The company's 2019 work plan outline
In the year of the year, the company's overall work goal is to take the 20th anniversary celebration as an opportunity to establish a new image, striving for first-class quality, creating a professional service team, cultivating core competitive advantages, and further realizing the company's sustainable development.
First, strengthen professional division of labor, and form a competitive advantage in product and quality
1. Vigorously implement a series of management systems such as the “Code of Practice for Production Management” and the “Code of Practice for Quality Management” to strengthen the process control of quality and ensure product quality and service quality to customers.
2. Encourage technological innovation and technological research to form technological advantages. Efforts should be made to make the company's products with comparatively competitive advantages better. At the same time, we must continue to innovate and explore continuously to extend and expand the competitive advantage of other companies.
3. Establish and implement the concept of “××production” to further enhance the brand's reputation. Strengthen teamwork and improve the overall design quality and standard, so that “××production” becomes a truly first-class brand on the market.
Second, continue to implement the "customer satisfaction" project
1. Segment customer segments. Business departments should strengthen the segmentation of the customer base, must use their brains, constantly promote new services, maintain old customers, develop new customers, and do customer relationship work.
2. Establish a service quality complaint mechanism. The production and production department shall formulate and implement the handling procedures for customer complaints. The customers' opinions and complaints about design and service shall be promptly echoed, actively communicated, quickly improved, and given satisfactory answers to customers.
Third, strengthen the coordinated operation of branches and companies
1. Maintain a high degree of unity in management, management and cultural concepts. Further improve the management of branches to ensure the continuity and expansion of Watson culture and philosophy.
2. Implement the Code of Business Operations, broaden business channels, and build a business network.
3. Production management must work together to strengthen communication, communication and unified staffing, and truly achieve coordinated operation.
Fourth, strengthen the construction of the company's management system, further build and improve the management system, continue to strengthen the construction of various management systems, and further build and improve management systems such as operation, production, quality, finance, and human resources, so that they can form a complete package for production. service.
Fifth, cultivating the growth business decoration business is the focus of the company's business expansion this year. The decoration design department has been established, and it is necessary to make use of existing advantages, vigorously publicize and actively expand business. All branches must understand the current status of the company's decoration business and actively undertake the decoration business.
Sixth, strengthen the ability of learning, execution and thinking, and cultivate the core competitiveness of the team to strengthen learning, communicate with each other, promote each other, and enhance the knowledge level and knowledge structure of the entire team. Strengthen the implementation of execution and ensure the implementation and implementation of the company's strategic goals. We must use our brains to find better ways and better solutions from different angles and different jobs, improve management and service efficiency, and adapt to the growing demands of the market and customers.
First, strengthen professional division of labor, and form a competitive advantage in product and quality
1. Vigorously implement a series of management systems such as the “Code of Practice for Production Management” and the “Code of Practice for Quality Management” to strengthen the process control of quality and ensure product quality and service quality to customers.
2. Encourage technological innovation and technological research to form technological advantages. Efforts should be made to make the company's products with comparatively competitive advantages better. At the same time, we must continue to innovate and explore continuously to extend and expand the competitive advantage of other companies.
3. Establish and implement the concept of “××production” to further enhance the brand's reputation. Strengthen teamwork and improve the overall design quality and standard, so that “××production” becomes a truly first-class brand on the market.
Second, continue to implement the "customer satisfaction" project
1. Segment customer segments. Business departments should strengthen the segmentation of the customer base, must use their brains, constantly promote new services, maintain old customers, develop new customers, and do customer relationship work.
2. Establish a service quality complaint mechanism. The production and production department shall formulate and implement the handling procedures for customer complaints. The customers' opinions and complaints about design and service shall be promptly echoed, actively communicated, quickly improved, and given satisfactory answers to customers.
Third, strengthen the coordinated operation of branches and companies
1. Maintain a high degree of unity in management, management and cultural concepts. Further improve the management of branches to ensure the continuity and expansion of Watson culture and philosophy.
2. Implement the Code of Business Operations, broaden business channels, and build a business network.
3. Production management must work together to strengthen communication, communication and unified staffing, and truly achieve coordinated operation.
Fourth, strengthen the construction of the company's management system, further build and improve the management system, continue to strengthen the construction of various management systems, and further build and improve management systems such as operation, production, quality, finance, and human resources, so that they can form a complete package for production. service.
Fifth, cultivating the growth business decoration business is the focus of the company's business expansion this year. The decoration design department has been established, and it is necessary to make use of existing advantages, vigorously publicize and actively expand business. All branches must understand the current status of the company's decoration business and actively undertake the decoration business.
Sixth, strengthen the ability of learning, execution and thinking, and cultivate the core competitiveness of the team to strengthen learning, communicate with each other, promote each other, and enhance the knowledge level and knowledge structure of the entire team. Strengthen the implementation of execution and ensure the implementation and implementation of the company's strategic goals. We must use our brains to find better ways and better solutions from different angles and different jobs, improve management and service efficiency, and adapt to the growing demands of the market and customers.
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