Travel agency year-end work summary

It has been 8 years since I joined the tourism industry. After 8 years, the war of resistance can be ended, but our business is still far away from our dreams. I often blame myself: Why are you always confused? Can you hurry up? Experts came, we listened to the lectures of others, always felt that fluttering and ignoring can not grasp, peers will also sum up, but always too many ways to think too much, finally feel that everything is like nothing.

So we first went to Guilin and Zhangjiajie, and on the first day of New Year's Day, we set foot on the train. We went to Wuhan and found a group of CEOs who met this year. We all walked all the way and thought that we really seemed to understand a lot. .

We have to get to know the industry of travel agencies. Travel agencies are not traffickers, not second-party vendors. He is such an organization: an organization that can bring a tourist experience full of novelty, happiness, happiness and safety. If you do, visitors will be happy to open the wallet. You are a competent travel manager. Most of the process is carried out by the local agency, so the importance of the site is not worse than the group. Some travel agencies said that the group community is upstream, and people don’t give the land-based agency a group to starve to death. These ideas are really wrong. Everyone will go out to open up the market in the off-season. Is it a lot of time to think that the manager of the group always has a disdain for his own promotional color page or the itinerary and quotation? why? It’s not that people are rude and unprofessional. It’s just that their own things are rubbish for others, and they are useless. The businessman's vision is very keen, they will not let go of any opportunity to promote their business, and he does not want to waste more time on a stranger who is not good for himself. But if you say: Hello manager, one, I have several boutique lines in my hand. It is novel, unique, scientific, reasonable, and competitive. Are you interested? Second, the classic regular line If you want to compete with the peers, and I cooperate, I can guarantee that you must win and sign the contract smoothly. is that enough? Enough, is the group manager thinking about these things every day? He will pour you a cup of tea, please come to the seat, I would like to hear the details. Take you as his VIP. I dare to promise the group that I need to practice my own skills at home. I must explore my own highlights and improve my own strength. I have excellent people, and I have no one. I have to eat and live each trip. Look at it and see where you can do it better. It’s not good. It’s not good, it’s not that you will stand out. Only in this way, for the group agency that thinks about the group society, it will be accepted by the group society if the waist is not asked. Both parties truly become mutually beneficial partners.

Everyone often complains about the price of the group, and the group complains that the guests are pressing the price. Finally, they are looking for the source. Everyone agrees that the problem lies with the tourists. I don't agree. Now the people are small enough to buy a vegetable and choose green and non-polluting dishes. It is big enough to compare the price/performance ratio of various cars on the Internet. Do you underestimate the IQ of tourists? The cottage version of the mobile phone is very simulated, but the consumer is not accepting the account, even if it really needs to buy, it will hold the map a cheap, repeatedly bargaining, on the contrary, those brand machines are not a penny is not cheap to sell. Therefore, regardless of whether the group or the agency needs to develop competitive products, the group and the agency will always be eliminated by the market, and the speed will be faster and faster. Aren't the cities in the south of our country facing the dilemma of upgrading products? The low price is not enough, and the market needs high quality.

We often face a problem. Many of the ideas are good, but we have not implemented it. Everyone has pushed it to the talents who can't find high-quality people. The travel agency needs a capable team, a creative and energetic group. The backbone of the business is the survival of a travel agency. This is another new topic that we need to think about, but I believe that by discovering, cultivating, managing, and finally retaining talent, it is the best choice for most companies. Since it is so important to the company, it is worthwhile for us to take 12 points to do these things.

Our Yuntai Mountain can stand out in so many similar scenic spots across the country and become a dark horse in the landscape. It has its own unique taste, unique location advantages, innovative propaganda methods, innovative marketing concepts and service concepts. It attracted visitors from the north and south of the Yangtze River and the rest of the world to see her, and left his footsteps to choose to spend his vacation in the picturesque scenery of Yuntai Mountain. We can do it in the quadruple, and we will make a good harvest. We believe that through our efforts and wisdom, we will achieve better results.