handing over pension insurance, medical insurance and unemployment insurance.

5. Strengthen the construction of civilized units and the establishment of safe agricultural machinery, and the overall spiritual civilization construction has been strengthened.

6. The comprehensive level of agricultural mechanization continues to maintain the leading position in the city. The total power of agricultural machinery in the county reached 1,622,200 kilowatts, an increase of 542,000 kilowatts over the previous year, with a growth rate of 3.45%. The number of agricultural machinery households reached 108.35 million, an increase of 758 over the previous year, exceeding the target tasks of the city and county.

7. The county has completed an area of ​​1.3 million mu of arable land, of which 8.4 million mu of deep ploughed deep pine area, 1,841,100 mu of machine-planted, 1,143,200 mu of machine harvest, 450,000 mu of corn stalk returned to the field, and 200 in Weizhuang Village, Liudian Township. The mu conservation tillage demonstration area has played a role in demonstration.

8. Training 4,272 person-times of various agricultural machinery, 8 times of agricultural machinery technology going to the countryside, 12 training courses on agricultural machinery new technology, and 23,000 copies of agricultural machinery science and technology.

9. Organized and led 750 combine harvesters from our county to carry out cross-regional operations across the country, and introduced 380 combine harvesters from other provinces and cities to work in our county, increasing the income of the farmers to 22 million yuan, speeding up the county's wheat harvest.

10. Promote 1,650 sets of advanced and applicable agricultural machinery, including 210 large and medium-sized tractors, 170 corn straw rings, 6 corn combine harvesters, 300 fine seed drills, and 100 corn no-till seed drills. Plowing 140 sets has improved the scientific and technological content of agricultural machinery.

11. Completed 350 tractors and combine harvesters, and trained and trained 500 tractors and combine harvesters; the annual inspection of agricultural machinery accounted for 78% of the total number of households, and the annual agricultural machinery drivers accounted for 76% of the total number of permits.

12. Implemented the purchase subsidy fund of 1.419 million yuan and subsidized 146 sets of machines, including 77 large and medium-sized tractors, 5 corn combine harvesters, and 64 straw returning machines. The subsidy work was over. The capital of XX-2008 agricultural machinery and equipment promotion project was 1.1 million yuan. At present, a total of 186 subsidized power machinery and machine tools have been completed, including 63 large and medium-sized tractors, 1 corn harvester, 77 straw returning machines, and 44 rotary tillers. The total subsidy is 790,500 yuan, accounting for the total funds. 71.94%.

Second, the main work

1. Create a good public opinion atmosphere and vigorously carry out investment promotion. The Agricultural Machinery Bureau attached great importance to the work of attracting investment, and held several meetings to study and deploy investment promotion. Relevant leaders of the bureau and investment promotion personnel have repeatedly visited the field to attract investment. On June 30, the Agricultural Machinery Bureau reached an agreement with Taodian, an investor in Luancheng County, Luohe City, to invest 11 million yuan in the construction of XX County Shuangchao Logistics Center at the intersection of Guoxiao Road and Xinjian Road, Chengguan Town, XX County, with an investment of 6.8 million. Yuan’s business halls, logistics distribution centers, offices and other infrastructure facilities were completed at the end of September. At present, the Shuangchao Logistics Center operates normally and orderly, which not only facilitates the surrounding people, but also effectively promotes the economic development of XX County.

2. Carefully organize and implement, and conscientiously implement the purchase subsidy policy. The Agricultural Machinery Bureau set up a leading group for purchasing subsidies with the party secretary and the director as the team leader. The party committee has repeatedly held research on purchasing subsidies for the party committee, and formulated detailed implementation plans, implemented responsibilities, and detailed work processes. The propaganda department of the county party committee and the county radio and television bureau were invited to use various forms to vigorously publicize the purchase subsidy policy. Follow the principles of science, simplicity, openness, transparency and efficiency in specific operating procedures. Driven by the purchase subsidy policy and the agricultural machinery and equipment promotion project, the county's peasant purchase enthusiasm is high, self-raised purchase of funds of 8.2 million yuan, focusing on the purchase of advanced and applicable large and medium-sized agricultural machinery. The service industry of agricultural machinery sales and maintenance has accelerated development and the service awareness has been significantly enhanced. The increase of agricultural machinery and the acceleration of the process of socializing social services have not only stabilized the migrant workers who went to work in cities, reduced their tiredness and worries, but also further promoted the transfer of surplus rural labor, which greatly promoted rural second and third. The development of the industry has prospered the rural economy.

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In the last school year, the logistics posts of our school centered on the work objectives of the park and united to provide quality services for teachers and students. Through reflection and reflection, the logistics team of our school has set a goal for the new school year. Strive to make new changes in the new semester, and improve them to provide first-class services for students and faculty.
First, actively explore and keep pace with the times
1. Strengthen learning, improve quality and enhance self-confidence.
2. Promote learning exchanges and interactions, establish awareness of knowledge, be good at learning, and be brave in innovation.
3, teamwork, take the initiative to participate in the ranks of quality services, do it with your heart, and understand with your heart.
4. Learn from books, learn from colleagues, learn from yourself, and actively explore in learning.
5. Promote the “four learnings”, that is, learn to learn, learn to do things, learn to cooperate, and learn to survive.
6. Have enthusiasm, goals, and work actively, overcome negative attitudes, establish a positive attitude, and be consistent with the work of the whole school.
7, each person writes a good work record, seriously school, do a good reading notes.
Second, attach importance to safety and security work
1. Continue to check the safety of the whole school.
2. The doorman is familiar with the new students and parents as soon as possible, sticks to the post, locks the door on time, and continues to register and inquire about the visitor.
3, daily routine inspection of electrical appliances, power supplies, doors and windows before leaving work.
Third, the daily work of each department
1. Do a good job in warehouse management and item procurement.
2, before the start of school, the purchase and distribution of class hygiene products, office supplies.
3. Do a good job of reconciling and inventing fixed assets every month.
4. Repair the bad beds and bad chairs of each class.
5, put a variety of sports equipment in the place before the start of school, finishing the sports equipment room equipment.
6. Check the lighting facilities of each class and corridor, hall and office space every week, and find problems and repair immediately.
7. Clean the air conditioner before entering the summer, put all the remote controls in place, and accept the public remote control at the end of the semester.
8. Regularly upgrade all computers to anti-virus. Check the office computer and power supply off before the holiday.
Third, financial work
1. Organize the financial statements in a timely manner and report them to the Municipal Bureau for timely verification.
2. Manage the funds outside the account and manage the wealth for the party and the people.

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2006 is a key year for the evaluation of tertiary hospitals in our hospital. According to the spirit of the National Public Security Bureau Directors' Meeting and the work requirements of the provincial and municipal supervisory authorities on "grasping the grassroots, laying the foundation, and practicing basic skills", combined with the hospital's second five-year business development plan and the hospital's work ideas in 2006, the hospital will be formulated. The one-year plan is as follows:

First, the guiding ideology

Guided by Deng Xiaoping Theory and the important thinking of the "Three Represents"; guided by the spirit of the Fifth Plenary Session of the 16th CPC Central Committee, the National Public Security Bureau Directors' Meeting, and the public security supervision work conferences at all levels; In order to thoroughly implement the Central Committee's "Decision on Further Strengthening and Improving Public Security Work", the "Twenty Public" Conference, the "Public Security Organs' Civil Affairs Internal Affairs Order", the "Basic Foundation Year" as the main line, and the law enforcement for the people as the core, Reform and innovation as the driving force, supported by science and technology strong hospitals, focusing on departmental infrastructure construction, ensuring the regularization of the team, and aiming at the evaluation of grade hospitals, further strengthening and improving the hospital work, and effectively improving the “four capabilities” and two "Levels" and "five implementations", further strive for innovation, breakthrough, seeking characteristics, and seeking practical results, continuously promote the standardization, scientific and institutionalized construction of hospitals, promote a new level of hospital work, and achieve "four Zero goal.

Second, the work objectives

In accordance with the overall goal of “Creating a Brand, Showing Highlights, Leading the Province, and Position in the Country” proposed by the Provincial Department and the Municipal Bureau, the hospital should strive to achieve the following specific goals in 2006:

Enhance safety awareness, quality awareness, management awareness, overall situation awareness, further improve medical safety management system, standardize medical safety management measures, strictly implement medical safety management system, improve medical safety management level, ensure hospital safety throughout the year without accidents, and reduce various safety hazards happened.

Strengthen political and ideological education, strengthen the regularization of the team, raise legal awareness and service awareness, strictly enforce the "five bans" and other laws, regulations, and regulations; strictly enforce the system to manage people and systems; ensure that the police and employees in the hospital have no duties and violations. phenomenon. Through the formalization of the city team to achieve the standard acceptance.

Continue to carry out the "four zeros" activities. Strengthen standardized management, standardize job procedures, strengthen inspection and guidance; achieve full participation, full process management, and overall quality control, and pass the review of tertiary specialized hospitals.

Improve service attitudes, standardize service programs, improve service quality, and ensure no complaints about services.

Strengthen information construction, standardize information content and procedures, improve the utilization rate and operation level of technology equipment, and realize office automation; pass the city-level archives and provincial department information system for acceptance.

Enhance scientific and technological awareness, strengthen the training of professional talents, strengthen the pace of science and technology, and complete two research projects for scientific research and scientific research.

Third, work plans and measures

Further correcting law enforcement thinking and standardizing compulsory medical law enforcement activities

1. Seriously carry out law enforcement education and safety education activities, effectively change the concept of law enforcement, enhance political awareness, overall awareness, safety awareness, quality awareness, legal awareness, human rights awareness and service awareness, firmly establish the idea of ​​law enforcement for the people and serve the patients, Improve "four capabilities." The school regularly conducts legal education, safety education, departmental law enforcement education, and safety education activities on a quarterly basis.

2. Strengthen communication and communication with relevant departments, speed up the construction of relevant local laws and regulations, improve and improve relevant working mechanisms, solve the problem of unacceptable procedures, irregular content, and discharge from hospitals, and prevent the occurrence of lax and unfair practices.

3. Strengthen the standardization of hospital window services, standardize service behaviors, and strictly implement the system of publicity of hospital affairs; continue to do a good job of creating satisfactory activities, 100-day safety and quality service activities, expand the team of supervisors inside and outside the hospital, broaden the supervision channels inside and outside the hospital, and hold regular supervision. Meeting, take the initiative to accept social supervision, public supervision.

Strengthen the management of safety links, strengthen prevention beforehand, and ensure the safety of hospitals throughout the year

4. Continue to deepen management and rectification work, strictly implement various safety rules and regulations and safety precautions, increase inspection and assessment, give play to the role of technical defense supervision and guidance, continuously sum up experience, and gradually establish an organic combination of civil air defense, physical defense, and technical defense. Stereo prevention mechanism and accident warning mechanism.

5. Strictly implement the post safety responsibility system, strictly implement the standard work flow, strengthen the direct on-site management of patients face to face, strengthen the responsibility and initiative of department safety management, and improve the safety management level of the department. Timely understanding of the disease, to achieve the general conditions, conditions, specific preventive measures of the key patients "three well-known" and early detection, early treatment, early control.

6. Strengthen the implementation, inspection and management of key precautions, important time periods, important links, key patients and the safety precautions of “three un” and “four external” patients; strengthen the strict management of in-hospital visits and trial procedures; Focus on, dynamic control.

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Administrative logistics work plan

First, the guiding ideology

In the new semester, continue to hold high the great banner of Deng Xiaoping Theory, comprehensively implement the spirit of General Secretary Jiang’s "Three Represents", adhere to the party's basic line, principles and policies, implement quality education as the purpose, and teach and educate people as the center. In order to do a good job in providing service guarantees, we will do a good job in education for education, and actively and effectively cooperate with schools to do a good job in teaching and activities.
2. Specific work According to the spirit of the first semester work plan of the school in the 2003-2004 school year and the actual work of the department, the following work is planned for the semester.
1. Organize various forms of learning. Education logistics personnel should take the needs of the school as their own responsibility, love their own jobs, be self-respecting, self-love, self-reliance, and wholeheartedly serve teachers and students; earnestly learn advanced technical skills, and initially master the computer The operation and use of each logistician can keep up with the pace of the times and improve the quality of service education. Actively promote the reform of the personnel system, and explore the "more work and more rewards, better performance and better rewards" in logistics work, fully mobilize the enthusiasm of logistics staff
2. According to the needs of education, teaching, and life of teachers and students, timely purchase education and teaching supplies to ensure the normal operation of teaching; put the savings to the top of the work, purchase high-quality goods at low prices, repair old and waste, Pay every penny as a major event; adhere to the principle of reasonable expenses, and do a good job in registering and distributing new purchases;
3. Strengthen the management of school-based school equipment, timely account for the increase and decrease of fixed assets, and timely claim for damaged fixed assets; timely register and sign the formalities of classrooms, special classrooms, offices and other departments at the beginning of the period, At the end of the semester, do a good job in the inventory review and appraisal of these properties; increase the management of hydropower, deal with potential power hazards and water leakage in a timely manner, call on all management departments of the school to jointly manage, save water and electricity, and reduce waste to a minimum; School maintenance and repair work, the focus is on the renovation of kindergarten roofs, and strive to complete in the first ten days of September; do a good job in the construction of the campus environment, further strengthen the management of the original flowers and trees, timely weeding, watering, fertilizing, pruning, construction purification, Greening and beautifying the campus creates a beautiful environment for educating people.
4. Assist the principal's office to resolutely implement the archives of the Municipal Education Bureau and the Price Bureau, standardize the school's fee collection, and do a good job in reporting, approving, collecting, and settlement of various expenses; strictly abide by the financial and economic laws prescribed by the state and superiors, and manage the school well. Use good money; adhere to a pen approval, report on important expenses to the principal in a timely manner, actively come up with ideas, find ways, and find effective ways to solve problems.
5. According to the requirements of the Municipal Education Bureau, improve the construction of the campus network in light of the actual needs of the school. Apply for the first-level domain name www.***.com.cn, rent the web server and mail server of Taicang Telecom; revisit the school homepage, enrich the content, and increase the different entrances of teachers, parents and students, and arrange targeted Contents; collect the courseware produced by the teachers over the years, put them into the school's teaching characteristic resource library for other teachers to learn from; study the use of the school campus network, not only the training of professional teachers, but also the different levels of leadership and ordinary teachers. Training.
6. Increase the management of the commissary department. It is strictly forbidden to sell expired food in the above window to ensure the safety and hygiene of the students' food; scientific management of the school canteen, ensuring strict operation rules for the staff, fine work, and making the food healthy and diverse. Economic, affordable, and standardized, to solve the worries of some parents.
7. Strictly implement the safety and security management system, do a good job to come to the car to register, foreign vehicles are not allowed to enter without permission, further improve the responsibility of the door guards, do civilized duty, courteous, treat the guards into the spirit of our school The window of civilization, establish the image of our school; draw lessons from the brother school and the school, insuring the comprehensive insurance of the property of the Pacific Insurance Company, prevent problems before they happen.
8. Cooperate with the school to do a good job in the teaching activities of this semester, as well as temporary emergency work; continue to do the preparatory work for the celebration of the 100th anniversary of the founding of the school, and assist the trade unions to do a good job in the welfare work of the faculty and staff.
9. Use the summer school to maintain the school building, carry out simple maintenance on the desks and chairs of the students, and paint the wooden doors of the south building of the teaching building to ensure the smooth progress of the autumn teaching work.

First, the guiding ideology

Adhere to the "people-oriented, service education" idea, establish service awareness, improve service skills, ensure service quality, standardize logistics management, and provide strong logistical support for school education and teaching.

Second, the work focus:

Do a good job in school logistics safety

Increase the management of school production, and constantly improve the school management system

Do a good job in boarding student management

Further increase the work of campus environment and health management

Accelerate school infrastructure work, canteens, stadiums

Third, work measures:

Renewing ideas and enhancing service awareness

1. All logisticians must establish a service concept of the interests of teachers and students and the interests of parents, and take the reasonable needs of teachers, students and parents as the starting point and destination for the work, and think about the teachers, students and parents, and serve the teachers, students and parents wholeheartedly. .

2. Intensify the popular line of general affairs logistics work, mobilize and organize the democratic participation of teachers and students, democratic management, democratic municipality, democratic decision-making, and participate in logistics management.

Careful calculation, strict financial management

1. According to the teaching needs, the actual situation of the school, in line with the principle of careful calculation, formulate the budget, strictly implement the quota of the plan and use it.

2. Strengthen the management of telephone charges, utilities, printing fees, etc.

3, strict requisition, approval, acceptance, warehousing, reimbursement system.

4. Do a good job in reforming the approval system for the subject matter. In principle, the leader is received by the head of the teaching and research team, the team leader, and the department head according to actual needs.

Make the best use of the equipment

1. In order to make the school's existing school-based school equipment play its maximum benefit, it is necessary to encourage and encourage teachers and students to use it boldly and frequently, and truly play the "education" function of the equipment to make the best use of it.

2. Encourage the use of the company at the same time, it is necessary to strengthen management, strict registration of the use, equipment and loan procedures, to avoid unnecessary human damage, loss and so on.

3. Intensify the regular and daily inspections of school-based school buildings, and strictly enforce the school-based custody rewards and penalties and damage compensation system. For the daily necessities, class supplies, doors and windows, window handles, benches, etc. issued at the beginning of the period, contract management is carried out, who is responsible for the damage.

Strengthen collaboration and do a good job in environmental sanitation

1. This semester will continue to increase the inspection, maintenance, maintenance, environmental greening and other work of school buildings, and strive to create an elegant learning and working environment for teachers and students.

2. Do a good job in the security of the dormitory, supervise the health of the dormitory, and improve the assessment system.

3. Collaborative teaching, brigade and other departments use the blackboard newspaper, morning meeting, flag raising ceremony, etc. to educate students on the education of the campus and the public.

4. Intensify the daily inspection of the General Affairs Department and the weekly inspection of the class health and the dry area. At the same time, coordinate with the administrative value week, the medical office, the student supervision post and other relevant personnel, and do a good job in health work. The daily hygiene inspections should be published on the wall in time, and the problems should be pointed out in a timely manner and corrected within a limited time.

Long-term persistence, improve safety and prevention

1. Strengthen campus inspections and timely and thoroughly repair and eliminate school buildings, buildings, and sports equipment that have hidden dangers.

2. Strengthen the function of the guard. The outsiders come to the school to register, and at the same time, the campus is inspected during the period of leaving the school.

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【Back to Logistics Work Plan Column List】

First, the guiding ideology:

2006 is a key year for the development of the Logistics Development Corporation. As the new campus construction project begins to take shape, the logistics management and service work of the college will become more and more extensive. The logistics development head office will focus on the college party committee and administrative work. The requirements, deepen the reform of the logistics socialization of the college, implement the quasi-enterprise operation mode, strengthen the quality of survival, standardize the management tree image, seize the opportunity to seek development, brainstorm the benefits, unite and strive for the first-class, and provide quality for the teachers and students. The service provides strong logistical support for the three major projects of the college.

Second, the work objectives:

1. Focusing on food hygiene and safety, strengthening food hygiene and safety management, and establishing emergency plans for food poisoning in canteens to ensure that there is no food poisoning in the whole year. At the same time, determine the business plan of the new campus restaurant.

2. Focusing on the management of student apartments, the completion of accommodation arrangements for 3,500 freshmen and 1,105 school-running students in 2005 will ensure that there are no major safety incidents in the student apartments. Cooperate with the ideological and political work of the college students into the apartment, so that the management level of the student apartment is on the upper level.

3. With the goal of the satisfaction of teachers and students, establish a new image of logistics services, and strive to improve the satisfaction rate of teachers and students in logistics services compared with 2004. At the same time, it provides better logistical support for the establishment of the civilized units of the college and the assessment of the school level.

4. To deepen the logistics reform as the driving force to ensure that the company operates in the quasi-enterprise mode in 2005. Standardize and develop the college logistics operation service market.

Third, the main work:

With the theme of carrying out honesty education, we will strengthen the professional ethics education of our employees, maintain the advanced nature of party members, improve the overall quality of our employees, and enhance the cohesiveness of our employees.

1. Conscientiously organize all employees to study the key points of the college party committee and administrative work in 2005, so that the company employees can understand the three major projects and four reforms of the college, further enhance the sense of responsibility and urgency of employees, and achieve dedication and integrity, and serve with integrity. glad to help.

2. According to the plan issued by the Propaganda Department and the Organization Department of the college, do a good job in the central group of the party branch directly under the company, party members and party activists, and the political study of employees with the theme of honesty, and play the vanguard and exemplary role of the party members and the party branch. The role of fighting bastions guarantees the advanced nature of party members, mobilizes the enthusiasm of hiring employee members, and improves the ideological and political quality and professional ethics of employees.

3. Formulate the company's employee job skills training plan and organize implementation, strengthen the overall quality and business ability of the employees, and lay the foundation for the new campus service and management work in the second half of the year.

4. Advocating a good atmosphere of advanced learning, dedication, high requirements, and high level, commending the 2004 corporate service star and advanced team, and conducting a publicity in each service window.

5. Regularly carry out collective activities and labor competitions such as corporate culture, sports and entertainment, enhance the cohesiveness of the company's employees, and form a positive and positive atmosphere.

6. Stabilize the company's workforce, strengthen the management of logistics migrant workers, improve temporary management measures, gradually improve the treatment of temporary workers, introduce excellent talents, and improve the overall quality of logistics personnel.

To implement the rules and regulations as the starting point, strengthen the study and propaganda of the company's rules and regulations, strictly check the daily work, and strive to implement the system.

1. The " Logistics Development Corporation Rules and Regulations" will be printed into a book, and the study, publicity and examinations will be organized at multiple levels and in multiple channels, so that everyone can understand and comply with the relevant regulations of the head office.

2. Further clarify the duties of the company's various positions, do a good job in the construction of the team, give play to the role of the management personnel and team leaders of each center, and implement the accountability system.

3. Pay close attention to the implementation and implementation of the rules and regulations, adhere to the company's duty system, strengthen the company's labor discipline, strictly check the daily work of various departments and employees, and truly link the daily assessment with performance pay.

4. Strengthen the company's operating cost accounting, save money and eliminate waste. Focus on strengthening the management of sanitary tools, labor protection supplies, maintenance materials and office supplies.

5. Further strengthen the system construction of the party branch directly under the company, carry out tree, lecture, insurance, and offensive activities as required by the party committee of the college, build a good account, and do an educational investigation of the party members and activists.