Taxi company's year-end work summary

Grasping the image of a strong external image. In accordance with the requirements of the industry department of the Taxi Management Office and the spirit of the relevant archives, the company has paid close attention to the work of the internal strength and the image of the external tree, changing the phenomenon of heavy service and light management from the previous taxi companies. The company increased the management of the company's taxis and driver drivers, and strengthened the standardization management to strengthen and adapt to the needs of the situation. On the hardware, the company added a computer, snoring, photocopying machine equipment to achieve networking. Office, operation. Strengthen the statistics on the technical indicators of the company's vehicles, electronically return work, strengthen the taxi and vehicle owners of the company, including paying late driver information and personal information, and strengthen management.

According to the requirements of the industry supervisor, the monthly electronic filing of electronic reports, the company's vehicle fuel consumption data, online transmission of various information and information, greatly improved the efficiency of management and office. And on the computer to achieve gps positioning system monitoring, to understand the operating status of the taxi.

In accordance with the arrangement of the Taxi Management Office, the company conducted on-the-job training and assessment for all drivers of the company, including drivers who paid for late shifts. The passing rate of reference for participation in the school reached over 99%.

The company has strengthened the safety study and education for taxi drivers. The company divides all drivers into 10 study groups and learns no less than once a month. Through the study of traffic law, road transport management regulations, and Jiujiang city passenger drivers' integrity assessment. Implementation measures, taxi car service regulations, scoring rules and other items, taxi drivers, awareness of safe and civilized service management has improved significantly.

The company pays close attention to the taxi driver and deeply understands the scoring rules of the star-rated taxis, so that all the drivers attach great importance to it and carry out rectification and compliance with the score rules.

The company signed a driver management contract agreement for taxi drivers, including late-duty drivers. Further clarifying the rights, obligations, and responsibilities of the company and the driver, the taxi driver's civilization, safety, and legal operation behavior have obviously improved.

In 2019, the majority of the company's drivers, civilized and standardized operations, good people and good things continue to emerge; for example, the number 7777 driver Duan Shaohua, picked up the value of 10,000 yuan, and took the initiative to the hands of the owner. Received praise and publicity from the owner and the TV station. There are also many deeds of drivers who don't have the money to collect gold. According to incomplete statistics, there are more than 20 pieces in 2019, and the company has received a praise banner.

During the June entrance exam, the company has more than 10 taxi drivers, actively participate in the love to send candidates, social welfare activities. The company actively organized drivers, participated in the taxi's first health festival activities, won the top three results in the mountaineering competition, and won the third place in the tug-of-war group competition. Through the cultural and sports activities, the company strengthened the harmonious relationship between the company's management personnel and the drivers. The team was stable in thinking and there was no phenomenon of collective petitions and instability in society.

The majority of taxi driver drivers can consciously accept the supervision and management of the company and the taxi industry management department . Violation of regulations, smuggling, hacking, and unreasonable charges have been significantly reduced.

In July 2019, the company selected two drivers among the taxi driver members as the first-class competition, the party member demonstration vehicle, and the logo, placed in the front row, accepting the passenger's inspection, and obtained the demonstration role. And initial social benefits.

In 2019, the company's car number 7129, nine taxi drivers, won the title and commendation of 100 outstanding civilized demonstration vehicles in Jiujiang City.

In short, in all the work in 2019, all the staff of the company can do some work for the transportation work of Jiujiang City in the work of quality service of taxis, but there is still a big difference with the requirements of the superiors.

All employees of the company are determined to carry forward their achievements, overcome shortcomings, and refrain from carrying out uncivilized service operations in the new year, and reduce the rate of passenger complaints.

Further strengthen the management of water products and service quality, and strive to be at the forefront of the city's taxi industry in all work. Work hard for Jiujiang's harmony, prosperity and development!