[Boutique] Staff Conference Speech
Directors and staff:
Good evening, everybody!
Today, we have ushered in the annual general staff meeting. Today, we will get together and review the development history of the company in 2019 and discuss the future development of the company! Here, on behalf of the company, I would like to express my heartfelt wishes to all my colleagues who have worked hard and dedicated to the company's various undertakings. Thanks and lofty respect.
Because of the energetic of you and your full commitment, Yangxiang is more passionate and full of enthusiasm. We also have the confidence, determination and ability to lead everyone to create a bright future.
In 2019, Yang Xiang made a very important decision, which is to return to the essence of the industry and implement a strategic transformation. Yangxiang will shift from the original single feed operation to the industrial chain operation, from regional operation to national cross-regional operation. The operation of the industrial chain marks the development of Yang Xiang into another stage. As a result, the company's mission has also changed, from “letting pigs go better” to “committed to providing safe, healthy and delicious meat to the public; dedicated to providing professionalism to small and medium-sized farmers in the field of female piglets. A stable and efficient overall solution." Since the establishment of Yangxiang, it has experienced two ventures, which will be the third venture of Yangxiang.
In order to achieve strategic transformation, the company carried out a series of reforms in 2019 and adopted various measures to achieve certain results. details as follows:
I. Management reform
Yangxiang's management model is from centralized management to regional management. In 2019, the company reorganized the leadership team and the organizational structure was adjusted accordingly. The new management model emphasizes the full play of the dynamics of each region, and the specific analysis of specific issues to make business decisions more flexible and effective. After more than half a year of testing, it proves that the new management model is more suitable for the present and future.
In terms of management, Yangxiang will shift from regional operations to national cross-regional operations. To this end, Yangxiang has built Langfang Yangxiang, Changsha Yangxiang, Maoming Yangxiang, and XX Yangxiang, XX Yangxiang, XX Yangxiang, XX Yangxiang, and XX Yangxiang are under construction. The establishment of a new company is both an opportunity and a challenge for us. In terms of pig breeding, the company adopts the “company + farmer” model, cooperates with small and medium-sized farmers, provides farmers with good-quality pigs and high-quality feed, builds stable feed sales channels and meat sources, and achieves a win-win situation; Brand, and set up a food company as a terminal for industrial chain operations.
Second, the improvement of human resources system
To return to the essence of the industry and achieve strategic transformation, we must have talents that support development. However, the company's original human resources are not enough to support the company's development and growth, and middle managers and technical talents are scarce. Therefore, in 2019, we introduced a large number of talents, professional managers with rich experience, and college students who have just left the campus. Through a few months of running-in, new employees have gradually integrated into the Yangxiang family and become a veritable Yangxiang.
Due to the needs of business development, the management skills of middle and senior managers are upgraded, and the work skills or service skills improvement training for employees in each position is intended to continuously improve the staff's ability and professional quality through training, and meet greater challenges.
In addition, according to the company's actual operating conditions and business development needs, the human resources will be reorganized to achieve the best configuration of personnel.
Third, "three special two cards" service system
In this process, all the staff of Yangxiang united and cooperated, keep pace with the times, develop and innovate, and achieve certain improvements while achieving the impressive performance of steady growth of economic benefits and overall progress of social benefits. Good and fast development has won a good start. In 2019, the company's output exceeded XXXX tons, and the sales revenue exceeded XX million, an increase of XX% year-on-year. It not only realized the company's profit growth, but also provided protection for the company's strategic transformation.
With the harvest in 2009, we need to redouble our efforts to meet the new challenges of 2010. In the next stage, we need to do the following work:
First, stabilize the feed market and strive to be the regional leader
The development of Yangxiang strives for stability. In the process of strategic transformation, we must always ensure the stability of the original market, and take Guangxi as a model to compete for industry leaders in other regions. Only by stabilizing the original market can we better promote the strategic transformation from a single feed operation to an industrial chain operation.
Second, strengthen training, pay attention to personnel training
Training is an important task in the next phase of human resource management. It is the foundation of human resource development. It promotes the rapid growth of employees to support the human resources needs of the Group's development. The training work should be diversified, flexible and vivid; the coverage should be wide, and the middle and high-level should focus on “strengthening team building” and “improving management skills”. Professional and technical personnel should focus on practical operation and on-site guidance. Strong, special needs and guidance for problems arising from work; focus on training results, do a good job of training needs survey and employee feedback.
Third, fine as the main attack, health care is the foundation
All directors and staff, in the critical period of Yangxiang's transformation, I hope that each of us will make a big step. The company's leadership team has placed ardent expectations on everyone! The bright future of Yangxiang needs us to create! I hope that everyone loves Yangxiang's career, and has a high morale, and gives full play to their ingenuity and wisdom to show their own life value. Transforming the original way of thinking and management mode, taking the urgency of waiting for the time and the sense of mission of who I am, uniting all the staff to work together to create a brilliant future. We are fully convinced that all the Yangxiang people will write a rich and colorful chapter in the cause of Yang Xiang.
When the wind hits the waves, there will be time when the clouds sail directly to the sea. New year, new opportunities, new challenges. In order to achieve the Group's strategic goals: 2019 feed annual sales reached XXX million tons, sales revenue of XXX billion yuan; 2019 feed annual sales of XXX million tons. We must grasp the market with one hand and grasp the internal system reform with one hand, and gradually realize the development and growth of the group company; we must advance hand in hand with the development of all aspects of the company, with the spirit of innovation, pragmatic and diligent work attitude, quality and efficient work. Achievements, strive to achieve the common aspirations of our people; we must always maintain a strong entrepreneurial spirit and innovative ability, focus on the future, meet challenges, seize opportunities, and work together to create a brilliant future for HY! Finally, I am here to wish everyone a happy mood, a smooth job, and a happy family. I also wish that our career in Yangxiang is booming.
Part 2: Statement of the staff meetingDear staff, management, good morning everyone!
In this spring season, full of hope and vitality, we excitedly welcomed the first staff meeting of Wenzhou Chunqiu Crafts & Gifts Co., Ltd. in 2019. Looking back on the past year is a year full of opportunities and challenges. It is a year of hard work and enterprising. It is a year of sweat and business. With the joint efforts of all of us, we have jointly completed the production tasks of last year. Without your efforts, there will be no Spring and Autumn today. Without today's struggle, you can't talk about a beautiful tomorrow! The history of the Spring and Autumn Period has gone through 18 Spring and Autumn Periods. Some of the employees here are new employees who have just arrived at the company, and some are old people who have worked in the company for two years, five years or even more than ten years. Employees, first of all, we would like to thank these old employees with warm applause. We also warmly welcome the new employees to the new employees. Last year, with the unremitting efforts of all colleagues, the company has made great progress. Let us be remembered, but all of this has become a thing of the past. In the new year, we will all face more challenges, more opportunities, more tests, and for better development, the company decided to hold a new spring. The staff meeting, all of this, can not be separated from the strong support of all staff. Here, I only thank you on behalf of the company, thank you for your long-term support to the company, and thank you for your long-term trust in the company. First of all, I wish you all a happy life, happy life, good luck, and good luck!
Part 3: Statement of the staff meetingDear leaders, dear brothers and sisters:
Hello everyone!
In this bright spring, full of hopes and dreams, under the leadership of the new leadership team of General Manager Wang Zhibin, we are welcoming the good days of the trials of the spa department of the Coconut Grove Hotel with excitement and joy. Our hotel is about to enter a new starting point, and a new milestone is being built in our hands. Looking back at the preparatory stage of the spa department, although experienced the twists and turns, with the strong support of the hotel's chairman and general manager, and the cooperation and assistance of the brother department, all the colleagues in the department are united, united, hardworking, hardworking, hardworking and hardworking. Proactively resolve all kinds of difficulties one by one. Here, I would like to express my heartfelt gratitude to all the leaders and colleagues who work in the care and support department. On the basis of doing our daily work in the future, we will continue to delve into our service skills and strive to improve our business management. Strict requirements, truth-seeking and pragmatism in the work, and improve the quality of customer service in all aspects.
1. Grasp the service skills and establish core competitiveness
At present, the market in the region is gradually undergoing an oligopolistic competition. As a market challenger, we can only innovate in service skills and gradually gather the unique core competitiveness of the hotel in order to emerge in the highly competitive market and gradually seize market share. . In the future, we will strictly grasp the technicians' skills and service skills, and establish a marketing awareness for all employees, so that all employees in the department can understand that "today's service is tomorrow's market", let employees raise their words and deeds and behaviors to the level of marketing, let Employees realize that the quality service they provide to their guests is to support marketing, so that all employees are highly consistent in their thinking and ensure that all work can be put in place. In this way, we will continue to improve customer satisfaction, enhance the overall image of the hotel, and form a unique core competitiveness of the market.
2. Standardize service terms and improve the professionalism of customer service
In view of the phenomenon of non-standardization and non-uniformity in the service terms of various positions in our department, the department will collect professional service terms for each position to keep the rough, unified and standardized, as a language guide for our communication with customers, and also as a teaching material for our training. After the implementation of the standard service language, the staff of the department will definitely improve the language communication.
3. Increase training and training methods to improve service quality
Due to the characteristics of the department's work, the recruited new employees have different qualities and comprehensive capabilities, or have never done a hotel industry. The understanding and operational capabilities are different, which brings certain difficulties to department management. To this end, the department has detailed the training plan and training content of the new employee and the system training plan and training content of the in-service staff. The department head will personally take charge of the training and supervision, and conduct special assessments for each training content. The work has been deepened. In the future, the department will collect complaints and problems found in daily work on a weekly and monthly basis. The management will focus on the research and identify the crux of the problem. Special training will be given to the employees, so that the problems in service and management can be obtained through training. solve.
4. Establish and improve various departmental rules and regulations
Rules and regulations are an important guarantee for strengthening hotel management. In the future, we will increase management in all aspects, continue to improve various rules and regulations and work processes in accordance with the standards of star-rated hotels, and gradually establish incentive and incentive management with “institutional management” and “bonus opening” as the main content. mechanism. Clear standards have been set for each person's duties, responsibilities, and goals, and corresponding penalties have been imposed for both transcendence and violation. It has been done for every job and every work link, and there are rules to follow.
5. Accurate positioning, change concepts, and increase marketing efforts.
Increasing the visibility of the hotel and cultivating its own fixed source of tourists is a basic prerequisite for the survival and development of a hotel. According to different seasons, we will formulate marketing plans, pay attention to stabilizing old customers, develop new customers, and establish a large marketing network for all employees and corresponding marketing incentives to maximize the enthusiasm of each individual.
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