Mobile company salesperson competition report

Dear leaders, everyone, everyone,
I officially went to work in June this year. When I put on this blue logo suit, I was very proud. At the same time, I felt the responsibility of shoulders: because I am an ordinary salesperson. But I know that my every move, every word and deed, represents the image of the company. Business is the window of the company's external service and is the representative of the corporate image. From the moment I got on the job, I made up my mind: I must be a qualified and excellent salesperson.
Speaking of it, it is easy to be a salesperson, but it is difficult to be a good salesperson. Although I have the basis for doing business, after all, the original workload is small, and the type of business I run is single. Compared with the heavy workload of the business, it is really different. I know that skilled business knowledge and business skills are the basis for measuring the eligibility of a salesperson. In order to get familiar with the business as soon as possible, I humbly consulted the old salesperson and never let go of any break time that I can use. Hard work pays off, in a very short period of time, I know the business, looking at the customer's satisfied eyes, I am also happy to laugh.
Some people say that the job of the salesperson is boring, but I said that the job of the salesperson is sacred and I love it. Creating a world of unlimited communication, providing a new lifestyle, and making everyone happy, is the eternal pursuit of China Mobile, and the business window service is the bridge and link to contact customers. A cordial greeting, a sweet smile, brought the customer closer to us. In the work, I am in line with the service concept of “communication from the heart”, and warmly and sincerely welcome every customer, let the customers come and be satisfied, let them truly and truly enjoy us. Quality and efficient service.
With the rapid development of the communications industry, the market competition has become more and more fierce. Some customers focus on the immediate interests and frequently sell and change cards. I look in my eyes, anxious in my heart, to know that each of our cards is costly, and losing a customer loses a revenue and loses a trust. In order to protect the users as much as possible, I patiently explain our brand advantages, network advantages, reputation advantages, and actively promote new business. Some customers, with my patient and meticulous explanation, kept the original number and went away with satisfaction. But some customers simply don't listen to your explanation, yelling at you, swearing, my tears of grievances are spinning in my eyes, but I hold back, not letting tears fall. I think, my grievances are nothing, as long as the interests of our company are not damaged, what should the users vent? This kind of thing often happens every week, but I always keep in mind the service tenet of our company: "pursuing customer satisfaction service", I have built a bridge between heart and heart with sincerity and sincerity.
Today, as China moves toward an information society, mobile phones have become an increasingly important communication tool. It not only meets the real needs of people's language communication, but also meets people's entertainment, leisure, business, learning and other levels. demand. This requires our sales staff not only to have a solid business foundation, but also to understand the needs of customers, to provide timely feedback to the company, to meet their higher level needs according to customer needs. To this end, I often read information about **, understand the new situation, master new trends, communicate with customers when the business is not busy, solicit their opinions and suggestions, and promptly give feedback to the company.
I know that I have been working in business for a short time. Although I have worked hard, there are still many shortcomings. If I am successful in this job, I will be more in the future work.