Summary of the work of the supermarket quality inspection department
On May 14th, xxxx, the quality inspection department merged with the original business inspection department, collectively referred to as the quality inspection department, responsible for the quality inspection of the goods in the store, the tracking of the main goods and the market research. Under the guidance of the enterprise service concept of “Quality First, Credit First, Service First, Lowest Price”, the department conscientiously implements the “xxxxxx supermarket product quality management regulations” and carefully checks the stores according to the relevant provisions of “Daily Goods Inspection Work Content”. The quality of goods is strictly controlled. After a careful review of this month's work, the following work summary was made: ??
A product quality inspection summary
1, fruit in the fresh fruit area often has individual rot phenomenon, the manufacturer's promoters are limited, can not ensure that the fruit in the area under the management of the tube is thoroughly inspected before the daily opening of the store, and the rotten fruit can not be disposed of in time during the daily sales process. In response to such phenomena, the QC Department has dealt with the relevant responsible persons according to the actual situation, such as “warning” and “fines”, which can improve the quality of the store products and promote employees' sense of responsibility. ?????
2. The overall situation of the fresh vegetable area is good, but during the inspection process, it is found that there is a backlog of individual dishes, and the freshness is good or bad. The quality inspection department often assists the vegetable area in charge of the food in the daily work. It is recommended that manufacturers take measures to determine the quantity of purchases based on sales volume, reduce the number of purchases of vegetables that are not easy to store, and increase the frequency of purchases to reduce losses, thereby ensuring vegetables with high freshness. ??
3. On May 18, the Leisure Department of the Food Department found out-of-date commodities. According to the relevant provisions of the “Procedures for the Administration of Commodity Quality”, the QC Department handled the expired events of this commodity and the relevant responsible persons were subject to economic penalties. Fines are not an end, and the punishment is aimed at improving the employee's responsibility for work, thus ensuring the good reputation of the company in the eyes of the customers. ??
4. The food department's edible oil group noodles and seasonings have no production date. The employees did not carefully check the shelves in the area where they are responsible for the daily work. For such cases, the quality inspection department has been responsible for the relevant areas. A fine was dealt with. Commodity date is one of the standards for measuring the quality of goods, and it is also an important standard for enterprises to establish a good image in the eyes of customers. The emergence of non-production date goods, from the side, the inspection of the quality of my supermarket products should be strengthened, only This will ensure the survival and survival of the company.
2. Inspection of commodity price mark and certificate of conformity On May 17, the quality inspection department inspected the price tag and certificate of the store. There is still a non-correspondence between the goods and the price tag of each cabinet group. Some products are displayed on the shelf but there is no price tag corresponding to it. Some products correspond to the price tag of multiple items, and some price tags are not stamped. The "Chinese merchant price" seal, the price tag that has not been used, has also appeared on the price tag. The quality inspection department has communicated with the responsible persons of various regions for the use of irregularities in the price tag. It is hoped that each cabinet group will regulate the use of commodity price tags and standardize the management of commodity price tags to avoid adding obstacles to customers' shopping. In the bulk cargo area, it has been found that the use of commodity certificates is not standardized. For example, there is a production date on the certificate but there is no shelf life of the product; the commodity certificate does not match the actual product. The quality inspection department has communicated with the manufacturer's promotion personnel to inform the manufacturer to exchange the product certificate that does not meet the standard. ??
Three employee health card wearing situation check??
On May 17, the QC department inspected the wearing conditions of the health certificates of the store staff. All employees were able to wear valid health certificates in accordance with the regulations. Individual health certificates were on the verge of expiration. The QC department has reminded them to pay attention to the replacement of new certificates. ??
Four market research work In order to ensure the competitive advantage of the supermarket products in the price, the quality inspection department conducts irregular research on the products in the store according to the work plan and achieves certain results. The price of the same item is lower than the price of the competition store. In the supermarket management service concept, the "lowest price" standard, each department also fully cooperated with the market research work of the quality inspection department, and can timely adjust the goods that need to be changed. ??
According to the actual situation of the number of merchandise items in my supermarket, the market adjustment work of all departments in operation has been adjusted from 2 times/week to 1 time/week. The market adjustment work of QC Department is still carried out according to the “Daily Work” standard. At the same time of competing store promotion information, the market adjustment table submitted by the operating departments will be checked and verified to ensure the accuracy of the market adjustment information, and timely grasp the changes in the competition store commodity information, which will provide a reference for the sales of the supermarket. ??
Five inventory before and after the sale of goods in the store??
On May 18th, my supermarket inventory work was carried out as scheduled. The QC department actively cooperated with the management department to conduct the inventory checklist and find the difference work after the inventory. The inventory table of each department was handed over to the management department three days in advance and could not be changed. Therefore, some of the products in the store were out of stock, and the new products could not be put on the shelves. As a result, the products in the inspections were often found to be not full, and the promotional cages and end products were The number is very limited, etc., after the inventory, the goods of each cabinet group are gradually put on shelves, and the merchandise display gradually returns to normal.
Six service desk returns and exchanges This month, the service desk return and exchange situation has improved from last month. It is hoped that each cabinet group will strengthen the self-inspection and self-inspection work on the quality of goods and reduce the retreat caused by the quality of our supermarkets. The number of exchanges, establish a good image of the company. ??
Seven commodities reported damages before the quality inspection department had assisted the individual cabinet group to deal with the goods that need to be reported in the group, and found that the individual cabinets reported serious loss of goods, because the cabinet personnel did not carefully and carefully The work is handed over, resulting in a long-term backlog of some high-value temporary goods. If it is overdue, it will not be returned to the factory for replacement and cannot be processed at a discount. For such cases, the quality inspection department will establish a registration record for the goods, and record the goods in each cabinet. Reporting the damage situation, I hope that each cabinet of each department will improve the protection of goods.
The full and rankable May is about to pass. In June, the QC Department will continue to carry out daily inspections with a serious and rigorous work attitude, and strengthen the quality of corporate products. The main work plans are as follows:
First, increase the inspection of the quality of the products in the store, especially the inspection of the vegetables and fruits in the fresh vegetables. ??
2. Regulate the use of commodity price tags and certificates for store sales, and conduct random spot checks on the wear of employee health certificates. ??
3. Continue to carry out the market adjustment work, collect the most valuable product information of each competition store, and make reasonable suggestions for improving the sales of our supermarket. ??
4. Statistics on the goods on the market. ??
V. Establish a registration form for the loss of goods in each cabinet of each department. ??
5. In accordance with the relevant requirements of the company's “Quality Basic Year Activities”, formulate the company's quality policy and objectives, gradually improve the enterprise quality management system, formulate relevant quality management content plans, organize employees to conduct quality management related knowledge training, and improve staff quality services. Consciousness, to make a due contribution to meeting the needs of customers and achieving sustainable development of the company.
A product quality inspection summary
1, fruit in the fresh fruit area often has individual rot phenomenon, the manufacturer's promoters are limited, can not ensure that the fruit in the area under the management of the tube is thoroughly inspected before the daily opening of the store, and the rotten fruit can not be disposed of in time during the daily sales process. In response to such phenomena, the QC Department has dealt with the relevant responsible persons according to the actual situation, such as “warning” and “fines”, which can improve the quality of the store products and promote employees' sense of responsibility. ?????
2. The overall situation of the fresh vegetable area is good, but during the inspection process, it is found that there is a backlog of individual dishes, and the freshness is good or bad. The quality inspection department often assists the vegetable area in charge of the food in the daily work. It is recommended that manufacturers take measures to determine the quantity of purchases based on sales volume, reduce the number of purchases of vegetables that are not easy to store, and increase the frequency of purchases to reduce losses, thereby ensuring vegetables with high freshness. ??
3. On May 18, the Leisure Department of the Food Department found out-of-date commodities. According to the relevant provisions of the “Procedures for the Administration of Commodity Quality”, the QC Department handled the expired events of this commodity and the relevant responsible persons were subject to economic penalties. Fines are not an end, and the punishment is aimed at improving the employee's responsibility for work, thus ensuring the good reputation of the company in the eyes of the customers. ??
4. The food department's edible oil group noodles and seasonings have no production date. The employees did not carefully check the shelves in the area where they are responsible for the daily work. For such cases, the quality inspection department has been responsible for the relevant areas. A fine was dealt with. Commodity date is one of the standards for measuring the quality of goods, and it is also an important standard for enterprises to establish a good image in the eyes of customers. The emergence of non-production date goods, from the side, the inspection of the quality of my supermarket products should be strengthened, only This will ensure the survival and survival of the company.
2. Inspection of commodity price mark and certificate of conformity On May 17, the quality inspection department inspected the price tag and certificate of the store. There is still a non-correspondence between the goods and the price tag of each cabinet group. Some products are displayed on the shelf but there is no price tag corresponding to it. Some products correspond to the price tag of multiple items, and some price tags are not stamped. The "Chinese merchant price" seal, the price tag that has not been used, has also appeared on the price tag. The quality inspection department has communicated with the responsible persons of various regions for the use of irregularities in the price tag. It is hoped that each cabinet group will regulate the use of commodity price tags and standardize the management of commodity price tags to avoid adding obstacles to customers' shopping. In the bulk cargo area, it has been found that the use of commodity certificates is not standardized. For example, there is a production date on the certificate but there is no shelf life of the product; the commodity certificate does not match the actual product. The quality inspection department has communicated with the manufacturer's promotion personnel to inform the manufacturer to exchange the product certificate that does not meet the standard. ??
Three employee health card wearing situation check??
On May 17, the QC department inspected the wearing conditions of the health certificates of the store staff. All employees were able to wear valid health certificates in accordance with the regulations. Individual health certificates were on the verge of expiration. The QC department has reminded them to pay attention to the replacement of new certificates. ??
Four market research work In order to ensure the competitive advantage of the supermarket products in the price, the quality inspection department conducts irregular research on the products in the store according to the work plan and achieves certain results. The price of the same item is lower than the price of the competition store. In the supermarket management service concept, the "lowest price" standard, each department also fully cooperated with the market research work of the quality inspection department, and can timely adjust the goods that need to be changed. ??
According to the actual situation of the number of merchandise items in my supermarket, the market adjustment work of all departments in operation has been adjusted from 2 times/week to 1 time/week. The market adjustment work of QC Department is still carried out according to the “Daily Work” standard. At the same time of competing store promotion information, the market adjustment table submitted by the operating departments will be checked and verified to ensure the accuracy of the market adjustment information, and timely grasp the changes in the competition store commodity information, which will provide a reference for the sales of the supermarket. ??
Five inventory before and after the sale of goods in the store??
On May 18th, my supermarket inventory work was carried out as scheduled. The QC department actively cooperated with the management department to conduct the inventory checklist and find the difference work after the inventory. The inventory table of each department was handed over to the management department three days in advance and could not be changed. Therefore, some of the products in the store were out of stock, and the new products could not be put on the shelves. As a result, the products in the inspections were often found to be not full, and the promotional cages and end products were The number is very limited, etc., after the inventory, the goods of each cabinet group are gradually put on shelves, and the merchandise display gradually returns to normal.
Six service desk returns and exchanges This month, the service desk return and exchange situation has improved from last month. It is hoped that each cabinet group will strengthen the self-inspection and self-inspection work on the quality of goods and reduce the retreat caused by the quality of our supermarkets. The number of exchanges, establish a good image of the company. ??
Seven commodities reported damages before the quality inspection department had assisted the individual cabinet group to deal with the goods that need to be reported in the group, and found that the individual cabinets reported serious loss of goods, because the cabinet personnel did not carefully and carefully The work is handed over, resulting in a long-term backlog of some high-value temporary goods. If it is overdue, it will not be returned to the factory for replacement and cannot be processed at a discount. For such cases, the quality inspection department will establish a registration record for the goods, and record the goods in each cabinet. Reporting the damage situation, I hope that each cabinet of each department will improve the protection of goods.
The full and rankable May is about to pass. In June, the QC Department will continue to carry out daily inspections with a serious and rigorous work attitude, and strengthen the quality of corporate products. The main work plans are as follows:
First, increase the inspection of the quality of the products in the store, especially the inspection of the vegetables and fruits in the fresh vegetables. ??
2. Regulate the use of commodity price tags and certificates for store sales, and conduct random spot checks on the wear of employee health certificates. ??
3. Continue to carry out the market adjustment work, collect the most valuable product information of each competition store, and make reasonable suggestions for improving the sales of our supermarket. ??
4. Statistics on the goods on the market. ??
V. Establish a registration form for the loss of goods in each cabinet of each department. ??
5. In accordance with the relevant requirements of the company's “Quality Basic Year Activities”, formulate the company's quality policy and objectives, gradually improve the enterprise quality management system, formulate relevant quality management content plans, organize employees to conduct quality management related knowledge training, and improve staff quality services. Consciousness, to make a due contribution to meeting the needs of customers and achieving sustainable development of the company.
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