Summary of year-end work of the Electricity Bureau
First, in accordance with the "three public" dispatching and power supply quality service "three ten" requirements, the "Decision to strengthen and improve the power quality service work" was formulated, and the measures for violating the "Three Ten Articles" were issued. It launched a large-scale publicity campaign for “three public dispatch” and power supply quality service, distributed more than 15,000 brochures, and obliged to overhaul electrical equipment, handling more than 10 major safety hazards, and receiving more than 200 consultations on the spot; second, strictly implementing the “first question” Responsible system, implement one-stop service of external and internal transfer; improve the function of customer service center, officially open 95598 electric special service system, accept business consultation, information inquiry, power service complaint and power failure repair, etc. Business; in the city to write 95,598 service hotline wall advertising more than 780, so that special service calls deep into the hearts of the people.
The third is to carry out the activities of “Enthusiastic for the Three Rural Areas, Striving for a Good Electrician” and the “zero complaints” of the power supply station. During the activity, we went deep into the customer's home to carry out the “zero distance” service to solve the hot and difficult problems in the people's electricity consumption. We visited more than 1,000 customers and solicited more than 30 opinions to solve all kinds of difficulties for customers in time. . The fourth is to actively listen to the "Sunshine Hotline" program, timely investigate and deal with the problems reflected, and formulate rectification measures in light of the gaps in the work, and strive to achieve more standardized service measures and better quality of service. At the same time, through organizing a symposium of employee representatives, soliciting opinions and suggestions on overall work style, employee welfare, and enterprise development; through the symposium of middle-level cadres, collectively discuss problems in enterprise management, management, and safety management. Discussion, put forward rectification measures, summarize the work of 200* years, plan for this year's work, and further strengthen democratic management. The fifth is to invite the leaders of the municipal government, the representatives of the veteran cadres, the deputies of the people's congresses, the members of the CPPCC, the responsible persons of various functional departments, the representatives of the enterprise managers and industrial and commercial households to participate in the symposium on the transformation of the city network, and sincerely solicit opinions and suggestions from representatives of all walks of life on the work of electric power. Improve the work.
200* years is a very extraordinary year for the development of electric power in XXXXX. It is a year of great construction and great harvest of XX Grid. It will also become a gleaming development in the history of XX. One page. Over the past year, under the correct leadership of the Party Committee of the Bureau, the overall cadres and workers have united in building, working together with one heart and one mind, and contributing to the development of the electric power industry in a down-to-earth manner. Through hard work, the layout of the city's power grid has been significantly improved, the power supply capacity has been significantly enhanced, the work style of the staff has been tempered, and the power quality service means and service style have been significantly improved. The achievement of these achievements fully reflects the concern and help of the higher authorities in the work of the bureau, reflects the support and cooperation of the brother departments to our work, and also embodies the hard work and sweat of the cadres and workers. Here, on behalf of the leadership team of the bureau, I would like to express my heartfelt thanks to the leaders of the Hengshui Electric Power Bureau and the leaders of the municipal government and the municipal government for their long-term support and concern for the development of the electric power industry in XXXX. The cadres and workers who have quietly contributed to the past year: The comrades, have worked hard! At the same time, I would like to express my heartfelt thanks to the families of the employees who have given me the understanding and support of the work! Looking back on the work of the past year, there are several basic experiences that we should seriously summarize and continue to carry forward in the future work.
1. Safety and stability are the basis for ensuring the smooth development of the overall work.
2. Reform and innovation are the inexhaustible driving force for the development of enterprises.
3. Unity, hard work, and hard work are the guarantees for promoting the development of enterprises.
While summing up the results, we are also clearly aware of the weaknesses and deficiencies:
1. The intensity of implementation is not enough. Mainly reflected in the leadership team and team members have more work arrangements, less supervision and inspection, more specific requirements, less strict assessment, implementation of rules and regulations is not strict, responsibility, rights, and interests have not achieved a high degree of unity.
2. Work style needs improvement. The main performance is that a few people in the middle-level cadres of our bureau work impetuously, their sense of responsibility is not strong, the standard requirements are not high, the small group has a strong sense of consciousness, the political order is not smooth, the contribution is not better than the contribution, the income is not comparable to the ability, the conditions are not to be dedicated, the work is to cope, Some reported information is not true.
3, the staff team needs to be improved, the learning atmosphere is not strong, the overall work of the youth team can not adapt to the work situation, need to exercise, strengthen.
4. There are still weak links in safe production. Some employees have weak security awareness, and there are problems of ideological numbness and carelessness. The implementation of various rules and regulations has not become the conscious behavior of every employee. The hidden dangers caused by habitual violations and human responsibility have not been completely eliminated.
5. Business management needs to be further strengthened. The main performance is that the analysis of individual units is not detailed, and there are still phenomena of running, running, dripping and leaking.
6. The level of corporate management needs to be further advanced. There is a certain gap between the management of enterprises and the requirements of standardization, intensification, refinement and strict management of provincial and municipal enterprises. The above problems have directly affected the completion of all the work of the Bureau. We must attach great importance to it and we must focus on solving it in the future work.
The third is to carry out the activities of “Enthusiastic for the Three Rural Areas, Striving for a Good Electrician” and the “zero complaints” of the power supply station. During the activity, we went deep into the customer's home to carry out the “zero distance” service to solve the hot and difficult problems in the people's electricity consumption. We visited more than 1,000 customers and solicited more than 30 opinions to solve all kinds of difficulties for customers in time. . The fourth is to actively listen to the "Sunshine Hotline" program, timely investigate and deal with the problems reflected, and formulate rectification measures in light of the gaps in the work, and strive to achieve more standardized service measures and better quality of service. At the same time, through organizing a symposium of employee representatives, soliciting opinions and suggestions on overall work style, employee welfare, and enterprise development; through the symposium of middle-level cadres, collectively discuss problems in enterprise management, management, and safety management. Discussion, put forward rectification measures, summarize the work of 200* years, plan for this year's work, and further strengthen democratic management. The fifth is to invite the leaders of the municipal government, the representatives of the veteran cadres, the deputies of the people's congresses, the members of the CPPCC, the responsible persons of various functional departments, the representatives of the enterprise managers and industrial and commercial households to participate in the symposium on the transformation of the city network, and sincerely solicit opinions and suggestions from representatives of all walks of life on the work of electric power. Improve the work.
200* years is a very extraordinary year for the development of electric power in XXXXX. It is a year of great construction and great harvest of XX Grid. It will also become a gleaming development in the history of XX. One page. Over the past year, under the correct leadership of the Party Committee of the Bureau, the overall cadres and workers have united in building, working together with one heart and one mind, and contributing to the development of the electric power industry in a down-to-earth manner. Through hard work, the layout of the city's power grid has been significantly improved, the power supply capacity has been significantly enhanced, the work style of the staff has been tempered, and the power quality service means and service style have been significantly improved. The achievement of these achievements fully reflects the concern and help of the higher authorities in the work of the bureau, reflects the support and cooperation of the brother departments to our work, and also embodies the hard work and sweat of the cadres and workers. Here, on behalf of the leadership team of the bureau, I would like to express my heartfelt thanks to the leaders of the Hengshui Electric Power Bureau and the leaders of the municipal government and the municipal government for their long-term support and concern for the development of the electric power industry in XXXX. The cadres and workers who have quietly contributed to the past year: The comrades, have worked hard! At the same time, I would like to express my heartfelt thanks to the families of the employees who have given me the understanding and support of the work! Looking back on the work of the past year, there are several basic experiences that we should seriously summarize and continue to carry forward in the future work.
1. Safety and stability are the basis for ensuring the smooth development of the overall work.
2. Reform and innovation are the inexhaustible driving force for the development of enterprises.
3. Unity, hard work, and hard work are the guarantees for promoting the development of enterprises.
While summing up the results, we are also clearly aware of the weaknesses and deficiencies:
1. The intensity of implementation is not enough. Mainly reflected in the leadership team and team members have more work arrangements, less supervision and inspection, more specific requirements, less strict assessment, implementation of rules and regulations is not strict, responsibility, rights, and interests have not achieved a high degree of unity.
2. Work style needs improvement. The main performance is that a few people in the middle-level cadres of our bureau work impetuously, their sense of responsibility is not strong, the standard requirements are not high, the small group has a strong sense of consciousness, the political order is not smooth, the contribution is not better than the contribution, the income is not comparable to the ability, the conditions are not to be dedicated, the work is to cope, Some reported information is not true.
3, the staff team needs to be improved, the learning atmosphere is not strong, the overall work of the youth team can not adapt to the work situation, need to exercise, strengthen.
4. There are still weak links in safe production. Some employees have weak security awareness, and there are problems of ideological numbness and carelessness. The implementation of various rules and regulations has not become the conscious behavior of every employee. The hidden dangers caused by habitual violations and human responsibility have not been completely eliminated.
5. Business management needs to be further strengthened. The main performance is that the analysis of individual units is not detailed, and there are still phenomena of running, running, dripping and leaking.
6. The level of corporate management needs to be further advanced. There is a certain gap between the management of enterprises and the requirements of standardization, intensification, refinement and strict management of provincial and municipal enterprises. The above problems have directly affected the completion of all the work of the Bureau. We must attach great importance to it and we must focus on solving it in the future work.
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