Property Management Center Work Plan
I. Guiding ideology and overall requirements
With the guiding ideology of "liberating the mind, expanding opening up, rapidly improving quality, and rapidly occupying the market", adhering to development is the basic principle of the last word, fully implementing the scientific development concept, putting people first, strengthening management, improving service quality, boldly, actively and steadily Promote the reform and development of the center, achieve new development in the market, improve the level of management services, make new breakthroughs in economic benefits, make new changes in the center, and timely prepare for the westward advancement of the school. The normal operation of the work provides strong logistical support.
Second, the work objectives
Work closely around the center, strengthen routine management, focus on work effectiveness, focus on “focus on quality, deepen reform, and accelerate development”, and strive to: strengthen learning, improve service awareness; strengthen management, improve service levels; Improve service efficiency, make service work to be predictable and efficient, to ensure the smooth implementation of various service guarantees, and to achieve the "good service year" work objectives, for the health, stability, and Sustained development makes our due contribution.
Third, specific work measures
1. Grasping the opportunities of the new campus construction, giving full play to the service advantages that have been formed for a long time, and strengthening the market competitiveness through the reform of “management system, operation mechanism, distribution system and cadre system” and focusing on personnel training, Get more share in the new campus property management market. At the same time, we must boldly go out and actively participate in the fierce market competition, and strive to expand the off-campus market, gain greater development space, and strive for greater development.
2. Strengthen the construction of the property management team and improve the overall quality. Continue to adopt the combination of training and going out to learn to improve the professional quality of existing personnel. At the same time, continue to introduce high-quality management personnel, improve the team structure, improve the cultural level, and gradually build a professional, efficient and capable property management backbone.
3. Taking the property management work in the family area as the entrance, comprehensively improve the service quality and management level, and further provide the “safe, high-quality and efficient” logistics support services for teachers and students.
4. On the basis of summing up the experience of 2019, we will further create fine works such as etiquette preservation service, conference reception service, garage management, and Mingdelou property management, and strive to push the property management work to a new level.
5. Grasp the weeds, fertilization and pruning of lawns, hedges and trees, further expand the greening area and increase the reading points; purchase all kinds of flower seedlings to decorate and optimize the campus environment, and create a greenery Clean and tidy campus environment.
6. Every two months, a special experience exchange meeting for quality service of the property management center will be held to promote learning; each department will focus on identifying a property service object as a demonstration point for quality service, to build a service brand and improve service level in an all-round way, and strive to build a warmth. Property, harmonious property.
7. Firmly establish safety awareness, formulate emergency and fire emergency plans; further strengthen inspections and strengthen maintenance and maintenance of facilities and equipment, and eliminate potential safety hazards in the bud.
8. Implement the target responsibility system, strictly implement the management archives, reward and punishment system and the investigation system, and resolutely investigate and punish violations; at the same time, according to the work performance, implement the final elimination system, or wait for posts, study, and dismissal.
9, quality management in line with iso9001_XX standard requirements: the property internal quality index system is higher than 95%; survey customer satisfaction rate is higher than 92.%.
The golden autumn is cool, the fragrance of osmanthus is fragrant, and it is a good autumn day in September. Say goodbye to the joy of the Olympic passion. We are welcoming a new beginning, a new semester, a new starting point, and a dream here. It is no stranger to be familiar with the life department of the Student Union Committee of the School of Engineering. Because of the ups and downs of the previous school year, we all witnessed together and walked together, and there was too much emotion in my heart! The Department of Life, as a department of the Student Union of the Youth League Committee, serves the students of the whole hospital as a purpose, earnestly doing everything in this department , and conscientiously cooperating with the college to do all kinds of work, learning and working in the previous school year. China has also achieved great results.The semester work plan is as follows:
1. Prevent influenza. Investigate the flu knowledge of the students, eliminate the students' fear of the flu, strengthen the students' awareness of the flu prevention, and assist the school hospital to do the flu prevention work.
2. Our department will cooperate with the department leaders and other departments to do the election of the Youth League Committee. We will adhere to the principle of “fairness, justice and openness” to select the new outstanding members of the Youth League Committee Student Union. We will resolutely put an end to those students who are not well-informed and enter the Youth League Student Union. In the Student Union of the Youth League Committee, we always adhere to the principle of "serving the students" and actively contribute to the development of our school.
3. Do a good job in daily bedkeeping, and urge students to clean the bedroom every day to build a safe, civilized and harmonious dormitory environment. From now until the end of September, we are going to launch a “civilized bedroom” appraisal activity in the whole department to promote the safe, civilized and harmonious construction of the bedroom.
The activities include all the freshmen, sophomores and juniors in our school. We will combine regular check-ups with occasional spot checks during the appraisal period, and finally summarize and select excellent bedrooms. We will invite the leadership teachers of the department to commend our excellent bedroom for encouragement. Through this kind of activity, we aim to make our classmates develop a civilized living habit and make students' physical and mental health develop in an all-round way.
4. During the new semester, we will continue to maintain the regular work of the department , that is, regular check-ups on Wednesdays and occasional random checks. Every week we report the results of the inspection to the teacher. Every month, we will conduct a general evaluation, praise the excellent dormitory, and give criticism to the poor bedroom for better development. In the routine work, we have to continue to innovate to better serve our classmates.
5. On Wednesdays, actively cooperate with the Life Department of the School Self-discipline Committee to conduct a check-up and score, and regularly organize joint investigation with other departments to achieve better bed-checking results. At the same time, one-on-one check-ups were conducted every week to test the bedroom of our hospital.
6. When sweeping snow in winter, follow the rules of the school, assign tasks to each class, so as to complete the snow-sweeping work in a timely and efficient manner.
7. Weekly regular meetings in the Ministry of Life, summarizing the work and arranging the next week's work, including cleaning the office at least once a week to facilitate the teacher's work. The regular meeting of the class chairperson will be held regularly, and the work will be staged. At the same time, the class chairman will be rewarded and punished according to the performance of the class, and the next work will be arranged.
8. When the sports team is training, do a good job in logistics water supply.
10. In addition to doing the job of the department , we will work hard with the leadership teachers and brother departments to do all the student affairs. On the basis of doing a good job, carry out inter- departmental activities, such as basketball games, to promote the relationship between departments . Build a more harmonious student union of the College of Engineering.
11. In addition to regular work, we will seek to explore the path of innovation and carry out a variety of extracurricular activities. For example, organizing bedroom three-on-three basketball activities, etc., through these activities aims to enrich students' extracurricular life, stimulate students' extracurricular interest, and create a warm, harmonious and civilized living environment for students.
The above is the general plan for the Ministry of Life's work this semester. In the actual process, we will adjust as needed. We will do everything with the attitude of a master, all for the students, all for the development of this department. The plan of the Ministry of Life is generally like this. If there are any shortcomings, we will improve it in the future work and adjust it according to the actual situation and the policies of the school and the hospital. We will strengthen the management of the dormitory in a diligent and sincere attitude. I hope that with the support of the leading teachers, we will do our job better under our efforts.
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