Quality Management Department 2019 Annual Work Summary
In a blink of an eye, XX has become yesterday. In the past year, it was an extraordinary year for Jiamao. We carried out a number of equipment and materials transformations. We also experienced the impact of the global financial crisis, which made people feel a lot.
Since the beginning of this year, under the care and guidance of the company's leaders, with the strong support of colleagues, the Quality Control Department has successfully completed all the work of this year. I will give you a summary report on the work situation in the past year. Please criticize and testify, thank you!
1. The department management uses the systemized and standardized ideas to standardize the work flow of the quality control department:
The status of the quality control department personnel this year is: Quality of the quality control department: 8 people, a wide range of control: including the processing of feeding, storage, shipping, production and other processes. In addition, the company strengthened the construction of the quality control team in the second half of the year. The quality control department also strengthened the internal training of inspectors, and at the same time strengthened the control of raw materials and storage products, and the workload increased. In this case, department management must be strengthened, and quality management must be systematic and standardized. The following measures were taken in this regard:
1. Use the daily report to record the work of the day, use the weekly and monthly reports to summarize the work of the week or the month and formulate the work plan for the next week. The responsible persons act according to the plan and track, verify and ensure the completion of the overall task.
2. Standardize the methods for the various control operations and product standards of the quality control department, so that the inspectors can strictly follow the file operations and standardize operations. In view of the fact that the original feeding and shipping inspection methods and judgment standards are not uniform, inspectors should frequently discuss each other during inspection, and formulate related defect sample storage, find product standards and personally participate in functional testing, and form them into standard files. Several files and forms such as inspection items and judgment standards for raw materials and finished products have been revised and prepared to provide judgment criteria for operators. The list of partial files of the factory is as follows:
Department file revision serial number file name
1 Packaging carton inspection standard
2 mold inspection standards
3 iqc inspection specification
4 Supplier assessment requirements
5 finished goods inspection inspection specifications
6 finished product shipment inspection specifications
3. Completed the quality objectives of the quality control department, including the missed inspection rate of incoming materials and finished products, the tracking rate of quality abnormalities, and the qualified rate of shipment batches to ensure the quality of quality control.
4. Strengthen knowledge and knowledge learning, and learn from testing and quality inspection. In order to expand the production capacity, when the department is under manpower, the inspectors will comprehensively monitor the quality and ensure the completion of the department's objectives and tasks.
Second, improve the quality management system to ensure the normal operation of the system:
In XX, the following projects were initially launched and realized:
1. In order to ensure the normal operation of the system, the third-party annual audit of the ISO9001:XX quality management system on December 23 was successfully passed.
2. The statistical report has perfected the quality record and quality statistics. The quality weekly report and monthly report statistics have been formed, which can directly reflect the quality status of each period, so that all responsible departments/persons can take effective measures to improve immediately.
3. Improve the company's quality target indicators, and develop statistical and corrective measures. Through the management review meeting, the company's quality objectives were revised in the “Quality Targets for the First Half of XX”. And through the "quality monthly report" to the actual statistics of the achievement of the target indicators, intuitively reflect the achievement of the target indicators. Tracking target indicators that are not up to standard, requiring responsible units to improve and ensure the achievement of target indicators.
The preliminary plan for the completion of the project in XX:
1. In order to reproduce the defective products and the defective products, it is necessary to standardize the return work to the quality problems of the finished goods.
2. Continue to strengthen the warehousing control of products and improve the pass rate of shipments;
3. Set the overall goal of the company in XX, the stage goal, the department goal
4. Some opinions on the formulation of the archives require certain operability, that is, they are formulated according to the actual reasons or needs, and the measures for improvement are not effectively implemented, but the follow-up effect of the countermeasures or the rationality of the countermeasures is not verified. .
Third, strict quality control, improve control processes and testing methods:
1. Feed quality control:
1). Revised the "iqc feed inspection operation specification", "iqc feed quality inspection project and judgment standard" file, standardized the inspection process and inspection standards.
2). Strict feeding inspection. In September, 301 batches of inspection materials were started, and 8 batches were found to be unqualified.
2. Finished product quality control:
1). The "qc finished product inspection operation specification", "production finished product inspection operation specification", "qc finished product inspection project and judgment standard" file were prepared, and the finished product inspection operation and inspection standard were standardized.
2). Strengthened the process quality control, designed the process quality statistical report to provide the production department to strengthen the statistical analysis of process quality. And the oqc test to the unqualified item requires the improvement of the production department. From the results of this year's finished product inspection, the quality of the process inspection has been greatly improved, and the average defective rate of finished products has dropped from 10% last year to 2.2% this year. Nearly 7.8 percentage points.
Fourth, the overall work summary of XX:
1. Looking back over the past year, under the efforts of all quality control personnel, the Quality Control Department has been realized: the operation is systematic, standardized, and quality-oriented according to the process, the judgment is based on the standard, the basic work is recorded, and the data is statistically recorded. aims.
2. On the other hand, the analysis of the quality problems from the whole year also shows that the existing quality control methods are still not perfect and have loopholes. Mainly due to the lack of product inspection methods and inspection techniques. This is also the place where the quality control department's inspection work was insufficient and encountered the biggest difficulties this year. It is necessary to focus on the research and planning of inspection methods and inspection methods.
Can truly eliminate the recognition of repeated generations and habitual bad.
V. XX year quality control work plan:
Time flies, and the eyes will enter the year of the tiger's blessing. At the time of the company's breakthrough development and the development of standardization and institutionalized management, in the face of the emergence of new products and changes in the market, quality control work has a long way to go.
1. In the past year, the quality control department staff has increasingly felt that the company's emphasis on quality work has increased. The Quality Control Department will continue to instruct the quality work to the departments in accordance with the overall goals set by the company. Improve the quality of quality personnel, and immediately follow up new products and new standards. Do a good job in quality management planning in XX years, strict quality control, to ensure that the quality of the company's products can meet the needs of customers. In the quality control, we will vigorously strengthen the analysis and planning of product inspection methods, projects and methods. If necessary, we will introduce quality system control to strengthen the quality and control of quality objectives.
2. Although the quality control mechanism has been established, it still needs to be further improved. In the future, we will take the opportunity of the iso9001:XX internal auditor to go to the door or send the training at the beginning of XX, re-establish the "internal auditor team" and comprehensively carry out the quality system work. Strengthen the supervision and inspection of the quality system of each department to ensure the effectiveness, suitability and adequacy of the quality system.
The iso9001:XX version needs to be replaced to iso9001:XX before May. The process of changing the edition is:
1). After the Spring Festival, the responsible persons of each department need to carry out the XX version of the internal auditor qualification training, and timely change to iso9001: XX version, and run the new version after March.
2). In May, cqc will conduct the first review of the revision.
3). Internal school qualification training, because the company has more internal school instruments, it is not convenient to send foreign schools. It is necessary to send an outside school to train an internal schooler. The internal school training needs to be completed before April.
3. Promote performance appraisal and 5s activities:
1). In order to better mobilize the work efficiency of employees and resound the needs of the company's salary reform, the assessment of quality control personnel will be strengthened.
2). 5s activity planning is required. It is necessary to prepare the "5s promotion leadership team members and responsibilities", "5s work implementation implementation method", promotion organization and inspection standards for 5s, responsible areas and responsible persons of various departments, reward and punishment methods, etc. A comprehensive planning discussion is required, and it is expected that trials will begin in March XX.
4. The quality objectives of the XX Quality Control Department are initially formulated as follows:
Monthly non-performing rate; 2% / customer complaint: general 1 piece / month serious 0.2 pieces / month
5. In view of the problems arising from production and operation, we will do all kinds of testing work, provide “accurate and timely” testing data for production, and strengthen communication and coordination among production departments, and timely feedback on production abnormalities and various fluctuations. It is indeed a good service for the production department to improve the "quality";
Since the beginning of this year, under the care and guidance of the company's leaders, with the strong support of colleagues, the Quality Control Department has successfully completed all the work of this year. I will give you a summary report on the work situation in the past year. Please criticize and testify, thank you!
1. The department management uses the systemized and standardized ideas to standardize the work flow of the quality control department:
The status of the quality control department personnel this year is: Quality of the quality control department: 8 people, a wide range of control: including the processing of feeding, storage, shipping, production and other processes. In addition, the company strengthened the construction of the quality control team in the second half of the year. The quality control department also strengthened the internal training of inspectors, and at the same time strengthened the control of raw materials and storage products, and the workload increased. In this case, department management must be strengthened, and quality management must be systematic and standardized. The following measures were taken in this regard:
1. Use the daily report to record the work of the day, use the weekly and monthly reports to summarize the work of the week or the month and formulate the work plan for the next week. The responsible persons act according to the plan and track, verify and ensure the completion of the overall task.
2. Standardize the methods for the various control operations and product standards of the quality control department, so that the inspectors can strictly follow the file operations and standardize operations. In view of the fact that the original feeding and shipping inspection methods and judgment standards are not uniform, inspectors should frequently discuss each other during inspection, and formulate related defect sample storage, find product standards and personally participate in functional testing, and form them into standard files. Several files and forms such as inspection items and judgment standards for raw materials and finished products have been revised and prepared to provide judgment criteria for operators. The list of partial files of the factory is as follows:
Department file revision serial number file name
1 Packaging carton inspection standard
2 mold inspection standards
3 iqc inspection specification
4 Supplier assessment requirements
5 finished goods inspection inspection specifications
6 finished product shipment inspection specifications
3. Completed the quality objectives of the quality control department, including the missed inspection rate of incoming materials and finished products, the tracking rate of quality abnormalities, and the qualified rate of shipment batches to ensure the quality of quality control.
4. Strengthen knowledge and knowledge learning, and learn from testing and quality inspection. In order to expand the production capacity, when the department is under manpower, the inspectors will comprehensively monitor the quality and ensure the completion of the department's objectives and tasks.
Second, improve the quality management system to ensure the normal operation of the system:
In XX, the following projects were initially launched and realized:
1. In order to ensure the normal operation of the system, the third-party annual audit of the ISO9001:XX quality management system on December 23 was successfully passed.
2. The statistical report has perfected the quality record and quality statistics. The quality weekly report and monthly report statistics have been formed, which can directly reflect the quality status of each period, so that all responsible departments/persons can take effective measures to improve immediately.
3. Improve the company's quality target indicators, and develop statistical and corrective measures. Through the management review meeting, the company's quality objectives were revised in the “Quality Targets for the First Half of XX”. And through the "quality monthly report" to the actual statistics of the achievement of the target indicators, intuitively reflect the achievement of the target indicators. Tracking target indicators that are not up to standard, requiring responsible units to improve and ensure the achievement of target indicators.
The preliminary plan for the completion of the project in XX:
1. In order to reproduce the defective products and the defective products, it is necessary to standardize the return work to the quality problems of the finished goods.
2. Continue to strengthen the warehousing control of products and improve the pass rate of shipments;
3. Set the overall goal of the company in XX, the stage goal, the department goal
4. Some opinions on the formulation of the archives require certain operability, that is, they are formulated according to the actual reasons or needs, and the measures for improvement are not effectively implemented, but the follow-up effect of the countermeasures or the rationality of the countermeasures is not verified. .
Third, strict quality control, improve control processes and testing methods:
1. Feed quality control:
1). Revised the "iqc feed inspection operation specification", "iqc feed quality inspection project and judgment standard" file, standardized the inspection process and inspection standards.
2). Strict feeding inspection. In September, 301 batches of inspection materials were started, and 8 batches were found to be unqualified.
2. Finished product quality control:
1). The "qc finished product inspection operation specification", "production finished product inspection operation specification", "qc finished product inspection project and judgment standard" file were prepared, and the finished product inspection operation and inspection standard were standardized.
2). Strengthened the process quality control, designed the process quality statistical report to provide the production department to strengthen the statistical analysis of process quality. And the oqc test to the unqualified item requires the improvement of the production department. From the results of this year's finished product inspection, the quality of the process inspection has been greatly improved, and the average defective rate of finished products has dropped from 10% last year to 2.2% this year. Nearly 7.8 percentage points.
Fourth, the overall work summary of XX:
1. Looking back over the past year, under the efforts of all quality control personnel, the Quality Control Department has been realized: the operation is systematic, standardized, and quality-oriented according to the process, the judgment is based on the standard, the basic work is recorded, and the data is statistically recorded. aims.
2. On the other hand, the analysis of the quality problems from the whole year also shows that the existing quality control methods are still not perfect and have loopholes. Mainly due to the lack of product inspection methods and inspection techniques. This is also the place where the quality control department's inspection work was insufficient and encountered the biggest difficulties this year. It is necessary to focus on the research and planning of inspection methods and inspection methods.
Can truly eliminate the recognition of repeated generations and habitual bad.
V. XX year quality control work plan:
Time flies, and the eyes will enter the year of the tiger's blessing. At the time of the company's breakthrough development and the development of standardization and institutionalized management, in the face of the emergence of new products and changes in the market, quality control work has a long way to go.
1. In the past year, the quality control department staff has increasingly felt that the company's emphasis on quality work has increased. The Quality Control Department will continue to instruct the quality work to the departments in accordance with the overall goals set by the company. Improve the quality of quality personnel, and immediately follow up new products and new standards. Do a good job in quality management planning in XX years, strict quality control, to ensure that the quality of the company's products can meet the needs of customers. In the quality control, we will vigorously strengthen the analysis and planning of product inspection methods, projects and methods. If necessary, we will introduce quality system control to strengthen the quality and control of quality objectives.
2. Although the quality control mechanism has been established, it still needs to be further improved. In the future, we will take the opportunity of the iso9001:XX internal auditor to go to the door or send the training at the beginning of XX, re-establish the "internal auditor team" and comprehensively carry out the quality system work. Strengthen the supervision and inspection of the quality system of each department to ensure the effectiveness, suitability and adequacy of the quality system.
The iso9001:XX version needs to be replaced to iso9001:XX before May. The process of changing the edition is:
1). After the Spring Festival, the responsible persons of each department need to carry out the XX version of the internal auditor qualification training, and timely change to iso9001: XX version, and run the new version after March.
2). In May, cqc will conduct the first review of the revision.
3). Internal school qualification training, because the company has more internal school instruments, it is not convenient to send foreign schools. It is necessary to send an outside school to train an internal schooler. The internal school training needs to be completed before April.
3. Promote performance appraisal and 5s activities:
1). In order to better mobilize the work efficiency of employees and resound the needs of the company's salary reform, the assessment of quality control personnel will be strengthened.
2). 5s activity planning is required. It is necessary to prepare the "5s promotion leadership team members and responsibilities", "5s work implementation implementation method", promotion organization and inspection standards for 5s, responsible areas and responsible persons of various departments, reward and punishment methods, etc. A comprehensive planning discussion is required, and it is expected that trials will begin in March XX.
4. The quality objectives of the XX Quality Control Department are initially formulated as follows:
Monthly non-performing rate; 2% / customer complaint: general 1 piece / month serious 0.2 pieces / month
5. In view of the problems arising from production and operation, we will do all kinds of testing work, provide “accurate and timely” testing data for production, and strengthen communication and coordination among production departments, and timely feedback on production abnormalities and various fluctuations. It is indeed a good service for the production department to improve the "quality";
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