Cadres to "face-to-face" convenience service implementation plan

In order to conscientiously implement the spirit of the Notice of the Organization Department of the Wanzhou District Party Committee of the Communist Party of China on the "face-to-face" convenience service activities for the cadres to rush to the scene, effectively solve the problem of adjusting the town area and the management radius to cause inconvenience to the people, and specially formulated Xiongjia Town. Cadres rushed to the "face-to-face" convenience service implementation plan.
First, the purpose of the event
1, to facilitate the people to do things
2. Accelerate the pace of service-oriented government construction
3. Further strengthen the relationship between the party and the masses
4. Exploring the long-term mechanism for cadres to go deep into the people and serve the grassroots. 2. The principles and contents of activities follow four principles: First, the principle of convenience. Adhere to the service at the grassroots level, close to the people, and do things for the people in a "face-to-face" manner. The second is the principle of openness. The content and process of the convenience service activities are open to the public and actively accept public supervision. The third is the principle of efficiency. For each handling matter and every handling link, we will implement the commitment service, limit the progress, and solve the difficulties and problems of the people in the shortest possible time in the shortest possible time. The fourth is the principle of unpaid. Except as expressly provided for in accordance with the law, no other fees may be charged and free services shall be implemented.
The main contents of the activity include policy propaganda, scientific and technological consultation, document handling, legal services, party and group assistance, and dispute mediation.
Third, the organization and leadership of the event
1. Establish a leading group of “face-to-face” convenience service activities for cadres. Wu Zongfa, secretary of the party committee, was appointed as the leader of the party committee, deputy secretary of the party committee, Wan Jinsong, the party committee member, the chairman of the National People's Congress, Xiong Deqin, the party committee member Qin Yan as the deputy leader, and the rest of the team members. The leading group has an office, and Qin Yan is the director of the office. Liu Huan is the deputy director of the office. The leading group unified leadership, organized and implemented the “face-to-face” convenience service activities for the cadres, and the leading group office was responsible for the daily affairs of the theme of each convenient event, the cadre team, and the activity log.
2. Establish a convenient service team. It consists of 170 employees including government employees, township units, police stations, judicial offices, national labor offices, electric control stations, telecommunications branch offices, postal branch offices, Xiongjia Center Guoxiao, and Wanzhou District Rural Commercial Bank Xiongjia Branch Office.
3. Establish a non-fixed service team consisting of the village branch secretary, director, accountant, family planning specialist, and team leader, and flexible arrangements according to the needs of the event.
Fourth, the time and place of the event
1. Set up “one stop and two o'clock”, set up a convenience service station at Xiongjiachang, and set up a convenience service point in the village of Yanzi Village or Songbai Village and He'an Village Office.
2. The service time is from 8:00 am to the end of the game. Among them, Xiongjiachang Convenience Service Station is on the 5th, 15th and 25th of each month. The service place of Yanzi Village is 11th and 21st of each month. The security service point is 7th and 17th of each month.
3. The service mode adopts comprehensive approach, departmental rush, special rush, and town and village joint rush to improve the pertinence and effectiveness of the rush.
V. Activities and requirements of the event
1. Strengthen publicity and create an atmosphere. First, the three sessions will be held: the party committee, the cadre assembly and the village representative assembly, and the training will be held by the conference; the second is to issue a publicity announcement, and print the time, place, personnel, and methods of the event into a publicity announcement and distribute it to each household. Third, each activity site hangs the target language, etc., adopts various forms to let the people in the jurisdiction understand and understand the activity, and actively participates in it, forming a strong atmosphere of activity in the whole town.
2. Formulate a system and standardize behavior. The cadres rushed to the "face-to-face" convenience service activities to implement the system of leadership, first-time responsibility, commitment service, time-limited completion, supervision and evaluation, and follow-up visits. Every time a convenience service activity must have a leader who leads the team, and it is necessary to have a warm reception, thoughtful service, detailed registration, and limited time. If you can do it immediately, you can do it at a time when you can't do it. At this level, you have to work hard to find out what you can't do, and try to make the people happy.
3. Take care of all factors and focus on integration. Pay attention to the cadres to "face-to-face" convenient activities and serve the people's livelihood, use the day of concentration to focus on the people, answer questions, mediate disputes, publicize policies, handle matters, etc., further facilitate the people and serve the people's livelihood; focus on "liberating the mind, expanding The opening of the "big discussion" and the "innovative service, promote development" theme activities, further transform the style of the government, improve the efficiency of administrative services; focus on the "communist ambassadors" activities, the leadership of the visit, the cadres to visit, regular access Effective practices such as interviews, appointments, special visits, and joint visits will be applied to the cadres to facilitate the activities of the people, further alleviate the pressure of stability, integrate the relationship between the cadres and the masses, ensure social stability, and focus on daily work. "Two mistakes, two promotion" will effectively promote the comprehensive, rapid and healthy development of the Xiongjia economy and society.
4. Strengthen supervision and strict assessment. The town government set up a suggestion box and a public complaint telephone. On the fourth week of each month, the staff meeting of the government regularly exchanges experiences, work summary and assessment report on the “catch-up” work of the cadres of the month. The town assessment office will include the cadres to “face-to-face” convenience service activities. The main content of the annual assessment of the cadres of the government, strengthen follow-up visits, and all active participation in activities, enthusiasm for reception, high efficiency, high activity log, high public satisfaction, priority evaluation in the annual assessment, and give a certain spirit In contrast to material rewards, the corresponding work subsidies are deducted according to the annual assessment method.