Summer vacation social survey report

During the summer vacation in 2005, under the call of the Youth League Committee, I contributed to the "Four Creations" of Jiaozuo. In order to improve my ability in all aspects and deepen my understanding of the society, I participated in the Youth League Committee sponsored by the Youth League Committee and the School of Mathematics. Undertake and support the social practice activities of summer part-time tour guide training supported by Shenzhou Travel Agency of Jiaozuo City.

Jiaozuo City Shenzhou Travel Agency was established in May 1999. It is a tourism enterprise with independent legal person status approved by the provincial and municipal tourism bureaus and registered by Jiaozuo Industry and Commerce Bureau. The company's headquarters is located in the Jiaozuo People's Hall of Jiaozuo City's political, economic and cultural center. It has 118 employees, including 60 full-time tour guides and 95% of college graduates. After five years of development, it has formed a set of rigorous and scientific management system. Now it has “ground connection center, group center, transportation ticketing center, tour center, and overseas joint venture to successfully plan and undertake many train trains, large teams, etc. The number of receptions for large-scale events is more than 50,000. It is one of Jiaozuo's largest, most powerful and best-recognized travel agencies, and it is also a banner set up by the provincial and municipal tourism bureaus in Jiaozuo tourism.
For the third consecutive year from 1999 to 2001, the Henan Provincial Tourism Bureau awarded the “Excellent Travel Agency of Henan Province” with the quality and reputation, and was awarded the “Best Travel Agency of Henan Province” in 2002 and 2003, and was continuously awarded the Jiaozuo Municipal Committee from 2000 to 2003. The municipal government awarded the honorary title of "Advanced Unit of Jiaozuo City Tourism Work": 2001, 2002, 2003, ranked first in the assessment of Jiaozuo City's travel agency's thousand-point system; Wei Junling, manager of the ground connection center, and Liu Youxin, the manager of the tour center It has been awarded “Henan Provincial Civilization Guides” and “Henan Excellent Youth Guides” by the Provincial Civilization Committee, the Provincial Party Committee and the Provincial Tourism Bureau.

In such a good company, more than 50 students from our group received systematic tour guide training. During the half-month training, from the first day, Liu Youxin, the manager of the tour guide center, began to teach us tour guides and tour guide laws and regulations. Basic tourist guide skills such as China's tourism geography, guide accident handling, mountain guide simulation, and seaside guide simulation. At the end of the training, Jiaozuo Shenzhou Travel Agency Co., Ltd. also organized us to follow the tour group to Qingdao, Rizhao and other cities. Experience the work of the guide. We also have the necessary travel knowledge, such as:

Guide Service Quality Standards, Guide Service Quality Standards, Travel Agency Management Regulations 1
·Travel agency management regulations 2
·Travel agency's interim regulations for travel accident insurance
·Notes on travel to Hong Kong and Macao
·Carrying rules for travel rules ·Children have preferential treatment by train ·What to do when an accident occurs
·Personal passport application
·Travel accommodation instructions
·How to shoot inside a cave
·Guide to railway passengers
·Relics attraction "No photo"

What's more important is that our communication skills have been greatly improved, and I have felt the most profound about myself.

First, treat people with sincerity

Stepping into the office, I saw a few strange faces. I smiled and greeted them. From that day on, I developed a habit. Every morning I saw them smile and say "morning" or "good morning". That is my sincere greeting. I always feel that there are often some subtle things that are easily overlooked by us, such as a soft greeting, but it expresses the concern for colleagues and friends, and makes others feel valued and cared for. In just a few days, I was able to mingle with my colleagues, and my heart became a "transparent person". I think it should be my sincerity in exchange for the trust of my colleagues. They treat me as a friend and are willing to assign work to me.
Second, to be good at communication is an important skill and ability, always be used skillfully. To know someone, you must first remember the other person's name. Knowing a person requires in-depth communication. And these must be done on their own initiative.
Third, we must have enthusiasm and confidence

In fact, enthusiasm and confidence are indispensable in any industry. Enthusiasm makes us passionate about our work and we are willing to fight for common goals. Patience allows us to treat our work in detail and strive to make every detail and strive for excellence. Passion and patience complement each other to promote the most beautiful sparks, and work can do its best.
5. Take the initiative to attack. When you can choose, take the initiative in your own hands. I think a lot of people like me, when they first entered the internship unit, they all did a similar job of copying and typing. Perhaps my colleagues think that you are a junior, you have to start small things, but sometimes, because they have no bottom, do not know what you can do. Doing "tricks" is a necessity for work, but it does not allow me to learn anything. I decided to change my destiny. Some things can't be chosen, and some things can be chosen. Of course, the work within the job must be completed carefully, but the courageous "active please" can win more opportunities for you. As long as you are diligent, diligent, and diligent, you will have unexpected gains.
Sixth, we must pay attention to the rules If you do not want to make yourself in a hurry, you must develop a good habit of paying attention to the rules. "All things must be organized," this is the advice that Manager Liu gave me. The rest of the work is the same, and the rules can make you get twice the result with half the effort. A Chinese master who has achieved great success in American television has told a story: When he was a department manager, the president was surprised that he could handle the letters of the mountain every day, while other managers’ desks were always messy with letters. . The brother said, "Although there are a lot of letters every day, I sort them by urgency and importance, and then deal with them one by one." The president then extended this practice to the whole company, and the operation of the whole company became orderly and efficiency improved. Developing good habits that are organized and organized can make us benefit a lot from our work.

During the training, we also learned that Jiaozuo City is located in the northwestern part of Henan Province. It has jurisdiction over 4 counties, 2 cities and 5 districts. It covers an area of ​​4071 square kilometers, with a total population of 3.3 million and an urban population of 720,000. It is an emerging tourist city. The landscape of Jiaozuo is magnificent and magnificent. The landscape of the mountains and rivers represented by the “Four Scenic Spots and Top Ten Attractions” presents the characteristics of “the mountains and rivers are dependent, the Xiongzhong is beautiful, the Wenliang Jingyou, and the north and south are long”. The National Key Scenic Spot, the National Geological Park, and the National Forest Park Yuntai Mountain Zhongxiu Xiuxiu, the water is perfect. Shennong Mountain, a provincial-level scenic spot, is extremely dangerous. Zijin Dingxiong is a great place, and Baisongling Ridge is the best in the world.
The provincial-level scenic spot Qingtianhe Gaoxia Pinghu has quite the charm of the "Three Gorges" and has the reputation of "Northern Three Gorges". Qinglong Gorge, a provincial-level scenic spot, is original and fresh, with a unique climate. It is known as a landscape gallery and a summer resort. The Yingying Lake, where the mountains and rivers are strange, the gods and the gods, the Chenjiagou, the birthplace of the Chinese Taijiquan, the palace of Jiazheng, the emperor of the Yongzheng Emperor, the Han Dynasty’s cemetery, the memorial hall of the world’s historical and cultural celebrity Zhu Zaiyu, The ancient Zhoucheng City with rich heritage, the Danhe Gorge of natural leisure, the CCTV Studio of the Central Television Station built by the mountains, the Longyuan Lake Park of modern urban entertainment venues, the forest zoo with rare birds and animals, and the famous flowers and trees. The top ten attractions are all unique and exciting.

We also have detailed information on the famous scenic spots in Jiaozuo area, guide materials of famous scenic spots such as Yuntai Mountain, Shennong Mountain, Qinglong Gorge, Qingtian River and Fenglin Gorge.

Yuntai Mountain belongs to the Taihang Mountains and is a famous mountain in northern Henan. Because the mountain is steep, the main peak is solitary and beautiful, shaped like a giant pot, covered in the peaks, the mountains are foggy all year round, hence the name Yuntai Mountain.
Yuntai Mountain is located in Xiuwu County, 30 kilometers northeast of Jiaozuo City, Henan Province. It is adjacent to Shanxi Province in the north, Huixian City in the east, and Fangshan in the west, and an endless orphan in the south. There are thirty-six big and small peaks here, and the peaks and peaks are green and beautiful. The peak of the main peak has a dense forest, which is a national-level forest park. The total planned area of ​​the scenic spot is about 55 square kilometers. Divided into three major systems: First, Fengyue Scenic Area: Yufeng, Sanxiu Peak, Diecai Cave, and Chongxiu Valley; 2. Gully Valley Scenic Area: Wenpanyu, Zifanghu, Xiaozhaigou, Laotangou, Wuzhouzhai; Third, religious scenic spots: Zhenqing Palace, Wanshan Temple, Xuandi Temple, Baijiayan. The natural landscape here is beautiful and the cultural landscape is rich. Han Xiandi Liu Xie, Wei Jin "Bamboo Seven Sages", Tang Dynasty Sun Sizhen, Tang Taizong Li Shimin and his generals Yu Chijing and so on left a historical relic.
The Yuntai Mountain is a dangerous place with a cool and pleasant climate. The springs are rich in vegetation and densely covered. The original secondary forest covers the entire mountain, with more than 400 species of trees and exotic flowers. Chinese herbal medicines are rich in resources. In addition to ginseng and Ganoderma lucidum, there are four major sensations, including 怀, 当, and angelica. In the Tang Dynasty, Sun Sizhen used to collect medicine and practice Dan. So far, the mountainous area in the mountainous area has also circulated his story of serving the immortal. At the ticket office of Yuntai Mountain Scenic Area, there is a village name "on the shore", backed by a natural barrier, the mountain is abrupt, and the surface rises. This mountain is called "Cui Pingfeng" and the peak has "阎王鼻". You see that the king looks up to the sky, from the nose is black, the part below the nose is white, the locals say that the king is black and white, distinguish between right and wrong, smashing the sun, night yin, is the local master, power supreme .
Under the training of Manager Liu, we know the Shennongshan Scenic Area, which is the World Geopark, the World Wildlife Fund A-level priority protection zone, the national AAAA-level scenic tourist zone, the national-level macaque nature reserve, and the provincial science base. Taihang Mountain, 23 kilometers northwest of Fuyang City, has 136 scenic spots in eight scenic spots, covering a total area of ​​96 square kilometers. The main peak Zijinding is 1028 meters above sea level. It stands in the middle of the sky and is magnificent. The three Tianmen Gates are 154 years earlier than Mount Tai. Here, it was the sacred place where Yandi Shennong discerned Baigu, tasted the hundred grasses, and went to the altar to worship the heavens. It was also the founder of Taoism, the founder of Laozi, the alchemy of the alchemy, and the sanctuary of the immortal. Throughout the ages, the beautiful natural scenery attracted many emperors and literati. During the tour, Tang Minghuang Li Longji, Han Yu, Li Shangyin and other famous artists have left many masterpieces here. There is a majestic purple gold altar here, and there is a world-famous Baisongling. More than 15,600 white cranes have thousands of postures, thousands of styles, and graceful growth in the cliffs of the cliffs, ranking the world's top five beautiful pines. Shennong Mountain has different scenery all year round, with peach blossoms in spring, waterfalls in spring, autumn leaves in autumn, and frosty jade dragons in winter. Suddenly sublimated. The mountain is in a dazzling sense, the tree is beautifully flexed, and the depth of the landscape is the best in the country.
Shennong Mountain is also known as the “natural” name. There are 1912 kinds of rare plants, more than 300 kinds of Chinese herbal medicines, and nearly 100 kinds of precious Chinese herbal medicines. Shennong Valley still keeps saying that “the Shennong Valley has gone one after another. There are 216 kinds of animals, of which only 3,000 are the national-level protected animals, and they are climbing in the mountains and climbing the cliffs. Shennong Mountain Scenic Area is a perfect place for leisure vacations, adventure adventures, scientific expeditions, and return to nature. Botanical garden
The first time I participated in social practice, I understand that social practice of college students is a good form to guide our students out of the school, to the society, to the society, to understand the society, and to participate in the society. It is to encourage college students to join the reform and opening up, learn from the workers and peasants, and cultivate their training skills. A good channel is an effective way to promote ideas, cultivate self-cultivation, and establish ideas for serving the society. By participating in social practice activities, we help our college students to update their concepts and absorb new ideas and knowledge. Half a month of social practice, I passed by, but I learned a lot from it, and these things will make me use for life. Social practice has deepened my feelings with people from all walks of life, has narrowed my distance from society, and has opened up my horizons in social practice, and has grown my talents, further clarifying the path of our young students’ success and shoulders. Historical mission. Society is the big classroom for learning and education. In that vast world, our values ​​of life are reflected, laying a solid foundation for more intense competition in the future. I hope that there will be such an opportunity in the future to let me get exercise from practice.

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Tao Yuanming said: "There is no more coming in the prime year, it is difficult to be in the morning, it is time to be self-satisfied, and the years are not waiting for people." I will not let the time pass, I hope that I will share with all the students who participated in the social practice activities!