11 years hospital work plan essay

According to the 11-year business model, we plan for 11 years as follows:

I. Determination of the annual task indicators

According to the 11-year business model and existing sales personnel and marketing channels, the total operating index for 11 years is determined to be 4 million. The specific breakdown is as follows: telephone marketing 2 million Internet marketing 1 million relationship marketing 600,000 market marketing 400,000

Focus on the above indicators to determine the responsible person of the corresponding marketing channel, the indicators are subdivided into each person, monthly, weekly, quantitative management, monthly assessment mechanism. Establish a reward mechanism to reward individuals and responsible persons who have completed the indicators.

Second, the expansion and improvement of marketing channels

1. Continue the advertising of print media: Select the combination of Hefei Evening News and Xin'an Evening News, and formulate a combination of plans based on the reading group. The Hefei Evening News is mainly based on wrinkle removal and body-building projects, and the Xin'an Evening News focuses on face projects and activities.

The specific method is: Hefei Evening News will be delivered at a fixed time every Tuesday and Thursday. In the case of wrinkle-removing projects, body advertisements are promoted on a seasonal basis using the experience of joining. Xin'an Evening News is mainly based on facial and facial items. It is promoted by activities and is not fixed for time. Strictly review media prices and strictly control media advertising costs.

2. Strengthen online marketing. Internet marketing has gradually become the main channel for the sales of plastic surgery industry. We are starting late and slow. Internet sales staff, technology and investment are insufficient. In the past 11 years, we will actively carry out Baidu keyword bidding, try to place online advertisements, consolidate and strengthen cooperation with all referral websites in the country, establish high-quality beauty forums, and strive to get involved in every effective way of online marketing. At the same time, increase online sales staff and improve online sales skills through active and continuous training.

3. Strengthen relationship marketing. At present, the development and utilization of intraoperative and postoperative resources in our hospital is relatively weak, and it takes a lot of effort and rectification.

Transforming the traditional concept of traditional medical care and light sales of medical staff, under the premise of ensuring medical quality and medical safety, actively carry out sales activities to customers in multiple ways.

Improve the overall quality of medical services, and put high-quality and excellent services throughout the medical activities. Receiving customers with the attitude of a friend, and completing the treatment with the mentality of a loved one.

Strengthen the training and learning of sales skills of medical staff, and improve the sales skills of medical staff through continuous sales skills training, nurse and counselor training.

4. Actively carry out marketing and marketing for all employees. The establishment of an effective cooperation program requires all employees of the hospital to actively explore the customer resources in the beauty salons, hairdressing clubs, and entertainment venues where the target population is concentrated. Strive to make everyone able to bear the indicators, everyone can produce results.

5. Further broaden the media. At present, the media we choose is relatively simple, and we should broaden the form of media delivery to attract more consumer groups and increase the income of outpatients. It is planned to conduct media inspections of radio and buses and prepare for the corresponding launch. College students and office workers are important consumer groups of facials, and it is planned to choose a promotion method in this group - dm direct investment magazine.

6. Change promotion methods. On the basis of the original activity mode, the form of joining experience, outdoor promotion, appraisal activities, guessing activities, academic conferences, etc. will be added, and jointly organized by relevant units to promote the image of outpatients and project promotion objectives, achieving authoritative and expert Organic unity increases credibility to reach more consumers.

Third, establish standardized daily work processes, improve departmental division of labor, and clarify individual job responsibilities

1. To ensure the regularization and standardization of hospitals by establishing a standardized daily work flow system, so that daily work can be followed by evidence, avoiding the chaos of chaos and chaos, and alleviating the contradictions that may occur before and after surgery. And the problem. Create an active atmosphere between counseling and medical care.

2. Through the establishment of a sound division of labor and clear personal responsibilities, all departments and individuals will perform their duties and perform their duties. In particular, it is necessary to clarify the job responsibilities of middle and senior management personnel, strengthen the quantitative assessment mechanism, and resolutely suspend the suspension of posts for those who fail to pass the examination.

3. Gradually implement the competitive employment mechanism from top to bottom. For those who are capable, they can be dismissed and appointed, and those who are incapable can be resolutely laid off and laid off.

Fourth, strengthen the construction of human resources team

1. Actively introduce high-quality, high-quality personnel from various departments, conduct targeted and systematic training for existing employees in various departments, and formulate training plans and prepare training courseware to highlight thinking.

2. Emphasis on strengthening the construction of the consultant team, and strive to improve the consulting ability and skills of the consultant through various means such as high-qualification consulting teacher training and internal self-study summing up experience.

3. According to the standards of star-rated hotels, strengthen the reception quality and basic etiquette of all employees, thus improving the overall image of the hospital .
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4. Adopt a number of employee welfare measures, establish a better personnel incentive mechanism, comprehensively mobilize the enthusiasm of employees and loyalty to the company, and maximize the potential of each person's work.

The above summary plan will be a programmatic archive of the past and the future. Summarizing the past is to inspire the future. In the new year, with the gradual implementation of the above plans, I hope that all departments and individuals will complete their work indicators in a serious, practical and efficient manner according to the 11-year plan, and strive to win the year 400. 10,000 sales performance.