Beginning of the annual work summary

Beginning of the annual work summary

Beginning Fan Wenyi:

Under the correct leadership of the school party branch and the school committee, under the correct guidance of the town finance office, the income and expenditure plan of this semester was completed, which ensured the smooth progress of the school's daily work. The financial work is summarized as follows:

Beginning with Fan Wen 2:

In the past six months, with the help of leaders and comrades, I have achieved some achievements in political thought and work. The following is a summary of the work of the teachers in the first half of the year. Please ask the teachers and students to give valuable opinions and suggestions.

Ending Fan Wenyi:

Looking back at the work of the past year, although I have achieved a lot of results, I still feel that I have many shortcomings:

1, just to meet the completion of their own tasks, work development is not bold enough;

2. The improvement of business quality is not fast enough, and the knowledge of new business is still not enough to learn, not thorough enough;

3. There is still a gap between my job and other peers, and the sense of innovation is not strong.

In the future work, please give me supervision and advice, I will try to improve my own shortcomings and strive for better results.

End of the sample two:

The above is my personal annual work summary, as the saying goes: "Sweepsy, make extraordinary", in the future work, regardless of whether the studio is boring or multicolored, I must constantly accumulate experience, together with colleagues Hard work, diligent work, hard study, efforts to improve cultural quality and various work skills, and make the greatest contribution to the development of the unit. Under the joint efforts of all colleagues, under the full support and care of the company's leaders, in line with the principle of serving all customers, we will focus on optimizing services, expanding the functions of xxx and xxx publicity and information, and serving from the perspective of customers' interests. , business management, improve the visibility and benefits of the company, through a solid effort, successfully completed the work of 2019.

Looking back at the work in the past six months, we have also found the deficiencies and problems in the work, mainly reflected in the style and stereotypes of xx and xxx, which need to be further explored, especially the online product library fully reflects our xxxxx And our platform can provide customers with good business opportunities and fast and convenient information and navigation functions. Looking forward to the new year, we will continue to work hard and strive to take each job to a new level.

First, the work summary

Since I worked in xx years, I have completed my work earnestly, studied hard, and actively thought, and my personal ability has gradually improved. With the development of the company, the xx I work for is particularly important as a design department of the company. Therefore, in the actual work, I strictly demand myself from time to time and be cautious.

In addition, the train ran fast by the headband. Due to the recent work, there were many deficiencies in terms of business ability and thinking. In these respects, I have been properly guided by company leaders and department leaders.

The days of the game disappeared without a word, and it was only when I needed to go back to the conclusion that I suddenly realized the rush of the day. In July of this year, I came to work at xx. In the past six months, with the support and help of company leaders and colleagues, I adapted to work faster. Looking back at the work during this time, I have made great progress in my thinking, study, and work. I have grown a lot, but I am also clearly aware of my shortcomings: First, I am far from learning in the industry. Insufficient, in order to do a good job, you must go deep into the business and experience the psychology of the customer and the dynamics of the industry. There is still a need to improve learning in technology.

Unconsciously ushered in a new year in busy work, the year of xx is meaningful, valuable, and rewarding. Looking back on the work history of this year, as an employee of the China Education Network's document channel company, I deeply feel the enthusiasm of the company's vigorous development and the spirit of hard work.

In the past year, under the careful care and guidance of the leaders and colleagues, through their unremitting efforts, they have achieved certain results in their work, but there are also many shortcomings. Looking back over the past year, the work is summarized as follows:

1. Achievement in work:............................................................

2. Insufficient work at work......................................................

3. Prospects for the new year................................................

Time passed by, and between the fingers, xx years is coming to an end. In the past year, under the careful care and guidance of the leaders and colleagues, through their unremitting efforts, they have achieved certain results in their work, but they also existed. Many shortcomings. Looking back over the past year, the work is summarized as follows:

First one:

Unconsciously ushered in a new year in the busy work, reviewing the work history of this year, as every employee of the company, we deeply feel that the company The spirit of vigorous development, the spirit of the hard work of the people.

Start two:

**** is an ordinary employee of the sales department. When he arrived at the property, the comrade was not very proficient in real estate knowledge and was new to new environment and new things. With the help of company leaders, **** quickly learned about the nature of the company and its real estate market. After this period of tempering, Comrade **** has become a qualified salesperson and strives to do his own job.

The first three:

In the ups and downs of the real estate market, the company entered into a joint venture with the company in **** to complete the sales work. During this time, **** comrades actively cooperated with the employees of the company, for the purpose of sales, under the guidance of the leadership of the public company, completed the formulation of the operating price, and planned the advertising before the Spring Festival, for * * The monthly sales climax laid the foundation. In the end, I ended up with a good result of completing the contract amount of 10,000 yuan in **** months. After the baptism of the company, **** comrades got a lot of professional knowledge, which made all aspects of their improvement. In the coming year, I will continue to work hard to improve my work ability to a new level, live up to the expectations of everyone, I will do my best to help the company achieve development, believe the company The future will be even better!

In the new year, we must continue to study the spirit of the 17th National Congress of the Communist Party of China, guide the work with the "three represents" thinking, persist in emancipating the mind, seeking truth from facts, advancing with the times, pioneering and innovating, and making new efforts for the development of the school.

Looking back on the work in the past year, I have made new progress in my thinking, study, and work, but I also recognize my own shortcomings, the level of theoretical knowledge is still relatively low, and modern office skills are not strong. In the future, I will earnestly overcome the shortcomings, carry forward the achievements, and consciously put myself under the supervision of the people, study hard, work diligently, be a qualified public servant, and make my own contribution to building a new socialist countryside in an all-round way!

The new year means a new starting point for new opportunities and new challenges. All members of our office are determined to make persistent efforts to take the work to the next level.

In the future work, our team will continue to implement safety work, strengthen the safety lessons for employees, improve the safety awareness of all employees, and better complete the production tasks assigned by superiors.

The new year has arrived. We will build on the foundations of the past gains and losses, advance with the times, create a new situation in teaching work, and strive for better results.

In short, this year, we have both gains and losses, bitterness and sweetness, but whether it is laughter or tears, it will be a precious treasure in each of us. I believe that the love society will be better tomorrow!

Xx years is an extraordinary year. Through the joint efforts of all employees, the company's various work has achieved a comprehensive victory, and all business indicators have reached record highs. While enjoying the results, we are also clearly aware of the many shortcomings in our marketing and after-sales service. Especially in the innovation of market development, the concept of quality service has great potential to be tapped. At the same time, we must improve our ability to respond quickly to market changes. To this end, in the face of 20xx years, the company's leading group will fully exert the spirit of teamwork, work together, and focus on the theme of "service management", and close the "brand marketing", "service marketing" and "cultural marketing". Combine to ensure that the company's work in the company's 200x year is completed successfully. One year's work is over. In the upcoming year, we will continue to work hard. This is a problem that has been unable to be rejected. This is always Our summary at the end of the year. Every year, I have my own progress, and I will have my own growth every year! I believe that everyone will achieve the most successful success in the coming year!

In my work in 2019, I will do my best to participate in the work. After all, I am still young, I need to work harder, and I will fight harder in my youth. This is the best time of struggle in my life. At this age, I want to fight and have no energy and ability. I will try my best when I am young, and fight for my own blue sky!

The doctor's vocation is to cure the disease. I have been making progress in these basic tasks for many years. Although the qualitative change has not happened, I believe that the quantitative change will accumulate to a certain extent, and I will welcome my own qualitative change and sublimation. I am constantly improving my ideological quality and work ability. I believe that as long as I have done all this, I will have a bright future!

Personal sales summary of furniture sales

The sales staff of modern enterprises is the pioneering force to develop the market, and is an important representative of the corporate image. It must have good quality. The quality of furniture sales staff should be summarized as follows:

1. Spirit

A good salesperson must have a strong professionalism, love his job, be energetic and have the courage to open up.

2, knowledge

The conditions in this regard determine the sales ability of the sales staff and are the basis for doing a good job in sales. Including the following aspects:

1) Product knowledge should be familiar with the production process, quality characteristics, specifications, model, production cycle, delivery time and inventory of all goods in the mall: understand the use, maintenance and repair knowledge of the goods; understand the relevant situation of the competitive products in the industry;

2) Enterprise knowledge should master the company's historical background, business philosophy, production capacity, product structure, variety series, technology level, equipment situation and service methods, development prospects, etc. Learn about the company's sales and sales network in each region.

3) User knowledge to understand the consumer psychology of the furniture buyer, the level of consumption, and the basic requirements for the layout of their home environment.

4) Market knowledge Understand the environmental changes in the furniture market and the purchasing power of customers, and conduct market analysis based on the information collected during the sales process and customer feedback.

5) Professional knowledge to understand the technical knowledge related to furniture; know the home culture, furniture fashion trends, to understand the cultural cultivation and aesthetic taste according to the information obtained from the communication with customers, and to introduce the products in a targeted manner.

6) Service knowledge Understand the basic etiquette of reception. Carefully and conscientiously handle documents; effective use of body language to convey information is an effective way to gain trust.

3, cultivation

Since the salesperson directly contacts with the customer, only by first winning the trust of the customer can the job be successfully carried out, so the salesperson must have a good cultivation: the instrument is generous, well-dressed, dignified, modest, courteous, not humble, and makes the customer happy. Communicate with it.

4, skills

Sales personnel should skillfully use various techniques according to the characteristics of the furniture in this store. Be familiar with the customer's buying motivation, be good at grasping the timing of displaying and introducing products to approach and convince customers, create trading opportunities, and even become friends with customers and promote the formation of potential customers.

The sales staff's grasp of the use of sales methods and skills is the key to improving the turnover rate and establishing a good image of the company. Sales skills include the following:

1, trigger interest

Arousing the attention of prospective purchasers to the extent to which the items in the store can meet their needs and satisfaction. The main method of inducing interest; the goods that are frequently adjusted for the shopping malls are constantly adjusted and continuously replenished, so that customers have a fresh feeling every time they enter the store; creating a small and tasteful environment to attract customers; For a long time, choose one of them as the key work object, and patiently and meticulously explain the questions to trigger the interest of other customers in the store.

2, get trust

The product and trust of the company can further lead to the purchaser making the decision to purchase. The salesperson should limit the trust of the customer, and should start from the following aspects:

1) Respect the customer; grasp the consumer psychology, use the good service knowledge and professionalism to enable the customer to obtain the psychological satisfaction as the consumer in the shortest time.

2) Truly provide relevant product knowledge that customers need to know.

3) Effectively use your body language to convey your sincerity when communicating with customers.

4) When introducing goods, the customer's trust in our products is obtained by attacking other similar products. The result will only be counterproductive, and even cause customers to feel resentful.

5) When talking about problems, try to stand in the perspective of other people and consider it to be very persuasive.

3. Understand customers

When talking with the customer, the salesperson can start to understand the customer's choice intention by purchasing motivation, housing area, home decoration style, personal color preference, and economic situation, so as to introduce the product in a targeted manner.

4, seize the opportunity

According to the different wishes of customers, different reception methods are adopted. For highly-targeted customers, the reception should be active and rapid, and use the other party's questions to take the opportunity to seriously demonstrate the products. For customers who are uncertain and are “shopping around” Sales personnel should patiently explain the characteristics of this product to them, do not rush to seek success, allow customers to compare and consider making decisions; for customers who have become commodity buyers, they should continue to communicate with customers and can focus on the company's services. And other supporting goods, so as not to produce a feeling of being left out.

5, guide consumption

When the customer has an understanding of the product he likes, but when considering it, the salesperson can help the customer to make a choice based on the knowledge of the home decoration knowledge, telling the product what effect it can achieve, and can also unintentionally talk about this kind of product. The level of consumer groups of goods is relatively high, in order to effectively contribute to the final transaction. The most important point in guiding consumption is that the sales staff introduces the product with deeper professional knowledge and provides professional level advice to the customer.

6, processing opinions

In the sales work, customers often hear the opinions. A good salesperson should not be disturbed by the different opinions of the customers. The salesperson must first try to provide the buyers with their favorite products and avoid the appearance or opposition of the opposition. The opinions are reduced to a minimum. For the objections that have emerged, the salesperson should listen patiently. If the opinions expressed by the customers are incorrect, they should be politely explained. Conversely, they should be sincerely thankful.

7, grasp the after-sales

After-sales service is an important part of the sales, and it is an important part of the relationship between the company and the customer. He can build a consumer's trust in the company, not only strengthen the connection between the merchant and the customers who have purchased the goods. To encourage them to become "return customers", while old customers can also affect customers, open up a wider market, and do a good job in after-sales service can start from the following aspects;

1) Contact the customer and guarantee the service. After the product is sold, it does not mean that the trading relationship is interrupted. The salesperson should continue to contact the customer on a regular basis to maintain contact and service. If the customer is satisfied with the product, the salesperson must fully perform the assembly, maintenance and service guarantees. For the customer's opinion, the salesperson should express his acceptance and take timely improvement measures.

2) Record and save information materials. The enterprise sales department understands the changes in the product sales market by establishing customer files and doing work records, providing useful reference and reference for analysis and market development, and providing valuable information for improving after-sales service. The information that the salesperson should save and record includes: the customer's name, address, contact information, name, model, specification, purchase amount, transaction amount and other valuable information during the customer's conversation. What kind of opinions are given to the company's products when the customer purchases and does not purchase and why.

3) Analyze and manage key customers. Key customers are the core part of all customers, those who have a large proportion of the total sales profits of the mall, are representative and influential in a certain social level, and have taste and advocating trends in home selection. These customers can Selected from the work record and customer file, the salesperson regards such customer as the key public relations object in the after-sales work, which is an important marketing method; according to experience, some customers who may become at a certain time in the future and have key customers The characteristics can be considered as potential customers, and such customers must also attract the attention of sales personnel.

4) Dealing with the after-sales problem of the product. Enterprises should try their best to ensure the quality of products and avoid the quality problems after the sale. However, if such problems arise, the salesperson should first sincerely apologize to the customer after receiving the complaint. After understanding the situation in the customer's home in the shortest time, In time, contact the relevant departments to negotiate and solve the problem, and solicit customer opinions until the customer is satisfied, and finally thank the customer for the complaint. Dealing with such problems should also make detailed work records as important information for improving products and improving quality. At the same time, properly handling after-sales problems is also a rare opportunity to open up markets, develop group customers, and establish a good image of the company.

8, 10 kinds of opening sales of furniture sales

Before the salesman negotiates with the customer, he needs an appropriate opening statement. The opening and closing time can determine the success or failure of this sales. The following creative openings are commonly used by sales promoters:

1) Money Almost all people are interested in money. The method of saving money and making money is easy to attract customers' interest, such as recommending specials, promotional products and participating activities.

2) Sincere praise everyone likes to hear good words, customers are no exception, therefore, praise is not

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A good way to get close to the customer. Praise the customer must find out the characteristics that others may overlook, and let the customer feel that your words are sincere. If you are not sincere, if you are not sincere, you will become a fake and flattering. This effect will certainly not be good.

3) Use the curiosity salesman to create a mysterious atmosphere, causing the curiosity of the other party, and then, when answering the question, skillfully introduce the product to the customer.

4) Taking famous companies or people as examples of people's purchase behavior is often affected by others. If the salesman can grasp the customer's psychology, he will definitely receive good results.

5) Ask the problem The salesman directly asks the customer questions and uses the questions raised to draw the customer's attention and interest.

6) Providing information to customers Salesmen provide customers with information that is helpful to customers, often attracting customers' attention. Caring for the interests of customers has also gained the respect and affection of customers.

7) Performance display The use of various dramatic actions to demonstrate the characteristics of the product is the most attractive to the customer.

8) Asking the customer is now a professional society. The salesman can deliberately ask the customer about some problems that the customer does not understand. The general customer does not reject the salesman who is humbly asking for advice. And between the discussion and the teaching, the atmosphere of harmony is naturally easy to establish.

9) The transposition method stands at the customer's point of view, and the advice to the customer in the application can get unexpected results.

10) Using gifts, few people will refuse free things, use gifts as a stepping stone, both fresh and practical.

Forest farm accounting personal year-end work summary

First, adhere to learning, and constantly improve ideological and political quality and comprehensive quality

Strengthen self-cultivation, strengthen political beliefs, and correct work style

I have always insisted on strictly demanding the standards of a party member and cadre, strengthening party spirit and world outlook transformation, and studying the Marxism-Leninism, Mao Zedong Thought, Deng-theory, and the important thinking of the "Three Represents" and the party's xx And other literature materials, and integrate their spiritual essence, systematically recognize and comprehend. Second, in the process of learning, we can diligently think, dare to explore, dare to innovate, be realistic, tell the truth, do practical things, and seek practical results. Third, we must adhere to the law, be patient, pay attention to unity, and correct attitude. Positioning correctly, correctly handling the relationship with comrades, and working together can coordinate, cooperate, support each other and supervise each other.

Strengthen business learning, broaden your horizons, and strive to improve management

I have always paid attention to professional knowledge learning, systematically studied several important changes in "Financial Construction Financial Management" and "New Enterprise Accounting Standards", and thoroughly understood and mastered the state's policies and regulations on financial and accounting work, while focusing on economics, auditing, and Knowledge of official document writing, enriching the knowledge system, and improving the ability to use theoretical knowledge to guide practice.

Second, the basic situation of performance of duties

In the past year, I have been mainly responsible for the accounting work of infrastructure construction, fund raising, infrastructure reports, budget and project payment. In the actual work, in the principle of objective, rigorous and meticulous, in the accounting affairs, we must seek truth from facts, carefully review, strengthen supervision, strictly enforce financial discipline, and conduct financial accounting in accordance with the requirements of the financial system and the standardization of accounting work. Strictly review the original vouchers to ensure the authenticity and legitimacy of the original accounting vouchers, and ensure that each accounting vouchers has a subsidiary file that clearly reflects a capital construction business, and eliminates “white bars” expenditures.

3. Individuals' observance of party discipline and implementation of the responsibility system for party style and clean government construction

I have strictly demanded myself in the past year, and persisted in earnestly studying a series of archives and policies and regulations for combating corruption and promoting clean government in the central and autonomous regions, acting in accordance with the requirements of various clean government regulations, consciously accepting warning education, and consciously carrying out criticism and self-criticism; Being honest, doing things practically, being decent, acting fairly, telling principles in big things, speaking styles in small things, doing things right, paying attention to grasping their role positioning, consciously maintaining the overall situation and maintaining unity. In dealing with working relationships, I always work with a strong sense of professionalism and responsibility, full of enthusiasm. I have insisted on self-respect, self-examination, self-motivation, self-discipline, self-discipline and self-discipline for one year. Self-review and inspection did not appear to violate any party style and clean government construction and integrity and self-discipline.

Fourth, the shortcomings of existence and the direction of future efforts

Looking at the work in the past year, I have made new improvements in accounting positions and achieved some results. At the same time, there are also some shortcomings. First, the knowledge is not wide enough, and the study is not profound enough and systematic. In the future, higher requirements will be required. Only by studying harder and renewing and progressing in terms of ideas, theories, and knowledge can we fulfill our duties. Second, we must further enhance the creativity of our work. We must be good at tempering our will and growing in heavy work. ability. It is necessary to break the long-term psychological set-up and mindset, and constantly adjust their thinking methods and innovative work methods according to the needs of the work.

In the future work, I will further strengthen theoretical study, foster strengths and circumvent weaknesses, overcome shortcomings, grasp major contradictions, and identify breakthroughs in work, so that I can keep up with the pace of forest farm development and make due for the future prosperity and development of forest farms. Contribution.